GreenFlag Messenger Success Story
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Transcript of GreenFlag Messenger Success Story
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
THE TOOLS TO HELP YOU
MINDYOUR OWNBUS INES
S
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Transworld S ys tems Inc.
Company Overview
• In bus ine s s s ince 1 970
• 60,000+ clie nts
• 1 00 O ffice s N ationwid e
• R e cove re d $2.4 b illion* in the last 5 ye ars for com panie s acros s all
ind us trie s includ ing Fortune 500 & 1 00 C om panie s
• S ucce s s rate of m ore than 4 tim e s that of the ind us try ave rage * *
• 24/7 O nline account m anage m e nt
* C om pany Ave rage
* *Base d on AC A S tatis tics
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Markets S erved
• Accounting
• Ad ve rtis ing & Marke ting F irm s
• Am bulance S e rvice s
• Attorne ys
• Auto D e ale rs , Parts S tore s &
S upplie rs
• Banks & C re d it U nions
• C e llular Te le phone S e rvice s
• C ity, C ounty & S tate
G ove rnm e nts
• C PAs
• C olle ge s & U nive rs itie s
• C onstruction C om panie s &
S pe cialty Trad e s
• C onve ntion S e rvice s
• Fue l O il C om panie s
• G irl S cout C ouncils & YMC As
• G ove rnm e nt
• H e alth & F itne s s C lubs
• H e ating & Air C ond ition ing
• H osp itals , Me d ical & D e ntal
Practice s
• H ote ls
• Ind us trial Manufacture rs &
D is tributors
• Ins urance C om panie s &
Age nts
• Lawn C are
• Librarie s
• Mail O rd e r H ouse s
• Me d ical Laboratorie s
• Ne wspape rs & Magazine s
• Pe st C ontrol
• Postal S e rvice s
• Print S hops
• Private S chools
• Profe ss ional Athle tic Te am s
• Re staurants
• Re taile rs
• S e curity Alarm C om panie s
• Te le phone /C om m unications
• Trad e S chools
• Trave l Age ncie s
• TV S tations
• U tility C om panie s
• Ve te rinarians
• Vid e o S tore s
• Waste Manage m e nt
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
What the Experts S ay
“The num be rs spe ak for the m se lve s – re cove ry of ove r $230 m illion
d ollars with a 53% re cove ry rate and an R O I of alm ost 4,000% with a
colle ction cost of 2.5% .” S teve Hellebus h, VP of Bus ines s Development, Medical Group Management As s ociation
“The com pany has a colle ction rate of we ll ove r 50% . The typ ical
colle ction firm ge ts only 20% and ke e ps 25% to 50% of re cove re d
fund s .” Fortune Magazine
“Transworld ge ts cre d it for the h ighe s t re cove ry rate in the ind ustry.”
Barron’s
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Why it Works
• We provid e the im pact of th ird party for an
ave rage of le s s than $1 0 pe r account.
• Minim ize inte rnal e fforts
• Pre se rve your value d cus tom e r re lationsh ip s .
• Provid e com ple te m onthly re porting on all accounts .
• Inte ractive , s e cure O nline C lie nt Portal (O C P) that allows you
to subm it accounts instantly.
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
As per the US Department of Commerce you can see the longer you wait the chances of collecting your Profits - Decrease in Recoverability
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
GreenFlag Three Phase Approach
In-House E fforts
TransworldS ys tems
Conventional Collection
Methods
Current 30 Days 60 Days
S tate m e nt S tate m e nt
Phone C all
S tate m e nt
Phone C all
Lim it inte rnal e fforts to le s s than $1 1 pe r account
90 Days 104 Days
118 Days
132 Days
146 Days
We contact s low paying accounts e ve ry 1 0-1 4 d ays – at
the clie nt’s d ire ction. Making up to 5 contacts – e ach
progre ss ive ly stronge r.
F ixe d fe e – averaging les s than $10 per account. The clie nt controls the proce ss .
180 Days/Write OffC ontinge ncy Base d C olle ctions
Transworld S yste m s C olle ctions *
* O ptional S e rvice Provid e d
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
S tart Early – Recover More
Fact: C om panie s wait to take action be cause the y d on’t want to
pay a pe rce ntage and the y d on’t want to alie nate the ir custom e r.
Fact: G re e nFlag is d e s igne d to take action e arly and d iplom atically,
re cove ring e arlie r and m aintaining valuable custom e r re lationsh ips .
Accord ing to the U .S . D epartment of C ommerce , the older an account, the harder it is to collect.
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
National S tatis tics Prove It
Accord ing to the Am e rican C olle ctors
Association, the ave rage colle ction age ncy
colle cts le s s than 1 4% of all d e bts as s igne d at an
ave rage cost of 33 ce nts pe r d ollar.
Transworld
C olle cte d
56%
(com pany
ave rage )
TS I C ost:
4 pe r d ollar ¢colle cte d
(com pany
ave rage )
Ave rage
Age ncy
C olle cte
d 1 4%
(AC A
Ave rage )
Ave rage
Age ncy
C os t:
33%
(AC A
Ave rage )
S ince Transworld d oe s not take a pe rce ntage or
alie nate custom e rs , our clie nts :
• U se us e arlie r
• E xpe rie nce a 56% re cove ry rate
• At an ave rage cost of 4 ce nts pe r
d ollar colle cte d
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Complete Online Account ManagementWe offer an easy way to transmit or s top
accounts !• You will have 24/7 online account
m anage m e nt from anywhe re in the world .
• C om ple te control to s top , s tart & suspe nd
accounts
• U pload spre ad she e ts with account
inform ation & subm it large groups of
accounts ins tantly
• E asy to le arn with , gre at train ing tutorials
• C om ple te re porting
• S upe rior online s upport
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
What is GreenFlag Profit Recovery Service Messenger?
• A new version of our existing GreenFlag Profit Recovery service• Package includes 3 written demands and 2 automated phone calls• Two automated phone calls replace demand 2 & 4• Similar to GreenFlag Accelerator but this is 3rd party collections efforts
GreenFlag Messenger Service
BZ
Contact 1
Contact2
Automated Call #1:
Hello. This is an important message from Transworld Systems, a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose.
We are calling in reference to a letter we sent you on <Date> regarding our client <TSI Client Name>. Please return the call to <TSI Client Name> at <Phone>. Again, that’s <TSI Client Name> at <Phone>. When calling please refer to your id code <Account>.
Transworld Systems is a debt collection company and any information obtained will be used for that purpose. Thank you.
Click here to hear a sample of this message.
GreenFlag Messenger Service
Contact 3
Contact 4
Automated Call #2:
Hello. This is an important message from Transworld Systems, a debt collection company. This is an attempt to collect a debt and any information obtained will be used for that purpose.
We are calling in reference to a letter we sent you on <Date> regarding our client <TSI Client Name>. Please return the call to <TSI Client Name> at <Phone>. Again, that’s <TSI Client Name> at <Phone>. When calling please refer to your id code <Account>.
Transworld Systems is a debt collection company and any information obtained will be used for that purpose. Thank you.
Click here to hear a sample of this message.
GreenFlag Messenger Service
Contact 5
Also Available in
Spanish!
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Thank You Letter - Optional
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Monroe Des ign – S tatus Report
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Alliances /Partnerships Overview
S trategic A lliances & Partners hips Deliver Better S upportThe s tre ngth of our s trate gic re lationsh ip s is appare nt in the calibe r of
our alliance s .
The Value of A lliances & PartnershipsMaintain ing the se re lationsh ip s he lp us d e live r be tte r value and
s e rvice s to our clie nts by provid ing a prove n syste m to those
bus ine s se s looking to spe nd le s s and re cove r m ore by incre as ing
the ir cash flow and m axim iz ing the ir profits .
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Alliances /Partnerships Overview
In a s trategic alliance or partners hip:• Both partie s bring e xpe rie nce and spe cific are as of e xpe rtis e to the
re lationsh ip .
• Both ope rate at the h ighe s t le ve l of profe s s ionalism , inte grity and are
com m itte d to the be s t inte re s t of the clie nt.
• Both share the sam e goal of provid ing clie nts the solutions and tools
e s s e ntial to grow and sus tain a profitable bus ine s s .
Transworld S yste m s curre ntly has partne rsh ips with m any notable
organizations acros s the nation. We continually form ne w alliance s
and partne rsh ips in an e ffort to provid e our cus tom e rs with the be st
s e rvice pos s ible .
201 0 Transworld S yste m s Inc. (R e v 1 /1 0) All rights re se rve d . The Transworld S yste m s and G re e nFlag logos are re gis te re d s e rvice m arks of ®Transworld S yste m s Inc. NYC Lice ns e No. 1 303525
Legal Options
Making the difference in the toughes t cases :G re e nFlag Le gal O ptions can m ake a d iffe re nce whe re court action is
warrante d , and the re are asse ts that can be re cove re d .
Legal Options Phase: ● C ause su it to be file d● Pay all court costs● Pay attorne y fe e s , s e rvice or proce s s fe e s● Pay any othe r fe e s ne ce s sary to satis fy a jud gm e nt● An attorne y will appe ar in court on your be half
Mos t Importantly:● If no m one y or as se ts are colle cte d , the re is N O charge .