Global Business Kevin Butler

أبوظبي

Abu Dhabi

Business Custom 1

Meeting and Greeting

• Status is important and must be recognized by using the correct title when addressing someone. It is customary to use Sheikh (chief) (or Sheikha for a woman), Sayed (Mr.), Sayeda (Mrs.), etc. Arabs generally address people by their first names, so John Smith will be addressed as Mr. John.

Business Custom 2

Business is Personal• In the Middle East, doing business revolves much more around personal

relationships, family ties, trust and honor. It is therefore important that business relationships be built on mutual friendship and trust. As a consequence of this, if you have friends or contacts in the right places, rules may be bent or things may be done more quickly. The system works on the basis that favors are reciprocated and never forgotten.

• Initial meetings are all about relationship-building – building trust and establishing compatibility. One should engage in conversation and try to get to know the person with whom one is doing business.

• Age, money, and family connections are all key determining factors of a person’s status. Who you are is usually more important than what you have achieved. It is therefore not uncommon to find many members of one family working for the same company.

Business Custom 2

Gender & Attire• Men should avoid touching and prolonged eye contact with Muslim women.

• It is considered improper to inquire about a man’s wife or daughter. It is polite to ask about family or health, but never specifically about any female members. Family life that involves female members is kept extremely private.

• The modesty of one’s personal attire is important in the Middle East. Men and women should wear very non-revealing clothes (covering shoulders, arms and legs, and closed-toe shoes) to avoid offending locals.

• When visiting religious sites, women must also cover their hair.

• In some circumstances shoes should be removed, such as at the entrance to religious sites.

Translation ترجمة

" . بتلر كيفن اسمي مرحباالعرض في بكم مرحباعلى وأشكركم قدمته الذيلكم. سأتحدث حضوركمالتجارية األعراف عن اليوم

أبوظبي .في

香港Hong Kong

Business Custom 1

Meeting and Greeting

• Shake hands with everyone -- men, women and children -- upon meeting and leaving. Note that Hong Kong Chinese handshakes may be less firm than a Western handshake.

• Higher-ranking persons are introduced before those of lower rank. An older person comes before a younger person, and a woman before a man. Family members are greeted in order of age, oldest first and youngest last.

• It is polite to inquire about a person's health or activities upon greeting.

Business Custom 2

Body Language

• Hong Kong Chinese may stand close when talking, however, they are reserved and uncomfortable with body contact. Do not hug, kiss or pat people on the back.

• Winking at someone is considered a very rude gesture.• Request your bill by making a writing motion with your hand.• To beckon someone, extend your arm, palm down, and make

a scratching motion with your fingers.• Never point with your index finger. This is used only for

animals. Point with your hand open.

Business Custom 3

Dress• Hong Kong residents are very style-conscious and

dress well. Modesty and cleanliness are very important.

• All types of clothing are worn in Hong Kong. However, taste and fashion look more toward Japan than Britain or the United States. Clothing should be light for summer with sweaters and jackets for winter.

• For business, men should wear conservative and lightweight Western-style suits and ties. Women should wear conservative dresses, suits or skirts and blouses.

• Wear a good watch. It will be noticed.

“你好，我的名字是凱文 ·巴特勒。你好你在我的演講，謝謝您的光臨。今天要和你談的商業習俗在阿布扎比。

Translation 翻譯

Deutschland

Germany

Business Custom 1

Corporate Social Responsibility• The German government takes environmental issues in the country

extremely seriously and the inclusion of the Green party in the ruling coalition over the past few years has greatly influenced Germany’s energy and environmental policy objectives. From phasing out nuclear power to promoting energy efficiency and renewable energy, Germany has become a pioneer within the EU in reducing greenhouse gas emissions and in making alternative fuel sources viable. As a result, Germany has become the world leader in wind energy.

• Despite this however, emissions from coal-burning utilities and industries contribute to air pollution and acid rain in Germany, and are damaging the country’s forests. Pollution in the Baltic Sea from raw sewage and industrial effluents from rivers in Eastern Germany, along with hazardous waste disposal remain environmental problems for Germany.

• In 2000, the government established a mechanism for ending the use of nuclear power over the next 15 years. The government is also working to meet the EU’s commitment to the preservation of nature.

Business Custom 2

Punctuality• Germans are most comfortable when they can organise

and compartmentalise their world into controllable units. Time, therefore, is managed carefully, and calendars, schedules and agendas must be respected. Trains arrive and leave on time to the minute, projects are carefully scheduled, and organisation charts are meticulously detailed.

• Do not turn up late for an appointment or when meeting people. Germans are extremely punctual, and even a few minutes delay can offend. If you are going to be even slightly late, call ahead and explain your situation. Be five to 10 minutes early for important

Business Custom 3

Business Dress Code• Germans take great pride in dressing well, regardless of where they are going

or what position they hold. Appearance and presentation is very important to Germans, particularly with regard to business.

• Even when dressed informally, they are neat and conservative; their clothes are never ostentatious. The following points give an insight into the correct dress code suitable for conducting business in Germany:

• Being well and correctly dressed is very important. Casual or sloppy attire is frowned upon.

• Business dress in Germany is understated, formal and conservative• Businessmen should wear dark coloured, conservative business suits; solid,

conservative ties, and white shirts.• Women also dress conservatively, in dark suits and white blouses or

conservative dresses. This form of dress is observed even in comparatively warm weather. Do not remove your jacket or tie before your German colleague does so.

• "Hallo, mein Name ist Kevin Butler. Hallo Ihr in meiner Rede, ich danke Ihnen für Ihren Besuch, um Sie über die Geschäftsgepflogenheiten in Abu Dhabi sprechen.

Translation Übersetzung

Thank Youلك شكرا謝謝您

Vielen Dank, dass Sie