Growth Hacking - It's a process

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Growth Hacking It’s a process

Transcript of Growth Hacking - It's a process

Growth HackingIt’s a process

The Silver Bullet

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GH: Hockey Stick Growth (?)

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● Pay Per Click (PPC)● Search Engine Optimization (SEO)● Content Marketing (Blogging)● Social Media Marketing (SMM)● Conversion Rate Optimization (CRO)● Referral

Growth Channels

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GH: Rollercoaster of Growth

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(A/B Testing)

Experiment

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Most Tests Will Fail

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The Lean Startup taught us to learn from our mistakes. It’s validated learning.

But That’s OK

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How do we do it right?

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It’s THE process

Scientific Method

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(eg. Metrics, Survey Results, etc.)

Observation

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Validate observations, e.g. qualitative data

Do Background Research

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(e.g. users abandon cart because...)

Create a Hypothesis

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Usually an A/B Test

Test it

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Analyze Results

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Hypothesis is true or false

Conclusion

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● Observation● Research● Hypothesis● Test● Analyze● Conclusion

Scientific Method

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● Backlog● Summary of Current and Past Tests● Details of Tests● Playbook

Document Types

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Backlog

● Bucket of ideas● Tests to run● Prioritized

○ Performance gain○ Traffic/Volume○ Development effort

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Current and Past Tests● What touch point● Hypothesis● Start / End Dates● Short description of versions (A, B, C)● Who owned the test● Winner● Conclusions● Link to detailed report

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● Description / Why / Goal● Full hypothesis● Metrics that will be measured● Screenshots of versions● Full details of results

○ Metrics of every step of the funnel● Conclusion● Key take-aways

Details of Test

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*Missing statistical significance & P-Value.

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● Learnings from tests● General conclusions that can be used throughout the

product or site● Useful cross-team● Company Asset● Makes transferring knowledge easier (new employees)

Playbook

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● Spend 1 to 3 month on a specific metric○ Depends on speed to get results (traffic)○ Depends on development time

Sprints

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In Summary

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Questions?

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