Ground Handling Directive Revision - fokus GEFAHRGUT

Analysis - Ground Handling Directive Revision Bruxelles, April 18th, 2012

© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012 1


Analysis - Ground Handling Directive Revision Preface – Purpose of the Revision

More Ground

Handlers

Open Market

More Competition

Better Services


Analysis - Ground Handling Directive Revision Preface – Purpose of the Revision

Better Services

Costs

Quality

Delays


Analysis - Ground Handling Directive Revision Ground Handling Service – Definition

What are we talking about?


Analysis - Ground Handling Directive Revision Cost Drivers

What are we focussing on?

> 75%

< 20%

~5%

Personell Costs Material Costs Other Costs


Analysis - Ground Handling Directive Revision Ground Handling Service – Abstraction

ARRIVAL

GROUNDTIME

DEPARTURE


Analysis - Ground Handling Directive Revision Workload Volatility 0

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ARRIVAL

GROUNDTIME

DEPARTURE

WORKLOAD


Analysis - Ground Handling Directive Revision Employee Productivity

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IDLE TIME

PRODUCTIVE TIME

WORKING TIME / SHIFT

75% MAXIMUM

17.04.2012 9

Analysis - Ground Handling Directive Revision Employee Productivity…

… depends on task availability

other ground handler

IDLE TIME

PRODUCTIVE TIME

WORKING TIME / SHIFT

DIRECTLY ACCOUNTABLE


Analysis - Ground Handling Directive Revision Market Limitations

Could ground handling become an open market ?

basic relation between airport and airline

limited by 3rd party agreements, alliances, laws, regulations, …

airport / runway capacity and limitations

ground handling open market

17.04.2012 11

Analysis - Ground Handling Directive Revision Employee Productivity…

… depends on market share: What is the relation ?

minimum productivity 1 turnaround - 1 customer

maximum productivity in a saturated market

~25% ~75%


Analysis - Ground Handling Directive Revision Productivity (Cost) – Market Size - Relation

FRA

0%

10%

20%

30%

40%

50%

60%

70%

80%

pro

du

ctiv

ity

75%

critical limit

© 2010 – FOKUS:ZEIT GmbH

empiric dependency between market size and productivity

ground handler

market share size (derived from flight movements)


Analysis - Ground Handling Directive Revision Economic Simulation – Effects on overall Costs

76% 71%

73% 67%

72%

61%

67%

65%

FRA MUC DUS BER

Actual Market Share situation (2 ground handlers)

Simulation – 3rd ground handler with a 12% market share

+4% +6% +10% +10%

overall productivity

overall productivity

airport

mo

st f

lexi

ble

wo

rkin

g ti

me

co

nst

rain

ts

winter schedule 2011/2012

COST

RAISE

© FOKUS:ZEIT GmbH | Hans Romeiser 17.04.2012

Analysis - Ground Handling Directive Revision More Competition - Effects on Quality

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Workload (Demand) Coverage (Planned Working Time)

competition

accurate / close coverage

short shifts

less or flexible weekly working times

less or flexible weekly working

times

part time employees

external labour

seasonal workforce

LESS

SECURITY

LESS

QUALITY

teams

loyalty

training

experience

fluctuation

identification

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Analysis - Ground Handling Directive Revision More Competition - Effects on Stability (Delays)

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competition

accurate coverage

less overcoverage

less buffer / reserve

less buffer

less stability

amplifying delays

MORE

DELAYS

More Ground

Handlers

Open Market

More Competition

Better Services


Analysis - Ground Handling Directive Revision Results

More Competition

Costs

Quality

Delays

Security


Analysis - Ground Handling Directive Revision Materials


Analysis - Ground Handling Directive Revision Footnote - Passenger figures as Decision Criteria ?

same amount of passengers (~800)

=

64 16

Ground Handling Directive Revision - fokus GEFAHRGUT

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