Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United...

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WORLD DIGITAL REPORT HOLIDAY SALES 2018 Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants, Boxing Day has become the day of the year with the greatest revenue. Website performance is crucial to ensuring digital success. Top 100 highest-performing websites Ranking and performance index Regional breakdown: UK, USA, Australia and France Sponsored by 1 MILLION Global Websites 200,000+ Global Retailers 1,000+ Sites Monitored EUROPE, USA & APAC Global Regions 500 Top Retailers CONTRIBUTORS Todd DeCapua Jonathon Wright Stuart Moncrieff Daniel Wainwright

Transcript of Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United...

Page 1: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

WORLD DIGITAL REPORT

HOLIDAY SALES 2018

Similar to Black Friday in the United States, Boxing Day sales are

common in Europe and Australia. For many merchants, Boxing Day

has become the day of the year with the greatest revenue. Website

performance is crucial to ensuring digital success.

✓ Top 100 highest-performing websites

✓ Ranking and performance index

✓ Regional breakdown: UK, USA, Australia and France

Sponsored by

1 MILLION

Global Websites

200,000+

Global Retailers

1,000+

Sites Monitored

EUROPE,

USA & APAC

Global Regions

500

Top Retailers

CONTRIBUTORS

Todd DeCapua

Jonathon Wright

Stuart Moncrieff

Daniel Wainwright

Page 2: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

So how well did your favorite

retailer do this year? How

important is it having a

responsive, slick digital

experience?

Did you buy anything on

Cyber Monday, Boxing day

or have great expectations

for the January Sales?

Or did you feel let down by

the quality of online deals

this year?

Did retail brands only

survive this year, through

more luck than judgement?

avoiding embarrassing

outages by not having as

many competitive deals?

The big question is during the leadup to the holiday season,

how many of the following retailers really invested seriously in

‘performance engineering’?

Our mission at World Digital Report was to independently

audit the top 1,000 retailers across the globe to find out the

state of the nation when it comes to ‘performance’ in digital.

With the results now in we can now say with a high level of

certainty that 2018 is going to be a uncertain year for retailers,

they all need considerably raise their game if they want to stay

relevant and competitive in a digital economy, especially the

big players as they have become complacent and slow to

respond and are ideal candidates to be digitally disrupted.

“This year, the average digital household, has over 20+ internet enabled

devices connected, ranging from bandwidth hungry 4k enabled video

subscriptions to highly responsive Virtual / Merged Reality online gaming.”

WORLD DIGITAL REPORT

HOLIDAY SALES 2018 The spend over the holiday season is an estimated 1 billion*

on online sales over three key days, now one in three people

are spending online over going into physical stores. Record

numbers of mobile orders have now overtaken desktops.

Page 3: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 4: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

If you would like to obtain the full results, test artifacts and the complete listings can be found on the

www.WorldDigitalReport.com if you are concerned and need help then the team at www.Digital-Assured.com

have offered free initial ‘Digital Performance Engineering’ assessment in association with www.Neotys.com.

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 5: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

In providing these results with an independent perspective, we did not lock ourselves into anyone tool stack or

methodology, so to be able to remain autonomous. For the tests that we did run, we ensured these were done in

a controlled and repeatable manner, so to provide you with accurate results.

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 6: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

The configuration of our performance scenarios included execution of scripts (both automated and manual) from a number of varied

geographic locations (EMEA, AMEA and APAC) and network conditions (5G (Draft), 4G LTE, 3G (Good / Poor) and 2G / EDGE). For the

automated and test harness based executions, we leveraged several different solutions, taken from the list below (https://tkbase.com/tools):

✓ Commercial - but freely available tools like: Neotys, LoadRunner Community Edition with Network Virtualization, Telerik,

PerfectoMobile, NV Freemium, and a variety of TruClient configurations.

✓ Open Source - both local and cloud based like: JMeter, Gatling, Grinder, Locust, Taurus, Postman, Selenium W3C and

SauceLabs much more.

✓ Integrated Development Environments - including: Visual Studio 2018 Enterprise, Eclipse / IntelliJ, Developer tools, Google

PageSpeed Insights, Azure Stack and AWS much more.

✓ Other Power Tools – such as Curiosity Software VIP, Unikernals (MirageOS), Headless Browser Proxies, PowerShell v6,

Solarwinds Pingdom, IBM Watson, NodeRED and Bluemix much more.

Gathering results and data from this large of a target set required adaptive data store (ADS) powered by Casandra & MongoDB combined

with leveraging some of the best of breed custom tools (and having to building a few custom solutions along the way), enable us to deliver

these amazing results to you.

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 7: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

We are sharing the Executive Results, so you can see the current trends and specific outcomes, enabling you to

learn more and be informed. Revenue, Customer (Attraction and Retention), Brand and Competitive Advantage

are all reasons why you should care about this now.

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 8: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

Definitions of each of the fields in our results tables:

✓ Company: Public facing URL of the company we are targeting for our tests and results.

✓ Twitter: Twitter handle we are using for sentiment analysis results.

✓ Index: Aggregate results score, based on our tuned algorithms, so to provide a single results score to you. [100 is highest score]

✓ Traffic: Placement of this specific company within the Alexa 1 million, based on volume of traffic over the period of time.

✓ Response [Desktop]: Average response time for DOM intractable across all tests executed as a Desktop user in seconds.

✓ Response [Mobile]: Average response time for rendered & navigable across all tests executed as a Mobile user in seconds.

✓ Response [Spike]: Highest response time across all tests executed within the Holiday timeframe in seconds.

✓ Stability: Aggregate score assigned to the resiliency of the site, not showing value or score of stability, but consistency of

availability. [A+ is highest score]

✓ Issues: Aggregate score assigned based on myriad of performance characteristics, and observed outcomes (including pinpoint

failures) from all performance scenarios executed, driving to a final results score. [A+ is highest possible score]

✓ Overall: Aggregate score assigned based on outcomes from each of the individual components and their results, so to provide a

single letter grade, and complete rolled up conclusion based on custom weightings (index (30%), response (15%), stability (20%)

and issues (15%). [A+ is highest score]

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 9: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

With the World Digital Report, we are highlighting: Performance, Functionality, Security and much more;

So your Customers and Business will benefit, as your Digital Journey continues.

PERFORMANCE INDEX

WORLD DIGITAL REPORT

Page 10: Global Websites Global Retailers - Neotys · 2018-02-07 · Similar to Black Friday in the United States, Boxing Day sales are common in Europe and Australia. For many merchants,

Being exposed to these results and understanding them are simply the first step. There are multiple dimensions

of our results, including: Performance, Functional and Security.

This ‘Executive Results Report’ has a top level summary, which focused predominately on Digital Performance

Engineering, enabling you to start a conversation.

We would like this to provide you with enough information to start socializing a discussion, which we are also

providing you with a limited time opportunity to request your specific domain results with coupon code below to

receive your free autonomic executive results:

WWW.WORLDDIGITALREPORT.COM/FREE CODE: FREEWDR2018

PERFORMANCE INDEX

WORLD DIGITAL REPORT