Government CaseStudy Andhra Pradesh Government NREGA 05 2011

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    CLIENT EXPERIENCECLIENT EXPERIENCE

    Andhra Pradesh Government

    leverages TCS expertise to implementNREGA effectively

    National Rural Employment Guarantee Act (NREGA) is Indias

    flagship socially relevant programme to combat poverty. It

    provides the legal guarantee of the right to employment to the

    rural poor. The Andhra Pradesh Government wanted to

    implement the scheme in the state, and realised that atransparent and accountable system with IT-led execution at the

    grass-roots level would go a long way in ensuring its success.

    TCS's NREGA framework, an end-to-end IT solution, has

    successfully automated Andhra Pradesh Government's rural

    employment guarantee scheme. A web-based data centre aids

    in the monitoring and review of the scheme on a continuous

    basis. The solution has brought transparency to the scheme,reduced frauds significantly and improved efficiency in

    processes.

    Customer

    Department of

    Rural Development,

    Andhra Pradesh

    Industry

    Government

    Offering

    Social Development

    Solutions

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    CLIENT EXPERIENCE

    Govt of AP required an end-to-end ICT solution with

    local language interface to ensure that the objectives

    and entitlements of NREGS would reach the wage

    seeking rural households. Early on, TCS had studied the

    draft bill on NREGA, analysed a similar scheme that was

    implemented in Maharashtra and had proposed an ICT

    solution to the Government. Therefore, TCS was

    selected as a partner in this engagement, to study the

    processes from state level to Village Panchayat and

    design a system which could meet the programme

    requirements and work in the Indian rural

    environment.

    TCS Solution

    The system developed by TCS was based on

    distributed architecture and had two major

    components:

    Programme Implementation System:This system,

    developed on the Microsoft platform, helps implement

    the program at the Panchayat/Mandal/Block level. The

    transactional data could be uploaded through several

    means WAN, dial-up or physical media depending

    on the available connectivity. Important features of thesystem were:

    Job card generation and printing in vernacular

    languages

    Detailed engineering estimates of works proposed

    Direct payment to wage seekers and material

    suppliers

    Complete reconciliation of wage payments and

    work progress

    Real time tracking of days worked and wages paid Material indenting, receiving, payment and

    reconciliation capability

    Close monitoring and tracking of works and

    payments through 'Dashboards'

    Tracking inflow and outflow of funds

    Detailed analysis of data for assessing and

    improving the system implementation

    Generation of MIS reports

    The Commissionerate of Rural

    Development (CRD) is part of Department

    of Rural Development of Andhra Pradesh

    and undertakes the implementation ofwatersheds and land development

    programmes for improving rural livelihood

    in the state. CRD is also responsible for

    implementation of the Mahatma Gandhi

    National Rural Employment Guarantee

    Scheme (MGNREGS).

    Business Situation

    In 2005, the Government of India passed the National

    Rural Employment Guarantee Act (NREGA),

    guaranteeing 100 days of wage employment in a year

    to every rural household across the country. The Act

    provides a social safety net for vulnerable groups and is

    also aimed at containing the migration of the rural poor

    to crowded urban centres.

    The Andhra Pradesh Government was one of the

    frontrunners in implementing this programme, and

    recognized that it would require strong systems for the

    effective management of the scheme. The

    contemplated outlays were on an unprecedented scale

    and therefore transparency and accountability were key

    issues. It was also important to ensure that the scheme

    did not fall prey to the rampant corruption that has

    plagued such programmes in the past.

    ICT was identified as a tool that would enable the

    implementation of NREGS, especially as the size of the

    programme was very large, not only from the

    geographical and financial perspective but from the

    perspective of the size of the target group of

    beneficiaries as well. ICT would ensure transparency

    and help in information dissemination, and would

    facilitate online monitoring and evaluation of the

    programme.

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    CLIENT EXPERIENCE

    Effective programme monitoring, through the

    centralization of data and generation of MIS

    reports

    Facilitation of Social Audit by making the

    portal available in both Telugu and English.By making data available for public scrutiny,

    the NREGS Portal facilitated social auditing of

    the NREGS implementation, under the Right

    to Information Act

    I am writing to express my deep sense

    of appreciation at the sustained

    commitment being shown by your TCS

    colleagues in the development of the

    IT-based monitoring system for the

    National Rural Employment Guarantee

    Act in Andhra Pradesh. The system has

    been presented to the Finance Minister

    Shri P. Chidambaram, the Minister for

    Rural Development, Dr. RaghuvanshPrasad Singh and the Deputy Chairman

    Planning Commission, Shri Montek

    Ahluwalia. All three of them were very

    impressed and lauded the TCS

    contributions. There has been

    all-round praise for what TCS has done

    and you may have seen a number ofmedia reports too on this.

    - Jairam Ramesh,

    Minister for Environment,

    Government of India

    Programme Monitoring System: This system

    consists of a data centre which consolidatess the

    transactional information for the state, and a portal

    providing a consolidated view of the entire program

    information. This facilitates the progress tracking,

    monitoring and social audit of the program. Other

    features are:

    Web server to view data over the internet

    Tracking of Program Implementation by

    authorized officials/ citizens

    Grievance management

    The TCS team and the CRD identified payment of

    wages as weakest link in the process chain. Hence, a

    framework for disbursement of wages using an

    automated solution was designed, consisting of three

    distinct software components a laptop-based one

    for enrolment of beneficiaries by capturing finger

    prints data, a Point-of-Service device for disbursement

    of wages by authenticating bio-metric data and a

    portal hosted on the data centre.

    Thus TCS was able to provide a comprehensive

    solution that successfully automated the MGNREGS-AP and the project has won many national and

    international awards. 9948041594

    Benefits

    TCS solution provided the CRD the following

    benefits:

    Transparency and visibility of all transactions

    to all the stakeholders

    Increased accountability since all details ofpersonnel and officials involved were

    available on the system

    Reduction in fraud by effectively blocking all

    possible leakages in the system

    Reduction of effort and administrative costs

    due to the use of IT and automation wherever

    possible

    Accurate and faster wage payments, through

    the use of automation and biometric

    authentication

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    CLIENT EXPERIENCE

    TCSD

    esignServicesM

    0511

    In Andhra Pradesh, thanks to the

    automated system developed by TCS,

    we are confident of ensuring that our

    rural population duly receives what they

    are entitled to, as per the National Rural

    Employment Guarantee Act.

    - K Raju,

    IAS, Former Principal Secretary, RD Ministry,

    Govt of AP and Adviser to National Security

    Commission, India

    Andhra Pradesh is the first state toimplement an automated solution for

    the Rural Employment Guarantee

    Scheme. It provides total accountability

    and transparency in implementing

    the scheme and act as a role model for

    the rest of the country. The web site,

    which is both in English and Telugu,

    facilitates social audit and programmemonitoring effectively. We appreciate

    Tata Consultancy Services for their

    contribution in fulfilling the dreams of

    Andhra Pradesh in implementing the

    NREG Act by developing a

    comprehensive ICT solution.

    - D Srinivas,

    Former Minister for Rural Development,Rural Water Supply and

    EmploymentGeneration,

    Govt of AP

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