GROUP4_Perceived Usefulness, Perceived Ease of Use, And User Acceptance of Information Technology...
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Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology Author(s): Fred D. Davis Source: MIS Quarterly, Vol. 13, No. 3 (Sep., 1989), pp. 319-340 Published by: Management Information Systems Research Center, University of Minnesota Stable URL: http://www.jstor.org/stable/249008 . Accessed: 25/07/2011 05:31 Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at . http://www.jstor.org/action/showPublisher?publisherCode=misrc . . Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected]. Management Information Systems R esearch Center, Univers ity of Minnesota is collaborating with JSTOR to digitize, preserve and extend access to MIS Quarterly. http://www.jstor.org
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Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information TechnologyAuthor(s): Fred D. DavisSource: MIS Quarterly, Vol. 13, No. 3 (Sep., 1989), pp. 319-340Published by: Management Information Systems Research Center, University of MinnesotaStable URL: http://www.jstor.org/stable/249008 .Accessed: 25/07/2011 05:31
Your use of the JSTOR archive indicates your acceptance of JSTOR's Terms and Conditions of Use, available at .http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR's Terms and Conditions of Use provides, in part, that unlessyou have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and youmay use content in the JSTOR archive only for your personal, non-commercial use.
Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at .http://www.jstor.org/action/showPublisher?publisherCode=misrc . .
Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printedpage of such transmission.
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new formsof scholarship. For more information about JSTOR, please contact [email protected].
Management Information Systems Research Center, University of Minnesota is collaborating with JSTOR todigitize, preserve and extend access to MIS Quarterly.
http://www.jstor.org
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ITUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of UseTUsefulness nd Ease of Use
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
Cole, Monterey, CA, 1977.Vertinsky, I., Barth, R.T. and Mitchell, V.F. A
Study of OR/MS Implementation s a SocialChange Process, in Implementing Opera-tions Research/Management Science, R.L.Schultz and D.P. Slevin (eds.), AmericanElsevier, New York, NY, 1975, pp. 253-272.
Vroom, V.H. Work and Motivation, Wiley, NewYork, NY, 1964.
Ward, J.R. and Blesser, B. Interactive Recog-nition of Handprinter haracters or ComputerInput, EEE Computer Graphics and Appli-cations, September 1985, pp. 24-37.
Warshaw, P.R. and Davis, F.D. DisentanglingBehavioral ntention nd Behavioral Expecta-tion, Journal of Experimental ocial Psychol-ogy (21), May 1985, pp. 213-228.
Weiner, B. Attribution, motion, and Action, nHandbook of Motivation nd Cognition, R.M.Sorrentino and E.T. Higgins (eds.), Guilford,New York, NY, 1986, pp. 281-312.
Whiteside, J., Jones, S., Levy, P.S. and Wixon,D. User Performance With Command, Menu,
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
and Iconic Interfaces, CHI 85 Proceedings,San Francisco, April 14-18, 1985, ACM, NewYork, NY, pp. 185-191.
Wright, P. Consumer Choice Strategies: Sim-plifyingvs. Optimizing, ournal of MarketingResearch (14:1), February 1975, pp. 429-433.
Young, T.R. The Lonely Micro, Datamation(30:4), April 1984, pp. 100-114.
About the AuthorFred D. Davis is assistant professor at the Uni-versity of Michigan School of Business Admini-stration. His doctoral research at the Sloan
School of Management, MIT, dealt with predict-ing and explaining user acceptance of computertechnology. His current research interests in-clude computer upport or decision making, mo-tivational determinants f computer acceptance,intentions and expectations in human behavior,and biased attributions f the performance m-pacts of information echnology.
MIS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339IS Quarterly/September 989 339
8/13/2019 GROUP4_Perceived Usefulness, Perceived Ease of Use, And User Acceptance of Information Technology (Davis 1989)
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IT Usefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of UseTUsefulness and Ease of Use
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
AppendixFinal Measurement Scales for Perceived Usefulness andPerceived Ease of Use
Perceived UsefulnessUsing CHART-MASTER in my job would enable me to accomplish tasks more quickly.
likely I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would improve my job performance.
likely 1- I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER in my job would increase my productivity.
likely I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would enhance my effectiveness on the job.
likely I I I unlikelyextremely quite slightly neither slightly quite extremely
Using CHART-MASTER would make it easier to do my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER useful in my job.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
Perceived Ease of UseLearning to operate CHART-MASTER would be easy for me.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyI would find it easy to get CHART-MASTER o do what I want it to do.
likely II I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
My interaction with CHART-MASTER would be clear and understandable.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER to be flexible to interact with.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremelyIt would be easy for me to become skillful at using CHART-MASTER.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
I would find CHART-MASTER easy to use.
likely I I I I I I I I unlikelyextremely quite slightly neither slightly quite extremely
340 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 198940 MIS Quarterly/September 1989
