Gov 2.0 for Texas Municipal League

By:By:Andrew Andrew KrzmarzickKrzmarzickGovLoopGovLoop Director of Director of GovLoopGovLoop, Director of , Director of

Community EngagementCommunity Engagement

Source: Flickr - Khalid Almasoud's Photostream

10:30

10:45

Gov 2.0/Web 2.0

Tools/Technology

11:40

11:30Mental Break

Talk / Q&A

Get on Board 12:00

G G Gov 1.0Gov 1.0

G G Gov 2.0Gov 2.0

WHAT’S WEB 2.0?WHAT S WEB 2.0?

BLOGSBLOGS

Which of the following have a Blog?g g

a) Los Angeles Fire Department

b) City of Austin TXb) City of Austin, TX

c) City of LaSalle, IL

d) Cit f L ll d TXd) City of Levelland, TX

e) All of the Above

BLOGSBLOGS

4 Ideas• Convert newsletters to online communication

(real time sharing!)

4 Ideas

(real‐time sharing!)

• Present plans and elicit feedback

P t id h t i kl• Post videos, photos more quickly

• Invite citizens / guests to post

EDOCUMENTS

WIKISWIKIS

Wh t i th ld i Wiki?What in the world is a Wiki?

a. an online encyclopediaa. an online encyclopedia

b. a web‐based tool where multiple users

t bli h d dit i f ticreate, publish and edit information

c. a Hawaiian word for “fast”

d. all of the above

Y Y this You You callcall

this

fast?

WIKISWIKIS

WIKIS

Why?

WIKIS

• Provide a space for community collaboration

Why?

p y

• Draw upon the intelligence of the crowd

• Create a crowd‐corrected directory / resource

Y it ’ b it ?• Your city’s website?

SOCIAL VIRTUAL NETWORKSSOCIAL VIRTUAL NETWORKS

Who has the most connections / friends on:

SOCIAL VIRTUAL NETWORKSKNOWLEDGE

SOCIAL VIRTUAL NETWORKS

Information

hIdeasInsightSharing InsightIssuesIndividualsIndividualsIntelligence

KNOWLEDGESOCIAL VIRTUAL NETWORKS

KNOWLEDGE

• Free • “Micro‐blogging”Micro blogging• 140 characters or less• Send and read user updates Send and read user updates aka “Tweets”

• Text‐based but can post links / photos• Text‐based, but can post links / photos• Anywhere, anytime via cell or computer


GovTwit.comSOCIAL VIRTUAL NETWORKS

• State/Local = 900+State/Local = 900+



wefollow.com/twitter/Texaswefollow.com/twitter/Texas

KNOWLEDGESOCIAL VIRTUAL NETWORKS

Communicating with / to citizens quickly

Why?

Communicating with / to citizens quickly

Sharing links to key information

Reporting incidents, sending alerts

Promoting tourism, events, surveys, studies, etc.



“Use of Facebook has really exploded Local government should really want to use Use of Facebook has really exploded...Local government should really want to use this sort of social networking tool. We set up blockwatches, so people can let each other know about suspicious activities and crime in their neighborhoods…a Facebook‐like social networking tool might allow local g g ggovernment to quickly dispel rumors and calm out‐of‐control fears during [emergencies]…” ‐ Bill Schrier, Seattle CIO

http://www.digitalcommunitiesblogs.com/cgi-bin/mt-search.cgi?tag=blockwatch&blog_id=7

TheTheTheThe

StoryStoryStoryStory

Why Problem:Problem:

yMillions of government employees ki i il i b f lworking on similar issues but no safe place to connect and share best practices.

?Solution:Solution:

Online community Online community. Hub to connect disparate conversations/events.

New technology leveraged to collaborate.

What is Research Research

Find and contribute b t ti

Find and contribute b t ti

Solve Solve

the latest trends

the latest trends

best practicesbest practices

government problems

government problems ?

Learn about the Learn about the

MISSION: “Connect Government to Improve Government”

Connect with peersConnect with peers latest solutionslatest solutions

p

FounderFounder•• DoDo‐‐GooderGooder:: 3rd Gen Public Servant, DHS Fellow, Multiple Gov Agencies

•• Innovator:Innovator: Co‐Founder, Young Government Leaders

A d WiA d Wi•• Award Winner:Award Winner: 2006 Rising Star Award, 2007 Fed 100 Winner

•• Speaker:Speaker: 25+ Conferences, Brookings, Harvard Kennedy School•• Author:Author: Wikinomics Federal Times Public Manager•• Author:Author: Wikinomics, Federal Times, Public Manager

•• Athlete: Athlete: Used to be good at golf – 3rd in State

•• Scholar: Scholar: Miami (OH) and UPenn( )

•• Gentleman: Gentleman: Likes Cats and Babies

Evolution SEP 2009:20,000

Members

SEP 2009:20,000

MembersAdding New Features

Adding New Features

JAN 2009:JAN 2009:

JUN 2009:10,000

Members

JUN 2009:10,000

Members

MembersMembers

Passionate Federal Employee

Passionate Federal Employee PresidentPresident

FeaturesFeatures

CommunityLeaders

CommunityLeaders

JUN 2008:GovLoopJUN 2008:GovLoop

p yp y Presidentand CEO,Build Team

Presidentand CEO,Build Team

JAN 2008:Idea

JAN 2008:Idea

GovLoopLaunchedGovLoopLaunched Recognized

Need for More Resources

Recognized Need for More Resources

Passionate VolunteersPassionate Volunteers

ConceivedConceived

Evolution

• World’s leading provider of gov‐to‐citizen communication • Email & Digital SubscriptionEmail & Digital Subscription Management (EDSM) • Fully‐automated, on‐demand

bli i ti tpublic communication system• Email, wireless alerts, and RSS.

Members27,00027,00027,00027,00027,00027,000

…and growing rapidly…and growing rapidly(10% growth per month)

27,00027,000…and growing rapidly…and growing rapidly(10% growth per month)

600+ 600+ TexansTexans

Local GovernmentLocal Government

PODCASTSPODCASTS

PODCASTS

Why?

• Provide public service announcements

• Train personnel

• Tell your historyTell your history

• Conduct a free “Radio Show”Radio Show

• Make info available in people’s handspeople s hands

MOBILE PHONES/DEVICESMOBILE PHONES/DEVICES

What has your Cell Phone taught What has your Cell Phone taught you lately?

““Most cell phones today have more computing power

than was available to NASA during the

Apollo space program…”h fWhy? ‐Wes Ferguson, Author of

Moving at the Speed of Creativity

• Text Messaging• Emergency Notification

Why?

• Emergency Notification• Apps

VIDEO SHARINGWhy/How do you use

VIDEO SHARING?

VIDEO SHARINGVIDEO SHARINGWhy? y

Capture public / ievents / meetings

Promote your city for potential visitors

Succession planning, prepare/share with the next generation

CROWD SOURCINGCROWD SOURCING

NEED A BREAK?NEED A BREAK?

WHAT’S NEXT?

WEB 3 0?

WHAT S NEXT?

WEB 3.0?• 3‐D3 D• Mobile / Clouds• Aggregation

ALL ABOARD!Phone: (202) 352‐1806

Email: Andrew@GovLoop comEmail: [email protected]

Blog: http://GenShift.com

Twitter: @krazykrizTwitter: @krazykriz

GovLoop.com/AndrewKrzmarzick

P t ti Slid h t/g lPresentations: Slideshare.net/govloop

Linkedin.com/in/andrewkrzmarzick

Gov 2.0 for Texas Municipal League

Technology

Transcript of Gov 2.0 for Texas Municipal League