GOAL SETTINGOctober 6th, 2010

Is 99.9% pretty good?

99.9% Effectiveness means:

12 Newborns will be given to the wrong parent each day

The IRS will lose two million documents this year

Over 300 words in the Webster’s Dictionary will be misspelled

Almost ONE million credit cards will be incorrectly programmed

What are 2 areas of your work in which you would like to see change?

SMART Objectives

Is it SPECIFIC? – Can you be more specific about your objective?

Is it MEASURABLE? – is there a number involved?

Is it ATTAINABLE? – are you asking too much of yourself?

Is it RESULTS-focused? – Does it tell you WHAT and HOW you will achieve your goal?

Is it TIMELY? – Is there a due date?

Examples:

This training will teach people how to recite the alphabet backwards.

Attendees will learn how to asset map their neighborhoods.

100% of attendees will recite the alphabet backwards by the end of the training day.

The facilitators will talk about ABCD methods and then offer interactive examples.