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    Primary Care Informatics

    Information Systems in Healthcare

    Dr. Shariq Khoja; MBBS. MSc. PhD (e-Health)Assistant Professor

    Department of CHS & Medical Directors OfficeAga Khan University, Karachi. Pakistan

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    Primary Care Informatics

    Roadmap

    Existing Information system for Primary care

    in PakistanConcept of PCI and its componentsHow PCI could benefitWould PCI system work for Pakistan.?What could be the structure of PCI inPakistan

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    Primary Care Informatics

    Current situation

    F irst point of contact(BHU, RHC,

    health workers, physicians offices

    LHWs

    TBAs

    Vaccinators

    District

    Province

    National

    Laboratories Radiology

    PharmaciesOther

    providers

    TB

    CP

    MC p

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    Primary Care Informatics

    Current situationRole of Primary Care Provider Care (Cure??) Provider Expert / Storehouse of Information Information Administrator Information Source / Channel

    Implementer of health programs Isolated component of a Disintegrated

    Patient Care System

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    Primary Care Informatics

    Current situation

    Role of a client in health care

    Care (Cure??) receiver Amateur / learner Information provider Information Source Receiver of health programs Sufferer of a Disintegrated Patient Care

    System

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    Primary Care Informatics

    Definitions

    eelectronic

    elitist, exclusive, exhausting, ephemeral, andexasperating

    vs

    ethics, equity, efficiency, empowerment,encouragement, education, enhancement of quality,evidence-based decisions, extension of the scope of

    health care, and enablement of information exchangeand communication in standardized ways

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    Primary Care Informatics

    Definitions

    e-Health:

    consumer-centered model of healthcare wherestakeholders collaborate using ICTs includingInternet technologies to manage health,arrange, deliver, and account for care, and

    manage the healthcare system. (OntarioHospitals e-Health Council)

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    Primary Care Informatics

    Definitions

    Telehealth is the use of information and

    communication technology(ICT ) to deliver healthservices, expertise andinformation over distance

    e-Health

    Health InformaticsTelehealth

    Health Informatics dealswith the storage, retrieval

    and optimal use of biomedical information,data and knowledge for problem solving anddecision-making

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    Primary Care Informatics

    DefinitionsHI= Collection of Health Information

    +

    Conversion of information into knowledge

    Primary care describes the health servicesthat play a central role in the local community,such as family doctors (GPs), pharmacists,dentists and midwives.

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    Primary Care Informatics

    DefinitionsPrimary Care Informatics

    T he scientific study of data,information and knowledge , and how they can be modelled, processed or harnessed to promote health and

    develop patient-centred primary medical care.

    Simon de Lusignan, Primary Care Informatics, LONDON SW17 0RE. 8th July 2002

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    Primary Care Informatics

    Definitions

    People MachinesMethods

    Data Collection, Process, Transmission & Dissemination

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    Primary Care Informatics

    Evolution

    Physiciansmemory

    EMR/EHR History &Physical exam

    Organized data

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    Primary Care Informatics

    Why??Need of organization and integration

    Advancements in ICT

    T echnical Infrastructure deployment inhealthcare institutions

    Powerful networked PCs and serversGovernment programsWHO initiatives

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    Primary Care Informatics

    Uses3 Rs of Primary Care Informatics:

    Repository (collect-store)Collection, flow (interfacing), and organization(Clinical data repositories)Completeness and Accuracy

    Reporting (display)Clinical data, integration, admin info

    Research (analysis)Intelligent analysis of data for patient andpopulation

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    Primary Care Informatics

    Components

    Patient

    Provider EMR

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    Primary Care Informatics

    Components

    Patient

    Provider EMR

    Decision Support

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    Primary Care Informatics

    Components

    Patient

    Provider EMR

    Decision SupportLinks to lab &

    imaging

    Alerts

    Entry of orders &data communications

    support

    KnowledgeResources

    Patient access toknowledge,

    Communications& EMR data

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    Primary Care Informatics

    Why???

    If it aint break - Dont fix it

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    Primary Care Informatics

    BenefitsBetter / highest quality of health care(not possible with poor, incomplete or missing information)Enhancing quality by includingknowledge resources, practiceguidelines (minimizing variationbetween individual practice and optimalpractices)

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    Primary Care Informatics

    BenefitsAvoiding errors in practiceImproving service to the patients, andimprove their satisfaction with careControlling costs by avoiding: Rework Ordering duplicate tests Inappropriate diagnosis and treatment measures Medical errors

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    Primary Care Informatics

    ChallengesLack of education, training & supportLack of information exchange

    Lack of a reasonable business caseLack of a common data model & CodingschemeLack of a drug database & drug decisionsupportLack of a decision support frameworkLack of quality

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    Primary Care Informatics

    Lack of Quality

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    Primary Care Informatics

    EvaluationWhy? Goals & Benefits Objectives Processes Indicators

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    Primary Care Informatics

    Relevance

    Would Primary Care Informatics systemwork for Pakistan.?

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    Primary Care Informatics

    Relevance

    F irst point of contact(BHU, RHC,

    health workers, physicians offices

    LHWs

    TBAs

    Vaccinators

    District

    Province

    National

    Laboratories Radiology

    PharmaciesOther

    providers

    TB

    CP

    MC p

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    Primary Care Informatics

    Relevance

    F irst point of contact(BHU, RHC,

    health workers, physicians offices

    LHWs

    TBAs

    Vaccinators

    District

    Province

    National

    Laboratories Radiology

    PharmaciesOther

    providers

    TB

    CP

    MC p

    Patient

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    Primary Care Informatics

    Relevance

    F irst point of contact(BHU, RHC,

    health workers, physicians offices

    LHWs

    TBAs

    Vaccinators

    District

    Province

    National

    Laboratories Radiology

    PharmaciesOther

    providers

    TB

    CP

    MC p

    Patient

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    Primary Care Informatics

    Next stepsT he direction is clear, the pace uncertain

    Determining the structure of PCI mostappropriate for PakistanExpanding knowledge among physicians,

    other care providers and managersMoving towards complete, widespreadimplementation of EMR