GTCW13 Next Generation IT Workforce - James Jones

7/27/2019 GTCW13 Next Generation IT Workforce - James Jones

1/70

Next Generation

ICT

Workforce

Tuesday, August 21st, 2013

This event is funded in part by the National Science Found ation


2/70

Economy

Hard Times

Schools 1%


3/70
http://www.stutteringjack.com/wp-content/uploads/2009/05/fear.gifhttp://www.stutteringjack.com/wp-content/uploads/2009/05/fear.gif


4/70


5/70


6/70

20th Century
http://www.talismancoins.com/catalog/Lucas_Oil_Gusher_Spindletop_Texas.jpghttp://www.talismancoins.com/catalog/Lucas_Oil_Gusher_Spindletop_Texas.jpg


7/70

ICT21st Century
http://www.pratt.edu/academics/information_and_library_sciences/program_concentrations/world_info_society/http://www.pratt.edu/academics/information_and_library_sciences/program_concentrations/world_info_society/


8/70

What is ICT?

An umbrella term to encompass all rapidlyemerging, evolving & converging:

computer, software, networking, telecommunications, Internet, programming, information systems, and digital media technologies.


9/70

Hardware

Telecom

Networking

Software

Internet

ICT

ICT is a

super-set

term.

It does not

replace any

sub-set terms

Information and Communication Technologies

Does it use

a computerchip?

Does it use

electrons toallow people or

devices to

communicate?


10/70

ICT

Googlable


11/70


12/70

2001-2011, over 565,000 IT-related jobs (in all industries) were created inthe United States, an increase of 22.2 percent. IT jobs grew more than 95times faster than employment as a whole, which grew by only 0.2 percent.

In 2011, IT workers earned $78,584 a year, 74 percent more than theaverage worker($45,230).

Even during the Great Recession and its aftermath, when overall jobs weredeclining, IT jobs grew. May 2007 - May 2011, IT jobs grew by 6.8 percent,contributing $37 billion to an economy that was otherwise stagnant.

In 2011, IT products comprised 31 percent of U.S. advanced technologyproduct exports and about 9 percent of all U.S. goods exports.

Information Technology & Innovation Foundation: Just the Facts, May 2013

ICT FACTS


13/70

IT was responsible for 75 percent of U.S. productivity growth from 1995 to2002, and 44 percent from 2000 to 2006.

The Internet alone accounted for 21 percent of the GDP growth from 2006to 2011 across 13 leading economiesBrazil, Canada, China, France,

Germany, India, Italy, Japan, Korea, Russia, Sweden, the UK, and the US. IT workers contribute 3 to 5 times more to productivity than non-IT workers.

In the 2011 Inc. 5000 rankings of the 5,000 fastest growing companies inthe US, almost 1/4 (1,140) were in the IT industry, with a 3-year average

growth rate of 302% and revenues totaling nearly $54 billion. In 2012 there were 466K US jobs related to mobile apps, up from 0 in 07.

The mobile app economy generated almost $20 billion in revenue in 2011.

In 2012, over88 percent of the 500 most popular mobile apps weredeveloped by small businesses, most with fewer than 10 employees.

ICT FACTS

Information Technology & Innovation Foundation: Just the Facts, May 2013


14/70

ICT

Students

Organizations

Workers

Society

ICT ICT

ICT


15/70
http://www.fem-phil.org/wp-content/uploads/2012/10/paradigm-shift-cartoon.gifhttp://www.fem-phil.org/wp-content/uploads/2012/10/paradigm-shift-cartoon.gif


16/70

Complex

Confusing

Competing Messages

Quickly Evolving

Converging Diverging


17/70

MPICTs Mission

to coordinate, improve and promote the quality of ICTeducation, with an emphasis on 2-year colleges, in:

California,

Nevada,

Hawaii and the Pacific Territories.


18/70

Champion the strategic importance of ICT:

For economic growth and development

ICT industries

ICT employment in all industries

For workforce development

ICT industries

ICT employment in all industries

For education

ICT Workforce

Operations & Delivery

For society


19/70

California ICT Industry and Employment Outlook

ICT Industries Secondary Research

About 46,000 companies

4% of all companies

Ranked 12th of CA industries by firm count

Almost $172 billion in revenue

6% of CA private sector revenues

6th

of CA industries by revenues About a million California workers

4% of the workforce

12th of CA industries by employee counts

About $76 billion in wages

12% of private sector wages

2nd of private sector industries wages paid

Wages per employee 2X the state average

Significant job growth approaching 20%

for ICT industries from 2006 to 2016


20/70


ICT Industries Secondary Research

Industry Ranking by Employee Wages

Source data: InfoUSA 2008Combined ICT industry ranks 2nd in the state by 2008 employee wages


21/70


22/70

ICT EMPLOYMENT

Traditional

ICT Related

Industries

Other

Industr ies


23/70

Labor Market Information

All the IT

jobs wentto ChinaandIndia.


24/70

The Need for Skilled IT Resources is Greater Than Ever

In the current decade, the US, Europe, Japan, China and India will facea shortfall of 32M technical professionals

The US needs 1.5 million additional skilled IT professionals by 2013

Job growth around computing & business applications is increasing at2x the rate of the overall workforce

Source: US Dept. of Labor, courtesy of IBM


25/70

Yet the Talent Pipeline Has Been Shrinking

Student enrollment in science &engineering has declined

Incoming freshmen & transfer

students who expressed an

interest in majoring in computer

science has plummeted by 59%

in the last four years

Women's interest in computerscience down 80% since 1998

Source: Higher Education Research Institute (HERI), courtesy of IBM


26/70


ICT Employment Secondary Research

In the U.S., about 7.6 million workers in 2008 5% of all private sector jobs

1 in 20 jobs

employment growth of 14% between 2008-2018

representing over one million new positions and 275,000

annual new and replacement jobs


27/70


ICT Employment Secondary Research

In California, about 1 million jobs

5% of all jobs

1 in 20 jobs in 2010

projections of 12% employment

growth, or 130,000 new jobs between

2006 and 2016

46K annual new/replacement jobs

Median ICT Workforce wage about 2X

median wage for all California jobs

8th largest occupational cluster by # jobs.


28/70


Primary Research ICT Productivity

Employers were asked about the strategic importance of ICT to the productivity of their

organizations. Approximately80% of firms either agree or strongly agree that information and

communications technologies are important to the productivity of their organizations. ICT is

generally more important to larger than smaller firms in the productivity of their organizations.


29/70


30/70


31/70


32/70


33/70


34/70

Macroeconomy


35/70

ICT


36/70

- 2020

ICTICT

ICT

ICT

ICT


37/70

Problem Statement


38/70

ICT Workforce Demand

Big:

Almost 1.2 million Californians in ICT Workforce Q1 11

30K Net New ICT Workforce Jobs by 2013

Through 80K ICT Workforce Job Openings

High Relative Wages

Many Requiring No More Than AS Degree

Traditional Labor Market Information Problems


39/70

ICT Workforce Demand

Real-time LMI for all ICT job openings in single market:

All job boards, recruiters and corporate sites Primary ICT SOC Codes from Phase 2 Study

Out of 2,380 total job listings 1,928 different job titles Most jobs are one-offs

Makes it extremely

difficult for ICT educationto understand ICT

workforce demand and

plan academic offerings

to meet that demand


40/70

In CCCs in the 2010/11 academic year:

5,729 total faculty

2,604 full-time

3,125 part-time

students enrolled in 562,575 for-credit and

116,726 noncredit courses related to ICT, totaling

679,301 ICT related enrollments in the CCC system.

Enrol lment & Demog raph ics

Supp ly - Enro llments


41/70

ICT Education Supply

Stud yin g ICT Offerings of all 112 CCCs. Results :

Departments: 295 different academic departments with 177 different names offer

ICT related programs (average 2.6 per college)

149 department names used only once most common - Computer Science (CS) with 24 instances

>46,000 different articulation degree possibilities

Degrees: 624 different associate level degrees with 438 unique degree titles

374 degree titles used only once most common - A.S. in Computer Science with 35 instances

Academic Cert i f icates: 1,500 certificates with 1,183 unique titles

1,049 certificate titles used only once

most commonComputer Information Systems, with 26 instances


42/70

ICT Education Supply

Devalues all CCC academ ic ICT credentials, because

employers do no t understand what credent ial holders

know and can do


43/70
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=7peUy0ywK8AcLM&tbnid=v7Y1JnZkLN3RKM:&ved=0CAUQjRw&url=http://bostoncatholicinsider.wordpress.com/2010/10/13/wild-west-of-boston-catholic-blogosphere/&ei=p8MnUf7yKMbBigKFzYGoBQ&psig=AFQjCNHpPGT-o7K5l2oRT4niq89Vx4AKaQ&ust=1361646847217293http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=7peUy0ywK8AcLM&tbnid=v7Y1JnZkLN3RKM:&ved=0CAUQjRw&url=http://bostoncatholicinsider.wordpress.com/2010/10/13/wild-west-of-boston-catholic-blogosphere/&ei=p8MnUf7yKMbBigKFzYGoBQ&psig=AFQjCNHpPGT-o7K5l2oRT4niq89Vx4AKaQ&ust=1361646847217293


44/70
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=7peUy0ywK8AcLM&tbnid=v7Y1JnZkLN3RKM:&ved=0CAUQjRw&url=http://bostoncatholicinsider.wordpress.com/2010/10/13/wild-west-of-boston-catholic-blogosphere/&ei=p8MnUf7yKMbBigKFzYGoBQ&psig=AFQjCNHpPGT-o7K5l2oRT4niq89Vx4AKaQ&ust=1361646847217293http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=7peUy0ywK8AcLM&tbnid=v7Y1JnZkLN3RKM:&ved=0CAUQjRw&url=http://bostoncatholicinsider.wordpress.com/2010/10/13/wild-west-of-boston-catholic-blogosphere/&ei=p8MnUf7yKMbBigKFzYGoBQ&psig=AFQjCNHpPGT-o7K5l2oRT4niq89Vx4AKaQ&ust=1361646847217293


45/70

ICT Workforce Problem

Supply and Demand Skills Mismatch



46/70


Primary Research ICT Workforce

Over half of al l f i rms report di f f icul ty recrui t ing emp loyees with

approp r iate ICT ski l ls and train ing. These findings are surprising given the

high rates of unemployment in the state.

Two in three ICT-related firms and nearly half of non-ICT firms report some or great difficulty

recruiting employees with appropriate ICT skills and training.

Larger firms report more difficulty than smaller firms in recruiting qualified employees

Skills Gap Problem


47/70

Skills Gap Problem

The workforce and potential employee pool do not have the skills needed by employers.

According to CompTIAs State of the IT Skills Gap from February of 2012 :

Information Techology is increasingly strategically important to organizations in most industries.

Skills Gap Problem


48/70

Skills Gap Problem

According to CompTIAs State of the IT Skills Gap from February of 2012:

The great majority of employers (93%) indicate there is an overall skills gap, the

difference between existing and desired skill levels, among their IT staff.

Nearly 6 in 10 (56%) companies report being only moderately close or not even

close to where they want to be with IT skills.

Respondents place the highest levels of importance on skills associated with what

could be described as the IT foundation such as networks, servers, storage, security,

database management, and IT support.

Most (80%) organizations indicate their IT skills gap affects at least one business

area such as staff productivity (41%), customer service / customer engagement(32%), and security (31%).

Nearly half of respondents cite the dynamic nature of the tech space as a primary

cause of skills gaps. Another top cause is the lack of resources for professional

development.

Skills Gap Problem


49/70

Skills Gap Problem

The IT skills gap is increasing and is bigger than in other functional areas.


50/70

ICT Workforce Problem

Supply and Demand Skills Mismatch

What Should I Teach?


51/70

US DOL

IT Competenc ies

Framework


52/70

Methodology:

Sampling Plan: Geographic Diversity

Company Size Diversity Industry Diversity

Outreach: Web and Email Networking

Call Center

782 Responses

# of

Respons

es

% of

Total

Confiden

ce Level

REGION

Southern California 361 46% 94%

Bay Area 231 30% 87%

Other 190 24% 83%

NUMBER OF EMPLOYEES

0 to 4 employees 292 37% 91%5 to 24 employees 202 26% 84%

25 to 99 employees 136 17% 75%

100 or more

employees 152 19% 78%

INDUSTRY GROUP

High Technology 201 26% 84%

Medium Technology 213 27% 85%

Low Technology 186 24% 82%

Healthcare 80 10% -Government 74 9% -

Non-classified 28 4% -

TOTAL 782 100% 99%

C lif i E l


53/70

California EmployerCompetencies Demand

99% level of confidence California employer representativeswith direct knowledge of ICT workforce needs:

74% agree, 5% disagree:

Californias ICT Workforce labor market would work better if

there was a detailed, agreed-upon and structuredframework for employer ICT Workforce competencydemand, which educators and trainers used to prepare ICTWorkforce in consistent ways, and employers used to

communicate ICT Workforce and ICT job needs.

C lif i E l


54/70




Our organization would appreciate and be much more willingto entertain hiring students with ICT related credentials from

California Community Colleges for ICT Workforce roles ifthere was a consistent, system-wide, validated foundation ofknowledge and skills for ICT education and workforcedevelopment programs that addressed both technical and

non-technical competency expectations.

C lif i E l


55/70




If there was a detailed, agreed-upon and structuredframework for ICT Workforce competencies, our organization

would be willing to reference them in future jobannouncements for ICT Workers, so applicants could betterunderstand our requirements and match them to their owneducation and experience, and so we could better map

applicant education and experience to our own needs.

California Employer


56/70



76% agree, and only 8% disagree :

Non-technical (soft, workplace or employability) skills are at

least as important as technical skills in what we look for inour ICT Workforce.

California Employer


57/70




Information and communication technologies (ICT)competencies are increasingly important for most of our

employees, regardless of role. If there was an agreed-uponstandard for "digital literacy", or ICT competencies expectedof all workers, regardless of workplace role, my organizationwould value a credential based on that standard as a way of

validating ICT skills for non-ICT workers.

California Employer


58/70



85% agree, and only 6% disagree :

In the 21st century, an ability to work with information and

communication technologies is becoming as essential toeducation, life and workplace success as reading, writingand arithmetic. ICT Digital Literacy should be considered a

basic skill by educational systems, something taught to andassessed for all students.


59/70

ICT/


60/70

ICT/

Digital Literacy

Basic Skills EveryoneDevelops as part of K-12 Education

Remediated in

College, if Necessary

Taught to Everyone

Not Really Part o f

NCLB Not Defined

No Standards

No Teacher

Development

Digital Literacy


61/70

Digital Literacy

44 Competencies:

1: General Compu ter, Software, ICT Know ledge and Ski l ls

9 competencies - average 92% approv al , max96% min 81.5%.

2: Digital Media Literacy

4 com petencies average 84% appro val , max 91% min 76%.

3: Comm on IT App l icat ions

12 comp etencies average 91% approv al, max 97% min 74%.

4: Cyber Safety

10 comp etencies average 94% approv al, max 98% min 89%.

5: Inform at ion and Research Literacy

7 competencies average 94% appro val, max 98% m in 90%.

6: Hardware

7 competencies average 89% appro val, max 92% m in 84.


62/70

US DOL

IT Competenc ies

Framework

Foundational Techn ical Competencies


63/70

Foundational Techn ical Competencies

Employ ers from across al l regions , indus try sectors and bus iness sizes in

Cal i forn ia have resoun dingly approved fou ndat ional IT wo rkforce technical

competencies of the federal DOL IT Competency Model throu gh a r igorou s

su rvey method and research pro cess. For the nin e sect ion s of Layer 4, theaverage level of emp loyer agreement that the competencies in the sect ion

sho uld be kept in the mo del are:

Princip les of Inform at ion Techno logy : 90%

Databases and Appl icat ion s: 92%

Netwo rks, Telecom , Wireless and Mob i l i ty: 91% Software Developm ent and Management: 89%

User and Customer Supp ort : 93%

Digital Media and Visu alization: 91%

Compliance: 92%

Risk Management, Secur i ty, and Inform at ion Assu rance: 90%


64/70

Use that to create consistent foundation for ICT Education Supply:

1. Translate Study demand competencies into Student Learning Outcomes (SLOs)

2. Gather CCC educators to organize foundational common core for IT programs

3. Disseminate and create adoption for that common core across CCCs

4. Help market those programs and help people understand them

5. Outcomes include consistency across programs, which creates harmonization,improved understanding of the programs, increased value of academiccredentials based on them, better articulation and transfer, and better efficienciesacross the CCC system

6. Common checklist for department Advisory meetings, articulation/transfer

negotiations, etc.

Spring /Summer 2013 Effo rt

CAL I FORN IA COMMUN ITY COLL EGES


65/70

CHANCELLORS OFFICE


66/70

Consolidation of regional submissions

California Community CollegesChancellors Office | 112 Colleges |

72 Districts | 2.6 Million Students

Key:

P = Priority sector

E = Emergent sector

Health

Advanced

Manufacturing

Agriculture,

Water, &

Environmental

Tech

Life Sciences/

Biotech

ICT/

Digital Media

Retail/Hospitality/

Tourism

'Learn and

Earn'

Advanced

Transportation &

Renewables

Energy

(Efficiency) &

Ut ilit ies Small Bus iness

Global Trade &

Logistics

North/Far North

Greater Sacto P E P E P

Northern Coastal P E P E P

Northern Inland P E P E P

Bay/Interior Bay

SF/San Mateo P E P P E

East Bay P E P E PSilicon Valley P P E P E

North Bay E P E P P

SC/Monterey E P P P E

Central

Central Valley P P P E E

Mother Lode E E P P P

LA/OC

LA County P E P P E

Orange County P P E P E

San Diego/Imperial P E P E P

Desert/Inland Empire P P E E P

South Central P P E E P

http://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdf
http://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdfhttp://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdfhttp://www.coeccc.net/documents/dwm_ict_sector_CA_12.pdf


67/70

The jobs & economy challenge

California Community CollegesChancellors Office | 112 Colleges |

72 Districts | 2.6 Million Students

Secto r Nav igato rs Reg ional Consort ia Chairs

TA Provid ers

Collaborative CommunitiesSector Advisories

Depu ty Secto r Navigators


68/70

Q&A


69/70

Mid-Pacific ICT (MPICT) CenterCCC ICT CollaborativeCity College of San Francisco50 Phelan Avenue, S107San Francisco, CA 94112(415) 239-3600

www.mpict.org

Q&A

James Jones

MPICT Director

[email protected]

Pierre Thiry

MPICT PI

ICT Collaborative Director

[email protected]

Olivia Herriford

MPICT Assoc. Director

[email protected]

Karen Stanton

CCC ICT Collaborative

SoCal Regional Coordinator

[email protected]
http://www.mpict.org/mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.mpict.org/


70/70

We Agree ICT Education is Important!

GTCW13 Next Generation IT Workforce - James Jones

Documents

Transcript of GTCW13 Next Generation IT Workforce - James Jones