Glion Institute of Higher Education - Brochure

The Finest Swiss Hospitality Management Institute in the World

www.glion.edu

WELCOME TO GLION 5

OUR VISION AND MISSION 7

HOSpITALITy : ONE Of THE WORLD’S fASTEST-GROWING INDUSTRIES 8

SWITzERLAND : ONE Of THE WORLD’S bEST CHOICES fOR EDUCATION 9

WHAT MAKES GLION DIffERENT? 11

GLION CAMpUS : MAGNIfICENT 14

bULLE CAMpUS : DyNAMIC 16

OUTSIDE THE CLASSROOM 18

INSIDE THE CLASSROOM 20

CURRICULUM pATHWAy 21

HIGHLy QUALIfIED fACULTy 22

KNOW-HOW AND bEST pRACTICE IN A pROfESSIONAL ENVIRONMENT 25

INTERNSHIpS : fIRST STEpS INTO THE INDUSTRy 26

A WORLD Of CAREER OppORTUNITIES 28

SKILLS REQUIRED by THE INDUSTRy 29

THE INDUSTRy VALUES GLION GRADUATES 30

ALUMNI ASSOCIATION 32

UNIVERSALLy RECOGNIzED QUALIfICATIONS 34

TABLE OFCONTENTS

Glion institute of hiGher education | 5

WELCOME TO gLION

The World Travel and Tourism Council estimates that by

the year 2020, the hotel and tourism industry will generate

303 million jobs, which will account for approximately one

in every eleven jobs worldwide. In light of such encouraging

forecasts, education in the hotel, tourism, event, sport, and

entertainment industries must concentrate on providing

management training of the highest standards of quality.

But it must also provide an essential added value – the subtle

combination of expertise, style, and confidence that comes

with professional and personal development.

This is what glion Institute of Higher Education has been

doing since 1962 with all the vigor, excellence, and capacity

for hospitality that have characterized Switzerland for

generations. Our success has spread the reputation of our

institute around the world. To attract the very best students,

who will become the top-performing professionals of the

future, requires flexibility, independence, and a constant

focus on innovation in education, as well as the ability to

anticipate and adapt to this constantly changing industry.

This explains why future leaders and decision makers are

often educated at glion Institute of Higher Education.

By choosing glion, you will join an institution led by a

team of passionate educators committed to developing

the leaders of tomorrow. You will also join a team of

enthusiastic students dedicated to becoming successful

managers and entrepreneurs. Our years of experience in

education, combined with our commitment to working

on continual improvement, are evident in the wonderful

success of our alumni, who carry the glion name and

network to the four corners of the world.

Christian Beek

CEO

LOvE BjELkHOLMSWEDEN – HOSpITALITy MANAGEMENTbACHELOR DEGREE pROGRAM

“I chose glion for the diversity and multicultural

environment. The class sizes are small enough

to ensure a close working relationship with both

teachers and students. Lessons are engaging and the

teachers have great knowledge of the industry from

good education and relevant working experience.

Through my internship at Hotel Arts in Barcelona,

I was not only exposed to all the aspects of hotel

operations but made contacts and friends for life.”


OUR vISIONAND MISSION

vision

Through its challenging academic programs, structured

living environment, craft-based learning, and the “glion

spirit,” glion Institute of Higher Education develops

innovative leaders for a broad array of service industries.

• OUR VALUES

To provide educational breadth coupled with optional specializations

To work as reflective practitioners

To develop leadership, enterprise and entrepreneurial skills

To respect differences of culture

To act with integrity

To practice and teach the Swiss work ethos

To foster an international perspective

To mentor our students

To guide students to increased responsibility

To provide students with an American style student services

To operate a sustainable business model and reflect this in our curriculum

Mission

glion Institute of Higher Education offers management-

focused programs for the hospitality and other service

industries. With an emphasis on both didactic and craft-

based learning, glion is European in its outlook, Swiss in

its work ethos, American in its educational approach, and

multinational in its student body. All programs emphasize

the development of generic thinking skills, the understanding

of contemporary management theory, and the integration

of theory and practice. The “glion spirit” and glion’s

academic programs prepare graduates for rapid progress

to international managerial positions.

8 | Glion institute of hiGher education

HOSpITALITY :ONE OF THE WORLD’SFASTEST-gROWINgINDUSTRIES

A Multitude of Career Options to Choose from

The hospitality industry consists of a wide range of exciting and growing

career opportunities. Business travel and tourism are its driving force

and represent an important part of the economy in virtually every

country. Over the next 10 years, approximately 9.2% of the world’s total

employment will be generated by this broad industry. According to the

World Tourism Organization, the hospitality industry is maintaining

above-average growth prospects for the years to come with more than

4% growth per annum over the next 10 years.

Outstanding career opportunities await our graduates, not only in

traditional sectors such as hotels, restaurants, and resorts, but also in

tourism, events, sport, and entertainment management, theme parks,

casinos, wellness and, indeed, in literally any service industry.

In 2020, one in every 11 jobs in the world will be in the hospitality industry, representing a staggering 303 millions jobs (source: World Travel & Tourism Council, 2010).


SWITzERLAND :ONE OF THE WORLD’SBEST CHOICESFOR EDUCATION

• HISTORy Of HOSpITALITy

The concept of hospitality has its roots in Switzerland.

Many hotels and other service industries around the

world employ Swiss-educated managers because of their

rigor, strong work ethos, value for service, attention to

detail, genuine affinity for hospitality, and effectiveness

in managing a diverse workforce.

• AT THE HEART Of EUROpE

Switzerland benefits from an ideal central location in

Europe. It means you can easily visit France, Italy, germany,

and even the United kingdom or Spain at weekends.

public transport and connections to major airports and

train stations from both campuses are easy and convenient.

A Unique Location for Learning

• LIfESTyLE AND EDUCATION QUALITIES

Switzerland has a long record of stability and security,

along with its tradition of hard work and integrity. For

generations, parents around the world have trusted the

excellence of a Swiss education in private boarding schools

and universities of high repute.

• INTERNATIONALISM

Switzerland is home to an impressive number of

international organizations, such as the United Nations,

the World Trade Organization, the International Olympic

Committee, and numerous sports federations, as well as

over 150 nongovernmental organizations.

Switzerland is reputed to be one of the most beautiful and trustworthy countries in the world, combining many unique privileges that make it the perfect place for students to grow and develop into young professionals.

ASTRID LEpOULTIERfRANCE – HOSpITALITy MANAGEMENTbACHELOR DEGREE pROGRAM

“In life we need to make the right choice so as

to achieve success. glion appeared to be the best

choice for my career for several reasons: unique

cultural environment, high-level operational

and managerial teaching, benefit from a large

worldwide network, and so much more.

My dream career is to be the owner of a boutique

hotel chain in Africa.”


• Hiring managers from 5-star hotels rank glion

among the top 3 hospitality management schools in

the world for an international career. (TNS, Uk, global

survey, 2010)

• Almost 50 years of successful partnership with the

industry, resulting in a proven track record of great

career placements for our students.

• Wide choice of programs and specializations.

• Unique curriculum design fostering a learning

experience that goes beyond the classroom, that

encourages students’ self-development, and that

builds leadership abilities and business skills.

• Interactive teaching methodology that is centered

around students while encouraging them to develop

their own thinking and analytical processes.

WHAT MAkES gLION DIFFERENT?

• High-quality international faculty.

• International student body of over 90 nationalities

providing a unique living experience.

• Recognition by the industry and the Swiss Cantonal

authority.

• Accredited at university level by the New England

Association of Schools and Colleges (NEASC).

• Two superb campuses, each catering to a specific

level of study while providing a privileged, friendly

living environment.

• Transparency, honesty, and professional ethics in

everything we do.

We Would Like to Introduce Ourselves

Zurich

Bern

GLION

BULLE

Geneva

glion Institute of Higher Education comprises two campuses. Each provides a distinct study environment and offers a different level of education. Over the last five decades, our campuses have grown in response to student needs and developed into one of the most astounding educational environments of its kind. Designed to create the best teaching environment, glion continues to invest considerably in campus facilities.

MAgNIFICENT AND DYNAMIC CAMpUSES

The Glion campus has a breathtaking view over Lake Geneva


About glion Campus

The glion campus is the starting point for all undergraduate

and some postgraduate progams. personal discipline is

emphasized as students develop professional rigor through

craft-based learning.

The campus overlooks the magnificent Swiss Riviera

and Lake geneva. It is situated directly above Montreux,

famous for its jazz Festival and Christmas Market as well

as offering a wide choice of cultural and social activities,

ensuring a fine enjoyable environment. The Swiss Riviera

is blessed by an unusually mild microclimate, enticing

many people to rate it as one of the most beautiful places

on the planet.

gLION CAMpUS :MAgNIFICENT

glion is also just 25 minutes by car or by train from Lausanne,

and only one hour from the international city of geneva.

With a library containing thousands of books, magazines,

and online publications, wireless Internet access throughout

the campus, numerous study rooms, five restaurants, and

much more, the glion campus provides students with the

perfect setting for living and, more importantly, studying

and learning.


• CAMpUS fACILITIES

Café Viennois (quick-service restaurant and coffee shop)

bellevue dining room (quick-service restaurant)

La Résidence (brasserie-style restaurant)

Hôtel des Alpes (formal dining room)

The Club: light food and students’ favorite recreation place with bar and snacks

TV and game areas, terrace

fitness center and gymnasium

Laundry facilities

16 classrooms, one auditorium, study rooms

Library

Two computer laboratory classrooms


BULLE CAMpUS :DYNAMIC

About Bulle Campus

Degree students move to the Bulle campus, usually in their

second year, where they join our graduate students. Bulle

is a modern, academic campus, specifically designed for

higher education with a library containing thousands of

books, magazines, and online publications. In this university

environment, students are responsible for managing their

time, organizing their work, and developing their analytical

and critical thinking through research, and group and

individual projects.

Located at the heart of gruyère, a region famous for its

tourism, its cheese, and other food specialties, Bulle offers

a lively cultural life and entertainment (clubs and bars)

and plenty of sporting activities including cross-country

skiing, mountain biking, canyoning, rafting, climbing,

paragliding, and horseback riding.

The campus is just a few minutes’ walk from the center

of the charming town of Bulle, which is just a 30-minute

drive from Montreux, and a little more than an hour

from geneva.


• CAMpUS fACILITIES

Le Moléson (self-service restaurant)

Lobby bar

TV lounges

free access to sports center

free access to indoor tennis courts

Laundry facilities

12 classrooms

Two amphitheaters

Three study rooms

Library


• SpORT ACTIVITIES ON AND Off CAMpUS

Team and individual sports play an

important part in our students’ lives as

they develop valuable team skills. Each

semester, students may choose to join

teams in sports such as soccer, volleyball,

basketball, and many more.

Switzerland is a great place for year-round

outdoor activities: tennis, swimming, golf,

walking, hiking, waterskiing, sailing,

horseback riding, canyoning, windsurfing,

paragliding, fishing, soccer, rock climbing,

m o u n t a i n b i k i n g , d o w n h i l l s k i i n g ,

snowboarding, snowshoeing, and cross-

country skiing are just a few of the many

activities available to students.

• SOCIAL ACTIVITIES

glion creates a strong social environment

on and off campus, which encourages life-

long friendships. You will have a broad

range of social activities to choose from.

Located in the heart of Europe, glion is

within a few hours’ travel time of famous

cities such as paris, Milan, and London,

perfect for weekend excursions.

OUTSIDE THE CLASSROOM

Switzerland offers an amazing range of indoor and outdoor activities, allowing students to fully enjoy their free time, while developing lifelong friendships, intercultural awareness and team spirit.

SEOUNgMI SONgSOUTH KOREA – HOSpITALITy MANAGEMENTbACHELOR DEGREE pROGRAM

“The mix between student life, with all the sports

and social activities, and academic life creates a

balanced lifestyle that I appreciate very much.

Through the craft-based learning courses I was

fully prepared to carry out my internship in Hong

kong where I was challenged with difficult tasks.

It gave me the opportunity to learn how to manage

my stress and be efficient under pressure.”


INSIDETHE CLASSROOM

• UNDERGRADUATE pROGRAMS

Our undergraduate programs address all facets of traditional

and contemporary management in their related fields as

well as the economic, human, and cultural issues involved.

Students develop a range of professional and personal

competencies that prepare them to become entrepreneurs

or to enter the corporate world.

• pOSTGRADUATE pROGRAMS

For those who aspire to change careers and enter the fast-

growing and international hospitality, event, sport, and

entertainment industry, we offer postgraduate programs

tailor-made according to the student’s objectives and

previous experience.

HOSpITALITy MANAGEMENT pROGRAMS EVENT, SpORT AND ENTERTAINMENT MANAGEMENT pROGRAMS

• Bachelor Degree (3.5 years)– Hospitality Management– Tourism– Marketing– Human Resources– Finance and Revenue Management– Event Management– Environmental Management

• Associate Degree in Hospitality Administration (2 years)• Diploma in Hotel and Restaurant Operations (1.5 years)• postgraduate Diploma in Hospitality Administration (1.5 years)• postgraduate Higher Diploma in Hospitality

Management (2 years)

• Bachelor Degree (3.5 years)– Event, Sport and Entertainment Management– Event Management – Entertainment Management– Sport and Entertainment Marketing– Sport and Entertainment Facility Management

• Associate Degree in Event, Sport and Entertainment Administration (2 years)

• postgraduate Diploma in Event, Sport, and Entertainment Administration (1.5 years)*

• postgraduate Higher Diploma in Event, Sport and Entertainment Management (2 years)*

GRADUATE pROGRAMS

• MBA in International Hospitality Management with Service Industries Marketing or with Leadership (1 year)• Master of Education in Hospitality Organizational Training and Management (1 year)• Online MBA in International Hospitality Management (2.5 years)

UNDERGRADUATE AND pOSTGRADUATE pROGRAMS

glion offers a wide range of hospitality, tourism, event, sport, and entertainment management programs to undergraduate, postgraduate, and graduate students.

• GRADUATE pROGRAMS

Responding to the need for more highly qualified managers

in the service industries, glion offers its prominent MBA

and MEd programs. By acquiring key managerial skills,

students will gain a competitive advantage to succeed in

this rapidly evolving global industry.

In addition to the campus-based graduate programs,

glion offers the first 100% online MBA in International

Hospitality Management. This MBA is a fully flexible

program that fits the busy work life of the hospitality

professional while providing key applied knowledge and

core management theory.

* The qualifications students will obtain at the end of their studies can either be in “Event, Sport and Entertainment” or in “Sport,” depending on the courses they will select.


CURRICULUMpATHWAY

• pROfESSIONAL DEVELOpMENT

This strand focuses on industry-specific skills and

knowledge. You will start with general introduction courses,

then progress towards specialized competencies and

technology. Craft-based (hands-on) learning will introduce

you to the work environment and help you understand the

interpersonal relationships that are involved. The school

develops your confidence and self-discipline as well as

your analytical skills, preparing you for a successful entry

into the professional world.

• ENTREpRENEURSHIp

Here, you are introduced to business subjects such as

finance, marketing, and human resources management.

The focus is on how they are applied in practice, which

makes these classes particularly relevant and interesting.

You start with basic concepts, then progress towards

understanding how they all interact, which helps you

appreciate some of the complexity that exists in the

professional business environment.

Our curricula are divided into three sections, each one developing specific aptitudes in order for graduates to be fully prepared to lead and manage teams in an exciting work environment.

• GENERAL EDUCATION

There is a cultural element in all aspects of hospitality,

tourism, sports, and other service industries. This strand

expands your awareness of different cultural subjects

and helps you to appreciate their influence on business.

It also broadens your perspectives on the world, enriches

your general knowledge, and perhaps challenges some

preconceived ideas.

• TRANSfORMATIVE EDUCATION

The transformative education process consists of developing

our students’ full personal and professional potential

through their studies by applying educational programs

which explicitly address – in addition to the standard

academic knowledge transfer – the following six areas of

development: internationality, guided hands-on learning,

professional internships, progressive learning principles,

developing soft skills, employability.


HIgHLY QUALIFIEDFACULTY

Academic Faculty

Dean of glion graduate School

phD, MSc, BSc, CQSW.

Her experience includes consultancy in the design and delivery of international

mobility and acculturation programs to multinationals and academic institutions in

both the Netherlands and Switzerland. Her expertise centers on international mobility,

cross-cultural communication, and leadership development.

Lecturer in Economics and Statistics for the BBA and Managing in the Evolving

Workplace for the MBA

MA International Management (MIM), BA Economics, Doctoral candidate at the “Haute Ecole

de Commerce,” Switzerland.

International management experience in service sectors including hospitality, real estate,

trading, and retailing, in Switzerland, Saudi Arabia, and Thailand.

Food and Beverage Operations – Associate Degree and postgraduate programs

MEd in Hospitality Organizational Training and Management, Brevet de Technicien

Supérieur en Hôtellerie et Restauration.

12 years of international experience in the industry, seven of them with Hilton International.

Lecturer in psychosociology, Research Methods, Human Resources – Bachelor program

phD, MEd, BSc, BSc Marketing.

Extensive experience in mental-health-related establishments as trainer, therapist,

psychology instructor, and part-time psychiatric assistant. He was also a self-employed

education and training consultant for over 22 years. Dr. Rowlson has been teaching for

over ten years.

Full-Time Lecturer in Event Management Subjects

Executive MBA for communication and leadership, Master in Marketing and

Event Management.

kathrin Schmidt benefits from wide experience in international event organization and

project management for world-renowned brands such as Saab, k2 and ACM, and for

important events like the global Sports Award and the german Elite Event.

DR. LyN GLANz

Qualifications

professional experience

DR. JOHN S. ROWLSON

Qualifications


ALAIN GERVAIX

Qualifications


CHRISTIAN KAMMER

Qualifications


KATHRIN SCHMIDT

Qualifications


Our reputation is enhanced by a strong commitment to employing highly qualified and experienced faculty and professional instructors. At our glion and Bulle campuses, we have 85 full-time and part-time faculty members. The following are short profiles of just a few of our outstanding faculty members and their excellent credentials and professional experience.

MICHAEL HOYDEAN, GLION LEISURE MANAGEMENT SCHOOL, LECTURER IN SpORTS RETAIL

“Having been a hospitality student myself and

worked for many years in diverse hospitality

sectors, I have a great passion for this industry.

I have a great level of understanding with the

students. Teaching at glion gives me the great

satisfaction of helping students move forward in

today’s industry.”


STépHANE bESNARD

Qualifications


Craft-Based Learning kitchen Leader

Brevet Fédéral de Chef de Cuisine, BEp cuisinier.

patrice Didier has acquired over ten years of professional experience as executive sous-chef

at the Lausanne palace and other prominent hotels in Europe, as head chef, sauce chef,

and section chef in renown restaurants in Switzerland, in France, and in the Uk.

Full-Time Senior Service Instructor in the Associate Degree program

Brevet Fédéral de Chef en Restauration, BEp-CAp Service.

More than ten years as Maître d’Hôtel and Restaurant Director in prestigious hotels: Hotel

Concorde La Fayette, paris, France; Hotel Hyatt Montreux, Switzerland; Hilton on park

Lane, London, England; Maritim Hotel Cologne, germany; Royal park Hôtel Evian, France;

Swissôtel Métropole geneva, Switzerland; Intercontinental Montreux, Switzerland.

pATRICE DIDIER

Qualifications


professional Instructors


kNOW-HOW AND BEST pRACTICEIN A pROFESSIONAL ENvIRONMENT

Operational practice

glion builds your management and leadership skills. An

important part of our approach is craft-based learning in

hospitality or in event, sport and entertainment-related classes.

Craft-based learning primary objectives:

• give the flavor of the industry through short

practice times.

• Help students develop a broad range of skills

including communication, working under pressure,

organization, leadership and work ethos.

All of this is achieved under the direct supervision of

highly experienced professional instructors. Students in

the hospitality program will prepare meals in kitchens on

the glion campus, and serve in the five restaurants: the

fast- and efficient-service Café viennois and Restaurant

Bellevue; the brasserie-style La Résidence; the beautiful

formal dining room at Hôtel des Alpes; and The Club,

serving light food, drinks, and snacks. Students in the event,

sport and entertainment program will be involved in the

supervision of the fitness center, sports hall, and sports

clubs, as well as the organization of a range of entertainment,

sport, and cultural events. The technical aspects will be

taught in the specially designed entertainment studies

classroom, the fitness center, and sports hall.


INTERNSHIpS : FIRST STEpS INTO THE INDUSTRY

Internships

Craft-based learning is reinforced by one or two internships

in the industry, depending on the program you follow. The

first, probably in Switzerland, is normally an operational

position. The second can be anywhere in the world, and

is expected to be at a supervisory level. Internships also

open doors to your future as employers regularly offer

permanent positions to our students who have completed an

internship in one of their establishments. This combination

of academic and real-world learning means that when you

graduate from glion, you will be ready to step straight

into a responsible position and work immediately at a

professional level. And employers in this industry know it.

Career and placement Office

Our team of professional placement executives works with

a database of 15,000 contacts, of which 4,000 regularly

provide glion with internships and positions around the

world. The placement office also helps students learn

the art of writing a concise and engaging curriculum

vitae, and develop their interview skills. graduating

students average 3.5 interviews with key recruiters from

international companies.

Internships are vital to build:

• professional and entrepreneurial acumen.

• Foreign-language skills that are so important

in today’s global economy.

programs at glion include internships of six months in a professional environment. Through these valuable experiences, young graduates offer immediate added value to prospective employers.

UgNE BARONAITELITHUANIA – bACHELOR DEGREE IN HOSpITALITy MANAGEMENT

“Hospitality is one of the largest industries in the

world! It provides a great opportunity to travel, get

to know different cultures, learn new languages,

broaden your mind, meet great people from all

over the world, and grow not only professionally

but also personally. Both my internships, in a small

luxury hotel and in the Ritz-Carlton Barcelona,

were amazing learning experiences as they

allowed me to put into practice all the knowledge

acquired in glion.”


A WORLD OF CAREER OppORTUNITIES

HOTELS AND fOOD SERVICES

• International hotel chains• Corporate offices – regional responsibilities

for hotel companies• Business or resort hotels• Holiday and sports clubs• Food and beverage management• Catering – airline, operational site,

institutional, events, and fairs

fOOD INDUSTRy

• production facilities• Distribution and trade• processing plants

MARKETING AND COMMUNICATION

• Marketing, distribution, and retailing companies

• public relations firms and communication agencies

• Event management companies

TOURISM

• Ministry of tourism, government planning agencies

• Travel agencies• Tour operator• Railway, maritime, airline companies• Convention and congresses

ENTERTAINMENT AND LEISURE

• Theme parks, amusement and attraction parks• Concert and show venues• Resorts• Casinos

MEDIA

• professional and specialized press• publishing houses

CONSULTING

• project development and feasibility studies• Quality control• Staff development• Audit and financial planning

OTHER SECTORS AND SERVICES

• Banking – industry financing• Insurance services for hospitality• Equipment suppliers• Real estate and development

EDUCATION

• Hotel, tourism, and sport management schools• professional and vocational establishments• Research

HEALTH AND WELLNESS

• Health and fitness centers, wellness, and spas• Clinics and hospitals• Specialized establishments – retirement,

diet, aesthetic

SpORT INDUSTRy

• Sport federations• professional team management• Sport centers and clubs• Sport stadiums

As a glion graduate, you will have a wide range of career fields from which to choose. The advantage of a glion education is that it broadens your employment opportunities. Although hospitality is specialized in some areas, glion helps you acquire global business and entrepreneurial competencies that are applicable in literally any service industry.

InterContinental Hotel Group recruiting for finance careers on bulle campus


SkILLS REQUIRED BY THE INDUSTRY

MOST IMpORTANT CHARACTERISTICS

% Of HIRING MANAGERS RATING THE CHARACTERISTIC

AS VERy IMpORTANT OR EXTREMELy IMpORTANT

• professional attitude• Respectful of others• Customer-oriented• Motivated• Team-oriented• Hardworking• Flexible• professional appearance• proactive• Organized• Self-confident

97%97%96%96%95%92%92%88%88%84%84%

• CAREER pROSpECTS fOR GLION GRADUATES

Nine out of ten hiring managers rate hospitality career

prospects for glion graduates to be very good or excellent,

and believe glion graduates will likely be in the top 20%

of industry positions in five to ten years.

• AbOUT EMpLOyAbILITy

Laureate Hospitality Education conducted a survey to ascertain

the most important characteristics required by the industry.

The sample included 136 professionals (mainly general

managers and human-resources directors) from 80 different

companies and from 39 countries. A total of 11 characteristics

were identified as very important or extremely important by

more than 80% of the respondents. These characteristics were

then rated by order of importance, as shown in the chart below.

Hiring managers from 5-star hotels ranked glion among the top 3 hospitality management schools in the world for an international career. (TNS, Uk, global survey, 2010)

• INDUSTRy RANKING

In 2010, Taylor Nelson Sofres (TNS) Travel & Tourism

(Uk), the world’s largest provider of custom research

and analysis, completed a broad industry survey among

a large sample of senior managers from top international

hospitality companies around the world. These companies

were selected because they own and/or manage 5-star

rated properties. The primary purpose of the 2010 survey

was to establish the relative ‘ranking ’ of the various

international hospitality management schools providing

university-level programs from which employers are likely

to recruit staff for international 5-star hotel companies.

The industry hiring managers from 5-star hotels ranked

glion among the top three hospitality management school

in the world for an international career. For further details

on this research, please visit our website: www.glion.edu


THE INDUSTRY vALUES gLION gRADUATES

Since our foundation in 1962, our reputation as a school for future leaders and managers has become well established among major hospitality companies. Each semester, the leading international hotel chains and other hospitality-related companies come to interview and recruit students who are preparing to graduate. Most of them have been coming to glion for many years and the testimonials below demonstrate the industry’s commitment to glion.

KATIE CARTER

vice president, Human Resources, Hyatt Hotels and Resorts, Hyatt International.

At Hyatt, we seek out others who share our passion for service, which has led us to

recruit graduates from the world’s best hospitality management schools, with the goal of

developing them to become the future key executives of the company. Over the past 20+

years, our company has recruited over 400 graduates from glion, either as direct-entry

positions in one of our hotels around the world, or as corporate leadership trainees. Our

development program is specially designed to train and develop our future executive

committee members and general managers.

Our experience with glion is always very positive, due to the high level of theoretical

knowledge students gain during the school program and their passion for service which

they bring to the industry. Hyatt will continue to foster its long-term relationship with

the school, not only in recruiting graduates and alumni, but also in encouraging faculty

members to visit our hotels and collaborate with their colleagues in the operation. We

will continue to mentor and/or teach students as requested, as a means of bringing

students practical insights into the industry.

MARTIN fRANCK

Senior vice president, Human Resources, Europe, Africa, and Middle East,

Starwood Hotels and Resorts Worldwide Inc.

Starwood Hotels and Resorts has an active approach to the search for talent within the

best universities, hotel schools, and business schools worldwide. Within the Europe,

Africa, and Middle East Division, we are currently working with more than 140 schools,

and glion Institute is one of our most important partners. We visit glion on a regular

basis to recruit glion’s best talent, with the goal being to develop them as the future

leaders of our company. Starwood offers great opportunities for young, talented graduates

who wish to grow and develop within the hospitality industry. glion’s graduates fit the

requirements Starwood has with regards to leadership skills, attitude, and motivation.

The management of glion can be proud of having developed such a high-level and up-

to-date educational program. Over the last nine years, Starwood has recruited many of

glion’s students to full-time positions as well as the vita Futura program, Starwood’s

corporate management program. Over the next five years, Starwood plans to add 50 new

hotels in Europe, Africa, and the Middle East, which means continuous and growing

opportunities for glion’s graduates who would like to become part of the Starwood family.


• INDUSTRIES

Hotel (chains and independent) 45%

Tourism, events, entertainment, travel agency 10%

food and beverage, restaurants 8%

Communication, marketing, pR, consulting 3%

financial services, banks 3%

Other services and/or other specialized careers 31%

• KEy fIGURES

Alumni profiles 8,569

Alumni chapters and clubs 38

International committee members 8

ALUMNI ASSOCIATION

KARINE HyON – fRANCE – HOSpITALITy bACHELOR DEGREE 1999

Director of Brands, Onyx Hospitality group, Bangkok, Thailand

In addition to operational and specialized analytical skills, glion gave me the opportunity

to develop a taste for teamwork through study cases and, at the same time, to be able to

work independently, to enjoy challenges, and to know how to manage my time. Above all,

glion gave me friends and a wonderful international network. The family atmosphere,

the caring of the faculty, the living environment, and the spirit of true friendship, all

contributed to a unique and fulfilling experience.

TIbOR fEJES – HUNGARy – bACHELOR Of ART IN HOSpITALITy AND fINANCE MANAGEMENT 2008

Revenue Manager, Riviera Marriott La porte de Monaco and Courtyard by Marriott Toulouse Airport, France

glion is the school of life. glion gave me the high-level foundations of operational,

analytical, and management skills and knowledge that are needed, relied upon, and further

enhanced in the professional career. Moreover, by going to glion I have learned how to

approach and how to learn and adapt to the ongoing evolutions in today’s ever-changing

work environment, giving me a high-end competitive advantage in comparison to other

working professionals in the industry. By enjoying the multicultural diversity of glion,

not only have I learned about other cultures and traditions, but also made great friends

and connections throughout the globe. There is barely anywhere in the world where

I could not meet a familiar face or get to know someone through the glion network I

have developed. glion is the place to go, in order to gain experience!

LAURA NATAL VILLAzALA – SpAIN – MbA GRADUATE 2006

Human Resources Manager, Starwood Hotels and Resorts, Europe, Africa, and Middle East

Some of the reasons why I chose glion to study for my MBA were its complete program

and its faculty. In line with my expectations, the school proved that the lecturers really

do know the hospitality industry. The classes were a combination of real case studies,

active discussions, and theory, which has allowed me to be more resourceful in my

professional life. Additionally, being part of a very international group enriched every

group research project and presentation. Overall, life at glion was a fantastic experience

not only professionally but also personally.

jAUME TàpIESSpAIN – GRADUATED IN 1989pRESIDENT, RELAIS & CHâTEAUX

“glion offers the perfect combination of theory

and hands-on learning, which takes place in an

exciting multicultural environment. In today’s

world, strong managerial skills and a clear

understanding of customer needs are key to

succeeding in the world of hospitality.”


UNIvERSALLY RECOgNIzEDQUALIFICATIONS

• ACCREDITATION

glion Institute of Higher Education is accredited at

university level by the New England Association of Schools

and Colleges (NEASC) in the USA through its Commission

on Institutions of Higher Education (CIHE). It is one of

the six regional accreditation associations for quality

assurance recognized by the US government. NEASC peer

reviews occur periodically, helping to ensure the ongoing

quality of a glion education.

• SWISS CANTONAL RECOGNITION

In addition to being highly recognized by the industry,

glion has university-level state recognition from the canton

of Fribourg in Switzerland. This recognition is the result

of a complete appraisal conducted by an external team of

experts with vast professional experience and academic

proficiency. This evaluation considers all the following

aspects: academic programs, internships, faculty, teaching,

academic research, students, and management.

• LAUREATE INTERNATIONAL UNIVERSITIES

In 2002, glion became part of Laureate International

Universities. Laureate operates universities in 24 countries

worldwide and serves nearly 600,000 students each year

who are pursuing degree and other higher education

programs. It is the largest international network of private

universities in the world.

Laureate Hospitality Education is the hospitality Center of

Excellence of Laureate International Universities. Laureate’s

network of eight leading hospitality management schools,

located in five different countries and four continents,

are all academically accredited and highly reputed by

the industry. please visit www.laureatehospitality.com

for more information.

In the following list are some of the professional associations

of which the glion management, faculty, and staff are

members:

In the fast-evolving global economy, our priority is to ensure the glion curriculum is up-to-date and in accordance with industry requirements, and that it is accepted worldwide. That is why courses and faculty development programs are reviewed and monitored annually; faculty development programs require constant updating and personal development.

AEIST: International Association of Scientific Experts in Tourism

AIb: The Academy of International business

AMfORHT: Association mondiale pour la formation hôtelière et touristique

ARfORE: Association romande de formateurs en entreprise

Association des maîtres en hôtellerie et restauration

CHRIE: Council on Hotel, Restaurant and Institutional Education – EUROCHRIE – ApacCHRIE

ECIS: European Council of International Schools

EHMA: European Hotel Managers Association

EUHOfA: International Association of Hotel Schools

EuroMed: European-Mediterranean Research business Institute

fSCHR: fédération suisse des cafetiers restaurateurs et hôteliers

Google’s Global Academic panel

IHRA: International Hotel and Restaurant Association

II QEST: International Institute for Quality and Ethics in Service and Tourism

MpI: Meeting planners International

SHA: Swiss Hotel Association

SWISS LEARNING: Alliance to promote the « Excellence of Swiss Education »

WAHTT: World Association of Tourism Education and Training Institutions

• ADVISORy bOARD

Composed of industry professionals, the advisory board’s

role is to advise glion on the evolution and trends within

the hospitality and tourism industry.

ENROLLMENT MANAgEMENT DEpARTMENT

Glion Institute of Higher Education 118 Rue du Lac, 1815 ClarensTel : +41 (0) 21 989 26 77Fax : +41 (0) 21 989 26 78Email : [email protected]

gLION CAMpUS

Glion Institute ofHigher EducationRoute de Glion 1111823 Glion sur MontreuxSwitzerlandTel : +41 (0)21 966 35 35Fax : +41 (0)21 966 35 36

BULLE CAMpUS

Glion Institute ofHigher EducationRue de l’Ondine 201630 BulleSwitzerlandTel : +41 (0)26 919 78 78FaX : +41 (0)26 919 78 79

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Glion Institute of Higher Education - Brochure

Education

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