Glassdoor Summit: Ana Recio

24
Ana Recio SVP of Global Recruiting Salesforce

Transcript of Glassdoor Summit: Ana Recio

Page 1: Glassdoor Summit: Ana Recio

Ana Recio SVP of Global Recruiting!

Salesforce

Page 2: Glassdoor Summit: Ana Recio

6,183

Page 3: Glassdoor Summit: Ana Recio
Page 4: Glassdoor Summit: Ana Recio

43,850

Page 5: Glassdoor Summit: Ana Recio

#GDSummit 6

Page 6: Glassdoor Summit: Ana Recio

542,000

Page 7: Glassdoor Summit: Ana Recio

3,000,000

Page 8: Glassdoor Summit: Ana Recio

Candidate Experience "has a big impact on 2 Critical Elements

of the Success of Your Business 1. Your Brand

2. Your Ability to Hire

Page 9: Glassdoor Summit: Ana Recio

6% of Salesforce Interview Reviewers Declined Our Offers 2% declined with a negative experience = 33% declines with negative experience

Salesforce had ~ 900 declines in 2015 900 x 33% = 300

Could we have impacted these 300 declines with a more positive candidate experience???

Page 10: Glassdoor Summit: Ana Recio

#GDSummit

Page 11: Glassdoor Summit: Ana Recio

Two Data Sources

Candidate "Experience Survey

Goes to everyone who enters interview stage

Data reported down "to recruiter and hiring manager level

Interview "Reviews

Looked at our own data at the location "and function level

And data of our top 10 competitors for talent

Page 12: Glassdoor Summit: Ana Recio

74% HIGHEST"

Amongst our Top 10 competitors for talent

42% LOWEST "

Amongst our Top 10 competitors for talent

57% SALESFORCE

overall positive rating on Glassdoor

57% "Salesforce overall positive "

interview review rating on Glassdoor

Glassdoor Data as of November 2015

Page 13: Glassdoor Summit: Ana Recio

#GDSummit

Page 14: Glassdoor Summit: Ana Recio

Diagnose Biggest Issues

Action Plan Against Them

Measure Success

Page 15: Glassdoor Summit: Ana Recio
Page 16: Glassdoor Summit: Ana Recio

Clear "Expectations

NO ONE GETS GHOSTED!!! Everyone who phone screens and/or interviews"

gets respectfully closed out via a phone call!

Rejection Guidance

PREFERRED METHOD Best practices, do’s and don’ts "

for personalized/useful rejection calls

Rejection Templates

LAST RESORT Safe, legal approved email rejections "

for use anytime anyone is unsure

Page 17: Glassdoor Summit: Ana Recio

#GDSummit

Page 18: Glassdoor Summit: Ana Recio

#GDSummit

Shift the Mindset

Page 19: Glassdoor Summit: Ana Recio

#GDSummit

Embrace the Glassdoor Era

Page 20: Glassdoor Summit: Ana Recio

#GDSummit

Open "the Kimono

Page 21: Glassdoor Summit: Ana Recio

Be Radically Transparent

Page 22: Glassdoor Summit: Ana Recio

#GDSummit

CourttheCandidate

Page 23: Glassdoor Summit: Ana Recio

61%

Page 24: Glassdoor Summit: Ana Recio

@ana_anarecio [email protected] www.salesforce.com/careers