Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

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February 4 – 12, 2012

description

Check out our 2012 show features, sponsors and marketing opportunities for your business! Do\'s and Don\'ts for your booth displays!

Transcript of Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

Page 1: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

February 4 – 12, 2012

Page 2: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

Introduction• Marketplace Events

• 31 Shows in 20 Markets

• The Team• Cathy Berthold, Exhibit Sales• Jean Sukys, Exhibit Sales• Rese Pardue, Exhibit Sales• Sue Huff, Sales Manager• Rosanna Hrabnicky, Show & Sponsorship Manager• Peggi Wenham, Operations Coordinator• Kevin Grace, Operations Manager

Page 3: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

Today’s Agenda

• 2011 Show Overview

• 2012 Show Updates

• Marketing Research and Opportunities• Research, Creative, Opportunities and more

• Sponsorship and Features

• Exhibiting Success Tips

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Who Attends?• 95% are homeowners• 85% attend with a project in mind• 63% have a household income of $75,000+• 80% are in the 35-64 age bracket• 71% attend with spouse – You meet BOTH decision makers!

Plus…

88% of attendees would recommend this event to friends/family!

Page 5: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

We Know what Consumers are looking for…

• 48,194 are planning to complete a Major Yard/Garden, Landscaping and/or Patio/Deck project

• 26,334 are planning to complete a Kitchen or Bathroom project

• 14,394 will be shopping for Home Furnishings

• 15,680 will be shopping for Patio Furniture/Outdoor Accessories

• More than 23,000 are planning a project that involves a Home Décor/Design company

Ask us how many people are looking for YOUR product or service!

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We Guarantee Customer Satisfaction!

• Implemented Successfully in 2010

• ONLY 12 REQUESTED MONEY BACK AT 2011 SHOW

• Promoted/communicated via multiple methods:• Print Ads, Email, Online, PR

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• Garden Showcase – gardens designed around classic TV Shows

• Idea Home

• Celebrity Appearances

• Cooking Stage

• Celebrity Designer Rooms

• Club Cambria

• Main Stage

• Petitti’s Garden Center

• Playground World Kids Zone

• Belgard Challenge

New for 2012…• Home Builders Association Pavilion

• Kitchen Stage• Whirlpool Family Studio• 53 ft. Mobile Showcase

2012 Show Updates

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NEW SHOW HOURS 2012Saturday, February 4th 10am – 9pm

Sunday, February 5th 10am – 5pm

Monday, February 6th throughFriday, February 10th 11am – 9pm

Saturday, February 11th 10am – 9pm

Sunday, February 12th 10am - 6pm

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Maximizing Your Show ExperienceThrough Marketing

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Show Marketing

Sample of Newspaper Print Ad

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Media Plan Highlights• Strategic Media Campaign

• Utilizing detailed research from 2011• Continue to build strong partnerships with key media

• Promotions & Contest Highlights• Unique tie-ins with all media partners

• PR Plan• Developed based on key learnings from 2011

Ask us how Your Company can be part of a media promotion or PR!

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2011 Show Marketing• How did consumers hear about the show?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

Radio

Magazine

Billboard/outdoor sign/poster

Newspaper

Internet/Website

Exhibitor

TV

Email I was sent

Friend or Relative

Other

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Research, Results & Successes

• Online Ticket Sales• Over 28,500 tickets sold!

• Email Marketing• Continue to develop database

1. Show list: currently over 13,8002. Company: approximately 404,000

• Continue testing to improve email blasts

• Google Analytics• 57,099 Unique Visitors• 205,406 Page Views• Average time on site (3:00 minutes)• Average page visited (2.75)• More accurate referring sites

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Research, Results & Successes

Top 5 visited pages on website1) Home Page2) Exhibitor List3) Sponsors Page4) Ticket Prices5) General Info – Dates/Hours/Location

Top 10 Referring Sites:1) IXcenter.com2) Cleveland.com3) Facebook.com4) Wkyc.com5) Newsnet5.com6) Marketplaceevents.com7) News-herald.com8) Ohio.com9) Norwalkreflector.com10) whbc.com

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Research, Results & Successes

• You’ve helped….THANKS!

• Among highest # of visitors from exhibitor sites:• www.petittigardencenter.com• www.blindandsons.com• www.briankyles.com

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Marketing Before the Show – FREE!Customized EMAIL BLAST

• Unique Opportunities – Just f

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Interactive Exhibitor Listing

• Grow your business through our website• A resource where buyers can search for by company name, category or product throughout the year

• Before, during and throughout the year

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Utilizing QR codes• Testing use of QR codes in marketing• Encouraging YOU to use at the show!

• It’s easy: http://www.qrstuff.com/• Consumers can download your information right at the show!

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What’s New!• New Email System

• Increases deliverability• Results in cleaner database• Overall, higher effective emails

• Show Website • Refresh for 2012• More user friendly

• Corporate Facebook Strategy – LIKE OUR PAGE TODAY!• Launched July 2011• Goal to develop unique community • Have achieved goal of # of Fans• First Live event took place this week

• And More to come!

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Sponsors To Date

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Why Sponsor?

Elevate your presence before and during the Event by setting yourself apart from the competition.

We customize to reach your marketing goals and fit within your budget.

• Drive booth traffic• Drive consumers back to your retail locations and websites• Product/service awareness• Increase brand loyalty• Reinforce image• Close sales on show floor• Gather qualified leads which results in sales• Invaluable research information

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Marketing Opportunities at Affordable Pricing

Marketing Opportunities vs. Sponsorships

• Ask you Exhibit Sales Consultant• From $300 and up

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Banner Ads (Top of Page & Towers Ads)From $500 - $750

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Marketing Before the Show and After the Show

• Unique Opportunities

% viewed: 39%

Click thru: 2%% viewed: 57%

Click thru: 34%

Email Blasts to Show Consumer Database - from $300

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Promotional Contests

No charge to list on site or offer at Show

$1,500 to ask two questions to receive survey resultsAre you looking to replace your countertops within the next 12 months?Would you be interested in receiving information from Firenza Stone?

RESULTS: 510 are looking to replace their countertops within the next 12 months

726 would like to receive more information

Total entries: 1,275

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Marketing Opportunities at the Show

ENTRANCE/EXIT

FLOOR DECALS

CELEBRITIES

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Marketing Opportunities at the Show

IDEA HOMES

Celebrity Designer Rooms

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Sponsorship Opportunities…

• Features: Garden Showcase Main Stage Cooking Stage Designer Rooms Idea Homes Information Booth Ticket Booths

• Official Product Sponsor

• Celebrities & Experts on Main Stage

• Create your own…Girl’s Night OutFashion ShowsBig Boy ToysDo it yourself renovation areaElectronics and technology area

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Exhibiting Success Tips

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Before You Get There

Congratulations – 2011 Exhibitor AwardsBest In Show

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Exhibitor Awards 2012

• Best In Show

• Best Dressed

• Best Attitude of the Day

• Most Tickets Sold through Promo Code

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Two Months Prior to Show

• Read Exhibitor Kit & Promotion Kit - respond before deadlines to save time & money!

• Order Show Services - electric, plumbing, wifi, AV equipment, plants/flowers, furniture, carpeting, skirted tables, signage

• Confirm Quantities of Marketing Materials - brochures, literature, samples

• Execute Pre-Show Promotions - web site, direct mail, advertising

• Booth Staff Schedule

• Booth Design - should reflect your brand, your “special show deals/discounts”, new products/trends

Before You Get There

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Before You Get There

Before You Get There

Set Goals– Fact: less than 25% of exhibitors set goals

Staff Training– Share goals with staff– Goals must be measurable, realistic, and

communicated– Schedule staff to attend December training

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Before You Get There

Before You Get There

Two Weeks Before Show

• Pack All Materials for Show

• Finalize Show Pricing/Show Specials – don’t forget signage

• Sales Training - role play with staff– Opening statements– Qualifying questions– Appointment setting

• Reiterate Goals with Staff on Paper– Hand out daily expectations (# of leads, # of appointments set)– Create a contest for your sales staff at show

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Before You Get There

Set Up Day

• Supervise Set Up at Move In

• Tool Kit on Hand – tape, two sided tape, office supplies, s-hooks

• Set Up Area - lead cards, appointment calendar, brochures, catalogs

• Create an Attractive Bin for Contest Entries

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Before You Get There

During The Show

Be on Time and Work Until Show Close– #1 complaint at our 2010 show: exhibitors not in their

booths at show opening and show evenings until close, remember, many serious shoppers come in the evenings

Track Lead Progress Daily– Lead cards – free lead cards on our show site!

Share Successes with Staff Daily– Email team or distribute daily memos at show to your

staff working the show

Page 37: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

Before You Get There

Top Tips For Your Display

• Literature and Giveaways - should be strategically planned– Logical– Memorable– Practical

• Think Billboard - not bulletin board• Use a Theme to Create an Experience• Neatness Counts• Interactive Demonstrations- help to reinforce the features

and benefits of your product

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EXHIBIT SPACE DESIGN DO’S!

Let homeowners touch and try your products

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EXHIBIT SPACE DESIGN DO’S!

Great SignageWell Dressed

Products Galore!

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EXHIBIT SPACE DESIGN DO’S!

Fabulous Retail Store Show Specials

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EXHIBIT SPACE DESIGN DO’S!

Good SignageProduct Everywhere

Professional Dress with Company Logo

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EXHIBIT SPACE DESIGN DO’S!

Good SignageTell Consumer What They Do

Many Samples of Product

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Before You Get There

10 Most Common Mistakes

• Not enough space in booth• No goals• Forgetting the “three second rule”• Lousy signage• Booth design that acts as a barrier• Passing out literature instead of having a conversation• Inexperienced show staff• Lack of training for show sales• Talking and not listening• Sitting in the back of booth or eating• Poor follow up or no follow up

Page 44: Great Big Home & Garden Expo - Exhibitor Training Seminar September 2011

EXHIBIT SPACE DESIGN DON’TS

“Castle Build”

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EXHIBIT SPACE DESIGN DON’TS

Sloppy – no skirted table cloth

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EXHIBIT SPACE DESIGN DON’TS

Nice Outfit!Hand Written Sign

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EXHIBIT SPACE DESIGN DON’TS

No Tents!

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EXHIBIT SPACE DESIGN DON’TS

Nail PolishWhite Tee Shirt

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EXHIBIT SPACE DESIGN DON’TS

Lunch Break in Booth

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Thank you for attending!