Going beyond the status update - Barrett Dixon Bell

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Going beyond the #statusupdate Content strategies for b2b marketers Presentation @marketingB2B #MarketingSummit Thursday 14 June 2012 @renepower

Transcript of Going beyond the status update - Barrett Dixon Bell

Page 1: Going beyond the status update - Barrett Dixon Bell

Going beyond the #statusupdate

Content strategies for b2b marketers

Presentation @marketingB2B #MarketingSummit

Thursday 14 June 2012

@renepower

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A day of discovery and enlightenment awaits

http://unrealitymag.com

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

I don’t know what

to say

I don’t know where to start?

No one follows me / us

People I follow talk rubbish and offer

me no value

I don’t see the connection to

b2b

I need to generate

leads

I don’t have resource

It’s not measurable

It’s just not relevant to my

business

I don’t have time

I need a big audience

Why are you here?

I don’t know what content marketing is

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What I promised to talk about

Why content

Getting off the ground

Identifying quick wins

Getting seen and getting shared

Never running out of content

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Spoiler alert

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Presentation to: www.bdb.co.uk

Don’t think of content as social.

Think of content as expertise. Social is one route to market.

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Inside the mind of the buyer

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Content fuels trust & transaction

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Engagement is better

Broadcast is great

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Why you should be talking content

You’re in the business of selling expertise

People buy when they trust

Trust takes time, people need to believe

You need to tell your story well

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It’s good enough for Coca Cola

http://www.thecoca-colacompany.com/socialmedia/

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Why companies suck at content?

Not relevant to audienceNot engaging or exciting Confused with social

All broadcastNot easy to access / share

Spammed across multiple platforms

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It’s good enough for BASF

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Creating a content strategy

1. Define needs / pain2. Visit watering holes3. Curate4. Audit what you

have5. Plan6. Create7. Amplify8. Evaluate

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Define audience pain

Identifies topics

Dictates relevance

Establishes trends

Sets parameters

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Presentation to: www.bdb.co.uk

Remember the green cross code?

Stop, look and listen...

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Visit watering holes

• See what works

• What doesn’t

• What’s being said

• What’s missing

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Entry level: Curate Some powerful

influencers and connectors don’t create anything

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Curating content in five steps

Step 1: Get a Google account Set up Alerts and Reader Hit this button to add websites you like

Step 2: Visit namechk & secure profiles

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Curation tools Step 3: Set up your big five Step 4: Set up free Hootsuite dashboard

Step 5: Check Reader – schedule updates for half an hour each morning

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Audit what you have already

Goal = Quick wins

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Rules for creating killer content

Relevance Useful Valuable Lead

generative Social

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Using the Content Matrix Set objectives Select different

content marketing tools

Courtesy of www.smartinsights.com

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Build a content hub The place that all

links return to Interactive not static Go beyond the

expected

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Creating content

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Presentation to: www.bdb.co.uk

Remember: Content drives inbound inquiry so make every piece count

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Plan – editorial calendars A calendar focuses minds and resource

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Amplify

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Amplification Access influencers and customers: 140m users worldwide. 8.6m UK, 100,000s in your sector, 1,000’s in your groups.

Media, influencer and customer contacts. Build influence and distribute content.

Half of all search is video makes YouTube search engine a must.

800m users; lines of personal-professional ever blurring.

Given priority in SERPS. Uptake and functionality will improve over time.

The big five deliver search optimisation, brand amplification and audience

Access influencers and customers: 140m users worldwide. 8.6m UK, 100,000s in your sector, 1,000’s in your groups.

Media, influencer and customer contacts. Build influence and distribute content.

Half of all search is video makes YouTube search engine a must.

800m users; lines of personal-professional ever blurring.

Given priority in SERPS. Uptake and functionality will improve over time.

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Presentation to: www.bdb.co.uk

Relevant, targeted usable content is digital marketing rocket fuel.

Valuable content gets shared.

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Can content be measured?

Buzz by no of posts buzz by impressions shift in buzz channel buzz

asset popularity buzz by customer type mainstream media mentions

growth rate of fans follows friends contacts no of pass alongs

recommends embeds bookmarks subscriptions page views

clickthroughs changes in search ranking type reach channel

geography volume of posts impressions time spent clicks contributions

by bloggers chatrooms wikis online sales offline sales savings change

in share AEV event response event attendance satisfaction feedback

buzz by time of day seasonal buzz competitive buzz category/topic buzz

buzz by stage in DM process mainstream media mentions installs downloads

uploads favourites likes comments ratings

increase in searches %of buzz with links no of views/interactions polls virtual gifts

tags popularity contest entries leads generated

products sampled store visits trials

customer acquisition & retention

complaint handling

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I N T E R N A T I O N A L M A R K E T I N G T H A T C O M M U N I C A T E S

Free your

single use

content from the archive

Refine,

repurpose

& repackage

your existing

material

1. Keep focused on actions and outcomes

2. Map types of content to audience and stages of the buying process

3. Remember the eight steps

4. Create a calendar to map resource

Use actionable information to position expertise

Research where your audience goes and what they are looking for

Takeaways

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RecommendedWebsites Smart Insights blog Content Marketing Institute blog Hubspot blog Problogger

Books Inbound Marketing: Get found using Google, social

media and blogs Dharmesh Shah / Brian Halligan Content Rules CC Chapman

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More?www.bdb.co.uk

0161 925 4700

@bdbmarketing

BDBmarketing

[email protected]

http://twitter.com/renepower

http://uk.linkedin.com/in/renefp

http://marketingassassin.co.uk

@

My first book Seven steps to BRILLIANT B2B digital

marketing with Dave Chaffey due August 2012

Email or follow to be kept up to date

My first book Seven steps to BRILLIANT B2B digital

marketing with Dave Chaffey due August 2012

Email or follow to be kept up to date