Global Coaching -...

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Global Coaching An integrated approach to tackle complexity and promote sustainable high performance Prof. Philippe Rosinski, MCC 4 th Kuwait Coaching Conference 28 January 2018 ©Philippe Rosinski

Transcript of Global Coaching -...

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Global Coaching An integrated approach to tackle complexity and

promote sustainable high performance

Prof. Philippe Rosinski, MCC

4th Kuwait Coaching Conference 28 January 2018

©Philippe Rosinski

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Coaching

The art of facilitating the unleashing of people’s potential to reach meaningful, important objectives

2 ©Philippe Rosinski

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Coaching The coaches we refer to are:

1. Executives and managers as leaders using coaching

2. Educators as coaches Unleashing students’ potential, sparking their curiosity, fostering learning and growth

3. Professional coaches (External/internal to the organization)

3

Coaching as a: • Style & role • Philosophy & outlook

©Philippe Rosinski

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Coaching can be impactful. However, basic coaching is increasingly insufficient to help address the complex challenges in our turbulent, interconnected and global environment.

4 ©Philippe Rosinski

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To address the complexity, we need to shift our outlook on life, we need to enlarge our worldview

5 ©Philippe Rosinski

Nasrudin: The Lamp and the Key

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6 ©Philippe Rosinski

Blind men and the elephant Rumi

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Integrating multiple perspectives into coaching in a systematic fashion

7 ©Philippe Rosinski

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Coaching from Multiple Perspectives

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• Health & Fitness

• Emotional & Relational qualities

• Productivity & Results

• Diversity & Creativity

• Power & Service

• Meaning & Unity

PHYSICAL MANAGERIAL PYSCHOLOGICAL POLITICAL CULTURAL SPIRITUAL

©Philippe Rosinski

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©Philippe Rosinski www.GlobalCoaching.pro

Leveraging multiple perspectives to address complexity

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Global Coaching

An integrated approach that calls upon multiple interconnected perspectives to facilitate the unleashing of human potential toward meaningful pursuits

10 ©Philippe Rosinski

Leveraging various perspectives both for:

• Defining success in a broad and sustainable fashion (the what question) and

• For effectively enabling this success (the how question)

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PHYSICAL PERSPECTIVE

The physical is anything related to the body.

The physical perspective aims at actively nurturing the body, our precious yet fragile foundation.

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• Health & Fitness

PHYSICAL

Global Coaching, Chapter 3

©Philippe Rosinski

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12 ©Philippe Rosinski

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Multiple Benefits

• Increase well-being, quality of life, happiness

• More resistant to damaging stress and illnesses

• Better able to sustain high performance levels at work

• Enhance leadership competence

but this requires a systematic and integrated approach (“corporate athlete”), in cooperation with experts, beyond “doing a little bit of exercise” and “eating five fruits & vegetables each day”

13 ©Philippe Rosinski

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Wellness Programs in Organizations

Can help your organization achieve a return on investment that can be as high as 6 to 1

Increased productivity

Reduced absences

14 ©Philippe Rosinski

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Myth… “Old age is a wreck.”

(Chateaubriand, Mémoires d’outre-tombe)

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90-year old from Europe

“Over 50 percent of all illness and injuries in the last third of your life can be eliminated by changing your lifestyle…Eliminated! Along with all the misery, expense and lost joy that goes with being seriously sick or badly hurt.” (Crowley & Lodge, Younger next year)

101-year old from Okinawa

Reality!

©Philippe Rosinski

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Robert Marchand 100 year old – 100 km bicycle

28 September 2012 4 hours 17 minutes 27 seconds

©Philippe Rosinski

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17 ©Philippe Rosinski

A new record at 105 years old! 4th of January 2017

Track velodrome Saint-Quentin-en-Yvelines 22 kilometers and 547 meters in one hour

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Lessons from Okinawa

1. Nutrition

2. Physical Exercise

3. Community

4. Spirituality

18 ©Philippe Rosinski

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1. Nutrition • Vegetables forming the basis/ the bottom of the food pyramid

• Whole grains

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2. Physical Exercise Integrated Approach

• Cardiovascular endurance

• Strength & power

• Flexibility

• Balance

20 ©Philippe Rosinski

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Enjoy your physical activities! Make a difference for you and others!

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August 2015: WEX team triathlon Maine

September 2016: Biketour

Médecins du Monde

Tour des Flandres

4 days – 560 km

©Philippe Rosinski

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PSYCHOLOGICAL PERSPECTIVE

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Psychology is the study of individual personality, behaviors, emotions and mental processes. Psychology differs from culture in that its primary focus is the individual rather than the collective.

• Emotional & Relational quality

PYSCHOLOGICAL

Global Coaching, Chapter 5

©Philippe Rosinski

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Favor Integrated Approach – Learn from different schools

• Behavioral & cognitive psychology

• Transactional analysis

• Neuro-linguistic programming

• Psychological profiles: MBTI, FIRO-B, etc.

• Positive psychology

• Psychodynamics (in particular: unconscious defense mechanisms)

• Etc.

23 ©Philippe Rosinski

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Emotional intelligence and understanding of the unconscious ego defense mechanisms

• Healthy and mature ego – OK-OK attitude

• Establish constructive, benevolent and fluid relationships

• Avoid the drama triangle, psychological games

• Recognize unconscious ego defense mechanisms, which appear as “irrational” behaviors, without necessarily being a qualified psychoanalyst!

24 ©Philippe Rosinski

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25 ©Philippe Rosinski

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26 ©Philippe Rosinski

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27 ©Philippe Rosinski

Unconscious ego defense mechanisms

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28 ©Philippe Rosinski

Styles of defense (George Vaillant, The Wisdom of the Ego)

I. Psychotic

• Delusional Projection • Distortion

• Denial

II.Immature

• Projection

• Passive

aggression

• Fantasy • Acting out

• Hypochondriasis • Dissociation

III. Neurotic (intermediate)

• Displacement • Repression

• Isolation/

Intellectualization

• Reaction

formation

IV. Mature

•Altruism • Anticipation

•Sublimation •Humor

•Suppression

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POLITICAL PERSPECTIVE

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Politics is an activity that builds and maintains your power so that you can achieve your goals.

Power is the ability to achieve your meaningful, important goals.

Politics is a process. Power is potential, and it comes from many sources.

• Power & Service

POLITICAL

Global Coaching, Chapter 6

©Philippe Rosinski

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Negative Connotation

Politics in organizations has largely a negative connotation, suggesting hidden agendas, manipulation, deceit and jockeying for positions.

30 ©Philippe Rosinski

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Politics is inherent to organizational life

©Philippe Rosinski

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Constructive Politics

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• Organizational politics does not have to be destructive. In fact, it is fundamental, essential to having an impact as a leader.

• Politics becomes constructive when it also works in the service of others – when we attempt to understand the hopes, needs and dreams of people and to creatively seek common ground between their goals and ours.

• Power gives impact and leverage; service guides our actions.

High

Low

POWER Low High

The Idealist

The Enlightened Builder

The Individual Achiever

The Prince

SERVICE

©Philippe Rosinski

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Sources of Power

33 ©Philippe Rosinski

Credibility

Knowledge

External Allies Authority

Interpersonal Skills

Internal Allies

Intrapersonal Skills

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Keys to Service

34 ©Philippe Rosinski

Respect

Listen

Care Trust

Empathy Share

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CULTURAL PERSPECTIVE

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A group’s culture is the set of unique characteristics that distinguishes its members from another group.

• Diversity & Creativity

CULTURAL

Global Coaching, Chapter 7

©Philippe Rosinski

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36 ©Philippe Rosinski

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Roadmap to Navigate Cultural Terrain

©Philippe Rosinski

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Cultural Orientation

An inclination to think, feel or act in a way that is culturally determined, or at least influenced by culture

38 ©Philippe Rosinski

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Cultural Orientations Framework- Categories

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Sense of Power and Responsibility

Time Management Approaches

Definitions of Identity and Purpose

Organizational Arrangements

Notions of Territory and Boundaries

Communication Patterns

Modes of Thinking

©Philippe Rosinski

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Cultural Orientations Framework- Categories & Dimensions

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CATEGORY DIMENSION

Sense of Power & Responsibility

Control – Harmony – Humility

Time Management Approaches

Scarce – Plentiful

Monochronic – Polychronic

Past – Present – Future

Definitions of Identity & Purpose

Being– Doing

Individualistic – Collectivistic

Organizational Arrangements

Hierarchy – Equality

Universalist– Particularist

Stability – Change

Competitive– Collaborative

CATEGORY DIMENSION

Notions of Territory & Boundaries

Protective – Sharing

Communication Patterns

High-Context – Low-Context

Direct – Indirect

Affective – Neutral

Formal – Informal

Modes of Thinking Deductive – Inductive

Analytical – Systemic

©Philippe Rosinski

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Individual • Self coaching (intrapersonal)

• One-to-one coaching (interpersonal)

using the Cultural Orientations Framework (COF) assessment

41 ©Philippe Rosinski

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High

Low

DIVERSITY Low High

Geographically dispersed (virtual) & Homogeneous

Geographically dispersed (virtual) & Heterogeneous

Physically together & Homogeneous

Physically together & Heterogeneous

DISTANCE Team Addressing the additional complexity due to diversity possibly augmented by distance

©Philippe Rosinski

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Polarization

43 ©Philippe Rosinski

Confirmation bias

Because of the potential for misunderstanding, miscommunication, and conflict, poorly managed intercultural teams can become the least productive teams in an organization (Matveev & Nelson, 2004)

The group dynamics in an intercultural team may be complex and time-consuming, adversely affecting the team’s productivity. Communication issues such as information overload and geographic distance between team members are challenges to team performance (Gillam & Oppenheim, 2006; Jarvenpaa & Leidner, 1998)

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Pressures to Conform

44 ©Philippe Rosinski

“ When all think alike, then no one is thinking.” Walter Lippmann

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Cultural diversity, when leveraged, promotes creativity and innovation

• “One of our central themes is the immense importance of diversity, not necessarily along demographic lines, but in terms of ideas and perspectives. We are speaking above all of cognitive diversity.

• One of the particular advantages of diversity and dissent is that they promote two things that institutions need: creativity and innovation.

Cass Sunstein (Harvard University Professor) and Reid Hastie - "Wiser - Getting beyond groupthink to make groups smarter" (2015)

45 ©Philippe Rosinski

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Proactively look for gems in different cultures

©Philippe Rosinski www.GlobalCoaching.pro

Leveraging cultural diversity

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©Philippe Rosinski www.GlobalCoaching.pro

Working at multiple levels

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SENSE OF POWER AND RESPONSIBILITY CONTROL / HARM ONY / HUM ILITY

Control

ORIENTATION Harmony Humility

41.7 %

33.3 %

25.0 %

0.0 % 0.0 %

CLEAR MILD NEUTRAL MILD CLEAR

Control

0.0 % 0.0 %

16.7 %

66.7 %

16.7 %

POOR LIMITED FAIR

<< 16.7 %

GOOD EXCELLENT

83.3 % >>

ABILITIES Harmony

0.0 %

8.3 %

25.0 %

41.7 %

25.0 %

POOR LIMITED FAIR

<< 33.3 %

GOOD EXCELLENT

66.7 % >>

Humility

0.0 %

8.3 %

33.3 %

41.7 %

16.7 %

POOR LIMITED FAIR

<< 41.7 % 58.3 % >>

Participant count: 12

©PHILIPPE ROSINSKI - CULTURAL ORIENTATIONS FRAMEWORK ASSESSMENT

Coaching of a senior international European team

WWW.COFASSESSMENT.COM

58.3 % >>

GOOD EXCELLENT

53,3 % >>

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ORGANIZATIONAL ARRANGEMENTS HIERARCHY / EQUALITY

ORIENTATION Hierarchy Equality

0.0 % 0.0 %

27.3 % 27.3 %

45.5 %

CLEAR MILD NEUTRAL MILD CLEAR

ABILITIES Hierarchy

18.2 %

27.3 %

18.2 %

36.4 %

POOR LIMITED FAIR

<< 63.6 %

0.0 %

GOOD EXCELLENT

36.4 % >>

Equality

0.0 % 0.0 %

9.1 %

54.5 %

36.4 %

POOR LIMITED FAIR

<< 9.1 %

GOOD EXCELLENT

90.9 % >>

Coaching of an international executive team Participant count: 11

©PHILIPPE ROSINSKI - CULTURAL ORIENTATIONS FRAMEWORK ASSESSMENT WWW.COFASSESSMENT.COM

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©Philippe Rosinski www.GlobalCoaching.pro

Living the richness in cultural diversity

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SPIRITUAL PERSPECTIVE

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Spirituality is an increased awareness of a connection with self, others, nature, with the immanent and transcendent “divine”.

It is also the ability to find meaning, derive purpose and appreciate life.

• Meaning & Unity

SPIRITUAL

Global Coaching, Chapter 8

©Philippe Rosinski

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Adopting the Sunflower Strategy

Resolutely turning toward the light–noticing and being grateful for the miracles of the day

52 ©Philippe Rosinski

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Adopting the Sunflower Strategy

53 ©Philippe Rosinski

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Viktor Frankl

Man’s Search For Meaning 1.The active life of creation (cf COF Doing)

2.The passive life of enjoyment (cf COF Being)

3.The courageous life of accepting suffering with dignity (when suffering cannot be avoided)

54 Sisyphus by Titian, 1549

©Philippe Rosinski

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Explore Your Deeper Purpose

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• What is your purpose? What is truly important to you? What is the legacy you want to leave behind?

• Artistic activities (collages, drawings, etc.) to help uncover that deeper purpose (letting the more intuitive “right brain” speak up)

©Philippe Rosinski

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Collage Activity Uncover your individual purpose

56 ©Philippe Rosinski

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Existential exploration

Learning from the great philosophers to address the ultimate concerns of the human condition – Irvin Yalom 1. Death 2. Freedom 3. Isolation 4. Meaninglessness

57 ©Philippe Rosinski

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• Mindfulness • Sunflower strategy (Kabbalah) • Search for meaning • Dealing with hardship • Existential exploration – notably learning from the great

philosophers to address the ultimate concerns of the human condition

• Clarifying our position vis-à-vis societal issues and ethical dilemna

• Raising our level of consciousness

Possible themes

and all the related questions concerning us…

©Philippe Rosinski

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Training plus coaching based on Global Coaching:

powerful combination to make a real difference in leadership development

59 ©Philippe Rosinski

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Global Coaching promising in Education

60 ©Philippe Rosinski

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10 Crucial Global Leadership Qualities

1. Multiple-perspectives outlook

2. Doing well by doing good

3. Authenticity

4. Health and fitness

5. Results-orientation

6. Emotional and relational competences

7. Political know-how

8. Cultural inclusiveness

9. Spiritual awakening

10. Deep interconnectedness

61 ©Philippe Rosinski

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Yesterday I was clever so I wanted to change the world.

Today I am wise so I want to change myself.

62 ©Philippe Rosinski

Djalâl ad-Dîn Rûmî