AREAS OF EXPERTISE

Management disciplines

Resource management

Marketing

Closing deals

Customer service

Health & safety

Budget control

Risk assessment

Girish NairMob: +971 – 526623027 E-mail: girishfrom88@gmail.com

PERSONAL SUMMARYA hard working branch manager with extensive customer service experience and of working to set schedules and deadlines. Boasting a strong background of supporting staff & senior management, as well as possessing an excellent commercial approach to solving problems and developing business. Having the commercial and visual awareness to drive sales, manage profit and loss and ultimately increase branch profitability. I am seeking a position within an ambitious & exciting company where I can utilize my managerial experience and be challenged to push myself further.

WORK EXPERIENCEEmirates India International ExchangeNovember 2013 - Present Playing a leading role in running a successful branch by making the right choices to deliver excellent results and achieve retail goals. Responsible for the profit maximisation and income growth.

Duties:

Developing, implementing and maintaining a business plan for the branch.

Co-ordinating 3rd Party Sales and Service.

Focusing on achieving customer acquisition, retention and cross sales.

Managing the daily activities of the branch.

Enforcing the companies policies, principles, and procedures.

Inspiring and motivating staff.

Identifying then addressing team training and development needs.

Coaching and developing staff to do more and better.

Adherence to regulatory requirements.

Providing excellent service to customers.

Interpreting, analysing and producing sales & financial data.

Enhancing awareness of the company branch and brand.

KEY SKILLS AND COMPETENCIES

Implementing change effectively.

Strong People Management skills.

Good mentoring and motivational skills.

Extensive product knowledge.

Financially and commercially aware.

Report and MIS

PERSONAL SKILLS

Personal effectiveness

Consistent performance

Target driven

Liaising with the Area Manager to develop innovative marketing strategies.

Communicating clear business messages to staff.

Responsible for dealing with complex and diverse managerial problems.

eClerx Services Ltd (Financial Analyst)August 2012 – September 2013

(a) FXD Affirmation Back Office of an G14 Investment Bank. A back office process to

verify and confirm the economic details of the FX Option Trades done between our Client and Various Counterparties.

Affirmation process is a means for both parties to quickly detect any discrepancies before the legal confirmation is signed.

Asking the counterparties to review the details and provide their agreement/disagreement by return mail.

The Affirmation process meets the regulatory requirements and allows us to detect discrepancy in a very timely manner. It does not replace exchange of signed confirmations, the only legal only contract binding both the parties.

(b) Cost Basis A project based team

which is responsible for various Post-Share Trading report Generation and Testing of various activities on behalf of our client.

Generating 1099 and 1099-B forms. Noting of Various transactions details from online.

Transferring of the post-purchases tax to the new account. Checking of duplicate entries in the system and deleting if received.

Testing of online Applications on behalf of the Client.

Reconciling data available with the customers with that of the client.

HP Global E-Business Pvt. Ltd. (Process Associate)September 2010 – April 2012

Accounts Payable team, responsible for making payments to various Vendors on behalf of our Client as per the agreed terms between our Client and their Vendors

PERSONAL Details

Nationality INDIAN

Marital Status Married

Passport No G6621208

Visa Employment

Visa

Languages Known

Hindi

Marathi

English

Malayalam

Tamil

Kannada

Diebold Systems Pvt Ltd (Software Engineer)April 2009 – July 2010

ATM Management by providing the day-to-day support to Engineer. ATM Data Management and handling queries by Various Bank Managers. (Details would disclosed on Request)

Organizational Projects

EJ Viewer (Details will be disclosed on Requirement)

EJ Splitter(Details will be disclosed on Requirement)

Academic Qualifications• MBA – Finance And International Business Management.

• Graduation in Accounts and Commerce.

AchievementsDiebold Systems Ltd

• Achieved Designation of Software Engineer in the First Year

HP Global E-business• Achieved 2 Outstanding Performance Awards

• Achieved 2 Kaizen Award for Implementing Ideas to improve

the process

• Received and E-Award for maintaining the confidentiality in the

Organization

eClerx Services Ltd.• Achieved an Outstanding Performance Award