Graduate Development Programme 2017 - Home - H3€¦ · WELCOME TO THE H3 GRADUATE DEVELOPMENT...

Graduate Development Programme 2017

Claudelands | FMG Stadium Waikato | Seddon Park The Grandstand | Technical Services | Turf Services

WELCOME TO THE H3 GRADUATE DEVELOPMENT PROGRAMME 2017Have a real thirst for learning? Do you love getting involved in organising people and projects? Want to get behind the scenes of events, conferences, exhibitions, shows and sporting fixtures? Keen to deliver memorable, lasting experiences for clients and guests?

Then our Graduate Development Programme may be just the start you are looking for to establish your events career.

In this information pack you can find out more about the structure of the Graduate Development Programme. You can also learn more about who we are and what we do, including hearing from some of our team about what it’s like to work at H3, and detail on what support and development is provided. There is also information that outlines the process for applying and how we plan to appoint Graduates.

Who is H3?Home to Hamilton’s premier event venues, we are much more than just venue management. We have a wealth of knowledge and experience in events of all shapes and sizes. We are dedicated hosts, prepared to go the extra mile for our clients and guests.

The H stands for Hamilton

Bridging the mighty Waikato, New Zealand’s longest river, Hamilton is New Zealand’s fourth largest city and the hub of the Waikato region. Our city is home to some of New Zealand’s largest and most innovative organisations and our region is the agricultural powerhouse of the New Zealand economy.

Small in size but big in heart, our country boasts magnificent landscapes and an array of attractions and activities. It is a beautiful part of the world, and a place we are proud to call home.

H3 GRADUATE DEVELOPMENT PROGRAMME 2017 | PAGE 1 |

The 3 represents our breadth

Our diverse collection of venues, Claudelands, FMG Stadium Waikato, Seddon Park and the Grandstand, enables us to host a range of guest experiences. These can be grouped into the following:

Our Guiding Principles

In addition to our Go Beyond qualities that underpin Hamilton City Council’s vision and values, we pride ourselves on the following Guiding Principles:

We specialise in spaces that encourage the sharing of ideas through discussion or celebration. We are curators of unique settings for meetings, conferences and exhibitions for local, national and international markets.

We evoke the chatter and excitement of fans through hosting live sport, from netball to cricket, rugby and boxing. Whether from New Zealand or abroad, our ‘closer to the action’ atmosphere makes us a favourite for athletes and fans alike

We set the stage for the greatest international, national and local artists to perform live, whether a visual spectacular, cultural showcase or spirited community play. We are the hosts of Hamilton, live on stage.

We work together with a can-do attitude to achieve great results and celebrate our successes when they happen. We ignite excitement in our city and regions, and are ambassadors for both our venues and the events taking place in them.

We take care of our clients and value their events as though they are our own. We willingly go the extra mile to deliver the wow factor and leave a lasting impression on our guests.

We are smart operators, setting the benchmark for the industry in New Zealand. We never compromise on quality and always strive for innovation and improvement.


Our Teams – What We DoH3 is a large, diverse team of capable, experienced people who work to ensure events, conferences, exhibitions, functions and performances all come together as seamlessly and successfully as possible. Here’s a snapshot of what our teams do.

Business DevelopmentOur dynamic Business Development team leads the promotion and sales of our services and venues including one-off special events and performances to conferences, meetings, functions and exhibitions for local, national and international clients. Highly dedicated and client-focused, their role is to nurture existing relationships and grow our reputation with new clients as a leading player in the meet, compete and perform sectors.

MarketingSupporting the sales and business development effort is our creative Marketing team who oversee the communication of our brand through the development of marketing collateral and communications to drive the successful branding and promotion of our venues, events, shows and sporting fixtures. They also provide regular updates and communication to internal and external clients about our offerings.

OperationsDelivering events, performances, conferences, exhibitions and functions rests with our Operations teams. A diverse team coordinating event logistics includes Venue Managers, Events Managers, Coordinators and Duty Managers based at our venues. These teams work closely alongside Business Development and Marketing and key partners to bring events, conferences, exhibitions, functions, performances and sporting occasions to life.Outstanding service to our clients is ably provided by our Operations team who are there to set up and pack down, while our experienced Technical Services team provide lighting, sound and production expertise for our performance and theatrical activity at our venues. Looking after the grass is the job of our Turf Services team who not only produce exceptional pitches at Seddon Park and FMG Stadium Waikato that have made us the envy of other stadiums around the country, but also maintain our venues’ grounds in pristine condition.

Business SupportDriving our business strategy is the Business Support team. This versatile team supports our system for managing clients and events as well as other key systems that span across all venues, and participates in the range of financial reporting of the business. Coordination of building and infrastructure projects is another integral role lead by Business Support.

Our PartnersWe work with a number of highly professional, capable partners to deliver world-class events for our clients. Symbiotic and cooperative, our relationships with Montana Catering, Vidcom, Red Badge and other providers enable us to round out our services.


Employee ProfileOur business provides many of our staff with rewarding career opportunities and experiences. Here’s what some of our team have to say about working at H3:

Melissa HughesGraduate (Marketing Coordinator)I was fortunate enough to join H3 in January 2016, shortly after completing a Communications degree through the University of Waikato. With a double major in Marketing and Public Relations and a specialisation in Events Management, I was finally ready to convert my theoretical knowledge into practical experience. Growing up in the Waikato, I was eager to kick-start my events career within this region, which is why I looked no further when I found out about the H3 Graduate Programme.The past year has presented endless opportunities to grow and develop my knowledge within the event industry. The short-term rotations with each team within H3 exposed me to areas of business I never thought I would be capable of understanding. The knowledge and experience I gained while rotating the business is invaluable, and I have experienced more than I thought was possible. I am now fortunate enough to be working as a Marketing Coordinator on my first six month placement, which has allowed me to settle into a role with specified responsibilities. I have thoroughly enjoyed every single aspect of the Graduate Programme so far and I’m excited to see what the future holds.

Karina MissenConference & Functions CoordinatorI joined the H3 team in April 2014 as one of H3’s first graduates. Having completed a degree in Marketing and PR at the University of Waikato, events were something I was passionate about. With very limited event opportunities for a new graduate in Hamilton, I was thrilled to see the Graduate Programme advertised. The programme was a real eye-opener and I’ve experienced more than I could have imagined. It allowed me to participate in every part of our business, doing things I never thought I was capable of. H3 has a brilliant team of dedicated people who are always encouraging me to achieve more and be the best that I can be. In March 2015 I was given the chance to finish my Graduate Programme early and take on the role of Event Administrator at Claudelands, which was an amazing experience. I was able to deliver multiple events and have since moved into the position of Conference & Functions Coordinator working across Claudelands, FMG Stadium Waikato and Seddon Park.I honestly love working for H3 and can’t imagine myself anywhere else. I’m so grateful to have been able to take part in the Graduate Programme and I’m excited to see what I can achieve in the future.

David HolzapfelMarketing CoordinatorI came to H3 in January 2015 as the third Graduate to join the team. Having completed a degree in Communications and Marketing through the University of Waikato and Arizona State University. I found out about H3 through their website and after further investigation I realised how fantastic the Graduate Programme is. H3 gives graduates the rare opportunity to experience every single aspect of their business, from sales to event coordination to stadium operations – the list goes on. I’ve experienced two world cups and a huge range of amazing events in which my roles and responsibilities were never the same. After successfully completing the graduate programme I was given the chance to take on a permanent role as Marketing Coordinator. The journey through the graduate programme has been extremely rewarding, and because H3 is a business full of talented individuals there’s no better place to learn.


Programme StructureH3 offers an exciting opportunity for Graduates in Tourism, Hospitality and Event Management, Marketing or Business disciplines to get their career in events management and marketing off the ground through a broad-based development programme.

The programme is rotation-based, giving you the opportunity to experience all aspects of our business and provide you with a solid base of knowledge and experience in the events sector.

Support and Development

SupportRight from the start, you can expect to receive continuous support and development from our team. Through a combination of informal and formal coaching, we will help you understand your strengths and areas for development.

Key support contacts include a Development Manager who also serves as your mentor in the early stages of the programme. They will see you get off to a good start with the induction process and coordinate your rotations with Line Managers. They will also provide mentoring support to help guide your transition to work at H3.

A buddy will also be assigned to you as you work across different teams. As someone who is a peer, they will be there to help you settle in and become part of the H3 team.

When on rotation, your Line Manager will be there to coach you and give you timely feedback. At the end of each rotation, you will get a chance to review your experiences with them and your Development Manager/Mentor.

DevelopmentOver the course of the 18 month period you will have the opportunity to build skills, knowledge and experience through a mix of formal and on-the-job development, with the majority of your learning being derived from on-the-job experiences.

You will complete the EVANZ - Entertainment and Event Venues Association Core Skills certificate provided by Skills Active ITO. This is an industry-recognised NZQA approved qualification that enables you to learn more about our venues and develop skills relation to managing your time, health and safety and customer service.


Induction

• 3-week intensiveintroduction

• Find out who we are,what we do, how we dothings and who we workwith.

Rotations

• Short-term rotations witheach team.

• Hands-on insight andexperience into each team,how they operate andwork with other teams.

• Helps you define apotential career path.

Placements

• More in-depth placementsof up to 6 months.

• Tailored to your interestsand business needs.

• One event operationsfocus.

• One businessdevelopment and/ormarketing focus.

Transtion to Role

• Appointed to role withinH3, if available.

Career Opportunities & BenefitsCareer OpportunitiesStarting your career with H3 will provide you with an excellent introduction to the world of events. Depending on your career interests, skills and strengths, you may be well positioned to transition to a role in one of the following areas, for example:

You will experience the chance to work at some of NZ’s leading venues including FMG Stadium Waikato, Seddon Park and Claudelands, which offer state-of-the-art spaces and technology that deliver flexible, responsive solutions for conferences, functions, meetings, sport, exhibitions and entertainment experiences of all sizes. Working with an energetic, passionate team gives you the opportunity to learn from some very experienced people whose knowledge and expertise will also help you on your career journey.

Employment BenefitsAs part of Hamilton City Council you will have access to a range of benefits including Health Checks, Purchasing Privilleges, Family and Community Days.Check out our careers website for further information about employee benefits.

https://www.hamilton.govt.nz/our-council/careers/workingathcc

Transitioning From the Graduate Development Programme into a RoleAs you near the end of your time on the programme and you have met our performance criteria, we will work with you to find a suitable role within H3 that optimises your strengths and abilities, aligns with your career preferences, and fulfills a need within our business.


Duty Manager Events Manager

Marketing Assistant / Coordinator Communications / Marketing Executive

Business Development Assistant / Associate Business Development Executive

Who Are We Looking For?We’d love to hear from you if you are a new graduate with a degree or diploma in one of, but not limited to the following areas:

• Event Management, Hospitality & Tourism• Marketing, Communications & Public Relations• Business, Finance, AccountingWe will also consider applications from those who are new to their career and have practical, industry-related experience. Ultimately, you will be motivated to build a career in the events sector. You may also have a mix of study with part-time work experience in a customer-focused environment.

We are looking for well-rounded, ‘can-do’ people with loads of enthusiasm for a career in our industry. You will be quick to learn, be open to feedback and not be afraid to get stuck in. You will need to be highly adaptable and willing to try out new things. While we will be there to support you, being inquisitive will help you get the most out of the programme.

This is a fast-paced, busy environment and being able to adjust to the differing demands of our clients and business activities will be crucial. You’ll be tenacious, driven and keen to soak up as much as you can. A team ethic balanced by a capacity to use initiative will be to your advantage. You will be eligible to work in New Zealand.

Why Choose Us?No two days are alike at H3, with a range of sporting, conferences, meetings, exhibitions and entertainment on offer year round, as well as day and night. Make no mistake, it takes a lot of effort and commitment to deliver for our clients and guests the high standards that helps to set us apart from our competition. This is not your usual 9-5 environment, with many of our events occurring in evenings and weekends, at times under pressure.

You will get a lot of variety and challenge that will position you for an events career. Due to our ever-growing, positive reputation, you will be able to see how we win and deliver amazing, world-class events, conferences, exhibitions and entertainment for our clients and guests. You can expect to be part of a busy, dynamic business, working with a dedicated team. Drawing on our strengths and skills, we work together as ‘one team’ to deliver outstanding service and support.We are driven, ‘can-do’ people with a proven track record of graduate success, so you have no doubt that we are a great employer able to kick-start your career with endless opportunities.


HOW TO APPLY

If this is the opportunity you’ve been waiting for and you fit with what we need, we welcome your application. The application process involves submitting your CV, cover letter, and completing a series of application questions.

You can visit this link to the Hamilton City Council’s Careers website to do so: http://hamilton.careercentre.net.nz

Applications close 9pm Sunday 30 October, 2016.

How Many Opportunities Are Available?For our intake in 2017 we will be offering places for up to two graduates on a fixed term contract, with the potential to go on to permanent, full-time employment if suitable positions are available.

Selection ProcessOnce applications have closed, these will be screened and a short-list created based on a set of key criteria. If you are successful in making our short-list, you will be invited to meet us for interviews with some of our managers. Following the interviews selected candidates will complete psychometric testing then an offer will be made to the successful candidate. We invite you to bring your questions and use this time to interview us. Candidates must be available for interviews on Monday 14th November 2016.

Intake TimingIt is anticipated that graduates who are appointed to our 2017 intake will start in mid to late January 2017.



InternshipsFrom time to time, H3 does offer intern experiences to students.

A more formalised intern programme is being explored, please stay tuned for updates.

Further Information or Questions?If you have further questions about our Graduate Development Programme or would like more information please contact our H3 Operations Manager below:

Claire Toko [email protected] +64 21 473 918

H3 | Hamilton City Council800 Heaphy Terrace, Claudelands, Hamilton 3210, New Zealand PO Box 9094, Waikato Mail Centre+64 (7) 929 3000 | [email protected] | www.h3group.co.nz

The Grandstand

Claudelands

FMG StadiumWaikato

Seddon Park

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