Grameen Shakti A Case Study by The Grameen Creative Lab

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1 Grameen Shakti A Case Study by The Grameen Creative Lab For the Master of Social Entrepreneurship 2011/2012 at Hult International Business School Executive Summary Grameen Shakti started in 1996 as a non-profit organization in Bangladesh selling solar home systems. The company wanted to make renewable energy technologies (RETs) an everyday part of the rural life and realized that in order to achieve this, it needed more scale. Aiming at social, environmental, and economical sustainability Grameen Shakti was converted into a social business. From that point it took Grameen Shakti only four years to achieve financial sustainability. Today they are successfully supplying Bangladesh‟s rural population with solar home systems, biogas plants and improved cooking stoves. Selling rather expensive products to mainly poor customers, Grameen Shakti had to rely on an innovative distribution and after sales care system as well as microfinance to create demand for their products. As a result, it was able to contribute towards improving the living conditions as well as the environmental impact of thousands of villages and to create jobs that help to empower the rural population, especially women. The main future challenge is the expansion and scaling of its product lines and the income generating activities associated with them.

Transcript of Grameen Shakti A Case Study by The Grameen Creative Lab

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Grameen Shakti

A Case Study by The Grameen Creative Lab

For the Master of Social Entrepreneurship 2011/2012 at Hult International Business School

Executive Summary

Grameen Shakti started in 1996 as a non-profit organization in Bangladesh selling solar home systems.

The company wanted to make renewable energy technologies (RETs) an everyday part of the rural life

and realized that in order to achieve this, it needed more scale. Aiming at social, environmental, and

economical sustainability Grameen Shakti was converted into a social business. From that point it took

Grameen Shakti only four years to achieve financial sustainability. Today they are successfully

supplying Bangladesh‟s rural population with solar home systems, biogas plants and improved cooking

stoves. Selling rather expensive products to mainly poor customers, Grameen Shakti had to rely on an

innovative distribution and after sales care system as well as microfinance to create demand for their

products. As a result, it was able to contribute towards improving the living conditions as well as the

environmental impact of thousands of villages and to create jobs that help to empower the rural

population, especially women.

The main future challenge is the expansion and scaling of its product lines and the income generating

activities associated with them.

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Table of Contents

1. What is social business………………………………………….………………………..3

2. Energy access and consumption in Bangladesh…………………………………….…4

3. Grameen Shakti – An introduction……………………………………….………………5

4. Product line…………………………………………………………………………………7

a. Solar Home Systems (SHS)…………………………………………………….7

b. Biogas……………………………………………………………………..………8

c. Organic fertilizer program ....................………………………………………..9

d. Improved cooking stoves (ICS)………………………………………………..10

e. Grameen Technology Centers…………………………………………………11

5. Expansion process………………………………………………………………………..12

6. Key Innovations……………………………...…………………………………….……...12

7. Main challenges the business model faced…………………………………….….......15

8. Key success factors……………………………………………………….……..……….17

9. Future outlook and business opportunities……………………….…………….……...18

Appendix:

I. Bibliography.……………………………………………………………………..…..22

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1. What is social business?

Social business, as defined by Nobel Peace Prize Laureate Prof. Yunus, is a type of business that does

not strive to maximize profits but rather to serve humanity‟s most pressing needs. It essentially

combines business know-how with the desire to improve quality of life. A social business pays back only

its original investment and reinvests its profits in innovations or further growth that advance its social

goals.

The first motive of a social business is not profit, and it does not pay its investors dividends. Instead, it

aims at solving social problems with products and services at affordable prices, or giving the poor and

marginalized people ownership in a business and allows them to share in its profits. Its workforce is

professional and paid according to market wages.

In every sense, the social business is designed to be sustainable: in its direct environmental impact, its

impact down the value chain, and critically, in its financial independence. This is a key difference

between social business and charity. Once its initial investment is repaid, the social business aims to be

financially self-sustaining, giving it the independence and security to focus its efforts on the long-term

improvement of the lives of the poorest.

Social business follows 7 principles, which serve as its defining elements:

1. Business objective will be to overcome poverty, or one or more problems (such as education,

health, technology access and environment) which threaten people and society; not profit

maximization.

2. Financial and economic sustainability.

3. Investors get back their investment amount only. No dividend is given beyond investment

money.

4. When investment amount is paid back, company profit stays with the company for expansion

and improvement.

5. Environmentally conscious.

6. Workforce gets market wage with better working conditions.

7. …do it with joy.

Essentially a social business is a type of social enterprise. However, the principle of non-dividend

payout (principle 3) clearly distinguishes social business from other types of social enterprises. A social

enterprise, according to Social Enterprise London (SEL), can include “cooperatives, credit unions,

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housing associations, community development trusts, social firms, community businesses” and can

“also take charitable status”1. A social business according to Prof. Yunus should be a financially self-

sustaining tax-paying legal entity, and should not rely on external aid for running its operations.

2. Energy access and consumption in Bangladesh

Bangladesh has a per capita electricity generation of 145kWh, which is one of the lowest in the world.

Only about 40% of the people have access to grid electricity, most of them live in urban areas.

The rural population suffers most from the lack of access to affordable, clean and efficient energy. More

than 80% of the total population of 162 million lives in rural areas and is forced to rely on kerosene, for

lighting and cooking. These sources of energy are neither cost-effective, nor environmentally-friendly2.

Graph 1. Electricity generation by fuel in Bangladesh (1972 – 2008)3

1 Social Enterprise London, “social enterprise: definition”, Social Enterprise London Web Site. http://www.sel.org.uk/definition-of-se/, accessed July 7, 2011 2 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People, 2010 3 International Energy Agency, “Electricity generation by fuel, Bangladesh, IEA Web site.http://www.iea.org/stats/pdf_graphs/BDELEC.pdf, accessed August

9, 2011

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3. Grameen Shakti - An Introduction

Energy is an area of concern in Bangladesh, which Grameen wanted to address in order to improve the

lives of the people in the country. The aim was to find an energy source that would solve the problems

of poor people in rural areas without causing additional harm. After experimenting with wind and other

kinds of technology, it was decided that solar power was the best option for Bangladesh4. In 1996

Grameen Shakti (which means “village energy” in Bengali) was established as part of the family of

Grameen companies as “a renewable energy company with the aim to serve the difficult-to-access rural

areas with solar, wind and bio-gas based electricity”5 in Bangladesh. Grameen Shakti expanded its field

of operations to include not only solar energy but also biogas technology. It also launched a program to

give villagers access to improved, i.e. healthier and less wasteful, cooking stoves.

The mission of Grameen Shakti (GS) is to “empower the rural people with access to green energy and

income” and its vision is “a future where rural households of Bangladesh have access to environment

friendly and pollution free energy at affordable cost”6.

GS not only focuses on providing technical equipment and capacity-building for the promotion of

renewable energy but also developed a financing scheme, based on the micro-financing experience of

Grameen Bank that ensures that renewable energy applications are affordable even to poor people

from the rural areas of Bangladesh7.

The board of directors and top management of GS are mostly founding members of the Grameen Bank

and have experience in the field of micro-credit financing. Since its foundation in 1996 Grameen Shakti

has established 1,097 branches, has installed 650,298 solar home systems, 18,490 bio gas plants, and

324,864 improved cooking stoves. GS currently employs 10,600 people and covers 40,000 Bangladeshi

villages through its activities8.

Grameen Shakti was originally set-up as a not-for-profit organization. It is currently a social business,

which became financial sustainable within 4 years of operations9. Its financial model allowed it to

recover its investment and cover its operating costs, reinvesting its profit into the business.

4 Muhammad Yunus, Creating a World Without Poverty: Social Business and the Future of Capitalism. (New York: PublicAffairs, 2007), p. 94. 5 Dipal C Barua, , Grameen Shakti – A Model for an Integrated Approach to Rural Energy Service. http://www.energyanddevelopment.com/issue0101.htm,

accessed July 21, 2011. 6 Dipal C. Barua, Experience of Grameen Shakti, Market-based Integrated Approach to Promote Renewable Energy Technologies in Rural Bangladesh,

internal document. 7 The Livelihood Award Web site, „Grameen Shakti (Bangladesh)“. http://www.rightlivelihood.org/grameen_shakti.html, accessed July 22, 2011. 8 Grameen Shakti, „Programs at a Glance“, Grameen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=category&layout=blog&id=54&Itemid=78, accessed July 22, 2011. 9 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People. 2010.

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4. Product line

Grameen Shakti currently has four main product offerings:

Solar Home Systems (SHS)

Biogas

Organic fertilizer

Improved cooking stove (ICS) program

Additionally to these areas of activity GS also organizes technical trainings at its Grameen Training

Centers, and provides maintenance and after-sales services to its customers.

Solar Home Systems (SHS)

The solar home system (SHS) program is currently the most successful programs. Grameen Shakti

sells, installs, and maintains solar panels for use in households.

The program targets areas in Bangladesh that have no access to conventional electricity or are unlikely

to get connected to the grid within 5 to 10 years10. SHS are “stand-alone systems consisting of a PV

module, battery, charge controller, fluorescent lights, and wiring as well as outlet fixtures for

installation.11” This technology can be used for a variety of activities such as providing light in homes &

shops, charging phones, and running televisions and radios.

SHSs involve no fuel costs, and very little repair and maintenance costs. They provide light and

electricity, which allows people in rural areas to live and work under better conditions, diminishes the

health problems caused by kerosene use, and in the medium run also saves the user money. Solar

technology is eco-friendly and makes use of the high levels of sunlight that Bangladesh receives.

10 Grameen Shakti , “Solar Home System”, Grameen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=article&id=58&Itemid=62, accessed July 22, 2011. 11 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People. 2010.

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Picture: An installed SHS in Bangladesh

The price of a SHS in urban areas ranges from approximately US$ 1,000 to US$ 2,600. In rural areas

the price of a SHS ranges from about US$ 130 to US$ 975. The price depends on the components of

the SHS, e.g. lamp points, TV- outlet, computer-outlet, etc.

Grameen Shakti is also promoting the use of SHSs in low-income rural households. Due to the fact that

the price of SHSs is not affordable for some low-income families, GS has developed a strategy for

bringing the technology to them by providing credit and giving them the possibility to pay in instalments.

Biogas

Grameen Shakti‟s biogas program, launched in 2005, promotes domestic and commercially sized

biogas plants, which convert cow dung, poultry waste and other biomass waste into gas that can be

used for cooking and electricity generation. According to GS “through the natural process of anaerobic

digestion, a 3m3 biogas plant is capable of producing sufficient gas for in average 6 to 8 stove hours”12.

Additionally, “biogas plants can produce electricity for 8 hours per day up to 24 hours per day”13. This

electricity can be used by the owners for a variety of activities, e.g. using electrical devices such as

lights, fans, in some cases even computers.

The biogas plant program was implemented by initiating and maintaining close relationships with small

farmers and livestock owners, who were informed about the benefits and advantages of biogas

technology.

12 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable Energy to the Rural People. 2010 13 Ibid.

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Small biogas plant (Photo source: Grameen Shakti)

The plants are designed and built after individual consultation with the clients. Joint biogas plants are

also constructed in order to share cooking fuel and electricity between several families, as some families

cannot afford to construct their own plant. This way an even larger number of people are able to reduce

energy costs and have more disposable income to invest in other activities.

After constructing the plant Grameen Shakti offers free after-sales service, which consists of monthly

visits by GS engineers for two to three years following the construction. It also provides the option for

signing an annual maintenance agreement for a small fee during the post warranty period14.

Organic Fertilizer15

A by-product obtained from biogas plants is slurry, which has the ability to preserve organic materials

such as nitrogen, phosphorous, and potassium, a property that makes it a valuable fertilizer that

ensures higher agricultural production. Slurry based organic fertilizer is meant to reduce the use of

chemical fertilizer, which has severely damaged soil fertility in Bangladesh. The Grameen Shakti organic

fertilizer aims to improve the soil and thus enhance crop production. In order to prove to the local

farmers the benefits of using the organic fertilizer they set up 130 demonstration plots to grow rice,

potatoes and maize. GS also trains households in using the fertilizer as a supplement to the chemical

one. GS organic fertilizers produced from poultry litter are good for acidic soil and help to reduce acidity

and aluminium poisoning.

14 Grameen Shakti,,”Biogas”, Gramen Shakti Web site. http://www.gshakti.org/index.php?option=com_content&view=article&id=60&Itemid=64, accessed on

July 25, 2011. 15 Grameen Shakti, “Organic Fertilizer Program“, Grameen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=article&id=61&Itemid=65, accessed July 22, 2011.

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Grameen Shakti markets the organic fertilizer through local entrepreneurs while GS provides technical

assistance and maintains quality control16. GS developed a detailed manual instructing entrepreneurs

how to produce the GS Organic Fertilizer. Manufacturing and marketing of organic fertilizers can be a

viable business in the context of Bangladesh. An entrepreneur can earn Tk 16,000 (approx. $ 200) from

selling this slurry at a minimum rate of Tk 2 per kg.

GS has already signed agreements with two organizations to manufacture and promote organic

fertilizers in Bangladesh.

Improved cooking stoves (ICS) program

In 2006 Grameen Shakti launched a program to promote improved cooking stoves, developed by the

Bangladesh Council of Scientific and Industrial Research (BCSIR). These stoves provide many benefits

for the household, as well as for the women and children who tend to be the ones most often suffering

from the health hazards resulting from the use of traditional stoves in Bangladesh. Some benefits of ICS

are17:

1. Reduces indoor pollution (IAP)

2. Saves 50-60% of the traditional fuels used

3. Reduces CO2 emissions and greenhouse effects

4. Maintains proper nutritive values of the cooked food

5. Causes less blackening of utensils

6. Reduces cooking time as compared with traditional stoves

7. Reduces fire hazards

8. Helps conserve the forest resources of the country.

Grameen Shakti is responsible for disseminating ICSs and it does so by training engineers who install

the stoves in the households. Over the years GS continued to develop more efficient ways of

constructing the stoves making installation faster and more flexible.

16 Grameen Shakti, “Organic Fertilizer Program”, Grameen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=article&id=61&Itemid=65, accessed July 15, 2011. 17 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People, 2010.

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Picture: A newly build stove is being demonstrated

GS has also set up 10 manufacturing units in rural settings for constructing ICS accessories such as

metal grates and chimneys. These manufacturing units are run by entrepreneurs with the financial and

technical assistance from GS18. In order to make, sell and repair the stoves GS also trains local youth in

rural areas, in particular women19.

The ICSs are particularly popular among women of low and middle income households, as well as

businesses such as restaurants, hostels, tea stands, etc. ICS are considered to help reduce monthly

wood fuel consumption by 50-60% thus saving an average of BDT 250 to 500 (US$ 3.50 to US$ 7.00)20.

Grameen Technology Centers

Grameen Shakti has set up local Grameen Technology Centers (GTCs) in order to train people to

market and produce SHS and SHS accessories. The program is particularly focused on training women

thus allowing them to develop their skills as technicians. After undergoing the training they operate

independently or as GS certified technicians who market, install, repair and maintain SHSs for rural

customers21. They are also trained to produce SHS accessories locally. By June 2011 Grameen Shakti

had established 46 GTCs22.

18 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People. 2010. 19 Grameen Shakti, “Improved Cooking Stove (ICS) program”, Grameen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=article&id=59&Itemid=63, accessed July 25, 2011. 20 Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an Integrated Market-Based Approach to Bring Clean and Affordable

Energy to the Rural People. 2010. 21 Dipal C.Barua, Grameen Shakti: Pioneering and expanding green energy revolution to rural Bangladesh, Conference Paper, Greening the Business and

Making Environment a Business Opportunity, 5 -7 June 2007, Bangkok, Thailand. 22 Grameen Shakti, “Programs At a Glance”, Gramen Shakti Web site.

http://www.gshakti.org/index.php?option=com_content&view=category&layout=blog&id=54&Itemid=78, accessed July 25, 2011.

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5. Expansion process

GS uses short feasibility studies and field reports to plan and implement its projects. In many cases,

short-term pilot projects are undertaken to test or fine-tune an idea. Before opening a branch office

in a new location, GS carries out a short feasibility study to determine the market potential of

renewable energy technologies at the new site and whether a branch office would be financially

viable.

Field staff focus on the following when carrying out their analysis: (i) no possibility of grid coverage

in the near future (5 to 10 years); (ii) interested in and demand for SHSs; (iii) purchasing capacity of

prospective buyers/customers; and (iii) total demand to ensure a sustainable operation of the office,

i.e. what is the total number of estimated customers over the next three years. Through the

continuous gathering of data through its wide network of field staff and branch offices GS has

developed an in-depth understanding of the rural Bangladeshi markets. This extensive data helps

GS to develop new products and programs as well as fine tune its existing programs.

There are both general and special branches of GS through which GS can do research on

marketing policy. This network would allow GS to move quickly to disseminate and commercialize

any improvement in RET in the remote rural areas in the country.

6. Key Innovations23

A novel financing model

Being a young technology, renewable energy systems are comparatively expensive. The initial capital

investment is especially prohibitive for the poor Grameen Shakti aimes to aid. Thus, one of the initial

challenges was to find a way to reduce this high upfront cost. This was achieved by developing an

instalment based financing scheme, which reduced the monthly cost of a solar home system to that of

kerosene. This allowed GS to expand its market which led to economies of scale making it possible to

reduce unit costs even further. As a result the company became a profitable and sustainable social

business. The financing scheme promotes ownership (as opposed to a rental model), because this

leads to better care and longevity of the systems. At the beginning of 2011 over 140,000 customers had

become owners of their own energy source this way. As the prices of traditional energy sources

continue to rise, renewable energy will become increasingly attractive due to its low per-unit cost.

However, the high upfront cost of the technology is thus a major obstacle in generating the important

shift away from fossil fuels and further efforts to lower the cost are required.

23 Dipal C. Barua, An integrated approach to promoting green energy: Experience of Bangladesh, Asian Development Bank, 2010

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GS has made it possible for lower income households to purchase its products by developing number of

payment schemes, which allow for clients to pay in instalments. Clients who cannot pay the whole sum

up front can select one of the other payment schemes as shown in the following table:

Mode of Repayment

Down Payment

Installment Service Charge (Flat Rate)

Option-1 35 % 12 Months 5%

Option-2 25 % 24 Months 6%

Option-3 15 % 36 Months 8%

Option-4 100% / 4% Discount

Option-5 10 % 36 Months 5% (exclusively for micro-utility clients)

Option-6 25 % 12 Months Nil (exclusively for religious institutions)

Table 1. Grameen Shakti Payment Schemes (Source: Grameen Shakti Official Web site) Focus on empowerment, income generation & cost savings Grameen Shakti successfully tied the technology with income generation, cost savings, higher standard

of living, and especially social and economical empowerment. In rural Bangladesh, solar power became

synonymous with social status, better living conditions, and more income. A rural family could save up

to US$ 10 per month in energy cost while enjoying television and other modern amenities. Once the

instalments were paid off (usually within two to three years), there was minimum operating cost for the

remaining lifespan of almost 20 years. This made solar much more attractive than kerosene especially

when the other social and health benefits were also considered. The burden on women were reduced

as they no longer had to clean kerosene soot, work under dim light, and they were empowered by being

able to take part in home based income generating activities. Additionally, children could study under

solar light and get connected to the outside world through television. For rural businesses, solar power

meant productivity, more sales, income and jobs. A rural business could double its turnover by using

solar while minimizing energy cost. Solar power especially helped to improve connectivity, increase the

sales of electronic goods, and create new business opportunities such as mobile phones charging

shops, electronics repair, maintenance shops and community television centers.

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A strong grassroots network to provide after sales service right at the doorsteps of the rural

customers

Rural people are unlikely to invest in a technology which is not durable and which they do not fully

understand. To assure its customers that the systems would be well looked after, Grameen Shakti

introduced after sales services. It focused on creating a vast network of rural engineers who developed

one to one rapport with their customers. They visited each client‟s home monthly to offer free after sales

service for nearly 3 years. GS offered long term warranty (20 years for panels, five years for batteries

and three years for charge controllers) plus buyback options under which a client can return his /her

system, if the area becomes grid connected.

Important was the creation of a rural network of women technicians to assemble and repair solar

accessories to ensure low cost, quick and effective repair, maintenance services, and availability of

spare parts right at the door steps of the users. By January 2011 over a thousand women had been

trained as technicians. Customers were also trained on how to take care of their systems and provided

with user manuals. This meant well kept systems and therefore minimum repair and maintenance cost

for both the clients and Grameen Shakti.

Capitalizing on community forces

Important for the company‟s success was also the active involvement of the rural community. The rural

population was initially unaware of renewable energy technology and its benefits. Grameen Shakti had

to educate them about solar energy and biogas generation to win their confidence. The focus was

especially on creating both social and economic local stakeholders. GS gave local communities control

over solar installations in their areas. To this end, GS worked with teachers, community leaders, and

elected officials, who in turn explained the benefits of the solar home systems to the people they

represent.

GS offered special packages for rural schools and madrassas24 in order to ensure their good will. It

introduced scholarship for school children of solar users and designed special programs for rural school

children to plant awareness of renewable energy in the next generation. Recruiting local youth who

helped to install and maintain the systems and who understood the local market and customs refined

the distribution effort. The company set up village based technology centers to assemble all solar

accessories, creating jobs for local women in the process. This decentralized grass roots approach

24 A type of educational institution

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helped to keep operating costs low and gain acceptance by the local communities. Grameen Shakti was

unique in that it not only provided clean energy solutions, but also created powerful social and

economical incentives for their adoption. Creating jobs in the villages led to increased adoption as more

families were able to afford instalment.

Women as active agents of change

Grameen Shakti set up village based technology centers to train and empower young women to

become renewable energy technicians and entrepreneurs. This was one of the most successful

programs. From experience GS learnt that it is more viable to train women than men, as men often hold

jobs outside their homes whereas women rarely left their villages. Moreover, women technicians would

find it easier to enter the „end user‟s‟ homes when the only family members present are. These

Grameen Technology Centers (GTCs), managed by women engineers, train rural women in renewable

energy technology thus enabling hundreds of rural women to generate monthly incomes of US$ 100 on

average. These women, who belong to the most deprived class of their communities, have learnt skills

like assembly, installation, repair and maintenance of one of the most cutting edge technologies in the

world. They assemble and repair solar accessories such as charge controllers, mobile chargers, and

invertors. This has enhanced their social and economic value in their communities and contributed to

women empowerment. These women have become the backbone of the local production and repair

network, helping rural people access cost effective and efficient services right at their door steps.

7. Main challenges the business model faced25

• High upfront costs

• Lack of skilled manpower

• Lack of rural network

• Very limited consumer financing

• Very limited investments in this sector due to perceived risks and uncertainty

• Knowledge and awareness gap

• Lack of efficient cost–effective after-sales service

• Rising prices of batteries and other accessories

25 Dipal C. Barua, An integrated approach to promoting green energy: Experience of Bangladesh, Asian Development Bank, 2010.

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Reaching the rural people

The main barriers Grameen Shakti had to overcome were high upfront costs and lack of awareness. A

SHS capable of powering two to four small appliances costs about US$ 400. This is too expensive for a

rural household in Bangladesh who earns less than US$ 50 per month. Asking them to pay up-front for

a system is like asking them to pay an amount equal to 20 years of electricity in a single payment. A

rural household who has never heard of or seen a Solar Home System cannot be expected to invest his

hard earned money in such a technology.

Rural people were unwilling to spend their hard earned money on a new, unfamiliar technology without

the assurance that local support is available and there is potential to earn a higher income with the

technology26.

There are more than 21 organizations engaged in the rural renewable energy sector. With a few

exceptions most of them have a very small client base. There is a lack of business acumen in this field

because of the prevalence of NGOs. There has been very little incentive for innovation or new product

development because most of the organizations depend on guaranteed soft loans from Infrastructure

Development Company limited (IDCOL), a government agent.

The present practice of vast rural networks of branches and engineers translates into huge transaction

costs and slow penetration rate. A lack of communication especially during the rainy season constrains

movements and increases transport cost. Seasonal variation in the income of the rural population

makes collection of instalments difficult. This is not cost effective or feasible in the long run.

Training and retaining efficient human resource at the field level is difficult. The incentive is low

compared to the hard work. It is difficult for organizations to increase incentives in order to keep their

costs low. Additionally, there is lack of skilled engineers who can design cost effective and efficient solar

energy system especially for product applications.

High battery prices and the difficulty of sourcing quality materials or accessories cost effectively create

supply side bottlenecks.

Huge taxes/ Vats are charged on import of all raw materials except solar panels. This increases the cost

of local manufacturing of solar accessories which in turn increases the cost of Solar Home Systems. 26 Dipal C. Barua, Grameen Shakti: Pioneering and expanding green energy revolution to rural Bangladesh, Conference Paper, Greening the Business and

Making Environment a Business Opportunity, 5 -7 June 2007, Bangkok, Thailand.

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There has been very little incentive from the government to popularize renewable energies except for

long term soft loans through IDCOL. Most practitioners are overly dependent on IDCOL and there is no

diversification of funding. Mainstream financial institutions are yet to take a major interest in renewable

energy in Bangladesh.

8. Key success factors

Grameen Shakti states the following factors as key to its success as an organization27:

• No direct subsidies, GS does not want to create dependency.

• Innovative use of micro-credit to reduce costs and reach economy of scale

• Vast rural network with branch offices all over Bangladesh

• Trained & motivated staff who are also known as social engineers

• Local technician training

• Linking technology with income generation

• Local manufacturing of SHS accessories

In the analysis of Grameen Shakti‟s business model, the following points were identified to be relevant

for the achievement of the organization‟s goals:

• Appropriate designing of the program

• Commitment and dedication for the program

• Motivational program for awareness creation

• Community involvement and social acceptance

• Understanding of market demand

• Constant monitoring and evaluation

• Quality product

• Reliable backup service

• Minimum overhead cost

Part of GS‟s success was achieved through increase in scale and decentralization of their activities at

the local level, especially the fabrication, repair and maintenance of the systems.

27 Grameen Shakti, „Keys to success“, Grameen Shakti Web site. http://www.gshakti.org/index.php?option=com_content&view=article&id=62:grameen-

shakti-has-successfully-blended-technology-with-social-market-forces-to-develop-a-market-based-approach-to-reach-the-rural-people&catid=34:about-us&Itemid=79, accessed July 22, 2011.

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GS worked to create renewable energy technology entrepreneurs by linking trained women with

technicians with micro-credit who market, install, repair, and maintain the SHS. This has helped to

penetrate rural areas at minimum costs and aided women empowerment.

GS is diversifying its products and promoting LEDs, Compact Fluorescent Lamps (CFLs), and working

to offer smaller and therefore cheaper SHSs.

Tackling the lack of awareness and education that customers often demonstrated, GS has been

proactive in developing awareness about renewable energy technologies, spreading information on

health, economic, and environmental benefits of using renewable energy technologies. Demonstrations

are organized and leaflets distributed among villagers by GS Engineers in the field. Additionally, school

programmes were developed to teach rural school children about renewable energy technology and its

impact on the environment.28

9. Future outlook and business opportunities

Solar home systems29

Grameen Shakti hopes to have a total of 5 million SHSs installed by 2015.

Graph 2. Yearwise Installation of Solar Home Systems, Source: Grameen Shakti

GS has also begun a new pilot project for small SHSs for low-income rural people to provide pollution

free efficient lights and an opportunity to take part in income generating activities. In addition, one-lamp

systems could benefit the ultra poor in the remote areas of the country.

28 Interview with Fazlul Haque, Deputy General Manager of Grameen Shakti 29 Grameen Shakti Web site, www.gshakt.org, accessed on July 22, 2011.

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Biogas plants

Bangladesh has the potential for developing four million biogas plants and Grameen Shakti intends to

scale up its successful pilot project and develop an action plan for expanding its biogas program in the

country Its goal is to have 205,000 plants constructed by the year 2015.

Graph 3. Yearwise Biogas Plant Construction Growth, Source: Grameen Shakti Improved Cooking Stoves The goal of GS is to build a total of 5 million stoves by 2015. The company plans to expand its

operations with the help of two key stakeholders – local technicians and local manufacturers. For this

purpose GS also plans to train more young and women technicians who, in turn, will train others and will

produce and market ICSs on the behalf of GS. The company also hopes to inspire these technicians to

become entrepreneurs themselves and start their own businesses at the rural level. GS is focusing on

constructing larger, community-based biogas plants, which would be able to serve more than one

family.

Graph 4. Yearwise Improved Cooking Stoves Growth, Source: Grameen Shakti

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Opportunities30:

Exponential demand has been created among rural people for solar power and renewable energy

sources. This is mainly due to the increase in the prices of kerosene and diesel as well as the lack of

grid connected power. Decreasing prices of solar energy, and especially the growing aspiration and

economic diversification of the rural population have also increased demand. Dependence on land and

agriculture is decreasing, and cattle are being replaced by power tillers, tractors and other machinery.

Technical progress has reduced cost, increased efficiency and diversified the application of solar

energy. For example, use of LEDs and compact fluorescent lamps has reduced the cost of solar power,

while increasing its efficiency. The flexibility of the systems allows every segment of society to invest in

renewable energy systems. For example, Pico systems (1 to 5 watts) can power two or more lights

while charging mobile phones. A solar home system may be sized to power a larger house with a

refrigerator and TV (costing US$ $1,000) or a large TV and three lamps (for US$250) or a small TV,

three lamps and a radio (for US$100) or a lamp, radio and cell phone charger (for as low as $50 – about

the same cost as a cell phone). Other factors that are reducing costs include efficient loads, innovative

batteries, and lower module cost.

Thrust areas: The diversification of the rural economy concurrent with increasingly efficient solar

systems has created a market for larger solar energy system applications to power pumps, mini/micro

grids for SMEs, internet kiosks etc. Farmers suffer from power shortages during the irrigation season

and a replacement of electric power pumps with solar pumps would reduce the grid load by 800 mw.

There is also increasing demand in the rural health and education sectors for integrated energy systems

to power lights, computers, TVs and refrigerators. Solar power can serve these needs. Solar power can

also be used for early warning systems, emergency lighting, water desalination and other live saving

devices in disaster zones. Increasing load shading in the urban areas has made solar power an

attractive option for urban dwellers. One to ten Kw systems to power lights, TVs and other appliances in

domestic and commercial sector can easily create a niche, alongside diesel generators and Instant

Power Supply.

Evolving supply chain: Bangladesh currently is growing a thriving renewable energy sector with

multiple companies manufacturing batteries, lightings and other solar accessories. Many of these

companies are also exporting their products. Recently the government has decided to include solar as a

30 Ibid.

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thrust sector in its industry policy. Taking advantage of these trends and addressing rising battery prices

and high import tariffs, GS is seeking joint ventures to assemble solar panels and batteries in

Bangladesh.

Bangladesh Bank has created a special fund of US$ 28.57 million for financing solar and other

renewable energies channelled through commercial banks. This is one of the first steps in linking

renewable energy technologies with mainstream financial institutions.

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Bibliography

Online resources: Grameen Shakti Official Web site: www.gshakti.org Key statistics: Grameen Shakti, “Programs at a Glance”, Grameen Sakti Web site. http://www.gshakti.org/index.php?option=com_content&view=category&layout=blog&id=54&Itemid=78 Interview with Abser Kamal, CEO of Grameen Shakti http://www.hedon.info/BP58GrameenShaktiInterview?bl=y Reading: Grameen Shakti, Paving the Way for a Green and Sustainable Future, Pioneering an

Integrated Market-Based Approach to Bring Clean and Affordable Energy to the Rural People, 2010.

Dipal C. Barua, An integrated approach to promoting green energy: Experience of Bangladesh. Asian

Development Bank, 2010, available at http://www.scribd.com/doc/42966828/An-Integrated-Approach-to-Promoting-Green-Energy-Experience-of-Bangladesh-paper

Dipal C. Barua, Grameen Shakti – A Model for an Integrated Approach to Rural Energy Servic, Energy

And Development. Available at: http://www.energyanddevelopment.com/issue0101.htm Hiromi Tsuboi, Social Business for Poverty Reduction - A Case Study of Grameen Shakti (Energy).

Available at: http://air.lib.akita-u.ac.jp/dspace/bitstream/10295/459/3/koushi28e.pdf Mazharul Islam,Utilization of Renewable Energies in Bangladesh.

Available at: http://www.sdnbd.org/sdi/issues/energy/publications/shakti-ebook2.pdf Background: Muhammad Yunus, Building Social Business (New York: PublicAffairs, 2010). Muhammad Yunus, Creating a World Without Poverty: Social Business and the Future of

Capitalism (New York: PublicAffairs, 2007). The Livelihood Award website, „Grameen Shakti (Bangladesh)“,

http://www.rightlivelihood.org/grameen_shakti.html, accessed July 22, 2011

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