Government of Alberta Management Programs 2013-14

2013-2014MANAGEMENT PROGRAMS

Management Development Program

Senior & Executive Managers’ Development Program

Corporate Executive Development Competency Sessions

RESPECT

ACCOUNTABILITY

INTEGRITY

EXCELLENCE

Welcome 1

Planning your Learning and Development 3

MDP and SEMDP: Learning Opportunities in Calgary 4

Management Development Program (MDP)

MDP Courses 6

MDP Learning and Development Themes 7

MDP Course Dates and Fees 8

Online Learning Opportunities 30

Senior & Executive Managers’ Development Program (SEMDP)

SEMDP Courses 31

SEMDP Learning and Development Themes 32

SEMDP Course Dates and Fees 33

Table of Contents

Corporate Executive Development Competency Sessions (CED)

CED Session Dates and Fees 52

CED Learning and Development Competencies 53

Advisory Committee 59

Administration 59

FAQs

Registration 59

Graduation 60

Post-Graduate Program 60

Alberta MBA 60

Cancellation Policy 61

1

Welcome to the Alberta Government Management Programs

For over 25 years, the Alberta School of Business and the Alberta Government have been delivering programs to meet the development and leadership needs of Alberta’s public service. The Alberta Government Management Programs prepare Alberta Public Service employees to continue to meet the challenges of a complex and changing work environment. The programs enhance and build leadership capacity through a focus on understanding the issues facing government, recognizing the importance of collaboration and targeting key leadership competencies.

•Management Development Program (MDP) – develops fundamental management and leadership competencies for managers, technical, professional and senior administrative staff.

•Senior & Executive Managers’ Development Program (SEMDP) – enhances strategic management skills and leadership competencies for senior and executive managers.

•Corporate Executive Development Competency Sessions (CED) – a comprehensive and strategic approach to leadership development for executive managers focused on key competencies necessary for senior leaders in the Alberta Public Service.

The programs encompass a global scope of topics, ideas, discussion, and tools, designed to support effective management and strategic decision-making within the framework of the Alberta Government.

Alberta School of Business, Executive Education – The Alberta School of Business is one of the world’s leading institutions of business education and research.Alongwithbeingthefirstschoolin Canada to be accredited by the AACSB, the Financial Times of London ranks us globally in three key areas: 33rd for overall research, 71st for the PhD program and top 100 for the MBA program. Our vision is simply, yet powerfully: Leaders from Alberta for the World. Executive Education is one of the four pillars of the Alberta School of Business. As the School’s professional development provider, it offers over 40 programs and serves over 5,000 participants per year across all industries and the public sector. In 2012-2013, programming will be delivered to over 2,400 Alberta Government employees. The Alberta Public Service will be releasing

a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

Competencies

To meet the challenges of the next decade and beyond, the Alberta Public Service requires leaders with breadth of

experience, the ability to work effectively in integrated systems, and the capacity to develop solutions to increasingly complex issues.

For over 25 years, the Alberta Government’s partnership with the University of Alberta has been a key component in leadership and management development. Sessions are taught by world-class experts. Participants develop essential skills and knowledge, while connecting with colleagues from across government.

Your investment in learning, commitment to building relationships across this organization and your dedication to living our values while striving to reach your full potential will ensure the success of the Alberta Public Service.

Peter Watson Deputy Minister of Executive Council, Government of Alberta

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A key component to thriving in a complex and changing work environment is ongoing learning and development. Our partnership

with the University of Alberta offers you the opportunity to enroll in a range of development programs.

For those beginning to explore leadership and all that it involves, the Management Development Program provides an opportunity to develop foundational skills and knowledge. The Senior & Executive Managers’ Development Program expands participants’ skills and knowledge at levelsthatreflectthebroaderperspectiveandenhancedstrategicthinkingrequired of senior and executive managers.

For those in executive leader roles, the Corporate Executive Development Competency Sessions provide an opportunity to explore multifaceted situationswithexpertsinthefieldandcollaboratewithcolleaguestocreatesolutions.

These programs combine theory and knowledge with practical tools. Participants can use the perspectives gained and the techniques learned to help them achieve results, build relationships with team members, partners and clients and think strategically about our organization and the world we operate in.

I encourage you to enhance your own personal and career growth by exploring the many opportunities available through these Management Programs.

Dwight DibbenPublic Service Commissioner, Government of Alberta

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Who are the programs for?

The programs are for members of Alberta’s public service ministries, and selected agencies, boards and commissions.

Post-Graduate Program

As a commitment to continued learning opportunities, the Post-Graduate Program was introduced in the 2010-2011 programming year. With supervisory approval, manager graduates of MDP are eligible to register in SEMDP courses. Senior manager graduates of SEMDP are eligible to register in CED sessions. Reference p.60 for more information.

How are the programs delivered?

The courses are presented using a combination of lectures, group discussions, case studies, and assessment tools. Guest speakers, from the Alberta Government or industry, bring practical perspectives to the courses.

Program Audience Reference

Management Development • Managers PagesProgram (MDP) • Technical/Professional staff 6-29 • Senior Administrative staff

Senior & Executive Managers’ • Senior Managers PagesDevelopment Program (SEMDP) • Executive Managers 31-51 • Manager graduates of MDP

Corporate Executive Development • Executive Managers PagesCompetency Sessions (CED) • Senior Manager graduates 52-58

of SEMDP

How can the programs be part of a learning and development plan?

Participants are strongly encouraged to register in courses that address their learning and development needs, and support their role in government. Alberta Public Service competencies

are considered in each program. Each course has been linked to a theme to support participants in selecting the appropriate courses: •Leadership•ManagingaTeam•ManagingYourWork•PersonalEffectiveness•UnderstandingOurEnvironment

Planning your Learning and Development

Please see page 59 for additional program information.

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MDP and SEMDP: Learning Opportunities in Calgary

The Alberta School of Business and the Alberta Government (GoA) are committed to ensuring GoA employees located in Calgary and the surrounding area have the opportunity to participate in the Management Development Program (MDP) and Senior & Executive Managers’ Development Program (SEMDP). A variety of courses will be offered each year to ensure participants are able to complete the Management Programs graduation requirements.

SEMDP

MDP

SEMDP/MDP Joint Sessions*

Transformational Leadership with Barry Mitchelson

Strategic Management with Ian Montgomerie

The Legal Environment: Aboriginal Law with Lorne Ternes

Economic & Political Environment with Joseph Doucet and Allan Tupper

Government and the External Environment with Allan Tupper

Negotiating for Results with Terry Daniel

Public Consultation and Communication with Kyle Murray and Ian Montgomerie

October 21-22 & December 17, 2013

October 28-29 & November 25, 2013

October 7-8, 2013

December 2-6, 2013

February 10-12, 2014

April 28-30, 2014

January 27-29, 2014

2013-2014

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SEMDP

MDP

SEMDP/MDP Joint Sessions*

•ProjectLeadership:GuidingEffectiveProjectDelivery•StrategicHRManagement

•AchievingPositiveResultsThroughPeople•AccountabilityinAction

•Managing/LeveraginganInclusiveWorkplace•BuildingandLeadingEffectiveTeams

*Joint sessions are topics relevant for MDP and SEMDP participants. Credit will be earned in participants’ respective programs.

2014-2015 (dates to be confirmed) Calgary Location:

University of Alberta Calgary Centre

120, 333 - 5 Avenue SW

Calgary, AB T2P 3B6

For more information on Calgary courses:

Call 403-718-6380 or visit:

www.executiveeducation.ca

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Management Development Program

Course Name Page Course Name Page

Accountability in Action: Performance Measurement 10 and Results Management (2 DAYS)

Achieving Positive Results Through People (4 DAYS) 11

Building and Leading Effective Teams (2 DAYS) 12

Change Implementation Skills (3 DAYS) 13

Enhancing Leadership Skills (4 DAYS) 14

TheFundamentalsofManagingProjects(4DAYS) 15

Government and the External Environment (3 DAYS) 16

HRManagementforyourTeam(3DAYS) 17

The Legal Environment (3 DAYS) 18

Management of Information 19 Through Technology (2 DAYS)

Managing an Inclusive Workplace (2 DAYS) 20

Managing in a Knowledge Rich Environment 21 - Models, Tools and Strategies (2 DAYS)

Negotiating for Results (3 DAYS) 22

Personal Wellness in the 23 Work Environment (3 DAYS)

Public Consultation and Communication (3 DAYS) 24

Public Policy (2 DAYS) 25

The Social Environment (2 DAYS) 26

Standards of Conduct in the 27 Alberta Public Service (2 DAYS)

Strategic Finance: Government Budgeting, 28 Forecasting & Reporting (3 DAYS)

Strategic Management (3 DAYS) 29

Online courses available see page 30 for more information. NEW

The Management Development Program is for employees of Alberta’s public service ministries, and selected agencies, boards and commissions.

Audience•Managers•Technical/Professionalstaff•SeniorAdministrativestaff

For more information, please reference p. 59, or visit www.executiveeducation.ca

Eligibility of CreditsCompletion of the Management Development Program earns three credits towards the electives in the Alberta MBA program.

•ChangeImplementationSkills•EnhancingLeadershipSkills•ManaginganInclusiveWorkplace•NegotiatingforResults•StandardsofConductintheAlbertaPublicService•StrategicManagement

•AccountabilityinAction- Performance Measurement and Results Management

•AchievingPositiveResultsThroughPeople•BuildingandLeadingEffectiveTeams•HRManagementforyourTeam•ManaginginaKnowledgeRichEnvironment-

Models, Tools and Strategies

•TheFundamentalsofManagingProjects•ManagementofInformationThroughTechnology•StrategicFinance:GovernmentBudgeting,Forecasting&Reporting

•PersonalWellnessintheWorkEnvironment

•GovernmentandtheExternalEnvironment•TheLegalEnvironment•PublicConsultationandCommunication•PublicPolicy•TheSocialEnvironment

When planning your learning, consider what would benefit you the most.For example, do you want to focus on a particular area or topic to meetaspecificneed?Or,doyouwanttotakeacross-sectionofcoursestoprovideabroadperspective?

Also keep in mind that: •Coursescanbetakeninanyordertomeetyourlearningneeds.•19daysoftrainingarerequiredtograduate.Graduatesare

encouraged to continue learning by attending additional courses.

Leadership

Managing a Team

Managing Your Work

Personal Effectiveness

Understanding Our Environment

The Alberta Public Service will be releasing a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

Competencies

7MDP Management Development Program

Course Registration opens: April 3, 2013

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Course Name Start Date Number of Days Price

Accountability in Action - Oct. 17-18, 2013 2 $700

Performance Measurement and Results Management Feb. 4-5, 2014

Achieving Positive Results Through People Sept. 16-18 & Oct. 23, 2013 4 $1400

Nov. 18-20 & Dec. 12, 2013

Feb. 10-12 & Mar. 26, 2014

Apr. 14-16 & May 8, 2014

Building and Leading Effective Teams Oct. 28-29, 2013 2 $700

Dec. 3-4, 2013

Jan. 13-14, 2014

Apr. 23-24, 2014

Change Implementation Skills Oct. 22-24, 2013 3 $1050

Jan. 20-22, 2014

Apr. 7-9, 2014

Enhancing Leadership Skills Sept. 18-19 & Oct. 9-10, 2013 4 $1400

Oct. 30-31 & Nov. 27-28, 2013

Feb. 5-6 & Feb. 26-27, 2014

Mar. 5-6 & Mar. 25-26, 2014

The Fundamentals of Managing Projects Oct. 21-24, 2013 4 $1400

Nov. 18-21, 2013

Dec. 9-12, 2013

Jan. 27-30, 2014

Mar. 10-13, 2014

Government and the External Environment Oct. 1-3, 2013 3 $1050

Jan. 21-23, 2014

Mar. 18-20, 2014

HR Management for your Team Oct. 7-9, 2013 3 $1050

Apr. 14-16, 2014

Please see page 4 for Calgary dates and page 30 for Online courses.

The Legal Environment Nov. 12-14, 2013 3 $1050

Apr. 7-9, 2014

Management of Information Through Technology Oct. 7-8, 2013 2 $700

Managing an Inclusive Workplace Jan. 27-28, 2014 2 $700

Managing in a Knowledge Rich Environment - Oct. 15-16, 2013 2 $700

Models, Tools and Strategies

Negotiating for Results Sept. 10-12, 2013 3 $1050

Dec. 3-5, 2013

May 5-7, 2014

Personal Wellness in the Work Environment Sept. 9-11, 2013 3 $1050

Jan. 13-15, 2014

Mar. 17-19, 2014

Public Consultation and Communication Sept. 23-25, 2013 3 $1050

Mar. 17-19, 2014

Public Policy Sept. 26-27, 2013 2 $850

Jan. 8-9, 2014

Mar. 24-25, 2014

The Social Environment Dec. 5-6, 2013 2 $700

Apr. 23-24, 2014

Standards of Conduct in the Alberta Public Service Apr. 30-May 1, 2014 2 $700

Strategic Finance: Government Budgeting, Sept. 11-13, 2013 3 $1050

Forecasting and Reporting Dec. 4-6, 2013

Feb. 24-26, 2014

May 5-7, 2014

Strategic Management Oct. 3-4 & Nov. 14, 2013 3 $1050

Nov. 12-13 & Dec. 2, 2013

Feb. 6-7 & Mar. 6, 2014

Mar. 31-Apr. 1 & May 1, 2014


MDP Management Development Program

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*AllofferingsarejointMDPandSEMDP.Creditwillbe earned in participants’ respective programs.

10 Register at www.executiveeducation.ca

Topics covered:What will you learn:

2 DAYS $700

Accountability in Action: Performance Measurement and Results Management

John R. AllenManagement Consultant

•Developingmeaningfulandusefulperformancemeasurements,usingasimplelogicmodel,thatfocusonoutcomesandreflectyour department’s strategic direction

•Usingperformancemeasurementinplanning,monitoringandevaluating the results your organization achieves

• Integratingperformancemeasurementintoyourorganization’smanagement culture to support continuous improvement

You will develop an understanding of the need to identify and measureoutcomes,notjustoutputs;measuretheeffectivenessofprograms,notjusttheefficiencies.Youwilllearnhowtousemeasurement as a program management tool and use it externally for accountability and reporting purposes. This course examines how results management is linked to: strategic and business planning;budgeting;personalperformanceappraisal;programadvocacy;andexternalreporting.Youwilllearnastep-by-steplogical process for building a performance measurement system that strengthens accountability and helps your organization to achieve results.

Instructor

JohnR.Allenisaconsultantassistinggovernmentandnot-for-profitagencies to develop and use performance measurement and results-oriented managementprocesses.Hehasworkedinthisfieldasaconsultantandpublicservant for more than thirty years. John’s specialties include performance measurement, strategic planning, operational planning and control, program evaluation and personnel performance appraisal. As a public servant, John

implementedtheProvinceofOntario’sfirstgovernmentwideperformancemeasurement process, and helped local governments develop performance measurement. As a consultant, John has worked with a wide variety of clients at all levels of government in both Canada and the United States.

4 DAYS $1400Instructors



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Achieving Positive Results Through People

Dr. Jim BeaubienManagement Consultant

Karen CaesarManagement Consultant

•Whatdoesitmeantoachievepositiveresultsthroughpeople?•Positivetrendsimpactingtheworkplace•Positivityratiosandtheirimpactonworkplaceproductivityand

morale•Theappropriateuseoftheleader,manager,commanderand

follower roles •Keyfactorscontributingtoemployeeengagementandits

importance•Leadershipmodelsandtools•Conflictmanagement•Skillsforengaging,involvingandfocusingpeople,influencing

others, managing up, setting limits and establishing boundaries •Self-managementskills

You will explore leading edge research and practical strategies for achieving positive results through people. You will gain insights into the importance of positivity ratios and learn to create a productiveandflourishingorganizationinwhichpeoplethriveand the work gets done. Upon completion of the course, you will be armed with practical tools and an action framework for implementing learnings into your work environment.

Dr. Jim Beaubien has more than 35 years experience as a consultant, facilitator andeducator.Hespecializesinstrategicplanning,organizationaldevelopmentandleadershipwithanemphasisonimplementation.Heprovideshisexpertiseto executives in business and health care organizations.

Karen Caesar works with a variety of associations and organizations across Canada and has over 25 years of experience as a facilitator and seminar leader in the areas of interpersonal communications, leadership and team development. She facilitates workshops and provides executive coaching for a variety of organizations and associations.



2 DAYS $700

Bill LebedovichManagement Consultant

Instructor

BillLebedovichisaCharteredPsychologistwhomajoredingroupdynamicsand has worked for many years in the oil and gas industry, in the Beaufort Sea,fieldoperationsandheadoffice.Hehasworkedingovernmentrelationsas the owner’s representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizationalperformanceandtheeffectivenessoftheirteamsandprojects.

Building and Leading Effective Teams

•Teamformationanddynamics;whatreallyhappenswhenpeopleworktogether?

•Teambasicstogetyourteamsgoing•Theuseofcross-functionalandvirtualteams•Understandinghowdifferentperspectivescanimprove

performance of cross-functional teams•Workingwithdifferentlevelsofauthority•Resolvingteamconflicts

This course focuses on how to build your teams to enhance commitment and productivity to improve the performance of your organization. You will gain the ability to improve team performance in your work environment and leave the course with new ideas, arichteamexperienceandtheconfidencetoapproachthesechallenges when you return to your organization.

Instructor 3 DAYS $1050



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Marvin Washington New InstructorProfessorAlberta School of Business, University of Alberta

Marvin Washington is an associate professor in the Alberta School of Business. HehasaPhDinOrganizationBehaviorandSociologyandaBScinIndustrialEngineering. Dr. Washington’s research, consulting, and teaching focus is on processesoforganizationalandinstitutionalchange.Hehaswrittentwobookson leadership and organizational change and has also consulted with numerous non-profitandforprofitorganizations.Dr.Washingtonhasworkedwiththegovernment leaders of the Country of Botswana since 1999 and the State of Oregon since 2009.

You will learn about the process of planning for and effectively managing change implementation. The course explores change managementtheoriesandconcepts;includingboththeprocessfor managing change and the impact of change on people. You will learn tools and strategies that will increase your success as a leader and ability to implement change within the Alberta Public Service.

•Theprocessforeffectivechangemanagementandimplementation

•Diagnosingthereadinessforchangeandhowpeople respond to change

•Developing,monitoring,andsustainingachangeimplementation strategy

•Recognizingyourindividualresponsetochange

Change Implementation Skills



Instructor

Laurie HillisManagement Consultant

LaurieHillisspecializesinallareasofleadershipdevelopmentbuthasparticularpassion in the areas of: executive and team coaching, emotional intelligence, organizational culture diagnosis, change leadership, team effectiveness, and succession challenges related to building a viable, diverse, and engaged workplaceforthefuture.Sheenjoyshelpingtechnicalleadersbetterunderstand how to use their analytical brilliance to access their inner leadership

qualities. With a well-earned reputation as an excellent interactive facilitator and coach, Laurie blends her practical, workplace experience with academic quests, bringing with her an ability to create a dynamic, positive learning environment. She is an accomplished writer on the topics of Leadership and Emotional Intelligence and has consulted to organizations in the public sector, privateenterpriseandnot-for-profit.

4 DAYS $1400

Enhancing Leadership Skills

•Exploreyourpersonalbeliefs,assumptionsandvalues-basedapproach regarding leadership

•Examinethefivebestpracticesofleadershipbasedontheworkof Jim Kouzes and Dr. Barry Posner

•Learntheimportanceofinspiringasharedvisionandaligningstrategy with action

•Understandtheimportanceofchallengingtheprocesstoleadchange in self and others

•Encourageotherstobetheirbestbybuildingamotivatingclimate

•Analyzetheculturethatexistswithinyourteamordepartmentand its resulting impact

•Developawarenessandinsightsindealingwithconflict

This course will provide a stimulating opportunity for you to dialogue and exchange ideas with others, as well as complete various inventories/assessments to gain clarity on such areas of leadership as: individual motivation, leadership values, communication, emotional intelligence, how to inspire others, leading change, coaching, rewards and recognition, generational diversity, the impact of organizational culture and handling conflict.Thiscourseisforthosewhoformallyleadateam,andthose who want to expand their informal leadership skills as a team member.

Instructors 4 DAYS $1400



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Instructors


Martin GoughManagement Consultant

BillLebedovichisaCharteredPsychologistwhomajoredingroupdynamicsand has worked for many years in the oil and gas industry, in the Beaufort Sea,fieldoperationsandheadoffice.Hehasworkedingovernmentrelationsas the owners’ representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizationalperformanceandtheeffectivenessoftheirteamsandprojects.

MartinGoughhasoverthirtyyearsofdiverseprojectexperienceandconsultingexpertisewhichincludestheplanningofprojectsrangingfrombitumenrecoveryplantstosustainablebuildingdesign.Hehasbeeninvolvedintheevaluation and analysis of numerous construction claims for clients in the petrochemical,industrialandcommercialsectors.Heiscurrentlyengagedinprojectriskanduncertaintymanagementforpetrochemical,energyandinfrastructure development.

4 DAYS $1400

The Fundamentals of Managing Projects

•GettingStarted-makingsureyouaredoingtherightproject•DefiningExpectations–identifyingstakeholdersandgaining

agreement•DefiningtheWork–establishingscopeanddeliverables•EstimatingtheProject–costs,scheduling,contingencyplanning•FinalizingthePlan–gainingapproval,adoptingschedulingtools•BuildingtheProjectTeam–strategiesforprojectstaffing•TrackingProjectProgress–trackingeffort,scheduleandcost•ControllingtheProject–managingforrisk,controllingscope•ReportingandCommunications•ClosingOuttheProject–evaluatingprojectsuccess

This course is a comprehensive introduction to the tools, techniques,processesandlanguageofmanagingprojects.Youwill review and practice fundamental principles that are consistent withthebestpracticesofprojectmanagementasdefinedbytheProjectManagementInstituteintheirProjectManagementBodyof Knowledge. In collaboration with others who are managing projects,youwillparticipateinplanningarealprojectfromyourworkenvironment.Inplanningtheproject,youwillworkthroughtheentireprojectcycle,effectivelyputtingthetheoriesofprojectmanagement into practice.




Instructor

Dr. Barry ScholnickAssociate Professor Alberta School of Business, University of Alberta

Dr. Allan TupperProfessorUniversity of British Columbia

Dr.BarryScholnickreceivedhisPhDfromtheUniversityofCambridge.Hisresearch interests include International Business, Interest Rates, and Banking. HehasworkedfortheInternationalMonetaryFundinWashingtonD.C.intheirCentral Banking Department and has also provided economic commentary to a large variety of Canadian news organizations such as The Globe and Mail, CBC Newsworld and the National Post.

Dates: October 1-3, 2013 January 21-23, 2014

Dr. Allan Tupper’s teaching and research interests include Canadian politics and public policy and federal-provincial relations. Dr. Tupper served as co-chair oftheAdvisoryCommitteeonNationalAffairstoHon.RalphKleinandasamember of the Premier of Alberta’s Task Force on Governance of Provincial Agencies,BoardsandCommissions.HewasawardedtheLt.GovernorMedalfor Excellence in Public Service and the IPAC Award for Teaching Excellence in Public Administration.

Dates: March 18-20, 2014 February 10-12, 2014 (Calgary)

Government and the External Environment

•TheopportunitiesandchallengesfacinggovernmentinAlberta•Theroleofgovernmentregulationandincentivesinfreemarket

economies •Cangovernmentimproveproductivityandcompetitiveness?•Theroleofgovernmentindealingwithmajoreconomicevents,suchasthefinancialcrisisof2008

•Governmentandbusinessinteractions:howshouldgovernmentrespondtolobbying?

•TheroleofpressuregroupsandthemassmediainAlbertaandCanada

•HowthechangingglobaleconomywillaffectAlberta•Technologicalchange–anopportunityorthreat

Youwillgainanawarenessofthemajoreconomicandpoliticalissues facing the public service in Alberta. You will be encouraged toworktowardspredictionsofthemajorchallengesandopportunities facing Alberta and the Alberta Government in the future. You will be able to utilize the material covered in the course in the context of your own work environment.

3 DAYS $1050Instructor



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HR Management for your Team(Formerly: Managing your Human Resources)

•Organizationalculture–Whatitisandhowitimpactsthemembers of your team

•Recruitmentandselection–Creatingahigh-performingteam•Performancemanagementandmeasurement•Employeeengagementandretention–Gettingthebestand

keeping the best people•LearningandDevelopment–Understandinglearningneedsand

identifying effective ways to obtain and retain new knowledge•Rewardandrecognition–Whatyoucandoasaleaderto

recognize people for their contribution•Organizationaldevelopment–Understandinggroupdynamics•Talentmanagement–Identifyinganddevelopingyourbestand

brightest for the future•EmployeeRelations

This course will provide you with the skills and understanding to effectively recruit, engage, develop, and lead your team. We focus on key areas such as recruitment and selection, employee engagement, and performance management. We will work on practical actions and activities that you can use to make a difference with your team every day. We will also look at some of the broader issues and trends related to human resource management.

Drew Bird New InstructorManagement Consultant

Drew has worked with organizations in Canada, the US, and the UK, including Microsoft, the London Stock Exchange, the Bank of England, the United Nations,andOsborne-McGraw-Hill.DrewholdsanMSc(Distinction)inOrganizational Psychology from the University of London, England, and an MA in Leadership from Royal Roads University in Victoria, Canada. Combining hands-on senior leadership expertise with evidence-informed approaches, Drew’sexperiencespansawidevarietyoffieldsrelatedtotheidentification,development, and engagement of today’s leaders and team members.

3 DAYS $1050



Instructors

Gwendolyn Stewart-PalmerBarrister and Solicitor

Lorne TernesBarrister and Solicitor

Gwendolyn Stewart-Palmer holds a Master of Laws from the University of London’s School of Economics and a Bachelor of Arts and Bachelor of Law fromtheUniversityofAlberta.Herprimaryareasofpracticeareadministrativelaw, employment/labour law, municipal and planning law, human rights, and civil litigation. She has spent considerable time dealing with annexation issues and has appeared in all levels of court in the Province of Alberta. Ms. Stewart-Palmer is well-published in the area of municipal law and she regularly presents at conferences and for professional bodies.

Lorne J. Ternes is a private lawyer specializing in Aboriginal, Intergovernmental andTradeLaw.Heisinvolvedwithaconsultingandmanagementfirmspecializing in aboriginal issues focused on collaborative, positive resolution of issues for Aboriginal, Government and Resource Development interests. AsanExpertLegalOfficerwithAlbertaJusticefrom1989to1998,Mr.Ternesprovided legal advice and assistance to Alberta on Métis issues, Aboriginal and Treaty Rights. In addition, Mr. Ternes was responsible for several trade and constitutionalfilesincludingappointmentsasCounseltoAlberta’sAgreementon Internal Trade negotiation team, and as an Alberta Counsel on the Continuing Committee on the Constitution (Charlottetown Accord).

The Legal Environment

•Constitutionalandotherlegallimitsonalegislativebodytodelegatelegislative,administrativeandquasi-judicialpowers

•Sourcesofexecutiveandadministrativepower•Howstatutesandregulationsarecreatedandthebenefitsand

limitations of each •WhoaretheAboriginalpeoplesofCanada?•ThehistoricaldevelopmentofAboriginalandtreatyrights•Aboriginalandhistoricaltreatyrights•FirstNationandMétisgovernance•TheassertionofAboriginalandtreatyrightsonAlbertapublic

lands•Currentandemergingissues

In this course, you will gain a general understanding of Alberta’s legal environment, including constitutional, administrative and contract law. The course addresses the constitutional framework of government in Canada, with an emphasis on the division of powers between the Parliament of Canada, the provincial legislatures, and the Charter of Rights and Freedoms. You will be guided through the development of aboriginal and treaty rights together with an explanation of why these rights are relevant today to the Alberta Civil Service. This course is intended to aid managers in understanding and addressing current and emerging issues respecting the Aboriginal peoples of Alberta.




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Jeffrey RoyAssociate Professor School of Public Administration, Dalhousie University

Jeffrey Roy specializes in collaborative governance, industry-state relations, and digital government reforms. In addition to teaching and research he has consulted to governments at all levels, the private sector, as well as the United NationsandtheOECD.HeisalsoanassociateeditoroftheInternationalJournal of E Government Research, a featured columnist in Canadian Government Executive, and author of four books examining digital government.

Management of Information Through Technology

•Onlineservicedeliveryandtheoriginsandconsequencesofintegrated and electronic service delivery architectures

•Risingpressuresfortransparencyingovernmentandtheconsequences for public sector information management and accountability

•Shiftingnotionsoftrustandtheimplicationsforgovernmentcommunications and public engagement strategies

•TheadventofWeb2.0technologiesandtheirfacilitationofnewmodels of collective intelligence

•Thesocial,cognitive,andmanagerialimplicationsofsocialmedia, cloud computing, and mobile devices

The focus of this course is to better understand how the Internet and digital technologies are impacting public sector governance, both administratively and democratically. With respect to information management, you will examine tensions between traditional government mechanisms and mindsets and emerging paradigms denoted as Gov 2.0. This latter term encompasses much more ubiquitous capacities for online access and collective engagement and their impacts on governments both internally andexternally.Theprimaryobjectiveofthiscourseistoprovideyou with some theoretical and practical underpinnings to better navigatethefluidopportunitiesandchallengesofworkinginamore open and digitized workplace and political environment. Discussion and debate are encouraged throughout the course and specificexampleswillbedrawnfromalllevelsofgovernmentinCanada.





Cassandra DorringtonManagement Consultant

Cassandra is the President of the Canadian Aboriginal and Minority Supplier Council. Working with organizations, her mandate is the promotion and integration of diversity across the Supply Chain. A strong player in the national landscape, Cassandra is also a member of the Toronto Board of Trade Diversity Advisory Committee, the Toronto 2015 Advisory Council, as well as the Chair of Black Business Enterprise (BBE) in Nova Scotia.

In addition to her myriad of experiences in the business world, Cassandra is a strong advocate for the eradication of homelessness and the fostering of self-empowerment for young women. She has received multiple awards over the yearsasareflectionofherservicetothecommunityandbusinessworld.

Managing an Inclusive Workplace(Formerly: Exploring Diversity)

•Whatis“DiversityandInclusion”andhowdoesthisoverlayonamanager’s responsibilities

•Understandingvariouselementsofdiversity(generations,culture, sexual orientation, religion, gender, disabilities and personalities, etc.)

•Currentissuesandlatestfederalandprovincialstatisticsondiversity

• Identifyingandunderstandingunconsciousbias• Increasingandpracticingself-awareness•Toolsforcreatingandmanaginganinclusiveworkplace

Diversity and inclusion are a catalyst to organizational success. In this course, you will gain a broad perspective on the various aspects of diversity and inclusion. Given your responsibilities as provincial government managers, you will be presented with tools and techniques that will aide you to not only analyze your reactions to diversity but understand how to create and manage an inclusive workplace.




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Dave McGarvaManagement Consultant

DaveMcGarvaisaCertifiedManagementConsultant(CMC)withover12yearsofexperienceconsultingtoboththepublicandprivatesectors.Hisexpertiseis in the areas of business process redesign, knowledge management, capital asset reinvestment planning, activity based costing, performance measurement and organizational reviews.

Managing in a Knowledge Rich Environment – Models, Tools and Strategies(Formerly: Knowledge Management: Concepts and Applications)

•Whatisknowledge?Whatisknowledgemanagement?•Theknowledgemarket:amodelforunderstandingknowledge

transfers •Buildingaculturethatsupportsknowledgesharing•Usingknowledgemanagementtosupportprojectmanagement•Complexity•Web2.0–whatisitandwhyisitimportant?•Packagingknowledge–howtocommunicateyourmessagewithimpact?

•Knowledgemanagementimplementationchallenges

Working in the public sector is knowledge work. What does that mean and how do you build the processes, tools and culture to encourage the collaboration, sharing and creativity that is required?Thistwo-dayworkshopprovidesparticipantswiththedefinitionsandmodelstobetterunderstandthecomplexworld of the Alberta Public Service. From there, we explore the characteristics of effective knowledge sharing cultures and apply thesemodelstoaprojectfocusedworkenvironment.Thesecondday goes deeper, framing the complexity of public sector work and discussing the implications of interaction with the public and the use of social media on all levels of government. We then build on these concepts, discussing how to package knowledge to enhance its adoption, absorption and use. The day closes with a review of implementation challenges that surround knowledge projectsandpracticalsuggestionsforsuccess.



Instructor

Negotiating for Results

• Integrativebargaining:howtocreatevalueandgeneratewin/winoutcomes

•Thebargainingdilemma:howandwhentoshareprivateinformation

•Buildingtrust:thekeytosuccessfulnegotiations•Firstoffers:whenandhowtomakethem•Cognitivebiases:avoidingthementalerrorsweareallproneto

make•Communicatingwithothersoverculturalandemotionalbarriers•Whentouseinterests,rightsorpowerinanegotiation•Theimpactofstyle,approachandpersonalityonanegotiation

Content will focus on a wide range of negotiation environments thatrangefromdeal-makingwithexternaldepartments,firmsoragencies to formal and informal work arrangements inside your ownunit.Mostsignificantly,youwilllearnaboutyourbehaviourthrough a set of simulated (but very real) negotiations performed in class. In this course, we will use experiential learning, through several negotiation exercises, to illustrate the theory and to improve our skills at bargaining and negotiation.

3 DAYS $1050

Dr. Terry DanielProfessor Alberta School of Business, University of Alberta

Dr. Terry Daniel has studied at McGill University, MIT, and Stanford University. HeistherecipientofeachoftheAlbertaSchoolofBusinessteachingawardsand the Rutherford Award through the University of Alberta. Dr. Daniel has delivered negotiation workshops for numerous private and public organizations, includingSyncrude,Enbridge,CityofMedicineHat,EdmontonOilers,andtheJustice Department, Alberta Government.




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Joanne SiemensDietitian

Joanne Siemens has been a nutrition educator forthepast20years.Herclinicalbackgroundincludes a specialization in obesity, heart disease, and diabetes. Joanne runs several programs for the Alberta Government and is currently working onacontractwithHealthCanadaindiabetesandobesity management.

Dr. Don MelnychukChartered Psychologist

Dr. Don Melnychuk is a nationally recognized speaker, corporate trainer and consultant with NadonConsultingLtd.Hespecializesintheareasof stress and fatigue management, adapting to shiftwork, effective communication, and motivation.

Dr. Garry WheelerExercise Physiologist and Psychologist

Dr. Garry Wheeler is an Exercise Physiologist and CharteredPsychologist.HeiscurrentlytheManagerof Research and Counselling at the Steadward Centre, and is a member of the International Paralympic Sport Science Committee.

Personal Wellness in the Work Environment

•Understandingthekeystopeakperformanceandthecomponents of emotional intelligence

•Recognizing,understandingandmanagingone’sfeelings,emotions, and moods

•Practicingtechniquestostaymotivated•Examiningpersonalbarriersandattitudestoexerciseand

personal exercise behaviours•Examiningworkplacewellnesstheories/models,developinga

workplace wellness plan and promoting healthy eating•Howtomakemealtimeandsnackingsuccessful,knowinghow

much to eat and how to overcome stress eating

This course covers the three areas of personal wellness: nutrition, exercise and emotional wellbeing. You will learn how to promote healthy eating in the workplace and how to change your own eating habits. You will also challenge personal attitudes about exercise,explorethebenefitsofactivelivingandregularexercise,and examine models for providing active living opportunities in the workplace. Finally, you will learn to improve self-awareness, becomemoreassertive,developempathy,bemoreflexibleandrealistic, and maintain a realistic positive attitude.



Instructors

Dr. Kyle MurrayProfessorAlberta School of Business, University of Alberta

Dr. Ian MontgomerieManagement Consultant

Dr. Kyle Murray is an Associate Professor of Marketing and the Director of the SchoolofRetailingattheAlbertaSchoolofBusiness.Hisresearchfocuseson human decision making, with an emphasis on the choices that we make asconsumers.Hisworkinthisareahasbeenwidelypublishedinleadingacademicjournalsandhasbeenfeaturedinanumberofbookchaptersandnewspaper articles. Kyle has consulted for a number of organizations including the Competition Bureau, General Motors, Industry Canada, Johnson and Johnson, and Microsoft.

Dr. Ian Montgomerie has been consulting in the area of strategic management for over 15 years and has experience in policy development, consultation, and strategic planning with the Alberta Government. Ian has expertise in public involvement, strategic management, policy development, research design, and group facilitation.

3 DAYS $1050

Public Consultation and Communication

•Understandingthecontinuumofinvolvement•Principlesofeffectiveconsultation•Planningtoworkwithstakeholders,techniquesofstakeholder

engagement, and internal impacts of engaging stakeholders•Marketresearchandtheuseofsurveysandfocusgroups•Brandandrelationshipmanagement•Newmediaandelectroniccommunications•Applicationsofbehaviouraleconomicsinagovernmentcontext

Consulting with the public and stakeholders has become common practice in the Alberta Government. Identifying the key consultation questions, building trust, and building relationships are essential to successfully engaging stakeholders and the public in policy and program decisions. In this course, you will learn the tools that enable you to plan and manage a consultation process and use marketing techniques in the communication of information related to government policies, decisions, and services.




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Dr. Roger Palmer Management Consultant


After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment,andAlbertaHealthandWellness.HeheldthepositionoftheInterimDeanoftheSchoolofPublicHealthattheUniversityofAlbertaforthree years and then moved to the School of Business as Director, MBA, PolicyandPublicManagementSpecialization.Heisnowpresidentofhisownmanagement consulting company with clients in healthcare, and government.

Public Policy

•Whatispublicpolicy?•Policydevelopmentprocessesandpractices•Analysisofcurrentpolicystatements•Roleofgovernmentinsupportingelecteddecision-makers•Roleofstakeholdersinbuildingeffectivepolicy•Keystepsindeveloping,implementing,andevaluating

public policy

This course provides an overview of public policy, the Alberta public policy environment, and the policy development process. You will gain an increased understanding of what public policy is, explore the processes involved in developing good public policy, learn how policy decisions are made in the Alberta Government, and share perspectives on managing the policy development process.






The Social Environment

•ThedemographictrendsreshapingAlbertaandCanada,suchas population aging, international and interprovincial migration, the brain drain, urbanization, and growing cultural diversity

•Shiftsandstabilityinpublicopinion,attitudesandvaluesconcerningissuessuchastheimportanceoffamily;publicpolicypriorities;andtherolegovernmentshouldtakeonhealthcare, education and social welfare

•Changingfamilypatternsandwork-familybalance,childcareand eldercare

•Labourmarkettrends,workplaceconsiderations,andfutureneeds

•Education,jobrelatedtraining,andtheimpactoftechnologicalchange

You will increase your knowledge and awareness about the social environment in Alberta and Canada, and consider the implications of key social trends for the work in the public sector. You will learn to apply the empirical and conceptual material covered in lectures to your own work contexts, your department and the public sector as a whole.




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Dr. John LangfordProfessor School of Public Administration, University of Victoria

Dr. John Langford’s academic background is in political science, with particular interests in Canadian government and politics, machinery of government and public sector ethics. Prior to the University of Victoria, he taught at York University and worked with the Royal Commission on Financial Management and Accountability. From 1993-2001, Dr. Langford was a Chief Federal NegotiatorintheB.C.treatyprocess.HehasadvisedgovernmentsatalllevelsinCanadaandinotherjurisdictionsontheenhancementandmanagementofethical conduct.

Standards of Conduct in the Alberta Public Service(Formerly: Ethics in the Public Service)

•Theapplicationofcorevaluesandrulestocasesdealingwithintegrity,accountability,impartiality,conflictofinterest,politicalneutralityandconfidentiality

•QandAsessiononthelastafternoonwiththeCHRofficerresponsible for the development and enforcement of the Code of Conduct and Ethics

In this fast-paced, case-based, interactive workshop, you will learn how to deal with ethical dilemmas addressed in the Alberta Public Service Vision and Values statement, the Code of Conduct and Ethics for the Public Service of Alberta and a selection of other government policies (including the new whistle blower protection legislation) setting out standards of behaviour for Albertapublicofficials.



Instructor

Frank has been delivering seminars for over 25 years. Prior to his current position as an educator, his professional experience included public auditing, managementconsulting&commercialbanking.HecurrentlyholdsacontinuingpositionatMacEwanSchoolofBusinessaswellasanadjunctlecturerattheUniversity of Alberta. Frank is a much sought-after speaker and is well known for his ability to deliver complex material in a direct, relevant, simple and “digestible”manner.

Frank SaccucciCorporate Trainer

3 DAYS $1050

Strategic Finance: Government Budgeting, Forecasting & ReportingCombined offering MDP/SEMDP

•Thefiscalsituationintheprovince.Wheredoesthemoneycomefrom(revenue)andwheredoesthemoneygo(expenditures)?Factors that impact revenue

•WhatistheAlbertaGovernment’sfiscalplan?Whatisthetotalbudget?Whatarethelegislativestructures/actsthatguideourwork?(FinancialAdministrationAct,FiscalResponsibilityAct,Government Accountability Act)

•Privatesectorvs.publicsector(profitorientedvs.balancedbudget)

•ThestagesoftheGoAbudgetcycle.Thedifferencebetweenanoperating and capital budget

This session provides an introduction to Alberta Government financeandbudgeting,includinglearningtoreadandinterpretavarietyoffinancialstatementsandreports.Participantswillexplorethefactorsthatinfluencethefiscalsituation,thelegislationthatgovernshowfinancesaremanaged,theroles/responsibilitiesof Cabinet and various committees, the budget cycle, forecasting and reporting. Participants will leave this session understanding boththe“bigpicture”ofAlbertaGovernmentfinanceaswellasdevelopingandrefiningskillsfortheirday-to-dayworkwhichcontributestotheoverallfiscalgoals.

Please note: Course content may be of interest to those who have previously taken the Finance For Non-Financial Managers course.

SEMDP Participants are eligible to enrol in Strategic Finance.

* All offerings are joint MDP and SEMDP. Credit will be earned in participants’ respective programs.

NEW




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Strategic Management

•Definingstrategicmanagementandreviewingthestrategicprocesses of the Alberta Government

•Operationalizingthestrategicplan•Toolsforenvironmentalscanning•Definingprogramoutcomesanddevelopingoutcomemeasures

through logic modeling

The purpose of this course is to improve your effectiveness as a manager within the public service by providing the tools to think and act strategically. Strategic management is the foundation of transformational leadership. You will learn how to apply the concepts and processes of strategic management within the Alberta Government and how they work in practice and within the very different contexts of each department.

Online Learning Opportunities

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SEMDP: Introduction to Strategic Human Resources Management (4 credits)

Start Date: November 4, 2013 End Date: November 29, 2013Registration Deadline: October 4, 2013 – Register online

Course Description:

Managing and motivating people are critical tasks for management, particularly in the context of rapidly changing and highly competitive organizational environments. In this course, employees are considered an invaluable asset that can give rise to a competitive advantage fortheorganization.Hence,thiscoursefocusesonthestrategicapproachtoHumanResource(HR)Management.ItaimstoalignHRstrategies with the organizational strategy and ensure congruence in policies and practices in order to bring out the best in employees (in terms of their own development and performance). It is not intended totrainstudentsasHRprofessionalsbutasmanagerswhoareinevitably involved directly or indirectly in people management.

MDP: Leading and Managing through Organizational Change (4 credits)

Start Date: February 24, 2014. End Date: March 21, 2014Registration Deadline: January 27, 2014 – Register online

Course Description:

In this course, learners are challenged to consider different aspects of the change experience from both the management and non-management points of view. Participants enter an interactive multimedia simulation developing and applying new knowledge to hone leadership and change-management skills. They work through decisions surrounding change, build change teams, plan the implementation, and consider many relevant elements in relation to communications, power, politics, and resistance. The simulation bringstolifetheimpactsofspecificdecisionsandoutcomesduringan organizational change.

Time Commitment

The online courses are four-weeks in duration requiring a minimum time commitment of approximately six hours per week. The time to complete the course is paced by weekly requirementswhilemaintainingflexibility,so that learners can participate at their convenience during each 24 hour period.

Course weight

Each 4 week module is worth 1 credit hour at the Athabasca MBA level and 4 credits in the Alberta Government Management Development Programs. The courses are graded to determine a pass or fail.

Course Participation and Interaction: The Virtual Classroom

Active participation in the dynamic learning environment is critical to the successful completion of the courses. Participants are expected to complete all readings and engage in discussions according to the course schedule. Participants primarily communicate with each other at times convenient for them. Students rarely need to be online at the same time as the professor or other learners.

The Alberta School of Business and the Alberta Government are committed to ensuring GoA employees are provided with various opportunities to participate in the Management Development Program (MDP) and Senior & Executive Managers’ Development Program (SEMDP). We are

pleased to announce a partnership with Athabasca University to provide online learning opportunities for GoA employees.

in partnership

with

SEMDPSenior & Executive Manager’s Development Program

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Senior & Executive Managers’ Development Program


Building Effective Teams and 34 Working With Others (3 DAYS)

Economic and Political Environment (5 DAYS) 35

Enhancing your Personal Performance (3 DAYS) 36

Information Management 37 and Organizational Innovation (2 DAYS)

Leading and Managing Change (5 DAYS) 38

The Legal Environment: Aboriginal Law (2 DAYS) 39

The Legal Environment: 40 Administrative and Constitutional Law (3 DAYS)

Leveraging an Inclusive Environment (2 DAYS) 41

Managing Organizational Performance (5 DAYS) 42

Managing Public Sector Ethics in the 21st Century 43 (2 DAYS)

ProjectLeadership: 44 GuidingEffectiveProjectDelivery(3DAYS)

Public Consultation and Communication (3 DAYS) 45

Public Policy (2 DAYS) 46

The Social Environment (3 DAYS) 47

StrategicHumanResourceManagement(3DAYS) 48

Strategic Leadership for Today’s 49 Senior Executive (3 DAYS)

Transformational Leadership: 50 Building a Leadership Culture (3 DAYS)

The Value of Innovation and 51 Knowledge Management (2 DAYS)

Online courses available see page 30 for more information.

MDP/SEMDP Joint Finance offerings, see page 9 and 28 for more information.

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The Senior & Executive Managers’ Development Program is for members of Alberta’s public service ministries, agencies, boards and commissions.

Audience•SeniorManagers•ExecutiveManagers•ManagerGraduatesofMDP,aspart

of the post-graduate program.


Eligibility of CreditsCompletion of the Senior & Executive Managers’ Development Program earns six credits towards the electives in the Alberta MBA program.

Leadership

Managing a Team

Managing Your Work

Personal Effectiveness

Understanding Our Environment

•LeadingandManagingChange•ManagingPublicSectorEthicsinthe21st Century•StrategicHumanResourceManagement•StrategicLeadershipforToday’sSeniorExecutive•TransformationalLeadership:

Building a Leadership Culture

•BuildingEffectiveTeamsandWorkingwithOthers•LeveraginganInclusiveEnvironment

• InformationManagementandOrganizationalInnovation•ManagingOrganizationalPerformance•ProjectLeadership:GuidingEffectiveProjectDelivery•TheValueofInnovationandKnowledgeManagement

•EnhancingYourPersonalPerformance

•EconomicandPoliticalEnvironment•TheLegalEnvironment:AboriginalLaw•TheLegalEnvironment:AdministrativeandConstitutionalLaw•PublicConsultationandCommunication•PublicPolicy•TheSocialEnvironment

When planning your learning, consider what would benefit you the most.For example do you want to focus on a particular area or topic to meetaspecificneed?Or,doyouwanttotakeacross-sectionofcoursestoprovideabroadperspective?

Also keep in mind that: •Coursescanbetakeninanyordertomeetyourlearningneeds.•19daysoftrainingarerequiredtograduate.Graduatesare

encouraged to continue learning by attending additional courses.


Competencies


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Building Effective Teams and Working with Others Jan. 8-10, 2014 3 $1050

Economic and Political Environment Oct. 28 - Nov. 1, 2013 5 $1750

Feb. 10-11 & Feb. 24-26, 2014

Enhancing Your Personal Performance Mar. 3-5, 2014 3 $1050

Information Management and Organizational Innovation Watch for dates in 2014/2015 2 $900

Leading and Managing Change Nov. 4-8, 2013 5 $1750

Apr. 7-11, 2014

The Legal Environment: Aboriginal Law May 8-9, 2014 2 $700

The Legal Environment: Administrative and Constitutional Law Feb. 18-20, 2014 3 $1050

Leveraging an Inclusive Environment Jan. 29-30, 2014 2 $700

Managing Organizational Performance Nov. 25-29, 2013 5 $1750

Managing Public Sector Ethics in the 21st Century Apr. 28-29, 2014 2 $900

Project Leadership: Guiding Effective Project Delivery May 5-7, 2014 3 $1050

Public Consultation and Communication Dec. 9-11, 2013 3 $1050

Public Policy Oct. 9-10, 2013 2 $990

Jan. 23-24, 2014

The Social Environment Feb. 3-5, 2014 3 $1050

Strategic Finance: Government Budgeting, Forecasting and Reporting See Page 9 3 $1050

Strategic Human Resource Management Jan. 15-17, 2014 3 $1050

Strategic Leadership for Today’s Senior Executive Sept. 30- Oct. 2, 2013 3 $1500

Mar. 12-14, 2014

Transformational Leadership: Building a Leadership Culture Oct. 15-16 & Dec. 2, 2013 3 $1050

The Value of Innovation and Knowledge Management Jan. 6-7, 2014 2 $700

Please see page 4 for Calgary dates and page 30 for Online courses.See page 9 and 28 for more information on the joint MDP/SEMDP Finance offerings.





Instructor


BillisaCharteredPsychologistwhomajoredingroupdynamics.Hehasworked for many years in the oil and gas industry, in the Beaufort Sea, in both fieldoperationsandheadoffice.Hehasworkedingovernmentrelationsastheowner’s representative for energy companies and currently works extensively as a business coach for managers and executives. In his work with teams, Bill focuses on helping people learn to work effectively together to improve organizational performance and team effectiveness.

Building Effective Teams and Working with Others

•Teamformationanddynamics;whatreallyhappenswhenpeopleworktogether?

•Theuseofcross-functionalteamsinaconstantlychangingenvironment

•Understandingandusingdiversitytoimproveperformanceofcross-functional teams

•Buildingeffectiverelationships•Fosteringacollaborativeworkenvironment•Analyzingorganizationalteamissuesfromtheseniormanager’s

perspective

The Alberta Public Service places great emphasis on effective cross-ministry collaboration and teamwork. You will examine the use of teams to build commitment, enhance productivity, and integrate organizational change to position your organization to successfully adapt to continuous change. You will enhance your ability to work effectively with others and improve team performance in your work environment. You will leave the session withnewideas,arichteamexperienceandtheconfidencetoapproach these challenges when you return to your organization.

Instructors



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5 DAYS $1750

Economic and Political Environment

•Marketfundamentals,globalization,andtrade•Energymarketsandenvironmentalissues•AlbertaandCanada’schangingrolesintheworldand

Canada-US relations•TheroleofAboriginalpeoplesinmoderngovernance•Changesinfederal-provincialrelations•Challengesofdemocraticaccountabilityandinter-ministry

collaboration•Theethicalexpectationsofmoderncivilservantsand

environment policy

The economic section of this course provides a high-level overview of Alberta’s economic environment, focusing on issues and challenges that are of direct relevance to the Alberta Government. You will understand how the economic environment challenges your experience as a leader in Alberta’s public service. The politics section provides an overview of modern democratic politics and examines the close links between political and economic action. You will examine the role of the public service in a democratic society through a focus on such core topics as political neutrality, accountability and policy capacity.

Dr. Joseph Doucet Stanley A. Milner Professor and Interim DeanAlberta School of Business, University of Alberta


Dr. Doucet assumed the position of Interim Dean of the Alberta School of BusinessonJanuary1,2012.HejoinedtheSchoolin2000andsince2005hadbeentheEnbridgeProfessorofEnergyPolicy.Hisprofessionalinterestsarein energy and regulatory economics and policy. Dr. Doucet is a past President oftheCanadianaffiliateoftheInternationalAssociationforEnergyEconomics(IAEE).Hecontinuestocontributetopublicpolicyintheareasenergymarketsand environment.


Instructors

3 DAYS $1050



Instructors

Enhancing Your Personal Performance

•Assessingintrapersonalintelligence• Implementingaplanofactiontomanageemotions•APersonalInvestmentPerspectiveofhealthandphysical

activity•Principlesforadoptingaphysicallyactivelifestyleandregular

exercise •Theimpactofnutrientsandportionsizesonhealthand

performance

In this course you will learn to manage emotional states, build positivism, control tension and stress, increase energy, use mental imagery, become focused, and stay motivated. You will challenge fundamental assumptions about exercise and the exercise industry;examinepersonalbarriers,attitudesandpersonallevelsofphysicalactivityandexercise;andworktowardsincreasedpersonal activity levels. Finally, you will learn how to design your own healthy eating plan by piecing together information that has been gathered over the years, with ideas from classmates, and proven strategies.

Joanne SiemensDietitian

Joanne Siemens has been a nutrition educator forthepast20years.Herclinicalbackgroundincludes a specialization in obesity, heart disease, and diabetes. Joanne runs several programs for the Alberta Government and is currently working onacontractwithHealthCanadaindiabetesandobesity management.

Dr. Don MelnychukChartered Psychologist

Dr. Don Melnychuk is a nationally recognized speaker, corporate trainer and consultant with NadonConsultingLtd.Hespecializesintheareasof stress and fatigue management, adapting to shiftwork, effective communication, and motivation.

Dr. Garry WheelerExercise Physiologist and Psychologist

Dr. Garry Wheeler is an Exercise Physiologist and CharteredPsychologist.HeiscurrentlytheManagerof Research and Counselling at the Steadward Centre, and is a member of the International Paralympic Sport Science Committee.

Instructors



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Dr. Ray Patterson is the Alberta School of Business Fellow in Management Information Systems, and is a member of the Accounting, Operations and InformationSystemsfacultyattheUniversityofAlberta.Heconductsresearchinthefieldsofhealthcare,informationsystems,operationsmanagementandservicescience.Rayhaspublishedextensivelyinpremierjournalsandhas been recognized for his outstanding teaching and his academic program development work.

Dr. Ray PattersonAssociate Professor Alberta School of Business, University of Alberta


Information Management and Organizational InnovationWatch for dates in 2014/2015

•Organization-widevaluecreationandinnovation• ITalignmentwithbusinessobjective•Successfulprojectscreatesuccessfulsystems•Knowledgemanagementwithanemphasisonmodern

collaboration

Haveyoueverwonderedwhyitissodifficulttomakeinnovativechangehappen?Areyouconstrainedbytheorganizationaroundyou?Areyourequiredtodomorewithless,endlesslyputtingoutfiresbutneverhavingenoughtimetocreateinnovativechangetobenefityourclients?Informationisthelifebloodofyourorganization. The trouble is that information is in a constant state offlux,andinformationmanagementsystemsareundergoingfundamental changes. It is important to understand information management in order to take advantage of the opportunities presented to us by new technologies.

5 DAYS $1750



Instructors

Dr. Rodney SchneckProfessor Emeritus and Former Dean Alberta School of Business, University of Alberta

Don CummingsManagement Consultant

Dr. Rodney Schneck’s teaching and research interests are in the areas of organization theory and behaviour, business strategy, public policy and the managementofbusinessandgovernmentorganizations.Hehastaughtdevelopment programs for senior executives and managers in a wide variety of government,business,andnon-profitorganizations.Inaddition,hehasbeenaconsultanttoallthreelevelsofgovernmentandmanybusinessfirms.

Don Cummings has specialized in strategic management and organizational transformation services and has had extensive experience with Board and Executive Management in complex change strategy and turn-around situations.HehasaparticularinterestinsupportingBoardsofDirectorsintheirgovernance role and has developed and implemented governance models with awiderangeofBoardsincludingnon-profit,notforprofit,community,postsecondary and crown Boards.

Leading and Managing Change

•Whataretheforcesofchange?•Theenvironmentalcontextoforganizationalchange•Changeanditsimpactinthecharacteristicsofgovernment•Whatissuesareimportanttoconsiderinthedesignandimplementationofprogramsorprocessesofchange?

•Whatarethecharacteristicsandconsequencesofintroducingdifferent organization designs on the potential success of changeprograms?

•Howdoleadershipandcultureshapetheimplementationofchange?

•Whatcanbedonetoensurechangesareenduringandeffective?

You will gain an understanding of how to lead and manage organizational change in response to many situations. In addition, you will examine the strategic issues that confront managers when dealing with change. You will take away a sense of where your department is in the overall context of the Government of Alberta, and of leading thoughts and practices in the management of change.




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Lorne TernesBarrister and Solicitor

Lorne J. Ternes is a private lawyer specializing in Aboriginal, Intergovernmental andTradeLaw.Heisinvolvedwithaconsultingandmanagementfirmspecializing in aboriginal issues focused on collaborative, positive resolution of issues for Aboriginal, Government and Resource Development interests. AsanExpertLegalOfficerwithAlbertaJusticefrom1989to1998,Mr.Ternesprovided legal advice and assistance to Alberta on Métis issues, Aboriginal and Treaty Rights. In addition, Mr. Ternes was responsible for several trade and constitutionalfilesincludingappointmentsasCounseltoAlberta’sAgreementon Internal Trade negotiation team, and as an Alberta Counsel on the Continuing Committee on the Constitution (Charlottetown Accord).

The Legal Environment: Aboriginal Law

•WhoaretheAboriginalPeoplesofCanada?•ThehistoricaldevelopmentofAboriginalandtreatyrights•TheHistoricalTreatiesandMétisScrip•SynergyforchangeandConstitutionalchange•Comprehensivetreaties•Aboriginalandtreatyrightscommonlawdevelopment•FirstNationandMétisgovernance•TheassertionofAboriginalandtreatyrightsonAlbertapublic

lands •Thedeliveryofprovincialservices•Self-government•AddressingtheRegulatorygaponIndianReserves

In this course, you will learn that the concepts of Aboriginal and treaty rights are based on values and principles that are hundreds of years old. These principles are now entrenched in the Constitution of Canada. You will be guided through the evolution of case law, treaties, and policies that will be relevant to the Alberta Public Service in understanding and addressing current and emerging issues respecting the Aboriginal peoples of Alberta.

3 DAYS $1050



Instructors

Gwendolyn Stewart-PalmerBarrister and Solicitor

William ShoresBarrister and Solicitor

Gwendolyn Stewart-Palmer holds a Master of Laws from the University of London’s School of Economics and a Bachelor of Arts and Bachelor of Law fromtheUniversityofAlberta.Herprimaryareasofpracticeareadministrativelaw, employment/labour law, municipal and planning law, human rights, and civil litigation. She has spent considerable time dealing with annexation issues and has appeared in all levels of court in the Province of Alberta. Ms. Stewart-Palmer is well-published in the area of municipal law and she regularly presents at conferences and for professional bodies.

WilliamW.Shores,Q.C.holdsacombinedLL.B.,(1987)andMastersofPublicManagement(1986)fromtheUniversityofAlberta.Hehasbeenpracticinglawsince1988andwasappointedQueen’sCounselin2006.Bill’smainareasofpractice are administrative, municipal and planning law. In his administrative law practice, he represents professional governing bodies, provincial regulatory agenciesandanumberofagriculturalmarketingboards.Hehassignificantexperience in advising on legislative change including, new health professions legislation, privacy legislation and deregulation of agricultural marketing.

The Legal Environment: Administrative and Constitutional Law

•Howstatutesandregulationsarecreatedandthebenefitsandlimitations of each

•TheCanadianjudicialsystem,focussingonthecourtsofAlberta•Constitutionalandotherlegallimitsonalegislativebodytodelegatelegislative,administrativeandquasi-judicialpowers

•Substantiveerrors,proceduralerrors,anderrorsofdiscretionthat allow courts to overturn government decisions

•Theroleofthecourtsinreviewingexecutiveandadministrativeaction

In this course, you will gain an understanding of Alberta’s legal environment, including constitutional, administrative, and contract law. The course addresses the constitutional framework of government in Canada, with an emphasis on the division of powers between the Parliament of Canada, the provincial legislatures, and the Charter of Rights and Freedoms.




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Cassandra DorringtonManagement Consultant

Cassandra is the President of the Canadian Aboriginal and Minority Supplier Council. Working with organizations, her mandate is the promotion and integration of diversity across the Supply Chain. A strong player in the national landscape, Cassandra is also a member of the Toronto Board of Trade Diversity Advisory Committee, the Toronto 2015 Advisory Council, as well as the Chair of Black Business Enterprise (BBE) in Nova Scotia. In addition to her myriad of experiences in the business world, Cassandra is a strong advocate for the eradication of homelessness and the fostering of self-empowerment for young women.Shehasreceivedmultipleawardsovertheyearsasareflectionofherservice to the community and business world.

Leveraging an Inclusive Environment (Formerly: Managing a Diverse Workforce)

•WhatismeantbyDiversityandInclusionintheworkplace•Refresheronvariouselementsofdiversity•Latestfederalandprovincialstatistic•Step-by-Stepprocessforidentifyinganddefeating

inherent biases: - Understanding unconscious bias - Effects of bias in an organization - Identifying the impact on inherent bias - Pro-actively addressing bias/Reframing bias -Benefitsforreframingbiasintheworkingenvironment - Leveraging inclusion•OtherjurisdictionalmodelsonDiversityandInclusion•Reviewingdiversityplans•FormulatingaDiversityandInclusionplan

Inrecognitionofthevariousaspectsof“DiversityandInclusion”,thiscoursedefinestheprocessonhowonecanleveragediversityto create a dynamic and inclusive workplace. The concept of leveraginganinclusiveenvironmentiscontingentupondefiningand developing the linkages between the key elements of how the composition of the workforce, workplace and structure, shape and defineaninclusiveenvironment.Stepssuchasacknowledgingand understanding unconscious bias, removal of institutional barriers and inserting levers for innovation and creativity set the stage for fostering an inclusive workplace.




Dr. David J. CooperProfessor Alberta School of Business, University of Alberta

Dr. Vaughan S. RadcliffeProfessor University of Western Ontario

DavidCooperjoinedtheUniversityofAlbertain1989,andbecamethefirstholderoftheCertifiedGeneralAccountantsofAlbertaChairinAccounting(1995- 2011). David obtained a BSc (Econ, honours) from the London School ofEconomicsandhisPhDfromtheUniversityofManchesterin1980.Hehastaught senior managers in a variety of programs in Canada, the US and Europe, and has consulted with public and private sector organizations on strategy, performance management and costing.

Vaughan Radcliffe is Associate Professor of Managerial Accounting and Control at the University of Western Ontario and Past President of the Canadian AcademicAccountingAssociation.HeholdsaB.Sc.(Hons)andM.Sc.fromtheUniversity of Manchester Institute of Science and Technology and completed hisPh.D.attheUniversityofAlberta.Hisresearchinterestsincludeaccounting,regulation,governmentauditing,field-basedresearchandaccountinghistory.

Managing Organizational Performance

•Accountabilitythroughperformanceindicatorsandthepublicaccounts

•Developmentandimplementationofbusinessplanning,including links to budgeting, and performance measurement for departments and programs

• Incorporatingprogramevaluationandcostbenefitanalysistoextend business planning and performance measurement

•Costestimation,identificationandmeasurementandtherolethese concepts play in management decision making, notably in developing and managing service level agreements, outsourcing decisionsandmajorshiftsinactivitiesandprivatization

You will learn how to effectively develop and implement business plans, develop and use organizational performance measures and analyzecostsandbenefitsofunitsandprograms.




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Instructors


Dr. John LangfordProfessor University of Victoria


Dr. John Langford’s academic background is in political science, with particular interestsinCanadiangovernmentandpolitics,andpublicsectorethics.Hispast experience includes working with the Royal Commission on Financial Management and Accountability. From 1993-2001, Dr. Langford was a Chief FederalNegotiatorintheB.C.treatyprocess.Hehasadvisedgovernmentsatall levels in Canada on the enhancement and management of ethical conduct.

Managing Public Sector Ethics in the 21st Century(Formerly: The Responsible Public Servant: Ethics in the Alberta Public Service)

•Thechangingsocietalandpoliticalenvironmentforpublicservice ethics

•Ethicalissuesinareassuchaspersonalresponsibility,politicalneutrality,conflictofinterest,confidentiality,privacyprotection,diversity and accountability

•Newinstrumentstoenhanceorenforceethicalbehaviourintheworkplace such as whistle blower incentives and protection, post-employment restrictions for ex-public servants, value statements and increased employee monitoring (interactions with citizens, internet use, drugs and alcohol, etc.) within the workplace.

Managing public sector ethics is a tough policy problem. This session gives you the opportunity to think critically about the way we deal with long-standing and emerging public service ethical dilemmas in today’s challenging environment. It will broaden your understanding of that environment and the way such dilemmas arehandledinotherjurisdictions.Thecourseengagesparticipantsin active discussions about how to deal with problems, using real life cases and scenarios participants bring to the table.





Martin GoughManagement Consultant

BillLebedovichisaCharteredPsychologistwhomajoredingroupdynamicsand has worked for many years in the oil and gas industry, in the Beaufort Sea,fieldoperationsandheadoffice.Hehasworkedingovernmentrelationsas the owners’ representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizationalperformanceandtheeffectivenessoftheirteamsandprojects.

MartinGoughhasoverthirtyyearsofdiverseprojectexperienceandconsultingexpertisewhichincludestheplanningofprojectsrangingfrombitumenrecoveryplantstosustainablebuildingdesign.Hehasbeeninvolvedintheevaluation and analysis of numerous construction claims for clients in the petrochemical,industrialandcommercialsectors.Heiscurrentlyengagedinprojectriskanduncertaintymanagementforpetrochemical,energyandinfrastructure development.

Project Leadership: Guiding Effective Project Delivery

•TheRoleofProjectsinGovernment•TheStagesofaProject•LeadershipStylesandBuildingtheTeam•PortfolioManagement•PlanandScheduleModeling•TheProjectOrganization–RolesandResponsibilities•RiskManagement•DecisionAnalysisandSupportProcesses•ContractingStrategies•VendorClaimManagement•TheProjectEnvironmentandCulturalIssues•ProjectControl•ConflictResolution•ProjectLook-backsandLessonsLearned

This course is designed to give you the leadership skills and knowledgerequiredtoleadandtosupportprojectefforts.Itprovidesanunderstandingofhowprojectsenablestrategicchange and introduces the organization and processes associated withmanagingprojects.Thiscourseprovidesgroundinginthestagesoftheprojectcycle,contractingstrategies,projectteamorganization, risk management and change management. It introducesthecriticalactivitiesofdecisionanalysis,conflictmanagementandprojectlook-backs.




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Instructors

Dr. Kyle MurrayProfessorAlberta School of Business, University of Alberta


Dr. Kyle Murray is an Associate Professor of Marketing and the Director of the SchoolofRetailingattheAlbertaSchoolofBusiness.Hisresearchfocuseson human decision making, with an emphasis on the choices that we make asconsumers.Hisworkinthisareahasbeenwidelypublishedinleadingacademicjournalsandhasbeenfeaturedinanumberofbookchaptersandnewspaper articles. Kyle has consulted for a number of organizations including the Competition Bureau, General Motors, Industry Canada, Johnson and Johnson, and Microsoft.


Public Consultation and Communication

•Understandingthecontinuumofinvolvement•Principlesofeffectiveconsultation•Planningtoworkwithstakeholders,techniquesofstakeholder

engagement, and internal impacts of engaging stakeholders•Marketresearchandtheuseofsurveysandfocusgroups•Brandandrelationshipmanagement•Newmediaandelectroniccommunications•Applicationsofbehavioraleconomicsinagovernmentcontext

Effective consultation and communication with the public and stakeholders are essential to the successful achievement of policy outcomes. Within the Alberta Government, senior and executive managers should ensure that stakeholders are involved in decisions and that there is effective communication with the public on policy and program issues. You will learn to lead effective consultations, the importance of effective consultation to successful policy and program initiatives, and the role of marketing communications in the management and dissemination of information related to government policies, decisions, and services.

Instructors




Public Policy

•Theconceptofagendasettinganditsimpactonpolicydevelopment

•ConsiderationoftheCanadianandglobalcontextforpolicydevelopment and implementation and its effects on Alberta and beyond

•Choiceandconsequencesofdifferentpolicydeliveryoptions• Implementationmodelsandtheirrequirements•Comparisonofstrengthsandweaknessesofvariouswidely

used evaluation techniques•Ethicsandvaluesinevaluatingpublicpolicy•Theskillsneededbyindividualsandgovernmentsinbuilding

policy capacity in the 21st century

Inthiscourse,youwilllearnaboutpolicytheory;thecharacteristicsof‘good’publicpolicy;individualandorganizational skills and resources required for strong public policy capacity and that public policy is a series of choices that determine ‘who gets what.’ This course is a response to the Alberta Government’s commitment to strengthen its policy capacity and, in this respect, to make its public service the best in Canada.








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The Social Environment

•ThedemographictrendsreshapingAlbertaandCanada•Shiftsandstabilityinpublicopinion,attitudesandvaluesconcerningissuessuchastheimportanceoffamily;publicpolicypriorities;andtherolegovernmentshouldtakeinhealthcare, education, social welfare and other social issues

•Changingfamilypatterns,includingtrendsinmarriage,divorce,and family composition

•Labourmarkettrends,workplaceconsiderations,andfutureneeds in relation to Alberta’s rapidly changing economy

•TheimpactoftechnologicalchangeonAlbertaworkers

You will explore key features of Alberta’s social environment, highlightinghowsocialpatternsandpublicopinionbothinfluenceand are affected by public policy. You will have an opportunity to examine some of the key demographic, educational, health, family, and labour market trends in Alberta and Canada, and to consider the implications of these trends for policy and the quality of life of Albertans. In addition to examining social patterns and trends, you will also explore current issues such as the value of higher education, privatization, family and work, quality of life, and health care.






Drew Bird New InstructorManagement Consultant

Drew has worked with organizations in Canada, the US, and the UK, including Microsoft, the London Stock Exchange, the Bank of England, the United Nations,andOsborne-McGraw-Hill.DrewholdsanMSc(Distinction)inOrganizational Psychology from the University of London, England, and an MA in Leadership from Royal Roads University in Victoria, Canada. Combining hands-on senior leadership expertise with evidence-informed approaches, Drew’sexperiencespansawidevarietyoffieldsrelatedtotheidentification,development, and engagement of today’s leaders and team members.

Strategic Human Resource Management

•DefiningstrategicHRfromapracticalperspective•TheprocessofHRplanninginyourbranchordepartment•Howtoattract,hireandretain:fromtheplantotheinterviewto

the position•Careerdevelopmentforstaff•Performancemanagementinthenewage:howtoenablethe

success of your staff•Rewardsandrecognition:maximizingthepossibilitieswhile

appreciating the constraints•Successionplanning:definingcriticalpositionsandpositioning

for the future

DoestheHRcomponentofyourroleseemcomplexordaunting?In this session, you will learn how to approach the ‘people’ aspects of your leadership portfolio from a more strategic perspective. You will work collaboratively with colleagues from across the government as you examine how to develop, retain and attract people with the right skills and motivation to enable both their individual success and progress towards your branch and/or departmentobjectives.YouwilllookatHRfromacareerlifecycleperspective, from initial hire through to succession planning, and explore how to balance the day-to-day realities of life in the GoA.




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Françoise MorissetteProfessor Queen’s University

FrançoisehasbeenaFacultyMemberatQueen’sUniversitysince1994andwasmadeafellowin2006.Herfocusisonleadershipdevelopmentforsenior executives in the provincial Government. As a consultant, Françoise is amajorcontributortothefieldofOrganizationalDevelopment.HerpracticetakesherwithinCanadaandinternationally.HermainareaofexpertiseisLeadership Development. Through a variety of interventions, she helps leaders, organizations and communities enhance their leadership capacity. She is a muchindemandspeakerinbothofficiallanguagesandregularlypresentsatmajorconferencesacrossthecountryandabroad.

Strategic Leadership for Today’s Senior Executive

•Contrastingleadershipandmanagement• Individualleadership:TheMakingofaLeader•Organizationalleadership:BuildingLeadingOrganizations•CollectiveLeadership:Demystifyingstrategicandsystems

thinking•Strategicandsystemsthinkingandaction•HowtoapplyleadershipmethodstotheAPSstrategic

framework: values, vision, mission, priorities and workforce plan •Developactionplansformovingforwardandadoptbest

practices from across the country

More than any other factor, leadership affects the success or failure of any enterprise. In the public sector expectations are changing: citizens want more participation in public policy formulation, more accountability for results, and more integrative thinking. Governments are expected to think and act strategically, across large systems and over the long term. In order to raise the bar and meet stakeholders’ expectations, public leaders must lead differently. In this course, you will learn how to increase your personal effectiveness as a leader, build your organization’s leadership capacity, enhance strategic and system thinking and enable action across the APS.

Instructor




Dr.BarryMitchelsonhasdevotedthelasttwentyfiveyearsofhisprofessionallife to gaining a better understanding of leadership and how individuals can improve as leaders. Through his experiences as a university basketball coach, a professor specializing in leadership development and organizational change, aconsultanttoprivate,publicandnot-for-profitorganizationsandaDeputyMinister of a multi-faceted provincial ministry, Barry has concluded that we all can improve as leaders.

Dr. Barry MitchelsonManagement Consultant and Professor EmeritusAlberta School of Business, University of Alberta

Transformational Leadership: Building a Leadership Culture

•Determinethefoundingprinciplesandconceptsofleadership•ExplorethefiveleadershippracticesaspresentedbyJim

Kouzes and Dr. Barry Posner in their book entitled The Leadership Challenge

•Developpersonalimprovementstrategiesforeachoftheleadership practices

•Createapersonalleadershipdevelopmentplan•Committothecontinuousimprovementofleadershipabilities

This course guides you to establish the necessary on-going habits and processes to ensure that you commit to continuously improve your leadership abilities. You will return after approximately six weeks to report on your further understanding of yourself as an improving leader and will receive more detailed self awareness through the use of a 360-degree assessment tool (i.e. The Leadership Practices Inventory).




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Instructors

Dave McGarvaManagement Consultant

Dr. Kirby WrightManagement Consultant

DaveMcGarvaisaCertifiedManagementConsultant(CMC)withover12yearsofexperienceconsultingtoboththepublicandprivatesectors.Hisexpertiseis in the areas of business process redesign, knowledge management, capital asset reinvestment planning, activity based costing, performance measurement and organizational reviews.

Dr. Kirby Wright’s professional and academic interests are in knowledge management (KM), innovation, and workplace learning, in public and privateorganizations.HespecializesindevelopingKMstrategies,designingcommunities of practice and knowledge networks, supporting personal knowledge management and enhancing evidence-based decision making and practice.HeservedasAssistantDeputyMinisterforMunicipalAffairswiththeGovernment of Saskatchewan.

The Value of Innovation and Knowledge Management

•Thevalueandcomplexityofknowledgeandknowledgemanagement

•Theprinciplesofstrategicinnovation•Knowledgemanagementtools,technologiesandapplications•Encouragingandsupportinginnovationandknowledgecreation,

and sharing activities• Identifyingopportunitiestoenhanceinnovationandknowledge

management within individual organizational settings

As executives begin to explore leadership approaches that emphasize innovation and knowledge management, there is often a realization that new leadership strategies are required. In this course, you will learn two interrelated themes: creating, applying and sharing knowledge in a systematic manner, and developing a culture and capacity for innovation. You will also focus on the strategic management of knowledge and innovation within a public sector setting. You will explore principles of innovation and knowledge management as well as develop approaches to enhance your own organizational practices.

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Corporate Executive Development Competency Sessions


Building Strategic Relationships (2 DAYS) 54

Leadership (2 DAYS) 55

Resource Management (2 DAYS) 56

Results Orientation (2 DAYS) 57

Strategic Thinking (2 DAYS) 58


Building Strategic Relationships Nov. 21-22, 2013 2 $790

Leadership Mar. 10-11, 2014 2 $790

Resource Management Feb. 12-13, 2014 2 $790

Results Orientation Jan. 13-14, 2014 2 $790

Strategic Thinking Oct. 21-22, 2013 2 $790


CED Corporate Executive Development Competency Sessions

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The Corporate Executive Development Competency Sessions are for members of Alberta’s public service ministries, agencies, boards and commissions.

Audience•ExecutiveManagers•SeniorManagerGraduatesofSEMDP,as

part of the post-graduate program.


Leadership

Relationship Building

Resource Management

Results Orientation

Strategic Thinking

•Positivelyinfluencingpeopleandeventsinaleadershiprole

•Developingandmaintainingwin/winrelationships and partnerships

•Effectivelymanaginginternalandexternalresourcestoachieve organizational goals

•Knowingwhichresultsareimportant,andfocusingresources to achieve them in alignment with the goals of the organization

•Takingabroadscale,long-termview,assessingoptions and implications


Competencies




Robert Porter LynchManagement Consultant

Mr. Lynch holds a Master’s degree in Organizational Development from HarvardUniversityandabachelordegreeinInternationalRelationsfromBrownUniversity.Hehasactedasnegotiationscoachforscoresofalliancesandoftenspeaksbeforeinternationalanddomesticbusinessgroups.Hehasappearedon television and radio, and syndicated tape distribution and has authored an award winning book and best seller on building corporate alliances and collaboration.Hehasbeenrecognizedforhisground-breakingworkincreating“alliancearchitecture,”andtheprofession’sfirstbenchmarkingstudies.

Mr. Lynch is founding Chairman of the Association of Strategic Alliance Professionalsandservesasadvisortonumeroustechnologycompanies.Heis a faculty member of the American Management Association and teaches alliance courses at the Universities of Alberta, British Columbia, and San Diego.

Building Strategic Relationships

•Developingthestrategy•Criticalleadershipissues•Thearchitectureoftrust•Negotiatingastrategicrelationship•Managingstrategicrelationshipsincomplexorganizations

Effective delivery of government services is highly dependent on forming and using strategic relationships. In this session, you will havetheopportunitytoworkonyourown“realworld”examplesapplying proven best practices to form, manage, regenerate and innovate strategic relationships in your organization. You will work interactively, applying the most effective principles and methodologies, resulting in the development of action plans to achieve breakthrough results to create collaborative relationships.




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Françoise MorissetteProfessor Queen’s University

FrançoisehasbeenaFacultyMemberatQueen’sUniversitysince1994andwasmadeafellowin2006.Herfocusisonleadershipdevelopmentforsenior executives in the provincial Government. As a consultant, Françoise is amajorcontributortothefieldofOrganizationalDevelopment.HerpracticetakesherwithinCanadaandinternationally.HermainareaofexpertiseisLeadership Development. Through a variety of interventions, she helps leaders, organizations and communities enhance their leadership capacity. She is a muchindemandspeakerinbothofficiallanguagesandregularlypresentsatmajorconferencesacrossthecountryandabroad.

Leadership

• ImportanceofLeadership:the#1criticalsuccessfactor•LeadershipToday:whatisnew?Implicationsforpublicservantsandforelectedofficials

•Newleadershipskills:SystemsThinking;BestPracticeIllustration: Ending homelessness in Alberta

•NewLeadershipSkills:Partnering&Agility;BestPracticeCentral Okanagan Valley Integrated Transportation System

•NewLeadershipSkills:Innovation;BestPractice:AustralianGovernment National Innovation Strategy

•EnhancingLeadershipCapacitythroughanintegrated,systemicapproach: Best Practice: Succession Planning for Government Executives in the state of Victoria, Australia

•TheneedforTalentDevelopmentInfrastructures;BestPractice:CanadianHockeySystem

In today’s world, senior public leaders must demonstrate strong consultative, strategic and systems thinking capabilities. In order to raise the bar, public leaders must think and act across entire systems. This program explores new leadership competencies and showcases a wide range of best practices to adopt or adapt. You will learn strategies to align consultative processes, strategic planning and systems thinking in order to deliver on GOA’s Priorities, ways to enhance and leverage leadership capacity across the APS, now and for the future, at the individual, organizational and collective levels, and the best public leadership practices from across the country and the world.


Topics covered:


Dr. Ray PattersonProfessorAlberta School of Business, University of Alberta

Dr. Erik RollandAssociate ProfessorUniversity of California

Dr. Ray Patterson is the Alberta School of Business Fellow in Management Information Systems, and is a member of the Accounting and Management InformationSystemsfacultyattheUniversityofAlberta.Heconductsresearchinthefieldsofhealthcare,informationsystems,operationsmanagementandservice science.

Dr. Erik Rolland is Professor of Information Systems in the Department of Accounting and Information Systems at the School of Business Administration attheUniversityofCaliforniaatRiverside.Hespendsmostofhistimeresearching topics related to management and technology, the electronic economy, service and healthcare management, and modeling of complex business problems.

What will you learn:This session will provide an overall framework for innovative value creation in the organization, focusing on increasing value, improving performance, lowering cost, and managing risks. You will be provided with frameworks for understanding how value is created in an organization and how resources should be allocated to maximize value creation. You will learn creative thinking tools that focus on strategic innovation. This session will have a special focus on the role of information technology.

•Valuecreationandinnovation•Collaboration•Visionandstrategy,resourcesandstakeholders•Performanceandmetrics•Knowledgeandskills•Projectsandprocesses•Managingrisk

Resource Management




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Dr. Roger PalmerManagement Consultant


Results Orientation

•Leadership-the“tonefromthetop”determineshowwellaresults-orientation culture will be embedded within a department

•Whatareresultsanyway?•Thelinkwithaccountability-whendoesaccountabilityforresultsworkwell?Whendoesitfail?

•Publicservicerealities-howdoesresults-orientationplayoutagainsttherealitiesinwhichpublicserviceexecutivesoperate?

This session covers the strategic and operational aspects of results-based management in the Alberta Public Service. You will review a results-oriented approach as a tool for motivating and communicating with staff about high-level issues within their department. The session will also emphasize the strategic importance of results reporting as the foundation of accountability between government and citizens. As well, you will examine your operational role in ensuring results reporting and results management are technically sound.




Dr. Roger PalmerManagement Consultant


Strategic Thinking

•Strategicthinking-distinguishingbetweenstrategy,strategicthinking,andstrategicmanagement;creatingpublicvalue;relating strategy to public policy

•Toolsandtechniquestoassiststrategicthinking-STEEPanalysis, SWOT analysis, scenario planning

•Toolsandtechniquesformanagingyourexternalandinternalenvironments

•Externalenvironments:stakeholderanalysis,managingexternallegitimacy, cooperative strategies

• Internalenvironments:resources,capabilitiesandcorecompetencies, leadership, managing internal legitimacy

This session will present a provocative and pragmatic approach to strategic thinking and focuses on contemporary strategic challenges within the public sector. You will be provided with the key tools, techniques and frameworks to assist in broadening your perspective on policy issues.

Advisory Committee

The Alberta Government Management Programs receives input and direction from an Advisory Committee of senior governmentofficials,instructors,programdirectors, and participant representatives.

The Advisory Committee helps ensure that the programs are well-aligned with the Alberta Government context and emerging trends in education.

Administration

The Management Programs are delivered in partnership between the Alberta School of Business, Executive Education and Corporate Human Resources, Alberta Government.

Executive EducationAlberta School of Businesswww.executiveeducation.ca780-492-4896

Corporate Human ResourcesAlberta Government

www.chr.alberta.ca/mdp

www.chr.alberta.ca/semdp

www.chr.alberta.ca/ced

FAQs

How do I register?

To register, visit www.executiveeducation.ca

Ifyouareregisteringforthefirsttime,youwill need to create an Executive Education profile.Pleaseincludeyourfullcontactdetails including your ministry when updatingyourprofile.Youwillreceiveanautomatedemailconfirmingyourregistration was received.

The course I would like to take is full. How does the waitlist work?

Waitlisted participants will be moved into available seats in their order of registration. If you are waitlisted for a course and cannot attend, please withdraw yourself from the course, as per the normal cancellation process.

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How many credits is each class worth?

Each day of programming is one credit – for example, a three day class is worth three credits. 80% attendance is required for credit to be awarded. Partial credit will not be awarded for partial attendance.

How can I graduate?

The Management Development Program and Senior & Executive Managers’ Development Program each require 19 credits to graduate and receive your certificate.The Corporate Executive Development Competency Sessions require allfivecoursestobecompletedtograduateandreceiveyourcertificate.ExecutiveEducation hosts a Graduation Ceremony for all the programs in June.

Which courses have I completed and for how many credits?

A complete listing of your courses and the credits received for them may be found

onyourprofileontheonlineregistrationsystem. Once you have logged in click on“mytraininghistory”undertheactionsheadingthenclickon“printtrainingrecord”,again under the actions heading. This will bring up all statuses you have received in any class.

Are there learning opportunities after I have graduated?

Yes! You are welcome to continue enrolling in your program, in courses that meet your learning and development needs. You may also be eligible for the Post-Graduate Program.

Am I eligible for the Post-Graduate Program?

As a manager who has graduated from the Management Development Program, you are eligible to enrol in available Senior & Executive Managers’ Development Program courses.

As a senior manager who has graduated from the Senior & Executive Managers’ Development Program, you are eligible to enrol in available Corporate Executive Development Competency Sessions.

For more information, please visit www.executiveeducation.ca

I am interested in the Alberta MBA at the Alberta School of Business. Does my certificate transfer?

Completion of the Management Development Program earns three credits towards the electives in the Alberta MBA program.

Completion of the Senior & Executive Manager’s Development Program earns six credits towards the electives in the Alberta MBA program.

For more information on the Alberta MBA, please visit www.mba.net

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Cancellation Policy

Ifyouareregisteredbutfindthatyouareunabletoattend,youhavethefollowingcancellationoptions:

21 or more calendar days before the course start date:

You may withdraw from the course via the online registration system with

no penalty.

Within 21 calendar days of the course start date:

You will be required to pay 100% of the course fee.

After course start date:Non-attendance or partial attendance will result in no

credits awarded and 100% of course fee charged.

Substitutionsareallowedforthesamecourseatanytimepriortothecoursestartdatewithoutincurringanyfees.However,ExecutiveEducationmustbenotifiedviaemailofthesubstitutionpriortothecoursestartdate.

Credits for courses are granted based on full attendance of the class dates. In the event you are unable to attend the entire course, make-up days will be allowed in the next available offering of the same course. There is a fee of $150.00 per make-up day (to a maximum of $500.00). Approval and registration for make-up days must be obtained through Executive Education. Make-up days must be requested within 90 days of the course. Requests for make-up days will not be approved if received more than 90 days after the course date.

Subject to change. Please visit website for most current information.

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www.chr.alberta.ca/mdp www.chr.alberta.ca/semdp www.chr.alberta.ca/ced

The momentum of our province is driven by the talent of our workforce, and your dedication and energy

cannot be understated. As supervisors, managers, and senior and executive professionals in the Alberta Government, you are tasked with achieving the results that move our province forward, positioning Alberta as a leader in Canada and around the world.

Built on a shared commitment to leadership development and lifelong learning, the Management Development Program, the Senior & Executive Managers’ Development Program and the Corporate Executive Development Competency Sessions represent a unique educational collaboration recognized as an exemplary model to meet the long-term needs of the Alberta public service.

For all leaders, ongoing executive education provides an opportunity to grow, network, and keep an organization poised for success. The ever changing and distinct needs of public service management are understood as fundamental factors in the design of our leadership programs, resulting in continuous review to ensure they maintain their relevance and value for senior and executive managers.

I invite you to explore the options within these pages, and to include these offerings in your learning plan for the upcoming year. Your participation will add tremendous value to a legacy of programming which challenges and inspires. Through this commitment to knowledge, you will help lay the foundation of success for future generations of Albertans.

Dr. Joseph Doucet Stanley A. Milner Professor and Interim Dean Alberta School of Business University of Alberta

Government of Alberta Management Programs 2013-14

Documents

Transcript of Government of Alberta Management Programs 2013-14