GraphDay Stockholm 2015 - Graphs in Telecommunications
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Transcript of GraphDay Stockholm 2015 - Graphs in Telecommunications
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Neo4j Adoption by Selected VerticalsFinancialServices Communications Health &
Life SciencesHR &
RecruitingMedia &
PublishingSocialWeb
Industry & Logistics
Entertainment Consumer Retail Information ServicesBusiness Services
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Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
![Page 5: GraphDay Stockholm 2015 - Graphs in Telecommunications](https://reader030.fdocuments.net/reader030/viewer/2022032616/55a6b6521a28ab0b2c8b4832/html5/thumbnails/5.jpg)
Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
![Page 6: GraphDay Stockholm 2015 - Graphs in Telecommunications](https://reader030.fdocuments.net/reader030/viewer/2022032616/55a6b6521a28ab0b2c8b4832/html5/thumbnails/6.jpg)
Business User Services
Millions of plans, customers, admins, groups • Highly interconnected data set with massive joins Degrading relaEonal performance • Login took up to 20 minutes to compute access rights Nightly batch workaround • Solved performance problem, but meant data was not current
Replace slow Sybase system • Batch workaround projected to reach into the morning in 2014 — longer than the nightly batch window
Oslo-‐based telco Top 25 worldwide
Misson-‐critical system
Availability and responsiveness impact customer satisfaction
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With complex dependencies between accounts, products and companies,
Neo4j’s high performance engine provides flexibility of data representa\ons
along with features that go beyond tradi\onal rela\onal databases.
Business User Services
– Sebastian Verheughe, Architect
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Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
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NaEonwide network infrastructure • €1.5 billion invested in infrastructure every year • Owns 50% of all fiber in France Maintenance took a full week to plan • “What-‐if” analysis is best done on the full network Network & topology informaEon is fragmented • Spread across 30+ different systems Faster change process • Missed threats and opportuni\es put business at stake
Part of Vivendi group Top 20 telco worldwide
Gained new “what if” capabilities
Network Planning – The Challenge
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Created a single source of truth • Country-‐level analysis capabili\es Predict impact of any failure • Take mi\ga\ng steps to solidify network Flexible graph model stretches for new data • No more RDBMS schema dancing (two steps forward, one step back)
Full freedom to evolve system over Eme • Added impact analysis, conges\on avoidance, and more
Network Planning – Solution & Benefits
Neo4j is an obvious solution to explore for a graph network problem. It manages risk on the client side, and it also makes processes more efficient.
– Project Manager, SFR
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Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
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Global mobile services operator • Fastest growing mobile operator the past 5 years Online/App service “MiR 3” needed to evolve • Challenge with denormalized RDBMS architecture The business values flexibility • Technology should be an enabler, not an obstacle Good self service helps customers help themselves • Fewer calls means call center savings
Part of Hutchison Whampoa
Nordic branch covers Sweden & Denmark
Online Consumer Services The Challenge
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Flexible user data plaVorm • Take on new and complex services with ease Narrow writes, broad reads (asymmetric) • Graph model allows for simple writes without worrying about reads
Real-‐Eme deep queries on the latest data • No more pre-‐computed denormalized views Confidence to scale as necessary • Peace of mind with regard to customer growth
… very impressed with the time-‐to-‐market advantages that we are experiencing from developing with a graph model …
Online Consumer Services Solution & Benefits
– Manager Online Services, 3
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Big Data & Analytics
IPTV
VoIP
MediaServices
Business
Consumer
Support
Online/User Services (BSS)
FaultManagement
Service Quality
Cloud/Hosting
Infrastructure
Network Planning & Fulfillment
Network & IT (OSS)
StoresPlans
Billing
CRM & Business Support(BSS)
Acme Comms
![Page 17: GraphDay Stockholm 2015 - Graphs in Telecommunications](https://reader030.fdocuments.net/reader030/viewer/2022032616/55a6b6521a28ab0b2c8b4832/html5/thumbnails/17.jpg)
Neo4j Adoption by Selected VerticalsFinancialServices Communications Health &
Life SciencesHR &
RecruitingMedia &
PublishingSocialWeb
Industry & Logistics
Entertainment Consumer Retail Information ServicesBusiness Services
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Graphs in Telecommunications GraphDay Stockholm 2015
Tweet: #neo4j #graphday @dmontag
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5M Packages Per Day. 3K Per Second.
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Solution
Model the Logistics Network as a Graph
Real-‐time Logistics RoutingLogistics