Ground Services Presentation - UCATrade-Winds Management Group, Ltd. P.O. Box 383279 Waikoloa,...

Trade-Winds Management Group, Ltd. P.O. Box 383279

Waikoloa, Hawaii 96738

P. (808) 883-1600

[email protected]

Ground Services Presentation

Prepared For: UCA of IL

[Description

This presentation has been written on behalf of the Underground Contractors Association coming to the Mauna Lani Bay Hotel January 21 – 27, 2018.

The rates outlined are guaranteed for the year 2017. Please anticipate a 5% - 7% increase in rates for 2018.

We thank you for the opportunity to present our services and recommendations to you. I kû â hele mai i ka `âina, he hale, he `ai, he i`a nou, nou ka `âina.

mailto:[email protected]

Table of Contents

AIRPORT SERVICES AND PROGRAM STAFFING ..........................................................3

Kona Express Airport Shuttle Service ............................................................................. 3 Private Vehicle Airport Transfers ................................................................................... 5 Charter Transportation................................................................................................. 8

Hospitality Desk .........................................................................................................11 OPTIONAL ACTIVITY SELECTIONS............................................................................12

Atlantis Submarine Tour..............................................................................................12

Kohala Coast Helicopter Adventure ..............................................................................14 Big Island Spectacular Helicopter Tour .........................................................................16 Zodiac Rafting Adventure ............................................................................................18

Zodiac Whale Watching...............................................................................................20 Kohala Waterfalls Adventure........................................................................................22 Kilauea Lava Hike .......................................................................................................24

Kona Coffee & Craters Adventure.................................................................................26 Mauna Kea Summit & Stars Adventure .........................................................................28

Zipline Canopy Tour....................................................................................................30 Kohala Zip & Dip Adventure.........................................................................................32 Black Sand Snorkel Sail ...............................................................................................34

Champagne Sunset Sail...............................................................................................36 Signature Whale Watching ..........................................................................................37 Manta Dive and Snorkel Adventure ..............................................................................38

ATV Historical Ocean and Kohala Ditch Trail Adventure..................................................40 Individual Activity Order Form .....................................................................................42

ON PROPERTY EVENTS..............................................................................................45

Polynesian Luau Spectacular........................................................................................45 Final Night President’s Dinner Glow Lounge ..................................................................48 Final Night President’s Dinner Retro Beach Lounge ........................................................51

Final Night President’s Dinner Lava Lounge...................................................................53 IN THE END ...............................................................................................................55

We have built our business on the importance of relationships . . . .................................55 Appendix ...................................................................................................................56

Airport Services and Program Staffing Kona Express Airport Shuttle Service

Kona Airport Transfer Information

Welcome to the beautiful island of Hawaii. Due to the limited number of public transportation services on the island, we recommend scheduling

your roundtrip airport transportation in advance and no later than 10 days prior to your scheduled arrival time. Below is a grid outlining the one-way

and roundtrip rate for the vehicles.

KONA EXPRESS AIRPORT TRANSFERS Should you wish to schedule an airport transfer with Kona Express, just

click on this link: Link to be provided at a later date to book and pay online. If you have any questions or want to change your reservation, call 1-866-898-

2523, identify yourself as being with the UCA group arriving January 21 &

22, 2018 going to the Mauna Lani Bay Hotel and give your confirmation number to the agent answering the call.

Arrival Experience The Kona Express airport representative, wearing a green Aloha print

uniform, will meet and greet you holding a sign with your name on it as you enter baggage claim

Departure Experience The Kona Express shuttle driver will meet and pick up curbside at the

Mauna Lani Bay Hotel main entrance. Please be at the main entrance 10 minutes prior to the scheduled pick up time on your confirmation

https://www.airportshuttlehawaii.com/affiliate/dutchtmg/

Do not pack any fresh fruit, flowers, seeds, or plants. You will not be permitted to leave the state with these items.

Airport Transfers / Shuttle Services

Multiple Stops One Way

(Per Person) Roundtrip

(Per Person)

Kona Express Shuttle $31.00 $62.00

Special Notes: Shuttle rate includes two (2) standard size luggage weighing no more

than 50 lbs per bag, plus one (1) personal carry-on. A golf bag may be included for an additional cost as standard size luggage. Car seats and strollers may be added at no additional charge.

The above rate does not include driver gratuity. The suggested rate is $6.00 per person

Private Vehicle Airport Transfers

Should you require private/exclusive airport transfers via minivan taxis, sedans, SUVs, 14-passenger vans and/or sprinters, please complete the attached airport transfer reservation form and email it to [email protected] . If you prefer to fax the form, please send it to (866) 873-8163.

Arrival Experience To meet your transfer, please follow signs to the baggage claim

terminal that corresponds with your flight. Even if you have carried on your luggage, you need to proceed through baggage claim, where you will be met and welcomed in person and escorted to your pre- arranged transportation. Your greeter will be waiting for you at baggage claim, wearing a TMG Hawaii Polo Shirt uniform and holding

a sign with “UCA”. Should your flight arrival information change in route or you are delayed, please contact Laureen Naumu-Balocan @ 808-651-6091.

Departure Experience

Your transfer to the airport will depart from the hotel main entrance.

Please be sure to identify your luggage as it is placed in the vehicle prior to boarding your transfer.

The greeter will be waiting for you in the hotel main lobby wearing a

TMG Hawaii Polo Shirt uniform and holding a sign with “UCA” to escort you to your transportation. Please be in the main lobby 10 minutes prior to the scheduled pick up time on your confirmation.

Do not pack any fresh fruit, flowers, seeds, or plants. You will not be permitted to leave the state with these items.


Airport Transfers / Vehicle One Way Transfer1

Minivan Taxi – Maximum (4) Guests with

Luggage $180.12

Sedan – Maximum (2) Guests with

Luggage $336.14

SUV – Maximum (4) Guests with Luggage $342.49

Sprinter – Maximum (10) Guests with

Luggage $475.68

Special Notes: Vehicle prices include vehicle, driver gratuity, baggage / fees and all

taxes

Cancellation Policy - Cancellation of any and all airport services provided by TMG Hawaii must be made 7 days prior to the date of

service. No shows will be charged a 100% cancellation fee.

Private/Exclusive Airport Transfers Reservation Form

Airport Transfer - ARRIVALS

Vehicle Type

Arrival Date

Airline & Flight #

Flight Arrival Time to

Kona, Hawaii

# of Guests

Cost:

TOTAL COST

Last Name2

First Name

Cellular Phone #

Other Info.

1 Rates reflect vehicles standing by and transportation dispatch tracking actual flight arrival time 2 This name will be placed on an airport sign which will be held by a meet and greet staff within the baggage claim area

Airport Transfer - DEPARTURES

Vehicle Type

Departure Date

Airline & Flight #

Flight Departure Time from Kona, Hawaii3

# of Guests

Cost:

TOTAL COST

Last Name

First Name

Cellular Phone #

Other Info.

PAYMENT & CONTACT INFORMATION

Credit Card (Circle)

Mastercard Visa Amex

Card Last Name

Card First Name

Card Number

Security Code

Exp. Date

Total Amount

Signature

Billing Address

City

State / Zip Code

Email Address

Cellular Phone #

3 Your vehicle departure time from the resort will be a minimum of 3.0 hours prior to your flight departure time

Optional Activity Selections Atlantis Submarine Tour

Guests explore the underwater world of Kona’s reef in an Atlantis submarine. This adventure takes your guests to a realm once only explored by Jacques Cousteau and other skilled divers.

The adventure begins at the Kailua Pier where guests board a shuttle boat. Lush island vistas and the picturesque coastline are the backdrop for this leisurely journey to the Atlantis dive site and a once in a lifetime journey through Hawaii’s natural undersea world.

Discover the puhi, Hawaii’s feared moray eel or the humuhumunukunukuapua’a, nicknamed the “Picasso Fish.” This is a wondrous experience of sights and sounds aboard a real submarine!

Tour Timing (60) Minute Tour / Daily

10:00am, 11:30am, 1:00pm, 2:30pm

Check-in: 30 minutes prior to tour time Atlantis Submarine Tour includes:

Undersea journey aboard a 48-passenger submarine Explore a 25-acre natural coral reef and its marine inhabitants Expert narration and safety briefing Fish identification card at each seat for easy marine life reference Air-conditioned comfort and safety

Pricing

$123.24 inclusive per person Vendor transportation is not provided Gratuities not included in the prices listed above and are at your own discretion;

recommended gratuity of $15.00 per person Special Notes

What to wear/bring: Wear comfortable clothing. Bring a camera. Restrictions: Guests must be physically capable of ascending and descending a near

vertical ladder. Children must be 36” or taller.

All tours are in English. Headsets providing narrations in Japanese are available upon request.

Food and beverages not permitted on this tour. All guests must sign an Acknowledgement of Risk form

Valuable items not recommended on tour; TMG Hawaii and activity vendors will not be held responsible if lost, stolen or damaged

Transfer/drive time from the Kohala Coast resort area is approximately 45 minutes. Tours are subject to availability Because all land/water based activities are governed by the rules and regulations of the

Coast Guard & DLNR (Department of Land and Natural Resources), tour operations, timings, restrictions, inclusions and/or any last minute cancellations are subject to

vendor changes at any time

Tour Capacity: Up to 48 guests per tour time

Kohala Coast Helicopter Adventure

Tour the Kohala coast, valleys and waterfalls via helicopter! Many consider this area to have the most spectacular scenery on the Big Island. The towering sea cliffs open into the dramatically deep and meandering valleys of the Kohala Mountains. Beautiful waterfalls cascades thousands of feet into the forest below and remnants of ancient Hawaiian settlements are still visible.

Tour Timing (45 - 50) Minute Tour

Afternoon flights only – Schedule changes daily depending on demand

Check in: 45 minutes prior to flight time Kohala Coast Helicopter Adventure includes:

Flight time is 45-50 minutes Tour narration by pilots who are State of Hawaii certified tour guides

Safety briefing Bose® aviation-grade noise-canceling headsets 4-camera digital DVD in-flight recording Two-way communication between guests and expert pilot

Pricing

$315.21 inclusive per person (Eco-Star) $259.53 inclusive per person (A-Star) No child rate offered Roundtrip transportation is included Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear dark clothing for photography as white clothing reflects off the window.

Restrictions: There is a maximum weight of 250 lbs. For guests weighing 250 lbs. or more, an adjacent empty seat is required to safely balance the aircraft. (A reduced rate for the second seat is 50% off the tour price below). Due to safety regulations, no hats,

hip/fanny packs, purses and camera bags allowed.

If you are particularly prone to motion sickness, taking a precautionary anti-motion sickness medication is a good idea. However, the flights are very smooth and turns are slow and gentle. This is a professional scenic tour, not a thrill ride. Most people do not experience motion sickness and do not need an anti-motion sickness medication

NO scuba diving or Snuba 24 hour prior to tour. Guests must provide height and body weights at the time of booking

All guests will be weighed during check-in at the heliport, in compliance with FAA requirements. This requirement is to insure the accuracy of passenger body weights and aircraft weight and balance

Any child under 24 months of age is welcome as a lap child with no charge. Children 24 months and over require an individual full fare seat. No child rate offered

Tour routes and sights may vary according to wind and weather conditions.

A high quality, live DVD recording is made of the actual flight and may be purchased after the tour for $25

All guests must sign an Acknowledgement of Risk form


Transfer / Drive time from Kohala Coast resort area to the helipad is about 20 minutes Tours are subject to availability Because all land/water based activities are governed by the rules and regulations of the



Helicopter Capacity: Up to (6) guests per helicopter

Big Island Spectacular Helicopter Tour

Discover both the Big Island's beauty and its volcanic fury. Tour one of the most geologically active environments on earth - the famous Kilauea volcano, which has been continuously erupting since 1983. View lava flows and black sand beaches. Experience all the awesome spectacle of Madame Pele's lava and volcanic badlands, and then

explore the lush rainforests of the Hamakua Coast. The towering sea cliffs open into the dramatically deep and meandering valleys of the Kohala Mountains. Beautiful waterfalls cascade thousands of feet into the rainforest below and remnants of ancient Hawaiian settlements are still visible.

This tour was voted #1 by The Travel Channel as the "World's Best Helicopter Thrill." Tour Timing (2) Hour Tour

Morning and Afternoon – Schedule changes daily depending on demand Check in: 45 minutes prior to flight time

Big Island Spectacular Helicopter Tour includes:

Flight time is 2 hours, including a fuel stop at Hilo Airport Tour narration by pilots who are State of Hawaii certified tour guides

Safety briefing Bose® aviation-grade noise-canceling headsets 4-camera digital DVD in-flight recording Two-way communication between guest and expert pilot

Pricing

$613.54 inclusive per person (Eco-Star)

$509.38 inclusive per person (A-Star) No child rate offered Roundtrip transportation is included

Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear dark clothing for photography as white clothing reflects off the window.

Restrictions: There is a maximum weight of 250 lbs. For guests weighing 250 lbs. or more, an adjacent empty seat is required to safely balance the aircraft. (A reduced rate

for the second seat is 50% off the tour price below). Due to safety regulations, no hats, hip/fanny packs, purses and camera bags allowed.

If you are particularly prone to motion sickness, taking a precautionary anti-motion sickness medication is a good idea. However, the flights are very smooth and turns are

slow and gentle. This is a professional scenic tour, not a thrill ride. Most people do not experience motion sickness and do not need an anti-motion sickness medication

NO scuba diving or Snuba 24 hour prior to tour. Guests must provide height and body weights at the time of booking All guests will be weighed during check-in at the heliport, in compliance with FAA

requirements. This requirement is to insure the accuracy of passenger body weights and aircraft weight and balance

Any child under 24 months of age is welcome as a lap child with no charge. Children 24 months and over require an individual full fare seat.

Tour routes and sights may vary according to wind and weather conditions.

A high quality, live DVD recording is made of the actual flight and may be purchased after the tour for $25



Transfer / drive time from the Kohala Coast resort area to the helipad is about 20 minutes

Tours are subject to availability Because all land/water based activities are governed by the rules and regulations of the



Helicopter Capacity: Up to (6) guests per helicopter

Zodiac Rafting Adventure

Guests are invited to join the crew on an intimate, 14-mile journey to Kealakekua Bay, Hawaii’s finest marine preserve and the site of the Captain Cook Monument. Departing from Honokohau Marina, the naturalist captain will entertain guests with Hawaiian folklore and history as they travel down the scenic Kona coast. Spinner dolphins, green sea turtles, manta rays and other marine life are normally encountered on each expedition.

At Kealakekua Bay, guests snorkel for over an hour in the calm, crystal-clear bay filled with colorful reef fish that live among the coral gardens. After snorkeling guests can rinse off with fresh water and enjoy a picnic style snack consisting of fresh pineapples, oranges, apples, snack foods, cookies, bottled water, sodas, fruit juice and ice tea.

Tour Timing (4) Hour Tour / Daily

Morning Tour: 8:15am – 12:15pm Afternoon Tour: 1:00pm – 5:00pm Check-in: 15 minutes prior to tour time

Zodiac Rafting Adventure includes:

Four hour adventure aboard (16) passenger rafts High quality silicon snorkeling masks, fins and instructions included Prescription masks and floatation devices

Snack provided: Maui potato chips, Famous Amos cookies, pineapple, oranges, water, soda and juice

Certified captain and crew Pricing

$110.00 inclusive per person Roundtrip transportation is not included Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear bathing suits under shorts and t-shirt or cover-up. Bring towel, sunscreen, hat, and camera.

Restrictions: Guests with back or neck problems or recent surgeries are not allowed on tour. Pregnant women are not allowed on tour.



Transfer / drive time from the Kohala Coast resort area to the harbor is about 45 minutes

Tours are subject to availability

Because all land/water based activities are governed by the rules and regulations of the Coast Guard & DLNR (Department of Land and Natural Resources), tour operations, timings, restrictions, inclusions and/or any last minute cancellations are subject to vendor changes at any time

Tour Capacity: Up to (16) guests per raft

Zodiac Whale Watching

Whale watching is one of the most popular activities in the Hawaiian Islands and experiencing the whales on 24’ Zodiacs makes it even better. The boats are fast so during this tour, guests are able to see more than one pod of whales.

More than 5000 endangered humpback

whales migrate from the cold waters of

Alaska each year to mate and calve in tropical

Hawaiian waters between December and April. During their annual sojourn here, these whales exhibit many interesting and acrobatic behaviors that can easily be seen and enjoyed just yards off shore. The name humpback describes the motion it makes as it arches its back out of the

water in preparation for a dive. Humpbacks often breach high out of the water, and then slap

the water as they come back down. Sometimes they twirl around while breaching. This behavior may be merely for play, may be used to loosen skin parasites, or may have some unknown

social meaning. Tour Timing (3) Hour Tour / Tuesdays & Thursdays

9:00am – 12:00pm Check-in: 15 minutes prior to tour time

Zodiac Whale Watch includes:

(3) hour adventure Beverages and dry snacks Licensed captain and crew

Marine Briefing and on board whale expert Hydrophones on board to listen to the whale songs

Pricing

$84.02 per person Roundtrip transportation is not included Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear beach clothes or casual attire. Bring towel, sunscreen, hat, and camera. Tour requires guests to be barefoot; shoes will be stored in lock boxes prior

to boarding.

Restrictions: Guests with back or neck problems or recent surgeries are not allowed on tour. Pregnant women are not allowed on tour.

Children must be (4) years or older and accompanied by a parent. Operates mid-December through April



Transfer / drive time from the Kohala Coast resort area to the harbor is about 45 minutes



Tour Capacity: Up to (16) guests per raft

Kohala Waterfalls Adventure

Olo I ka wai a ka opua – “there is life in the rain.” Rain provides for the resplendent countryside and plentiful waterfalls of Kohala. Nowhere in Hawaii is the importance and story of water more evident than here in the land of Kamehameha I. In its eternal cycle, water continues to shape a dramatic landscape of valleys, streams and

cliffs. These same waters reveal the history and culture of Kohala. The tour begins with a wonderful drive of contrast and change from the dry-side resort area to the lush green country of Kohala. Journey up the North Kona and Kohala coastlines over lava flows from Mauna Loa, Mauna Kea and the Kohala Mountains. Often from the shoreline splashing spinner dolphins and breaching humpback whales (in the winter months) are visible. Pass through the quaint plantation towns of Hawi and Kapaau, site of the life—sized statue of King Kamehameha I. At the end of the road, transfer to a 6WD Pinzgauer for a bumpy but short off-road drive on an old cane road.

Out of the Pinzgauer, step back into the early 1900s when plantation owners began construction of the Kohala Ditch to bring much needed water to the sugar cane fields. Along the 1.5 mile loop trail, view tunnels blasted and carved from solid rock, walk over an aqueduct on two bridges and learn the story of the tremendous effort it took to build an irrigation system stretching over 22 miles. Delve into Hawaiian history, visiting a former taro farming site just off the path. Seven beautiful waterfalls grace the trail. Take a refreshing dip in the last pool and play under a refreshing cascade.


6:50am-3:00pm Check in: 15 minutes prior to departure

Kohala Waterfalls Adventure includes:

8 hour driving tour and hiking adventure

Comfortable, air conditioned 12-passenger vans Experienced and knowledgeable guides Pinzgauer transfer to the trailhead Hike covers approximately 1.5 miles in 1-2 hours and is rated easy Deli style lunch with assorted soft drinks, juices and bottled water Walking sticks, warm wear, day packs and rain ponchos provided

Pricing

$186.46 inclusive per person Roundtrip transportation to hiking headquarters is not included

Gratuities not included in the prices listed above and are at your own discretion; recommended gratuity of $15.00 per person

Special Notes What to wear/bring: Wear comfortable walking shoes or reef walkers, bathing suit

under shorts and t-shirt or cover-up. Bring sunscreen, hat, light jacket or sweatshirt and camera.

Restrictions: Guests should be able to hike on uneven or rocky terrain. Conditions may be cool, wet or muddy. Guests with a back condition should consider the Pinzgauer

portion of the tour.

Elevation gain over the course of the hike is about 200 feet. Water temperature in the pool range between 60-70 degrees.



Transfer / drive time from the Kohala Coast resort area to the hiking headquarters is about 30 minutes


Coast Guard & DLNR (Department of Land and Natural Resources), tour operations, timings, restrictions, inclusions and/or any last minute cancellations are subject to vendor changes at any time

Tour Capacity: Up to (12) guests per van

Kilauea Lava Hike

Embark on an adventure to find red hot lava, while the professional guide shares the science of volcanoes and the legends of the Hawaiian goddess of fire – Pele. Special access to a private parking area allows guests to get two miles closer to the flow front than the public parking area.

Highlights include:

Learn about the history and legends of Kilauea Volcano from a scientific and cultural perspective

A moderate to strenuous 4-5 mile hike over rocky and uneven terrain to see where the flow meets the ocean

While lava viewing is not guaranteed, the highly trained interpretive guide will lead guests to the best places to view active lava while remaining within the areas deemed

safe and legal by Hawaii Volcanoes National Park Ranger staff

Enjoy a local-style dinner at a Hilo landmark – Ken’s House of Pancakes Tour Timing (11-12) Hour Tour / Daily

6:50am-7:00pm Check in: 15 minutes prior to departure

Kilauea Lava Hike includes:

11-12 hour driving tour Comfortable, air conditioned 12-passenger vans

Experienced and knowledgeable guides Lunch at Ken’s Pancake House in Hilo

Pricing

$203.13 inclusive per person Roundtrip transportation to hiking headquarters is not included Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear comfortable hiking boots, long pants and a comfortable shirt with sleeves. Bring a hat, a light jacket, sunglasses and sunscreen.

Restrictions: Guests must be able to hike long distances on uneven or rocky terrain in hot conditions. No children under the age of 12.

Due to the dynamic nature of Hawaii Volcanoes National Park and Kilauea Volcano, active lava viewing conditions can change daily and even hourly.



Transfer / Drive time from the Kohala Coast resort area to the hiking headquarters is about 30 minutes




Kona Coffee & Craters Adventure

On the slopes of Hualalai lies the world famous Kona Coffee Belt. Nourished by afternoon showers and rich volcanic soil, the region produces some of the finest and most sought-after coffee in the world. On this fun and exciting exploration, journey from sea-level through a dense rainforest to a world of volcanic majesty at the 6,000 feet elevation on the privately owned lands of Kaupulehu. Although in plain sight of Kailua-Kona, these seldom-visited uplands are seemingly geologic light years away.

The story of Kona Coffee unfolds as guests learn the volcanic and royal history of this area. Amidst distinctive native birdsong, the tour rambles through a beautiful and surreal landscape of native dry land forest, lava flows and stunning craters. Over the years, most of the volcanic activity has been concentrated on the northwest rift of Hualalai that features three distinctive types of craters (spatter cone, fissure and pit collapse), and an impressive lava tube to explore.

The tour will then descend into the Kona Coffee Belt to a family-owned coffee estate. This working coffee farm encompasses all aspects of the coffee process; growing, harvesting, processing, roasting and packaging all happens here. See how bright red coffee-cherries are hand-picked, meticulously sorted for color and size, then roasted to perfection to produce a delicious cup of Kona coffee. Of course, you will have a chance to sample the varieties and roast and buy whole bean coffee direct from the farmer.


8:00am-2:30pm

Check in: 15 minutes prior to departure Kona Coffee & Craters Adventure includes:

8 hour driving tour Comfortable, air conditioned 12-passenger vans Experienced and knowledgeable guides Deli-style lunch with assorted soft drinks, juices and bottled water 100% Kona coffee tasting served at coffee farm Walking sticks, warm wear, day packs and rain ponchos provided Several short hikes of up to 1.5 miles. Walk to the lava viewing area is approximately .5 miles over uneven terrain

Pricing

$183.33 per person Roundtrip transportation to hiking headquarters is not included Gratuities not included in the prices listed above and are at your own discretion;

recommended gratuity of $15.00 per person

Special Notes What to wear/bring: Wear comfortable walking shoes, long pants and a light jacket.

Bring sunscreen, hat and camera.

Restrictions: Guests should be able to hike on uneven or rocky terrain. Conditions may be cool, wet or muddy.

Recommended for ages 8 and up All guests must sign an Acknowledgement of Risk form







Mauna Kea Summit & Stars Adventure

The drive to the 13,796 foot summit of Mauna Kea is unforgettable. Once at the summit, enjoy the spectacular views of the horizon, Haleakala on Maui, Mauna Loa and Hualalai, and Mauna Kea’s world-class array of telescopes. Mauna Kea is the world’s tallest mountain, rising over 32,000 feet from the ocean floor to its summit, which is considered by many Hawaiians to be the most sacred place in all the islands. Stand in awe at both nature’s sublime creation and man’s astonishing technological achievements.

The tour travels up the Kohala Coast over desolate lava flows for about half hour before proceeding to the rolling pasturelands on the flanks of Mauna Kea. Turning onto the Saddle Road that traverses the island between Mauna Loa and Mauna Kea, view a dramatic and diverse landscape of ranchland, sub-alpine dry forest and rainforest, cinder cones, lava flows, lava tubes and kipuka. Approximately two hours before sunset, enjoy a hot picnic dinner served family style at a private dinner location at Humu’ula. After dinner and with a winter- style parka in hand, enjoy the guide’s interpretation of Hawaii’s remarkable natural, cultural and geologic history during the 45 minute drive to the summit.

After sunset, the tour stops at the Visitors’ Information Station at the 9,000 foot elevation. Here stargaze through the 11” Celestron Schmidt-Cassegrain telescope and marvel at the brilliance of the Hawaiian night sky.

Tour Timing (7 - 8) Hour Tour / Daily

1:25pm-9:25pm or 2:55pm – 9:55pm, depending on sunset time

Check in: 15 minutes prior to departure Mauna Kea Summit & Stars Adventure includes:

7-8 hour driving tour Comfortable, air conditioned 14-passenger vans Experienced and knowledgeable guides

Picnic dinner of BBQ chicken with homemade cornbread and cole slaw or a vegetarian spinach wrap with glazed carrots, assorted beverages, bottled water and hot cocoa

Hooded parkas and warm gloves provided Pricing

$223.96 inclusive per person

Roundtrip transportation to hiking headquarters is not included Gratuities not included in the prices listed above and are at your own discretion;


Special Notes What to wear/bring: Wear comfortable walking shoes, long pants and a sweatshirt or

sweater. Bring sunscreen, hat and camera. Restrictions: Guests should be able to hike on uneven or rocky terrain. Conditions

may be cool, wet or muddy. Because of the high altitude, this tour is not advised for

those with respiratory, circulatory or heart conditions, pregnancy or pool health. Scuba divers should be aware of altitude dangers. No children under 16

Average mean temperature at the summit is freezing. All guests must sign an Acknowledgement of Risk form





Tour Capacity: BUY-IN: Up to (12) guests per van

Zipline Canopy Tour

The beautiful North Kohala coast is home to this awesome zipline canopy tour. In the midst of an old growth ironwood and albizia forest, guests will be zipping across the historic Waianaia gulch on eight exhilarating lines and testing their courage on a 200 foot suspension bridge beside a 60 foot waterfall. Halfway through the tour, enjoy locally made snacks while learning the history of the land from experienced guides.


8:00am, 9:00am, 10:00am, 11:00am, 12:00pm, 1:00pm, 2:00pm, 3:00pm Check in: 30 minutes prior to tour time

Zipline Canopy Tour includes:

3 hour zipline adventure 8 ziplines and one suspension bridge All safety gear (helmet, gloves and harness)

Off road excursion in 6 wheel-drive Pinzgauer or Hummer to zipline commencement point

Back pack available

Locally-made snacks include freshly-made banana cake, local fruit kabobs, trail mix and macadamia nuts, juice and water

Pricing

$176.04 per person No child rate offered Vendor transportation may be available at selected times



What to wear/bring: Wear shirts with sleeves (tank tops are not recommended), knee length shorts or long pants and closed-toed shoes (no Crocs). Bring a jacket, back pack, extra water, camera and video camera.

Weight Restrictions: Guests must be between 90-250 lbs. Those who fall outside the weight range will not be allowed to ride. No refunds will be given to those who fall

outside the weight restrictions.

Physical Restrictions: The tour requires a low to moderate degree of physical

strength and stamina and is not recommended for guests with heart conditions, seizures and recent bone/joint injuries. Pregnant women will not be allowed on tour. Guests allergic to bees must bring their own epipen.

OPTIONAL: Box lunch (turkey or veggie sandwich on ciabatta bread, lettuce, tomato, condiments, pickle, Maui style potato chips) available for an additional cost. Pre-orders due five days in advance of tour date.

All guests must sign an Acknowledgement of Risk form Valuable items not recommended on tour; TMG Hawaii and activity vendors will not be

held responsible if lost or damaged Transfer/Drive time from the Kohala Coast resort area is 45 minutes to 1 hour. Tours are subject to availability Because all land/water based activities are governed by the rules and regulations of the




Kohala Zip & Dip Adventure North Kohala is a land of stunning beauty and profound cultural significance. Towering waterfalls and resplendent forests create the backdrop on which the story of King Kamehameha the Great begins. On this exciting and educational

adventure in the lands of Ha waii’s first king, old Hawaii comes alive as you zipline high above the forest floor, picnic on the rim of Pololu Valley and swim under a private waterfall.

The tour begins with a wonderful drive of contrast and change from the dry side resort area to the lush green country of Kohala. Along the way, journey up the North Kona and Kohala coastlines over lava flows from Mauna Loa, Mauna Kea and the Kohala Mountains. Often splashing spinner dolphins or in the winter months, breaching humpback whales are visible.

Past the quaint plantation town of Hawi, guests will gear up at the zipline station. ACCT Certified guides will present a safety orientation and the adventure begins to King Kamehameha’s traditional family land holdings. In this area known since ancient times as Halawa, elevated platforms are built directly into majestic trees to form a jungle-like course while a stream meanders below through the remnants of taro terraces. Travel high up in the trees on thrilling ziplines and suspension bridges. At the end of the course, rappel from the final tree back onto solid ground.

Next enjoy a delicious deli lunch on the cliff side of Pololu Valley. During a short hike venturing deeper into the mountains along a private trail site, guests will see tunnels blasted and carved from solid rock, walk over an aqueduct bridge and learn the century old story of the tremendous effort it took to build the Kohala Ditch irrigation system stretching over two miles. Enjoy a dip in a mountain stream with cascading falls overhead.


6:45am – 3:00pm Check in: 15 minutes prior to departure

Kohala Zip & Dip Adventure includes:

8 hour zipline, hike and swim adventure Comfortable, air conditioned 14-passenger vans Experienced and knowledgeable guides All ziplining equipment Morning snack

Deli style lunch with choice of turkey, ham, tuna or veggie sandwich, chips and cookie, assorted soft drinks, juices and bottled water

Souvenir water bottle

Walking sticks, warm wear, towels, day packs and rain ponchos provided

Pricing $265.63 per person No child rate offered Roundtrip transportation to hiking headquarters is not included Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear comfortable closed toed walking shoes – required. Wear a bathing suit under clothing. Bring a hat, camera, sunscreen and a light jacket or sweatshirt.

Restrictions: Guests must weigh between 70 to 270 lbs. Guests will be weighed at check-in. Must be able to walk over uneven terrain and handle one short climb. Not for guests with back or neck problems, expectant mothers or those who are fearful of heights. Children must be 8 years and older – strictly enforced.

There are two short hikes – one less than 150 years and the second about 500 yards. Water temperature in the pool ranges between 60 and 70 degrees.







Black Sand Snorkel Sail

Come aboard and experience the blue of one of Hawaii’s most unique coastlines! Snorkel over pristine reefs off the coast of a beautiful black sand beach created by ancient lava flows. Marine naturalists guide snorkelers among colorful reefs and exotic tropical fish.

The Black Sand Snorkel Sail includes continental breakfast, deli style lunch buffet, soft drinks and open bar.

Tour Timing (3.5) hour tour

10:30am-2:00pm / Monday, Wednesday, Friday, Saturday (December 1-April 15) Check-in: 30 minutes prior to tour time

Black Sand Snorkel Sail includes:

(3.5) hour snorkel sail Continental breakfast to include fresh fruit, yogurt, pastries, fruit juices and freshly

brewed coffee

Deli-style lunch buffet to include three assorted meats, two choices of cheese, sliced tomatoes, lettuce, condiments and French rolls, Caesar salad, chips and salsa and chocolate chip cookies

Standard open bar to include Mehana beer on tap, Woodbridge cabernet and chardonnay, mixed drinks, Mai Tais and soft drinks

All snorkel equipment, floatation devices, expert instruction and guides Marine lavatories on board vessel Experienced captain and crew Onboard marine life briefing and snorkel lesson

Pricing

$157.54 inclusive per person Roundtrip transportation is provided Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear swimsuit under beach clothes or casual attire. Guests are encouraged to take motion sickness prevention. Bring sunscreen, hats, sunglasses,

cover-ups, and waterproof camera

All guests must sign an Acknowledgement of Risk form Valuable items not recommended on tour; TMG Hawaii and activity vendors will not be

held responsible if lost or damaged Transfer/Drive time from the Kohala Coast resort area area varies (vessel departs from

A-Bay and Kawaihae harbor)


Champagne Sunset Sail

Sail into the Kohala Coast sunset, the most beautiful in the islands! Relax aboard a luxurious catamaran and enjoy an evening cocktail, waiting to see the legendary “green flash” as dolphins playfully escort the vessel.

Includes Paniolo Barbeque Dinner Buffet, soft drinks, open bar and champagne at sunset. Delight in the panoramic view of the Kohala Coast, one of the only ways to view five volcanoes from one place.

Tour Timing Monday, Wednesday, Friday and Saturday

4:00pm - Sunset (October 1-February 29) Check-in: 30 minutes prior) / Daily

Champagne Sunset Sail Includes:

(2) hour sunset sail Buffet dinner and open bar Champagne toast at sunset

Licensed captain and crew Marine lavatories on board vessel

Marine safety briefing Pricing

$138.25 inclusive per person Vendor transportation is provided Gratuities not included in the prices listed above and are at your own discretion;

recommended gratuity of $15.00 per person Special Notes:

What to wear/bring: Wear comfortable casual attire. Bring sunglasses, hats, light jacket and camera.

Restrictions: Guests are encouraged to take motion sickness prevention All guests must sign an Acknowledgement of Risk form


Transfer/Drive time from the Kohala Coast resort area varies (vessel departs from A-Bay and Kawaihae harbor)




Tour Capacity: Up to 76 guests per vessel

Signature Whale Watching

This tour departs from locations within the Hawaiian Islands Humpback Whale National Marine Sanctuary waters. Tours include expert interpretation from on board marine naturalists and an underwater hydrophone to hear the whales as they sing. The morning light makes for great photos!

Tour includes crunchy snacks, tropical juices and soft drinks.

Tour Timing: (2) Hour Tour / Daily

10:00am – 12:00 pm Seasonal - December 1-April 15)

Check-in: 30 minutes prior to tour time

Signature Whale Watching includes: (2) hour whale watching cruise On board marine naturalists Underwater hydrophone to hear the whale song Experienced captain and crew Snacks and beverages Marine lavatories on board vessel

Pricing

$106.10 inclusive per person Roundtrip transportation is provided Gratuities not included in the prices listed above and are at your own discretion;


What to wear/bring: Wear beach clothes or casual attire. Guests are encouraged to take motion sickness prevention. Bring sunscreen, hats, sunglasses, and camera

Restrictions: None All guests must sign an Acknowledgement of Risk form


Transfer/Drive time from the Kohala Coast resort area varies




Tour Capacity: Up to 49 guests per vessel

Manta Dive and Snorkel Adventure

The Travel Channel calls the manta ray snorkel and dive “one of the top ten things to do in your lifetime.” Experiencing the beauty of the manta ray up close and personal is an experience to always cherish.

This snorkel and dive adventure is at night for the best viewing of the manta

rays. They feed most actively at night when many plankton rise toward to surface – plankton is one of the favorite foods on which mantas fee. Using dive lights that are safe for the manta attracts this plankton which attracts the mantas.

Manta rays do not have stingers like the Sting Rays. They are completely safe to be around. During the cruise, enjoy warm soup and bread, snacks and hot drinks.

Tour Timing (1.5) Hour Tour / Daily except Sunday

Times vary by sunset Check-in 30 minutes prior to departure

Manta Dive and Snorkel Adventure includes:

1.5 hour cruise Warm soup, bread, rolls, snacks and hot drinks

No-host bar

All snorkel equipment and expert instruction Wet suits Licensed captain and crew Restrooms and fresh water showers

Pricing

$138.25 per person Roundtrip transportation is not included Gratuities not included in the prices listed above and are at your own discretion;


Special Notes What to wear/bring: Wear swimsuit under comfortable clothing. Bring towel,

sunscreen, hat and camera. There are storage boxes available on the catamaran. Restrictions: Guests are encouraged to take motion sickness prevention

Children must be 7 years old and above Optional: Personalized video available at an additional cost All guests must sign an Acknowledgement of Risk form


Transfer / Drive time from the Kohala Coast resort area to the Keauhou Boat Harbor is about 45 minutes to one hour




Tour Capacity: 26 guests per vessel

ATV Historical Ocean and Kohala Ditch Trail

Adventure

This ATV adventure is an extraordinary journey along the unique windswept coastline of North Kohala. The trail traces an old railroad path, which once serviced Kohala’s bustling sugar industry. Riding through private ranchlands and pastures to the coast, this ATV ride is easy for every level of rider. Along the way, knowledgeable local guides share the

genuine history of Old Hawai’i. This is no dusty tour book – this is the living, breathing land of legend. Final destination is a beautiful and secluded pebbled beach, once favored by King Kamehameha the Great. It is still a haven for surfers. The trail rewards riders with breathtaking scenery of the rugged Kohala coastline cliffs jutting out into the sea and sweeping countryside and open spaces.

Tour Timing (1.5) Hour Tour

7:00am – 4:00pm / Monday - Saturday Check-In: 30 minutes prior to tour time

ATV Historical Ocean and Kohala Ditch Trail Adventure includes:

1.5 hour tour Safety briefing by knowledgeable and experienced guides

Safety helmets, protective eyewear and gloves (mandatory) are provided for each rider Top of the line, fully automatic and user-friendly ATV’s Bottled water and fruit juice

Pricing

$155.21 inclusive per person Roundtrip transportation is not included



What to wear/bring: Wear long pants (no capris), shirt and sneakers/shoes. Wear

clothing you don’t mind getting dirty. Bring a light sweatshirt or jacket camera.

Restrictions: No expectant mothers or guests who have had recent surgery, chronic back and/or neck problems.

Weight/Age Restrictions: Maximum weight of a single rider quad is 90 lbs. and maximum weight is 300 lbs. Minimum age to drive a single ATV is 16 years old. Guests

16-18 years old are required to provide identification showing date of birth. If unable to

provide ID at time of check in, guests will not be able to drive their own ATV and will still be charged for the seat.

Two Passenger Tandem ATV: Drivers must be at least 25 years old and passenger must

be at least 12 years old, at least 5” tall and weigh approximately 85 lbs. Passenger’s

weight cannot exceed the weight of the driver. Total combined weight cannot exceed

350 lbs.

Two Passenger Side by Side ATV: Drivers must be at least 25 years old and at least 5’4”

to drive the side by side ATV. Total combined weight cannot exceed 500 lls.

A parent of legal guardian must accompany guests under the age of 18. No passing, no stunts, no reckless maneuvers. Stay on the trail at all times. All riders must pass the practice course. Tandem quads (2 passenger ATV): Drivers must be at least 25 years old and passenger

must be at least 12 years old, at least 5” tall and weigh approximately 85 lbs. Passenger’s weight cannot exceed the weight of the driver. Total combined weight

cannot exceed 350 lbs.

A parent of legal guardian must accompany guests under the age of 18. All guests must sign an Acknowledgement of Risk form


Transfer / Drive time from the Kohala Coast resort area to the ATV office is about 45 minutes to one hour.




Tour Capacity: Up to (18) guests per tour time

Individual Activity Order Form

These popular tours fill up quickly so please schedule them in advance by completing this form and emailing it to [email protected]. If you prefer to fax the form, please send it to (866) 873-8163. Should you have any questions, you may call Laureen directly at 808.651.6091. Should your requested date not be available, an alternate date and/or time may be supplied to you for consideration. 100% Payment will be charged to your credit card upon the time of booking.

Tour #1:

Activity Name

Date Desired

Time Desired

# of Adults

Cost:

# of Children

Cost:

TOTAL COST

Last Name

First Name

Guest Names

Lunch (If Applicable)

# of Turkey # of Vegetarian

Comments or Special Notes


Tour #2: (Only complete if you are booking more than one tour)

Activity Name

Date Desired

Time Desired

# of Adults

Cost:

# of Children

Cost:

TOTAL COST

Last Name

First Name

Guest Names

Lunch (If Applicable)

# of Turkey # of Vegetarian

Comments or Special Notes

Payment and Contact Information

Credit Card No Cash or Checks Accepted

Mastercard Visa Amex

Card Last Name

Card First Name

Card Number

Security Code

Expiration Date

Signature

Total Amount To Be Charged

Billing Address

City

State / Province

Postal Code

Cellular Phone

Email Address

Terms and Conditions All tours are subject to the individual weather policies of the tour operator and are nonrefundable unless notified by vendor. As with any recreational activity, there is a potential for injury. All activities have liability waivers that are required to be signed upon arrival at the check-in point. Each person agrees to participate at his/her own risk.

Cancellation Policy No shows will be charged a 100% cancellation fee. Any cancellation of tours/services must be received and acknowledged by an authorized company representative. There will be no refund on cancellations received within 14 days of the tour departure time. Cancellation of tours due to inclement weather is at the sole discretion of the vendor and will be subject to a 100% refund. Vouchers are non-transferable.

In The End Why TMG Hawaii?

We have built our business on the importance of relationships . . .

“TMG Hawaii” has a proven record of success with event management and destination services. We are a team of passionate and caring professionals from an array of hospitality disciplines dedicated to listening to your needs, and ultimately designing a program that provides the perfect fit. We take great pride in displaying our creativity and delivering innovative solutions, all with our special blend of aloha spirit, proactive service standards and meticulous attention to detail

We realize that there are many alternative service providers. At TMG Hawaii we are committed to building strong, long-term relationships with our clients through trust, transparency, mutual respect, and integrity.

Once your customized proposal is accepted, you will meet and work with your TMG Hawaii manager who will be your contact from start to finish. This step is essential to initiate and preserve this partnership through all the steps to make sure you receive the return on the investment you expect

We sincerely appreciate this opportunity to present our services and look forward to the possibility of partnering with you during this very important program

Working with TMG Hawaii as your destination expert is the best decision you will make!

Appendix

Your proposal includes the cost of our professional TMG Hawaii staff to sufficiently run operations at a first-class level, for which we are renowned.

Upon your acceptance of our services, Trade-Winds Management Group, LTD (TMG Hawaii) will produce a contract which will outline all of TMG Hawaii’s terms and conditions to include the program deposit schedule. In addition, certain vendors such as private estate owners, restaurants and off site public venues may require additional deposits earlier than our terms outline. Those exceptions will be noted in the contract deposit schedule.

Following the contract terms, a services outline will be generated. This outline includes all services requested from TMG Hawaii to include confirmed pricing which has been mutually agreed upon. Until such time availability of goods and services cannot be guaranteed.

Some of the prices are quoted as “billed on consumption” or “per person”. The final guest count is due (10) days prior to the event. TMG reserves the right to re-price the event should your guarantee fall below 10% of the original estimate.

Should your program change between the generation of our signed contract / services outline and the execution of the program, TMG Hawaii reserves the right to add additional staffing to sufficiently cover all aspects of the program. You will be advised when and if additional staff is required. Additional charges to cover staff expenses, including but not limited to; staff rates, air and accommodations, are the responsibility of the client. These will be included in the final invoice.

Ground Services Presentation - UCATrade-Winds Management Group, Ltd. P.O. Box 383279 Waikoloa,...

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Transcript of Ground Services Presentation - UCATrade-Winds Management Group, Ltd. P.O. Box 383279 Waikoloa,...