GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3...

56
GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED Measurable Impact 2017 San Antonio, Texas November 9, 2017

Transcript of GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3...

Page 1: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER.

LIVE UNITED

Measurable Impact 2017 San Antonio, Texas

November 9, 2017

Page 2: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 2

You unlock this door with the key of imagination. Beyond it is another dimension—a dimension of

sound, a dimension of sight, a dimension of mind.

You're moving into a land of both shadow and substance, of things and ideas.

You've just crossed over into the Performance Measurement Zone.

Page 3: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3

Objective

•  Review moving from seven areas of focus to investing in education, financial stability, and health.

•  Identify the difference between activities/outputs and outcomes/indicators and the relationship between the two.

•  Develop performance measures that clearly identify the impact we want to track and measure.

•  Identify the appropriate tools that will ensure we are collecting the performance measures we want to track and measure.

•  Create examples of messaging that clearly demonstrate our impact.

Page 4: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 4

Introductions

Introduce yourselves to each other, including:

1.  Your name;

2.  Organization;

3.  Your current performance measurement procedures.

Someone take note of the performance measurement discussion and be prepared to share with the larger group.

Page 5: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 5

Performance Measurement Trail

Funding Agencies

Identifying Focused

Areas

Funding Programs

Outcome Measures

Community Investment

Page 6: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 6

Conversation

Working at your tables, identify your organizations’ early “focused care areas” or primary areas of focus.

1.  What are the similarities across organizations?

2.  Any major differences?

Be prepared to share your discussion with the larger group.

Page 7: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 7

Focused Care Areas

We had seven focused care areas:

•  Helping Our Children •  Guiding Our Youth •  Strengthening Our Families

•  Supporting Our Seniors •  Turning Disabilities into Abilities •  Providing Emergency Assistance

•  Improving Our Community’s Health

Page 8: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 8

Performance Measurement Trail

Funding Agencies

Identifying Focused

Areas

Funding Programs

Outcome Measures

Community Investment

Page 9: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Common Areas of Interest & Community Wide Outcomes

•  Increase parental involvement with children’s education to promote academic achievement

Parental involvement with their child’s

education •  Improve parents/guardian ability to provide a

stable and nurturing home environment Parental stress related

to family pressures

•  Increase children’s readiness for school Child development and school readiness

•  Provide effective learning experiences to promote school readiness and school performance

School performance

•  Keeping our children safe Family safety

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 9

Page 10: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 10

Helping Our Children 16 Performance Measures

1.  Increase or maintain family involvement with child’s education

2.  Increase parent/guardian awareness of early childhood development skills

3.  Decrease parent stress regarding child care

4.  Increase parent’s comfort with child care

5.  Increased ability of parents to obtain and maintain employment

6.  Increase parental awareness regarding community resources

7.  Increase age-appropriate developmental performance and health indicators

8.  Improve gross/fine motor skills

9.  Improve social skills

10. Improve age-appropriate behavior

11.  Increase readiness for kindergarten through pre-k program participation

12. Improve or maintain academic attendance

13. Improve or maintain academic performance

14. Increase or maintain children’s physical safety

15. Increase children’s knowledge and skills to protect themselves

16. Increase parent’s knowledge and skills to protect their children

Page 11: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Area #1: Parental involvement with their child’s education

Summary of Outcomes:

1.  Increase or maintain family involvement with children’s education

2.  Increase parent/guardian awareness of early childhood development skills

Community Wide Outcome: Increase parental involvement with children’s education to promote academic achievement.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 11

Page 12: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Rinse and Repeat

Guiding Our Youth •  7 common areas of

interest and community wide outcomes

•  23 performance measures

Strengthening Our Families •  7 common areas of

interest and community wide outcomes

•  84 performance measures

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 12

Page 13: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Rinse and Repeat

Supporting our Seniors •  5 common areas of

interest and community wide outcomes

•  16 performance measures

Turning Disabilities into Abilities •  5 common areas of

interest and community wide outcomes

•  38 performance measures

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 13

Page 14: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Rinse and Repeat

Providing Emergency Assistance •  4 common areas of

interest and community wide outcomes

•  13 performance measures

Improving Our Health •  4 common areas of

interest and community wide outcomes

•  36 performance measures

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 14

Page 15: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Summary

•  7 focused care areas

•  37 common areas of interest and community wide outcomes

•  226 performance measures

What could possibly go wrong?

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 15

Page 16: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 16

Performance Measurement Indicators & Tools

•  Attendance

•  Surveys

•  Tests

•  Self Report

•  Case Management Records

•  Observation

•  Assessments

•  Screening Tools

•  Health Records

•  Behavioral Inventory

•  School Records

•  Questionnaires

•  Participation

•  Medical Records

•  Task Analysis

•  Case Plan Reports

•  Client Records/Files

•  Satisfaction Surveys

•  Logs/Sign In Sheets

Page 17: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Is This Too Complicated?

•  Performance measures with no identified indicator and/or measurement tool.

•  Which program is tracking which performance measure?

•  The tools are just recommendations.

•  What are the results of our efforts?

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 17

Page 18: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Performance Measures Database

•  We designed and implemented an Access database where we could record the performance measures, indicators, measurement tools, and results.

•  The purpose of this database was to allow us to “roll up” the submitted data and look for commonalities.

•  This data would be used to help us modify performance measures as needed.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 18

Page 19: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 19

Conversation

Working at your tables, discuss the following:

1.  What do you think the data from the performance measurement database revealed?

2.  What do you think a logical next step would be depending on what the data told us?

Be prepared to share your discussion with the larger group.

Page 20: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 20

Oh, well…

•  Our performance measurement database was accidentally deleted by an inept IT director.

•  The database could not be recovered.

•  Years of data entry was gone.

•  We didn’t get the chance to extract or study the data.

Page 21: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 21

Standardized Performance Measures

•  We have been actively reporting performance measures to the community for over ten years.

•  There was great diversity in reported performance measures making it difficult to report the true impacts of our collective work.

•  Standardized performance measures will allow us to continue measuring results of funded programs and formulate a clear message to our community.

•  Standardized performance measures will demonstrate how programs contribute to community level impact.

Page 22: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 22

Conversation

Each table will be assigned a focused care area with corresponding performance measures.

Working at your tables, develop a list of standardized performance measures for your assigned area.

Be prepared to share your discussion with the larger group.

Page 23: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Helping Our Children

1.  Increase/maintain parent/guardian involvement with children’s education to promote academic achievement.

2.  Improve parent/guardian ability to prove a stable and nurturing home environment.

3.  Increase children’s readiness for school.

4.  Promote school performance through effective learning experiences.

5.  Keeping our children safe.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 23

Page 24: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Guiding Our Youth

1.  Increase/maintain skills and knowledge that support academic success.

2.  Improve job readiness to successfully pursue a career.

3.  Increase commitment to the community through service.

4.  Increase/maintain the health and wellbeing of youth.

5.  Increase youth’s ability to have positive relationships.

6.  Increase parent/guardian ability to have a strong positive influence in the lives of their children.

7.  Keeping our youth safe.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 24

Page 25: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Strengthening Our Families

1.  Increase/maintain the health and well being of all family members.

2.  Improve the emotional and social functioning of family members.

3.  Increase/maintain families’ progress toward financial self-sufficiency.

4.  Increase families’ ability to live in safe and stable housing.

5.  Strengthen skills and knowledge that support success in learning.

6.  Improve ability of parents and children to have a positive relationship.

7.  Increase or maintain family stability through access to legal services.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 25

Page 26: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Supporting Our Seniors

1.  Keep seniors vital and independent through increased involvement in their community.

2.  Keep seniors vital and independent through transportation services.

3.  Keep seniors vital and independent through adequate health and medical services.

4.  Keep seniors vital and independent through increased and maintained food and nutrition stability.

5.  Keep seniors vital and independent by maintaining a healthy and safe home environment.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 26

Page 27: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Turning Disabilities Into Abilities

1.  Increase the ability of people with disabilities to enjoy the benefits of employment.

2.  Increase the capacity of people with disabilities to function and thrive in their daily life.

3.  Increase developmentally appropriate behavior in individuals with development disabilities.

4.  Increase the community participation of people with disabilities.

5.  Improve the ability of the family members to enjoy life with a person with disabilities.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 27

Page 28: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Providing Emergency Assistance

1.  Support people in crisis through meeting basic needs.

2.  Improve people’s ability to move from crisis to a more stable environment.

3.  Increase or maintain the safety of our community members.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 28

Page 29: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Improving Our Community’s Health

1.  Increase healthy behaviors of community members through substance abuse treatment and prevention.

2.  Increase healthy behaviors of community members through mental health treatment and education.

3.  Increase the physical health of community members through dental and medical care.

4.  Increase healthy behaviors of community members through health education.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 29

Page 30: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Results of Round 2

•  Reactive to the programs we were funding, but not necessarily what we wanted to track and report to the community.

•  Funded programs still had the opportunity to report their own performance measures, which provided far more information and detail because the agencies were already invested in these measures.

•  The data reported for the standardized performance measures did not always yield the information we needed, especially if none or few programs were tracking and reporting.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 30

Page 31: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

But wait…

•  While attending a conference, our senior vice president of community investment learned about Results-Based Accountability™ (also known as RBA), a disciplined way of thinking and taking action that communities can use to improve the lives of children, youth, families, adults and the community as a whole.

•  RBA provided a framework that provided our rambling thoughts about performance measurement with structure that helped us refine our work.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 31

Page 32: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

RBA Clear Impact Scorecard

•  After learning as much as we could about RBA, we also learned about the Clear Impact Scorecard.

•  Key for us was the fact that the Clear Impact Scorecard would allow us to move beyond individual data points to show aggregate data trends over time to fully understand the story behind the curve.

•  Essentially, we could demonstrate the impact of our Investing in Results work for each fiscal year, as well as cumulatively.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 32

Page 33: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Clear Impact Scorecard

•  Implemented the Clear Impact Scorecard to help us refine our performance measurement.

•  Added and deleted data no less than four times due to tweaking performance measures as we better understood exactly what data we were collecting.

•  The Clear Impact Scorecard revealed two things:

1.  Our performance measures were still all over the place and not at all focused.

2.  The system was too robust for this mess. We had too many performance measures!

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 33

Page 34: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Community Needs Assessment

•  It was time to start over…again…

•  What are the most pressing issues in our community?

•  For which issues can HFUW play a role in addressing?

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 34

Page 35: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 35

Performance Measurement Trail

Funding Agencies

Identifying Focused

Areas

Funding Programs

Outcome Measures

Community Investment

Page 36: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Investing In Results

Investing in Results is focused on prevention in the areas of:

•  Education

•  Income

•  Health

We also continued our work under emergency services, called basic needs.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 36

Page 37: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Investing In Results

Each investment area had its own:

•  Goal;

•  Strategies;

•  Continuum of Program Services;

•  Performance Measure (including indicators).

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 37

Page 38: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

•  Our goal: Increase high school graduation rates and post-secondary access and attainment.

•  Our strategy: Provide services that increase every child's chance for success in school, work and life.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 38

Building Safe Communities through Education Education

Page 39: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 39

College & Career Readiness & Success

On-Time High School Graduation

Middle Grades Success

Elementary/Early Grade Reading &

Math

Early Childhood/ Kindergarten

Readiness

Investing In Results: Education Cradle to Career Continuum

Increase high school graduation rates and post-secondary success.

Page 40: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

•  Our goal: Increase the financial stability of low-income families.

•  Our strategy: Provide and support services and initiatives for low-income working families to succeed in the five building blocks of financial stability: sustaining employment; income supports; affordable housing; manageable budgets; increased savings and assets.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 40

Improving Financial Stability Income

Page 41: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 41

Investing In Results: Income Building Blocks of Financial Stability

Family-Sustaining Employment

Income Supports

Affordable Housing

Manageable Expenses

Savings & AssetsIncrease the

financial stability of low-income families.

Page 42: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

•  Our goal: Increase the number of youth and adults who are healthy and avoid risky behaviors.

•  Our strategy: Provide and support services and initiatives to improve the health of children, youth and adults.

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 42

Developing Healthy Children & Families Health

Page 43: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 43

Healthy Beginnings

Access to Healthcare

Supporting Healthy Choices

Investing In Results: Health Determinants of Health

Increase the number of youth and

adults who are healthy and avoid risky behaviors.

Page 44: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 44

Conversation

Each table will be assigned an investment area as detailed in our most recent RFP.

Working at your tables, review the goals, strategies, and performance measures provided.

•  What is your feedback regarding the performance measures we are currently tracking?

Be prepared to share your discussion with the larger group.

Page 45: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 45

Trends and the Impact on Performance Measures

•  Common indicators, but no common measurement goals.

•  What does it mean when one program sets a goal of 80% achievement, but another program tracking the same performance measure sets a goal of 50% achievement?

•  Is there an impact when multiple programs tracking the same performance measure serve a different number of clients and to different degrees?

Page 46: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 46

Trends and the Impact on Performance Measures

•  The connection to community level change is tenuous as best.

•  Can program performance measures truly serve as proxies to changing community conditions?

•  What community level data exists to support chosen performance measures?

•  What happens if there is no community level data that relates to program performance measures?

Page 47: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 47

Trends and the Impact on Performance Measures

•  The number of internal programs and services offered by HFUW has increased over the past ten years.

•  What performance measures are collected and reported by internal programs/services?

•  How do these performance measures correlate to those tracked by grant funded programs?

Page 48: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 48

Trends and the Impact on Performance Measures

•  Decrease in allocable dollars for grant funding.

•  How many programs can we fund and at what level?

•  What performance measures are being tracked by grant funded programs?

•  How do these performance measure “roll up” to cumulative results?

Page 49: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 49

Global Results Framework

•  UWW rolled out the Global Results Framework.

•  Using the Clear Impact Scorecard, identified specific priority areas under education, income, and health.

•  Identified key, yet specific performance measures.

•  UWW reviews the submitted data and asked follow up questions to ensure we are all on the same page.

Page 50: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 50

Performance Measurement Trail

Funding Agencies

Identifying Focused Areas

Funding Programs

Outcome Measures

Community Investment REIMAGINING

Page 51: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 51

Education

•  Performing at grade level in reading

•  Performing at grade level in math

•  Improving school attendance

•  Promotion to the next grade level

•  Graduating from high school

•  Demonstrating college/career readiness knowledge

Page 52: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 52

Income

•  Obtaining/retaining employment

•  Receiving public/employer benefits

•  Obtaining/maintaining affordable housing

•  Budget development/management

•  Opening a bank account

Page 53: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 53

Health

•  Demonstrating a normal growth trajectory / physical development

•  Improving parenting skills and family functioning

•  Increased knowledge of healthy behaviors

•  Enrolling in health insurance

•  Accessing health care

•  Achieving health goals

Page 54: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 54

Reimagining and Next Steps

•  With reimagining comes opportunity…

•  Now have the opportunity to use Clear Impact Scorecard effectively.

Page 55: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

Open Discussion

Page 56: GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED · 2017-12-12 · GIVE. ADVOCATE. VOLUNTEER. LIVE UNITED 3 Objective • Review moving from seven areas of focus to investing in education,

FIN