growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get...

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interim.team growth hacking: how to supercharge business growth rorie devine interim.team July 2018 interim.team believes that the more people you help become successful the more successful you become...

Transcript of growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get...

Page 1: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.team

growth hacking:

how to supercharge business growth

rorie devineinterim.team

July 2018

interim.team believes that the more people you help become successful the more successful you become...

Page 2: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

what is growth hacking?

how do you growth hack?

real life growth hacks

ways to fail - e.g. Google AdWords

interim.team

questions ¦ comments

agenda

a .pdf of this presentation is available at https://interim.team/growth-hacking-presentation.pdf

Page 3: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

growth hacking is picking one (and only one) growth metric(visitors, registrations, check outs, downloads...whatever)

and doing anything and everything possibleTOF (top of funnel) to BOF (bottom of funnel) to grow it...

a growth hack is something that delivers growthbut is cheap, can be edgy, and ideally is quick…

Sean Ellis - IPO’d LogMeIn and Uproar.com and first marketer at DropBox coined the phrase Growth Hacking in 2010 and it really started to get traction in 2012...

what is growth hacking?

Page 4: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

growth hacking

lots of stuff thrown at a lot of people hoping to hit your target...

precise targeting with interesting ¦ useful content...

traditionalmarketing

4 [email protected] @interimdotteam +44 (0) 800 246 5735

Page 5: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

the growth hacking playbook

two sided referral “cheap” traffic

content [interesting ¦ useful stuff]

relevance&

targeting

KnowYour

Customer

identify

influence ¦ interact

convert

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inboundTop Of Funnel (TOF) activities such as competitions, email, social media, shareable content, SEO, remarketing, referral schemes, paid inclusion, white papers, free trials, influencer

marketing...

Success!

conversionMiddle Of Funnel (MOF) activities such as friction minimisation,

guarantees, testimonials, stating benefits, scarcity (Fear Of Missing Out, one time offers…) forced virality, layout,

gamification, loyalty...

If you can’tMeasure ityou can’t Move it...

the growth hacking funnel

Page 7: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.team’s measure-act-measure approach to growth sprints

parking lot on-ramp in progress complete live

ideas needing more thought or the timing isn’t

quite right

ideas that need some initial input

or an owner

ideas with an owner that are

being worked on

ideas that are ready to

implement

ideas that have been

implemented

blockers

ideas being worked on that cannot continue until a problem or dependency is resolved

ideas

Page 8: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

onlinegambling

one company had a very comprehensive but complicated navigation structure to get to the particular thing the users were interested in

one of the the team had the idea of putting a search box on the home page

revenue +30%

Page 9: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

e-commerce company

an e-commerce company "accidentally" put the "buy now" button right in the middle of the head of the brand's animal character logo

a lot of people complained that it looked stupid...

revenue +27%

Page 10: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

affiliate company

an affiliate company noticed that its’ competitors weren’t targeting year <search term> e.g. “2017 best chromebooks” so it kicked off an SEO campaign doing just that...

users +200%

Page 11: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

listings publisher

a listings publisher realised that it already had a lot of content that could be targeted at high search frequency terms (such as “<male celebrity name> gay”) so it reorganised and regrouped its content...

traffic +100%

Page 12: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

anonymouscompany

a company noticed that the LinkedIn website populated “Who viewed your profile” via requests for a pixel so and it added that request to its own website so it could see which LinkedIn members had visited its web site...

leads +300%

Page 13: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

ways to fail…

Google AdWords…

X not using a voucherX targeting the wrong phrase(s)X not writing copy that convertsX not removing broad reachX not removing the display networkX using the wrong geotargetingX not using schedulingX not using extensionsX not having a targeted landing pageX not having a landing page that convertsX not measuring → act → measuring...

Page 14: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.team is anetwork of > 50 interims that delivers talentwhere it is neededwhen it is needed andonly for as long as it is needed…

interim.team believes that the more people you help become successful the more successful you become......

Page 15: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim talent growth hacking mentoring ¦ coaching

interim.team parachutes interims into situations where teams need to be augmented by additional people ¦ abilities to achieve their goals.

some of the roles undertaken include interim ceo ¦ interim cto ¦ interim cdo ¦ interim hrd ¦ interim cfo ¦ interim growth hacker ¦ coach ¦ mentor … on-site & remotely

growth hacking is taking a cross functional and obsessively focused approach to growing a chosen growth metric quickly and cost effectively...

interim.team offer remote growth hacking packages to businesses to help them achieve their growth goals…

on-site & remotely

all the empirical evidence and data suggests that the best way of improving personal effectiveness is to find a mentor ¦ coach to support, encourage and share experience.

the interim.team network love helping make people more successful so mentoring ¦ coaching is right up our street...

on-site & remotely

ways of making people successful....team

Page 16: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

50 X revenue ¦ gross profit ¦ operating profit___ FY2015 revenue: £39,484 gross profit: £19,489 operating profit: £9,869FY2016 revenue: £820,987 gross profit: £81,420 operating profit: £61,640 FY2017 revenue: £1,975,421 gross profit: £369,767 operating profit: £335,714

operating profit

27

£335k

£820k

£1,975k

FY15

20

£39.4k

FY16 FY17

revenue £61k £9.8k

34 X

interim.teamthree year performance.team

£9.8k

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interim.team

https://interim.team/growth-hacking/

Page 18: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.team

questions ¦ comments

[email protected] 246 5735

“growth means a

large amount of little things have been

done well”

Page 19: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.associates

www.crowdcube.com/interim.team

soon you’ll be able to share in interim.team’s success

Page 20: growth hacking: how to supercharge business growth · Hacking in 2010 and it really started to get traction in 2012... what is growth hacking? growth hacking lots of stuff thrown

interim.teamJuly 2018