Grass Roots Apr May 2015 Cuttings

51

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Transcript of Grass Roots Apr May 2015 Cuttings

Page 1: Grass Roots Apr May 2015 Cuttings

PRESS CUTTINGS

Page 2: Grass Roots Apr May 2015 Cuttings

Ru

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TOP TEN ICCA CIT

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BU

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19

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GR

OU

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ND

IN

CE

NT

IVE

S

Page 3: Grass Roots Apr May 2015 Cuttings
Page 4: Grass Roots Apr May 2015 Cuttings

Ba

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OP

INIO

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OL

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RIS

SK

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H

Ch

ief

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usi

ne

ss i

n

dri

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ta

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ible

re

turn

on

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ve

stm

en

t.

By

in

tro

du

cin

g

a

tec

hn

olo

gy

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d

stra

te-

gic

m

ee

tin

gs

ma

na

ge

me

nt

pro

gra

mm

e,

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ob

e h

as

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en

ab

le t

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ust

om

ise

co

n-

ten

t, b

rea

k d

ow

n l

og

isti

ca

l b

arr

iers

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nd

use

de

tail

ed

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po

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etr

ics

to l

ink

ba

ck

to r

ev

en

ue

go

als

an

d s

ale

s o

pp

ort

un

itie

s.

“By

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ck

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en

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e p

art

icip

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e

ca

n l

ea

rn w

ha

t p

rod

uc

ts t

he

y’r

e i

nte

rest

-

ed

in

a

nd

p

rov

ide

th

at

info

rma

tio

n

di-

rec

tly

to

th

e s

ale

s te

am

,” s

ay

s M

ike

Sti

les,

Ad

ob

e’s

se

nio

r c

orp

ora

te e

ve

nts

ma

na

ge

r.

So

it’

s n

o w

on

de

r th

at

str

ate

gic

me

et -

ing

s

ma

na

ge

me

nt

ha

s

be

co

me

a

n

in-

cre

as

ing

ly

ho

t to

pic

a

mo

ng

c

orp

ora

te

ev

en

t o

rga

nis

ers

, a

nd

no

t ju

st

for

ex

ter -

na

l m

ee

tin

gs

a

nd

c

on

fere

nc

es

, b

ut

for

inte

rna

l g

ath

eri

ng

s t

oo

.

“It’

s th

e c

on

soli

da

tio

n a

nd

au

tom

ati

on

of

the

my

ria

d o

f sy

ste

ms

an

d p

roc

ess

es

tha

t a

re

req

uir

ed

to

e

xe

cu

te

co

rpo

rate

me

eti

ng

s a

nd

ev

en

ts,

an

d t

he

ass

oc

iate

d

tra

ve

l re

qu

ire

me

nts

su

cc

ess

full

y,”

sa

ys

An

tho

ny

Mil

ler,

ch

ief

ma

rke

tin

g o

ffic

er

at

La

ny

on

, A

do

be

’s s

tra

teg

ic m

ee

tin

gs

ma

n-

ag

em

en

t p

rov

ide

r.

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he

c

urr

en

t a

pp

roa

ch

te

nd

s to

b

e

ma

nu

al,

in

effi

cie

nt

an

d

ex

tra

ord

ina

rily

ex

pe

nsi

ve

. T

he

ri

gh

t st

rate

gy

p

art

ne

red

wit

h t

he

la

test

te

ch

no

log

y c

an

au

tom

ate

tho

se

pro

ce

sse

s,

imp

rov

e

the

v

alu

e

of

in-p

ers

on

me

eti

ng

s a

nd

pro

vid

e g

rea

t o

ut -

co

me

s. T

he

co

mp

an

ies

we

ha

ve

wo

rke

d

wit

h h

av

e s

av

ed

up

to

25

pe

r c

en

t o

n t

he

ir

me

eti

ng

s sp

en

d

an

d

cu

t ti

me

sp

en

t o

n

ma

nu

al

task

s b

y u

p t

o 9

0 p

er

ce

nt.

Me

an

wh

ile

, re

ce

nt

ind

ep

en

de

nt

re-

sea

rch

in

to

La

ny

on

’s

cu

sto

me

rs

by

Ho

bso

n

&

Co

mp

an

y

pu

ts

the

a

ve

rag

e

retu

rn

on

a

th

ree

-ye

ar

inv

est

me

nt

into

a

stra

teg

ic

me

eti

ng

s m

an

ag

em

en

t p

ro-

gra

mm

e t

o b

e 2

51

pe

r c

en

t. A

nd

th

at’

s g

ot

to b

e e

no

ug

h t

o g

et

ev

en

th

e m

ost

sc

ep

ti-

ca

l b

usi

ne

sse

s in

tere

ste

d.

de

ve

lop

me

nt.

Be

ing

cle

ar

on

se

rvic

es,

in

an

d o

ut

of

sc

op

e,

is a

lso

im

po

rta

nt.

“Ad

din

g c

on

sis

ten

cy

ac

ros

s a

rea

s su

ch

as

pa

ym

en

t, p

roc

es

s, s

erv

ice

le

ve

ls a

nd

risk

m

an

ag

em

en

t w

ill

ma

ke

th

e

pro

-

gra

mm

e a

nd

re

turn

on

in

ve

stm

en

t e

asi

er

to m

ea

sure

. K

ee

p i

t si

mp

le i

n o

rde

r to

en

-

co

ura

ge

us

e a

nd

ad

op

tio

n.”

An

oth

er

fea

r fa

cto

r is

th

e l

ev

el

of

in-

ve

stm

en

t re

qu

ire

d t

o l

au

nc

h a

str

ate

gic

me

eti

ng

s m

an

ag

em

en

t p

rog

ram

me

. T

his

ca

n v

ary

de

pe

nd

ing

on

nu

mb

er,

siz

e,

lo-

ca

tio

n a

nd

co

mp

lex

ity

of

ev

en

ts h

eld

, b

ut

as

La

ny

on

’s r

es

ea

rch

sh

ow

s, r

etu

rn o

n i

n-

ve

stm

en

t sh

ou

ld m

ore

th

an

co

mp

en

sa

te

for

on

go

ing

co

st.

“T

he

le

ve

l o

f in

ve

stm

en

t c

an

be

ma

r -

gin

al

by

sta

rtin

g o

ff w

ith

a s

ma

ll m

ee

t-

ing

s te

ch

no

log

y

so

luti

on

th

at

ca

n

be

sc

ale

d i

nto

a l

arg

er

mo

re c

om

pre

he

nsi

ve

str

ate

gic

m

ee

tin

gs

ma

na

ge

me

nt

pro

-

gra

mm

e,”

M

r M

ille

r a

dv

ise

s.

“T

he

k

ey

he

re i

s s

ca

lab

ilit

y.

Yo

ur

tec

hn

olo

gy

pa

rt-

ne

r sh

ou

ld b

e r

ea

dy

to

sc

ale

up

wh

en

yo

u

are

, w

hic

h i

nc

lud

es

the

op

tio

n a

nd

ab

ili -

ty t

o g

lob

ali

se

.”

Of

co

urs

e,

cru

cia

l to

ju

sti

fyin

g i

nv

es

t -

me

nt

is m

ea

suri

ng

its

re

turn

, w

hic

h h

is-

tori

ca

lly

ha

s p

rov

ed

a c

ha

lle

ng

e f

or

ev

en

t

org

an

ise

rs.

Ho

we

ve

r, s

tra

teg

ic m

ee

tin

gs

ma

na

ge

me

nt

tec

hn

olo

gy

is

go

od

at

jus

ti-

fyin

g i

ts e

xis

ten

ce

.

“It’

s a

ll

ab

ou

t se

ttin

g

cle

ar

ob

jec

tiv

es

at

the

ou

tse

t,”

say

s M

r M

ille

r. “

Re

turn

on

inv

est

me

nt

ca

n b

e m

ea

sure

d b

y u

sin

g k

ey

da

ta e

lem

en

ts e

xtr

ap

ola

ted

fro

m t

he

bu

si-

ne

ss i

nte

llig

en

ce

ga

the

red

by

th

e t

ec

hn

ol-

og

ies

use

d t

o o

pe

rate

th

e s

tra

teg

ic m

ee

t-

ing

s m

an

ag

em

en

t p

rog

ram

me

. T

he

ke

y i

s

to u

se t

he

rig

ht

da

ta e

lem

en

ts w

hic

h m

ap

to t

he

str

ate

gic

mil

est

on

es

an

d k

ey

pe

r -

form

an

ce

in

dic

ato

rs t

ha

t a

re i

de

nti

fie

d i

n

ad

va

nc

e o

f th

e p

rog

ram

me

la

un

ch

.”

Be

tte

r,

mo

re

effi

cie

nt

me

eti

ng

s in

-

cre

as

e e

ng

ag

em

en

t w

ith

cu

sto

me

rs a

nd

em

plo

ye

es,

d

riv

ing

s

ale

s a

nd

b

oo

sti

ng

pe

rfo

rma

nc

e.

Me

an

wh

ile

, th

e

co

st

sa

v-

ing

s th

rou

gh

sm

art

er

ev

en

t o

rga

nis

ati

on

an

d t

rav

el

pla

nn

ing

ca

n g

row

re

ve

nu

es

an

d p

rofi

tab

ilit

y.

Wh

at’

s m

ore

, in

cre

as

ed

effi

cie

nc

ies

imp

rov

e

em

plo

ye

e

tim

e

ma

na

ge

me

nt,

d

riv

ing

u

p

pro

du

cti

vit

y.

Th

is m

ea

ns

ge

ttin

g a

firm

, s

tra

teg

ic g

rip

on

m

ee

tin

gs

an

d

ev

en

ts

ma

na

ge

me

nt

ma

ke

s g

oo

d b

usi

ne

ss

se

ns

e.

Or

as

Mr

Mil

ler

pu

ts i

t: “

Wh

at

wa

s o

nc

e

a n

ice

-to

-ha

ve

, h

as

no

w b

ec

om

e a

mu

st-

ha

ve

fo

r e

ve

ry o

rga

nis

ati

on

.”

Fro

m a

co

st-s

av

ing

an

d e

ffic

ien

cy

pe

r -

spe

cti

ve

, st

rate

gic

me

eti

ng

s m

an

ag

em

en

t

is v

ery

mu

ch

ab

ou

t e

xa

min

ing

an

d a

na

-

lysi

ng

h

isto

ric

al

da

ta,

ac

co

rdin

g

to

De

s

Mc

La

ug

hli

n,

div

isio

na

l d

ire

cto

r a

t G

rass

Ro

ots

Me

eti

ng

s a

nd

Ev

en

ts.

“It’

s a

bo

ut

ex

am

inin

g

ho

w

mu

ch

y

ou

spe

nd

, w

he

re a

nd

wh

y,”

he

sa

ys.

“C

an

yo

u

lev

era

ge

so

me

of

tho

se c

ost

s m

ore

eff

ec

-

tiv

ely

, su

ch

as

by

mo

vin

g c

ert

ain

ev

en

ts?

In f

ac

t, y

ou

mig

ht

dis

co

ve

r a

n e

ve

nt

ne

ed

s

mo

vin

g n

ot

be

ca

use

of

co

st,

bu

t d

ue

to

de

leg

ate

tra

ve

l ti

me

an

d s

o o

n.

On

ce

th

e

info

rma

tio

n s

tart

s to

flo

w, t

he

po

ssib

ilit

ies

are

en

dle

ss,

an

d t

he

re

lati

on

ship

be

twe

en

cli

en

t a

nd

st

rate

gic

m

ee

tin

gs

ma

na

ge

-

me

nt

pa

rtn

er

ca

n g

row

ex

po

ne

nti

all

y.”

Th

is

pro

ce

ss

d

ire

ctl

y

aff

ec

ts

the

de

leg

ate

e

xp

eri

en

ce

b

y

str

ea

mli

nin

g

ev

en

t o

rga

nis

ati

on

. M

ea

nw

hil

e,

in-

tro

du

cin

g

sta

te-o

f-th

e-a

rt

so

ftw

are

to

imp

rov

e t

he

ev

en

t it

se

lf,

fro

m r

eg

istr

a-

tio

n s

olu

tio

ns

to

att

en

de

e e

ng

ag

em

en

t

so

ftw

are

, s

uc

h

as

in

tera

cti

on

to

ols

an

d

mo

bil

e

ap

ps

, a

dd

s

furt

he

r v

alu

e

be

yo

nd

co

st

sa

vin

gs

.

IAN W

HITELING

ST

RA

TE

GIC

ME

ET

ING

S M

AN

AG

EM

EN

T

fac

tor

for

a

stra

teg

ic

me

eti

ng

s m

an

ag

e-

me

nt

pro

gra

mm

e t

o s

uc

ce

ed

. If

yo

u d

on

’t

ha

ve

th

e r

igh

t le

ve

l o

f b

uy

-in

fro

m t

he

to

p,

co

up

led

wit

h t

he

rig

ht

sta

ke

ho

lde

r su

p-

po

rt,

yo

ur

pro

gra

mm

e w

ill

stru

gg

le t

o g

et

off

th

e g

rou

nd

.”

Glo

ba

l o

rga

nis

ati

on

s te

nd

to

ha

ve

dis

pa

-

rate

te

am

s o

rga

nis

ing

v

ari

ou

s m

ee

tin

gs.

Str

ate

gic

me

eti

ng

s m

an

ag

em

en

t b

rin

gs

all

this

un

de

r o

ne

ro

of

an

d p

eo

ple

ca

n fi

nd

it

ha

rd t

o le

t g

o u

nle

ss a

ma

nd

ate

is is

sue

d d

e-

ma

nd

ing

co

mp

lia

nc

e. C

on

seq

ue

ntl

y, w

he

n

co

nsi

de

rin

g i

mp

lem

en

tin

g a

pro

gra

mm

e,

Am

an

da

H

an

lin

, d

ire

cto

r o

f g

lob

al

sale

s

for

HR

G M

ee

tin

gs,

Gro

up

s a

nd

Ev

en

ts, r

ec

-

om

me

nd

s sp

en

din

g a

la

rge

pe

rce

nta

ge

of

tim

e a

nd

th

ou

gh

t o

n m

ess

ag

ing

re

ga

rdin

g

ch

an

ge

– w

ha

t is

go

ing

to

ha

pp

en

, h

ow

is

it

be

ne

fiti

ng

th

e o

rga

nis

ati

on

an

d w

ha

t p

art

em

plo

ye

es

ne

ed

to

pla

y.

“B

e

min

dfu

l o

f c

ult

ure

a

nd

m

ark

et

se

nsi

tiv

itie

s –

so

me

co

un

trie

s w

ill

ne

ed

a s

lig

htl

y d

iffe

ren

t a

pp

roa

ch

,” s

he

sa

ys.

“Ap

po

inti

ng

th

e

rig

ht

sup

pli

er,

a

lig

ne

d

wit

h

the

ri

gh

t te

ch

no

log

y,

wil

l e

nsu

re

the

pro

gra

mm

e r

ec

eiv

es

mo

me

ntu

m a

nd

Adobe S

ummit 2015

Alt

ho

ug

h

stra

teg

ic

me

eti

ng

s m

an

ag

e-

me

nt

ca

n,

in

the

ory

, b

e

ap

pli

ed

to

a

ny

org

an

isa

tio

n a

nd

an

y s

ize

of

co

nfe

ren

ce

pro

gra

mm

e,

Mr

Mc

La

ug

hli

n

say

s it

’s

mo

st e

ffe

cti

ve

wit

h b

usi

ne

sse

s sp

en

din

g

on

ev

en

ts i

n e

xc

ess

of

£2

mil

lio

n a

ye

ar.

Ho

we

ve

r, t

he

re a

re t

wo

ma

jor

ba

rrie

rs t

o

ad

op

tio

n

aw

are

ne

ss

of

spe

nd

ing

a

nd

co

rpo

rate

cu

ltu

re.

“Mo

st

co

mp

an

ies

do

n

ot

full

y

rea

lise

the

le

ve

l o

f in

ve

stm

en

t th

ey

are

ma

kin

g

in m

ee

tin

gs,

ev

en

ts a

nd

tra

ve

l,”

say

s L

an

-

yo

n’s

Mr

Mil

ler,

wh

ile

Mr

Mc

La

ug

hli

n i

n-

sist

s: “

Bu

y-i

n i

s th

e s

ing

le m

ost

im

po

rta

nt

Buy-i

n b

y s

enio

r

manag

em

ent

and

sta

keho

lders

is t

he

sin

gle

mo

st

imp

ort

ant

facto

r fo

r a s

trate

gic

meeti

ng

s m

anag

em

ent

pro

gra

mm

e t

o s

ucceed

The e

vents

ind

ustr

y

has m

uch t

o o

ffer

the

UK

, b

oth

in t

erm

s o

f

inw

ard

investm

ent

and

overs

eas e

xp

ansio

n

Sh

are t

his

artic

le o

n s

ocia

l

med

ia v

ia raconteur.net

Reaso

ns f

or

imp

lem

en

tin

g

strateg

ic m

eetin

gs

man

ag

em

en

t

Source: MPI Meetings 2014

81.7

%

Co

st-savin

gs

59

.8%

Go

od

co

mm

unic

atio

n o

f

practic

es a

cro

ss

the o

rg

anis

atio

n

56

.2%

V

isib

ilit

y/

transp

arency

54

.9%

In

creased

pro

ductiv

ity

55

.6%

Imp

roved

valu

e

of

meetin

gs

manag

em

ent

An

ev

en

be

tte

r e

ve

nt,

wh

ate

ve

r th

e e

ve

nt.

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u a

nd

Cv

en

t.

To

tal c

on

tro

l.

As

an

eve

nt

ma

na

ge

r, I fo

un

d k

ee

pin

g a

ll m

y

pla

tes

spin

nin

g a

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nst

an

t ch

alle

ng

e.

Un

til I

dis

co

ve

red

Cve

nt.

Cve

nt

is a

fa

nta

stic

on

line

ma

na

ge

me

nt

pla

tfo

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hic

h h

an

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ve

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ve

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, w

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e e

ve

nt

– f

rom

a s

imp

le s

em

ina

r to

a h

ug

e c

on

fere

nce

.

It’s

so

ea

sy t

o u

se a

nd

ma

ke

s m

e

fee

l in

to

tal c

on

tro

l.

Dis

co

ve

r h

ow

Cve

nt

ca

n d

o t

he

sam

e f

or

yo

u a

t

cvent.com/youandcvent

cve

nt.

com

/yo

ua

nd

cve

nt

04

| B

USIN

ESS EVENTS

28

/ 0

5 /

20

15 |RACONTEUR

raconteur.net

BUSIN

ESS EVENTS |

05

RACONTEUR | 2

8 /

05

/ 2

015

raconteur.net

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Home Show previews Features Interviews Directories Videos Blogs Media info

Home News Agency Soaring Worldwide team up with Grass Roots Meetings & Events

Category: Agency & Association Created on Tuesday, 19 May 2015 16:30

Soaring Worldwide has won a new business contract with global event agency Grass Roots Meetings & Events.

Grass Roots is the world's leading provider of employee and customer engagement solutions and Soaring Worldwide will predominantly be working alongside

the meetings and events arm of the business.

“Soaring Worldwide’s knowledge of the industry make this an ideal partnership for us going forward,” comments Des Mclaughlin, Divisional Director of Grass Roots. “They

have a good reputation and they have a good track record with many major players within the industry but their focus on how to deliver results for Grass Roots really shone in

our initial discussions. We are looking forward to working alongside the Soaring Worldwide team over the forthcoming year.”

The strategic communications and PR agency, based in Cirencester, work with several major clients within the meetings and events industry such as The Meetings Show and

Meet Gateway South Wales.

“It’s an exciting time as we begin work with Grass Roots and another sign of continued growth for us as a business,” comments creative director and founder of Soaring

Worldwide, Adam Baggs. “We have built a very strong reputation within the meetings and events industry for our work with clients such as the Barbican and The Meetings

Show so we are excited to begin working with Grass Roots over the coming weeks.”

As well as this new business win, Soaring Worldwide has also renewed its partnership with Europe’s largest combined arts & conference centre, the Barbican for a ninth

consecutive year. The continued partnership means that the Barbican is Soaring Worldwide’s longest standing client.

Soaring Worldwide is a Cirencester-based strategic communications and PR agency which specialises in the security and events industry with key clients including the

Barbican, The Meetings Show, Church House Conference Centre and Magenta Security.

0

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Incentive Travel & Corporate Meetings, Bay Tree, 19-20 Beanacre, Melksham, Wiltshire SN12 7PT, England

Tel: +44-(0)1225 705 555 email:[email protected]. Website news should be sent directly to [email protected]

News

Soaring Worldwide team up with Grass Roots Meetings & Events

Soaring Worldwide team up with Grass Roots Meetings & Events http://www.incentivetravel.co.uk/news/agency-news/26708-soaring-wo...

1 of 1 21/05/2015 09:46

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Soaring Worldwide team up with Grass Roots Meetings & Events

Published on : Tuesday, May 19, 2015

Soaring Worldwide has won a new business contract with global

event agency Grass Roots Meetings & Events.

Grass Roots is the world’s leading provider of employee and

customer engagement solutions and Soaring Worldwide will

predominantly be working alongside the meetings and events

arm of the business.

“Soaring Worldwide’s knowledge of the industry make this an

ideal partnership for us going forward,” comments Des Mclaughlin, Divisional Director of Grass Roots. “They

have a good reputation and they have a good track record with many major players within the industry but their

focus on how to deliver results for Grass Roots really shone in our initial discussions. We are looking forward to

working alongside the Soaring Worldwide team over the forthcoming year.”

The strategic communications and PR agency, based in Cirencester, work with several major clients within the

meetings and events industry such as The Meetings Show and Meet Gateway South Wales.

“It’s an exciting time as we begin work with Grass Roots and another sign of continued growth for us as a

business,” comments creative director and founder of Soaring Worldwide, Adam Baggs. “We have built a very

strong reputation within the meetings and events industry for our work with clients such as the Barbican and

The Meetings Show so we are excited to begin working with Grass Roots over the coming weeks.”

As well as this new business win, Soaring Worldwide has also renewed its partnership with Europe’s largest

combined arts & conference centre, the Barbican for a ninth consecutive year. The continued partnership means

that the Barbican is Soaring Worldwide’s longest standing client.

Soaring Worldwide is a Cirencester-based strategic communications and PR agency which specialises in the

security and events industry with key clients including the Barbican, The Meetings Show, Church House

Conference Centre and Magenta Security.

Source:- Soaring Worldwide

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e c

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h

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d t

o l

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of

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d f

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am

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nts

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ut,

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mp

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tyle

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In

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o b

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ea

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il,

life

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ve

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xp

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ac

t, b

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bil

lio

n.

It i

s

ou

r jo

b t

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ure

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e

UK

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itio

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uo

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OP

INIO

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OL

UM

N

CH

RIS

SK

EIT

H

Ch

ief

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tive, A

sso

cia

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nts

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ess

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lace

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omer

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ff t

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gs a

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cro

ss a

bu

sin

ess

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pre

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orp

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nt

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ce

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ec

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ess

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e,

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t a

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e.

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tes,

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ts

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e a

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l A

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ers

e

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ls a

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nd

s in

dig

ita

l m

ark

eti

ng

, a

lso

ne

ed

s to

pro

ve

its

va

lue

to

th

e b

usi

ne

ss i

n

dri

vin

g a

ta

ng

ible

re

turn

on

in

ve

stm

en

t.

By

in

tro

du

cin

g

a

tec

hn

olo

gy

-le

d

stra

te-

gic

m

ee

tin

gs

ma

na

ge

me

nt

pro

gra

mm

e,

Ad

ob

e h

as

be

en

ab

le t

o c

ust

om

ise

co

n-

ten

t, b

rea

k d

ow

n l

og

isti

ca

l b

arr

iers

, a

nd

use

de

tail

ed

re

po

rtin

g m

etr

ics

to l

ink

ba

ck

to r

ev

en

ue

go

als

an

d s

ale

s o

pp

ort

un

itie

s.

“By

tra

ck

ing

att

en

de

e p

art

icip

ati

on

, w

e

ca

n l

ea

rn w

ha

t p

rod

uc

ts t

he

y’r

e i

nte

rest

-

ed

in

a

nd

p

rov

ide

th

at

info

rma

tio

n

di-

rec

tly

to

th

e s

ale

s te

am

,” s

ay

s M

ike

Sti

les,

Ad

ob

e’s

se

nio

r c

orp

ora

te e

ve

nts

ma

na

ge

r.

So

it’

s n

o w

on

de

r th

at

str

ate

gic

me

et -

ing

s

ma

na

ge

me

nt

ha

s

be

co

me

a

n

in-

cre

as

ing

ly

ho

t to

pic

a

mo

ng

c

orp

ora

te

ev

en

t o

rga

nis

ers

, a

nd

no

t ju

st

for

ex

ter -

na

l m

ee

tin

gs

a

nd

c

on

fere

nc

es

, b

ut

for

inte

rna

l g

ath

eri

ng

s t

oo

.

“It’

s th

e c

on

soli

da

tio

n a

nd

au

tom

ati

on

of

the

my

ria

d o

f sy

ste

ms

an

d p

roc

ess

es

tha

t a

re

req

uir

ed

to

e

xe

cu

te

co

rpo

rate

me

eti

ng

s a

nd

ev

en

ts,

an

d t

he

ass

oc

iate

d

tra

ve

l re

qu

ire

me

nts

su

cc

ess

full

y,”

sa

ys

An

tho

ny

Mil

ler,

ch

ief

ma

rke

tin

g o

ffic

er

at

La

ny

on

, A

do

be

’s s

tra

teg

ic m

ee

tin

gs

ma

n-

ag

em

en

t p

rov

ide

r.

“T

he

c

urr

en

t a

pp

roa

ch

te

nd

s to

b

e

ma

nu

al,

in

effi

cie

nt

an

d

ex

tra

ord

ina

rily

ex

pe

nsi

ve

. T

he

ri

gh

t st

rate

gy

p

art

ne

red

wit

h t

he

la

test

te

ch

no

log

y c

an

au

tom

ate

tho

se

pro

ce

sse

s,

imp

rov

e

the

v

alu

e

of

in-p

ers

on

me

eti

ng

s a

nd

pro

vid

e g

rea

t o

ut -

co

me

s. T

he

co

mp

an

ies

we

ha

ve

wo

rke

d

wit

h h

av

e s

av

ed

up

to

25

pe

r c

en

t o

n t

he

ir

me

eti

ng

s sp

en

d

an

d

cu

t ti

me

sp

en

t o

n

ma

nu

al

task

s b

y u

p t

o 9

0 p

er

ce

nt.

Me

an

wh

ile

, re

ce

nt

ind

ep

en

de

nt

re-

sea

rch

in

to

La

ny

on

’s

cu

sto

me

rs

by

Ho

bso

n

&

Co

mp

an

y

pu

ts

the

a

ve

rag

e

retu

rn

on

a

th

ree

-ye

ar

inv

est

me

nt

into

a

stra

teg

ic

me

eti

ng

s m

an

ag

em

en

t p

ro-

gra

mm

e t

o b

e 2

51

pe

r c

en

t. A

nd

th

at’

s g

ot

to b

e e

no

ug

h t

o g

et

ev

en

th

e m

ost

sc

ep

ti-

ca

l b

usi

ne

sse

s in

tere

ste

d.

de

ve

lop

me

nt.

Be

ing

cle

ar

on

se

rvic

es,

in

an

d o

ut

of

sc

op

e,

is a

lso

im

po

rta

nt.

“Ad

din

g c

on

sis

ten

cy

ac

ros

s a

rea

s su

ch

as

pa

ym

en

t, p

roc

es

s, s

erv

ice

le

ve

ls a

nd

risk

m

an

ag

em

en

t w

ill

ma

ke

th

e

pro

-

gra

mm

e a

nd

re

turn

on

in

ve

stm

en

t e

asi

er

to m

ea

sure

. K

ee

p i

t si

mp

le i

n o

rde

r to

en

-

co

ura

ge

us

e a

nd

ad

op

tio

n.”

An

oth

er

fea

r fa

cto

r is

th

e l

ev

el

of

in-

ve

stm

en

t re

qu

ire

d t

o l

au

nc

h a

str

ate

gic

me

eti

ng

s m

an

ag

em

en

t p

rog

ram

me

. T

his

ca

n v

ary

de

pe

nd

ing

on

nu

mb

er,

siz

e,

lo-

ca

tio

n a

nd

co

mp

lex

ity

of

ev

en

ts h

eld

, b

ut

as

La

ny

on

’s r

es

ea

rch

sh

ow

s, r

etu

rn o

n i

n-

ve

stm

en

t sh

ou

ld m

ore

th

an

co

mp

en

sa

te

for

on

go

ing

co

st.

“T

he

le

ve

l o

f in

ve

stm

en

t c

an

be

ma

r -

gin

al

by

sta

rtin

g o

ff w

ith

a s

ma

ll m

ee

t-

ing

s te

ch

no

log

y

so

luti

on

th

at

ca

n

be

sc

ale

d i

nto

a l

arg

er

mo

re c

om

pre

he

nsi

ve

str

ate

gic

m

ee

tin

gs

ma

na

ge

me

nt

pro

-

gra

mm

e,”

M

r M

ille

r a

dv

ise

s.

“T

he

k

ey

he

re i

s s

ca

lab

ilit

y.

Yo

ur

tec

hn

olo

gy

pa

rt-

ne

r sh

ou

ld b

e r

ea

dy

to

sc

ale

up

wh

en

yo

u

are

, w

hic

h i

nc

lud

es

the

op

tio

n a

nd

ab

ili -

ty t

o g

lob

ali

se

.”

Of

co

urs

e,

cru

cia

l to

ju

sti

fyin

g i

nv

es

t -

me

nt

is m

ea

suri

ng

its

re

turn

, w

hic

h h

is-

tori

ca

lly

ha

s p

rov

ed

a c

ha

lle

ng

e f

or

ev

en

t

org

an

ise

rs.

Ho

we

ve

r, s

tra

teg

ic m

ee

tin

gs

ma

na

ge

me

nt

tec

hn

olo

gy

is

go

od

at

jus

ti-

fyin

g i

ts e

xis

ten

ce

.

“It’

s a

ll

ab

ou

t se

ttin

g

cle

ar

ob

jec

tiv

es

at

the

ou

tse

t,”

say

s M

r M

ille

r. “

Re

turn

on

inv

est

me

nt

ca

n b

e m

ea

sure

d b

y u

sin

g k

ey

da

ta e

lem

en

ts e

xtr

ap

ola

ted

fro

m t

he

bu

si-

ne

ss i

nte

llig

en

ce

ga

the

red

by

th

e t

ec

hn

ol-

og

ies

use

d t

o o

pe

rate

th

e s

tra

teg

ic m

ee

t-

ing

s m

an

ag

em

en

t p

rog

ram

me

. T

he

ke

y i

s

to u

se t

he

rig

ht

da

ta e

lem

en

ts w

hic

h m

ap

to t

he

str

ate

gic

mil

est

on

es

an

d k

ey

pe

r -

form

an

ce

in

dic

ato

rs t

ha

t a

re i

de

nti

fie

d i

n

ad

va

nc

e o

f th

e p

rog

ram

me

la

un

ch

.”

Be

tte

r,

mo

re

effi

cie

nt

me

eti

ng

s in

-

cre

as

e e

ng

ag

em

en

t w

ith

cu

sto

me

rs a

nd

em

plo

ye

es,

d

riv

ing

s

ale

s a

nd

b

oo

sti

ng

pe

rfo

rma

nc

e.

Me

an

wh

ile

, th

e

co

st

sa

v-

ing

s th

rou

gh

sm

art

er

ev

en

t o

rga

nis

ati

on

an

d t

rav

el

pla

nn

ing

ca

n g

row

re

ve

nu

es

an

d p

rofi

tab

ilit

y.

Wh

at’

s m

ore

, in

cre

as

ed

effi

cie

nc

ies

imp

rov

e

em

plo

ye

e

tim

e

ma

na

ge

me

nt,

d

riv

ing

u

p

pro

du

cti

vit

y.

Th

is m

ea

ns

ge

ttin

g a

firm

, s

tra

teg

ic g

rip

on

m

ee

tin

gs

an

d

ev

en

ts

ma

na

ge

me

nt

ma

ke

s g

oo

d b

usi

ne

ss

se

ns

e.

Or

as

Mr

Mil

ler

pu

ts i

t: “

Wh

at

wa

s o

nc

e

a n

ice

-to

-ha

ve

, h

as

no

w b

ec

om

e a

mu

st-

ha

ve

fo

r e

ve

ry o

rga

nis

ati

on

.”

Fro

m a

co

st-s

av

ing

an

d e

ffic

ien

cy

pe

r -

spe

cti

ve

, st

rate

gic

me

eti

ng

s m

an

ag

em

en

t

is v

ery

mu

ch

ab

ou

t e

xa

min

ing

an

d a

na

-

lysi

ng

h

isto

ric

al

da

ta,

ac

co

rdin

g

to

De

s

Mc

La

ug

hli

n,

div

isio

na

l d

ire

cto

r a

t G

rass

Ro

ots

Me

eti

ng

s a

nd

Ev

en

ts.

“It’

s a

bo

ut

ex

am

inin

g

ho

w

mu

ch

y

ou

spe

nd

, w

he

re a

nd

wh

y,”

he

sa

ys.

“C

an

yo

u

lev

era

ge

so

me

of

tho

se c

ost

s m

ore

eff

ec

-

tiv

ely

, su

ch

as

by

mo

vin

g c

ert

ain

ev

en

ts?

In f

ac

t, y

ou

mig

ht

dis

co

ve

r a

n e

ve

nt

ne

ed

s

mo

vin

g n

ot

be

ca

use

of

co

st,

bu

t d

ue

to

de

leg

ate

tra

ve

l ti

me

an

d s

o o

n.

On

ce

th

e

info

rma

tio

n s

tart

s to

flo

w, t

he

po

ssib

ilit

ies

are

en

dle

ss,

an

d t

he

re

lati

on

ship

be

twe

en

cli

en

t a

nd

st

rate

gic

m

ee

tin

gs

ma

na

ge

-

me

nt

pa

rtn

er

ca

n g

row

ex

po

ne

nti

all

y.”

Th

is

pro

ce

ss

d

ire

ctl

y

aff

ec

ts

the

de

leg

ate

e

xp

eri

en

ce

b

y

str

ea

mli

nin

g

ev

en

t o

rga

nis

ati

on

. M

ea

nw

hil

e,

in-

tro

du

cin

g

sta

te-o

f-th

e-a

rt

so

ftw

are

to

imp

rov

e t

he

ev

en

t it

se

lf,

fro

m r

eg

istr

a-

tio

n s

olu

tio

ns

to

att

en

de

e e

ng

ag

em

en

t

so

ftw

are

, s

uc

h

as

in

tera

cti

on

to

ols

an

d

mo

bil

e

ap

ps

, a

dd

s

furt

he

r v

alu

e

be

yo

nd

co

st

sa

vin

gs

.

IAN W

HITELING

ST

RA

TE

GIC

ME

ET

ING

S M

AN

AG

EM

EN

T

fac

tor

for

a

stra

teg

ic

me

eti

ng

s m

an

ag

e-

me

nt

pro

gra

mm

e t

o s

uc

ce

ed

. If

yo

u d

on

’t

ha

ve

th

e r

igh

t le

ve

l o

f b

uy

-in

fro

m t

he

to

p,

co

up

led

wit

h t

he

rig

ht

sta

ke

ho

lde

r su

p-

po

rt,

yo

ur

pro

gra

mm

e w

ill

stru

gg

le t

o g

et

off

th

e g

rou

nd

.”

Glo

ba

l o

rga

nis

ati

on

s te

nd

to

ha

ve

dis

pa

-

rate

te

am

s o

rga

nis

ing

v

ari

ou

s m

ee

tin

gs.

Str

ate

gic

me

eti

ng

s m

an

ag

em

en

t b

rin

gs

all

this

un

de

r o

ne

ro

of

an

d p

eo

ple

ca

n fi

nd

it

ha

rd t

o le

t g

o u

nle

ss a

ma

nd

ate

is is

sue

d d

e-

ma

nd

ing

co

mp

lia

nc

e. C

on

seq

ue

ntl

y, w

he

n

co

nsi

de

rin

g i

mp

lem

en

tin

g a

pro

gra

mm

e,

Am

an

da

H

an

lin

, d

ire

cto

r o

f g

lob

al

sale

s

for

HR

G M

ee

tin

gs,

Gro

up

s a

nd

Ev

en

ts, r

ec

-

om

me

nd

s sp

en

din

g a

la

rge

pe

rce

nta

ge

of

tim

e a

nd

th

ou

gh

t o

n m

ess

ag

ing

re

ga

rdin

g

ch

an

ge

– w

ha

t is

go

ing

to

ha

pp

en

, h

ow

is

it

be

ne

fiti

ng

th

e o

rga

nis

ati

on

an

d w

ha

t p

art

em

plo

ye

es

ne

ed

to

pla

y.

“B

e

min

dfu

l o

f c

ult

ure

a

nd

m

ark

et

se

nsi

tiv

itie

s –

so

me

co

un

trie

s w

ill

ne

ed

a s

lig

htl

y d

iffe

ren

t a

pp

roa

ch

,” s

he

sa

ys.

“Ap

po

inti

ng

th

e

rig

ht

sup

pli

er,

a

lig

ne

d

wit

h

the

ri

gh

t te

ch

no

log

y,

wil

l e

nsu

re

the

pro

gra

mm

e r

ec

eiv

es

mo

me

ntu

m a

nd

Adobe S

ummit 2015

Alt

ho

ug

h

stra

teg

ic

me

eti

ng

s m

an

ag

e-

me

nt

ca

n,

in

the

ory

, b

e

ap

pli

ed

to

a

ny

org

an

isa

tio

n a

nd

an

y s

ize

of

co

nfe

ren

ce

pro

gra

mm

e,

Mr

Mc

La

ug

hli

n

say

s it

’s

mo

st e

ffe

cti

ve

wit

h b

usi

ne

sse

s sp

en

din

g

on

ev

en

ts i

n e

xc

ess

of

£2

mil

lio

n a

ye

ar.

Ho

we

ve

r, t

he

re a

re t

wo

ma

jor

ba

rrie

rs t

o

ad

op

tio

n

aw

are

ne

ss

of

spe

nd

ing

a

nd

co

rpo

rate

cu

ltu

re.

“Mo

st

co

mp

an

ies

do

n

ot

full

y

rea

lise

the

le

ve

l o

f in

ve

stm

en

t th

ey

are

ma

kin

g

in m

ee

tin

gs,

ev

en

ts a

nd

tra

ve

l,”

say

s L

an

-

yo

n’s

Mr

Mil

ler,

wh

ile

Mr

Mc

La

ug

hli

n i

n-

sist

s: “

Bu

y-i

n i

s th

e s

ing

le m

ost

im

po

rta

nt

Buy-i

n b

y s

enio

r

manag

em

ent

and

sta

keho

lders

is t

he

sin

gle

mo

st

imp

ort

ant

facto

r fo

r a s

trate

gic

meeti

ng

s m

anag

em

ent

pro

gra

mm

e t

o s

ucceed

The e

vents

ind

ustr

y

has m

uch t

o o

ffer

the

UK

, b

oth

in t

erm

s o

f

inw

ard

investm

ent

and

overs

eas e

xp

ansio

n

Sh

are t

his

artic

le o

n s

ocia

l

med

ia v

ia raconteur.net

Reaso

ns f

or

imp

lem

en

tin

g

strateg

ic m

eetin

gs

man

ag

em

en

t

Source: MPI Meetings 2014

81.7

%

Co

st-savin

gs

59

.8%

Go

od

co

mm

unic

atio

n o

f

practic

es a

cro

ss

the o

rg

anis

atio

n

56

.2%

V

isib

ilit

y/

transp

arency

54

.9%

In

creased

pro

ductiv

ity

55

.6%

Imp

roved

valu

e

of

meetin

gs

manag

em

ent

An

ev

en

be

tte

r e

ve

nt,

wh

ate

ve

r th

e e

ve

nt.

Yo

u a

nd

Cv

en

t.

To

tal c

on

tro

l.

As

an

eve

nt

ma

na

ge

r, I fo

un

d k

ee

pin

g a

ll m

y

pla

tes

spin

nin

g a

co

nst

an

t ch

alle

ng

e.

Un

til I

dis

co

ve

red

Cve

nt.

Cve

nt

is a

fa

nta

stic

on

line

ma

na

ge

me

nt

pla

tfo

rm w

hic

h h

an

dle

s e

ve

ry s

tag

e

of

my e

ve

nts

, w

ha

teve

r th

e e

ve

nt

– f

rom

a s

imp

le s

em

ina

r to

a h

ug

e c

on

fere

nce

.

It’s

so

ea

sy t

o u

se a

nd

ma

ke

s m

e

fee

l in

to

tal c

on

tro

l.

Dis

co

ve

r h

ow

Cve

nt

ca

n d

o t

he

sam

e f

or

yo

u a

t

cvent.com/youandcvent

cve

nt.

com

/yo

ua

nd

cve

nt

04

| B

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ESS EVENTS

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/ 0

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raconteur.net

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ESS EVENTS |

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