GROUP FIVE COMPANY PROFILE 3 (3)
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GROUP FIVE INSURANCE CONSULTANTS,
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General Insurance Healthcare Financial Services Life AND FINANCIAL ADVISORS JOB PLACEMENTS,COACHING AND FIELD TECHNICAL SUPPORT
GROUP FIVE INSURANCE CONSULTANTS,
“Soaring beyond the obvious proficient business altitude and customer
service”
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COMPANY PROFILE
Preamble
GROUP FIVE Insurance Consultants is anintermediary and is registered under the Company’sAct (Cap 486) Laws of Kenya as required by theInsurance Act (Cap 1984) Laws of Kenya andlicensed by the then Commissioner of Insuranceoffice and now the Insurance Regulatory Authorityto take advantage of the emerging trends leading tothe diversity in the risk management industry inKenya.
GROUP FIVE Insurance Consultants is committed tofill gaps created by the innovation challenges thatother Insurance Brokerage firms in Kenya have notbeen able to bridge. The firm has built its corecompetencies around e-commerce, quality, timelyresponse and value added services and is expectedto control a substantive percentage of the insuranceBrokerage market within East Africa.
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Our vision
To be the superlative Insurance Investment and Actuarial Consultants of choice in the region.
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Our mission statement
We provide customer focusedInsurance, Investments andactuarial Consultancy Servicesfor the development andImprovement of riskmanagement regionally.
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Our motto
“Soaring beyond the obvious proficientbusiness altitude and customer care”
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Our core values
The following are our values expected of eachmember of the GROUP FIVE Insurance Consultants
Customer Focus Recognizing that customers are both inside and
outside the company Understanding customers' needs and what they
value Doing everything possible to ensure that every
experience between you and Garnete is a delight Building and sustaining a rapport with
customers Anticipating what the customer may want Executing flawlessly Providing Service that is timely and accurate Consistently delivering beyond customer
expectations
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Our core valuesThe following are our values expected ofeach member of the GROUP FIVE InsuranceConsultants.
Customer Focus Recognizing that customers are both
inside and outside the company Understanding customers' needs and
what they value Doing everything possible to ensure
that every experience between you and Garnete is a delight
Building and sustaining a rapport with customers
Anticipating what the customer may want
Executing flawlessly Providing Service that is timely and
accurate Consistently delivering beyond
customer expectations
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Communication/ Accountability Seeking and accepting
responsibility by sticking to thedecisions we make.
Solving problems, rather than passingthe buck
Being reliable to come through aspromised
Owning up to mistakes and learningfrom them.
Listening carefully to what is said andwhat is heard.
Engaging in an open, two-wayexchange of information.
Demonstrating empathy and concernfor what is said during a conversation.
Initiating frequent contact andproviding prompt feedback
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Team work Seeking the help and skills you need
from within and outside GROUP FIVEInsurance Consultants sources
Recognizing common goals and snaredobjectives
Working together openly and fully,with little concern for your turf
Supporting each other by sharing bothsuccess and disappointments
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Innovation / Quality Committing to continuous
improvement Solving problems proactively, not
reactively Removing blame and searching for
enhanced results Exceeding customer expectations and
satisfying their needs Ensuring our products perform as
stated and provide the desired effect Challenging the status quo by
providing fresh thinking “outside box” Seeking ways to always get better Being creative and initiating change
when it is appropriate
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Our credentials
By name and by nature, GROUP FIVEInsurance Consultants generates itsbusiness from all lines and all clientsregardless of size and nature. We focus oncoverages which truly reflect our clients’needs. Our position of strength has beenachieved by the longevity of ourrelationships.
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WHAT TO EXPECT
So as your intermediary GROUP FIVE Insurance Consultants commits to the following:
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1) Security:
Professional Indemnity Insurance Cover
Chartis Kenya Insurance
2)Marketing:
We endeavor to update our clients as
often as possible about our existing and
new products. We only develop
products which we can market and do
not just market products that we can
develop.
3)Insurance Reviews :
Obviously with most clients we attempt to see you as often as possible a year to ensure our services are consistent to the changing trends of risk management. Our clients do not need to book an appointment to visit our offices as there are always the relevant technical staffs to serve walk in clients
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1) Value and money
GROUP FIVE Insurance Consultants
believes in keeping costs down so
compared to most others our
brokerage services are always free of
charge. We also ensure you get
competitive rates for your Insurance
needs.
1) Qualified Staff
The Insurance world has changed, we
have employed qualifies professionals
to service our clients. Expect the same
from us as you would for your solicitor
and accountant. We ensure our staff
members are trained from time to time
to cope up with the trend.
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Our philosophy
Concept
The provision of risk and insurance management and advisory services with a personal touch. We differentiate ourselves from others by committing dedicated personal attention to each of our clients
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OUR PRODUCTS PORTFOLIO
Our products include but not limited to the following:
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Fire Insurance
Industrial All Risks
Domestic Package
Business interruption loss insurance
following fire risks
Burglary (theft) Insurance
Money Insurance.
Electronic Equipment & Computers
Insurance
Machinery breakdown and Boiler
Explosion Insurance
Business interruption loss insurance
following machinery breakdown
Motor Insurance - Private Cars, Motor Cycle
& Commercial Vehicles
Marine Hull, Marine Cargo
Goods in Transit Insurance
Contractors All Risks Stock Floater
Sports (Golfers, Tennis etc)
Aviation Hull, Liability and Personal
Accident (Pilots) Insurance
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Work Injury Benefits Act Insurance
Medical Insurance (Local and offshore)
Group Life and Funeral Expenses
Insurance's
Mortgage Insurance and Credit Life
Assurance
Terrorism and Property damage
Directors and Officers Liability
General Liability Insurance
Fidelity Guarantee Insurance
Individual and Group Pension Schemes
Pension Administration
Pension Trustees Liability
Travel Insurance
Professional Indemnity
Plate glass
Bonds
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OUR CLIENTS PORTFOLIO
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The following are some of our clients:
Suraj Contractors
Sichuan Development Company
Turkana Meat Processors/Lomidat
Cellink Limited.
Desang Limited
Jacaranda Designs Limited.
Sichuan Huashi (EA) Limited.
Mabrose Enterprises Limited.
Northwind Consulting Limited
Port Florence Community Hospital
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Sasah General Merchants
Electwwatts Ltd
Jans Trading Corporation
Prosperity Institute
Kencal Epz Limited.
Recardo Epz Limited.
Osrarn Middle East Limited
Kenya Year Book Editorial Board
The Copy Cat private motor scheme
Braeside Private Motor Scheme
Valuable Individual Clientele
Suraj House
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PARTNERSHIP
Our client is paramount. We perform with an attitude of partnership, always acting on their behalf as a professional extension of their own internal capability.
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Some of our underwriting partners and
Agents recruitment consultants are
Heritage All
British American
AIG Kenya
First Assurance Co
Concorde Insurance
Lion of Kenya
Phoenix of East Africa
UAP Provincial
Apollo Insurance
APA Insurance
Pacis Insurance
Mayfair Insurance Company
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CIC Insurance
Bupa International
Real Insurance
Jubilee Insurance
Kenindia Assurance
Madison Insurance
Avenue Health (HMO)
AAR Health Services (HMO)
Resolution-Health (HMO)
Flying Doctors
Takaful Insurance Company
ICEALION
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Objective
The provision of creative solutions for risk financing, insurance issues and problems supported by a high standard excellence and professional service
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Role
To understand our client's business. As
Risk Advisor or Manager, to assist them to
manage their physical and financial risk at
the most advantageous terms, while fully
taking to account their needs and financial
capability to accept risk.
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Strategy
To function in partnership with our client.
To be appreciated as more than just a
service.
To be recognized and trusted as an
extension of the clients' business; as their
risk and insurance office.
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Adding Value
Our primary role is that of a risk manager -
to add value in the capacity. We do not
profess to have the internal skills to
provide ali the peripheral service that may
be needed, nor do we believe we should.
We see our role best suited to manage the
risk and insurance affairs of clients by
identifying and seeking out those services
fi the best available, if and when they are
needed.
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Insurance Claims
Insurance represents a promise to pay. We
actively work with our clients, minimizing
their stress by managing entire claim
process. We advise as to necessary act
prepare and collate required
documentation, ensuring smooth
settlement of the claim.
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International Scope
Our horizons are global. We can
demonstrate pre capability to advise
corporations outside Kenya in regard to
risk and insurance related matters, global
program management and co-ordination,
tendering, major insurance claim
management including disaster recovery
as well as other specialized insurance
matters.
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Board of Directors
1) Stephen Odhiambo Okello-Director –
Principal Officer
2) Alexander Saunya - Director –
Finance/ Administrative and Actuarial
Services
3) Janerose Kiogora - Director –
Marketing Services
4) Victor Haya - Compliance
office
5) George Nyasimi - Financial
advisors recruitment,training,coaching
and placement officer
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GROUP FIVE’S ORGANISATIONAL STRUCTURE
REGIONAL BOARD OF DIRECTORS
MANAGING DIRECTOR / CEO
MANAGER OPERATIONS & COMPLIANCE
MANAGER
(ACTUARIAL) MANAGER FINANCE & ADMINISTRATION
MANAGER BUSINESS DEVELOPMENT
Underwriting assistants
Claims assistants
Medical assistants
Fund management executives
Pension management executives
Accountants Support staff secretary Messengers Filling clerks Drivers
Business development executives
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THE END, GOD BLESS YOU ALL.