Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 B THNG TIN & TRUYN THNG TNG CNG TY TRUYN THNG A PHNG TIN VTC CNG TY CP DCH V VIN THNG S ---o0o---

GII THIU DCH V TRUYN DN INTERNET LEASED LINE / DLC / IPLC / IP TRANSIT

H Ni - 2011

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 MC LC 1. GII THIU TNG QUAN V VTC-DIGINET..................................................................4 1.1. C s h tng.......................................................................................................................4 1.2. Chin lc kinh doanh.........................................................................................................5 1.3. Cc dch v chng ti cung cp...........................................................................................5 2. CHI TIT CC DCH V.......................................................................................................6 2.1. DCH V INTERNET KNH THU RING (INTERNET LEASEDLINE)...................6 2.1.1. Khi nim.....................................................................................................................6 2.1.2. u im .......................................................................................................................6 2.1.3. M hnh mng cung cp Internet trc tip...................................................................7 2.1.4. Hot ng ca mng....................................................................................................7 2.1.5. K thut........................................................................................................................7 2.1.6. Kt ni chi tit.............................................................................................................9 2.1.7. Cung cp dch v IP tnh cho khch hng...................................................................9 2.1.8. Cc ng dng trn nn internet trc tip knh thu ring...........................................9 2.2. DCH V TRUYN DN D LIU TRONG NC (DLC)........................................10 2.2.1. Khi nim...................................................................................................................10 2.2.2. u im .....................................................................................................................10 2.2.3. M hnh mng............................................................................................................10 2.2.4. Hot ng ca mng..................................................................................................11 2.2.5. K thut......................................................................................................................11 2.2.6. Cung cp dch v trn nn DLC.................................................................................11 2.3.1. nh ngha..................................................................................................................12 2.3.2. Li ch........................................................................................................................12 2.3.3. M hnh mng cung cp IPLC...................................................................................13 2.3.4. Hot ng mng.........................................................................................................13 2.3.5. K thut......................................................................................................................13 2.3.6. Cc ng dng trn nn dch v IPLC.........................................................................14 2.4. DCH V IPTRANSIT.....................................................................................................15 2.4.1. nh ngha..................................................................................................................15 2.4.2. u im......................................................................................................................15 2.4.3. M hnh mng cung cp IP Transit............................................................................16 2.4.4. Hot ng mng.........................................................................................................16 2.4.5. K thut......................................................................................................................16 2.4.6. Cc ng dng trn nn dch v IP Transit..................................................................17 2.4.7. D n tiu biu...........................................................................................................18 www.diginetwwork.vn 2

Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 3. CAM KT DCH V..............................................................................................................18 3.1. Cht lng dch v - QoS..................................................................................................18 3.2. Cam kt SLA.....................................................................................................................19 3.2.1. Cam kt cht lng (SQG):.......................................................................................19 3.2.2. Service Level Agreement (SLA):...............................................................................19 3.2.3. H thng h tr & gim st........................................................................................20 4. I TC..................................................................................................................................20

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 1. GII THIU TNG QUAN V VTC-DIGINET 1.1. C s h tng ng trc DWDM ca VTC-DigiNet s dng cng ngh ULH DWDM (Ultra long haul DWDM). y lun l gii php chnh khng nhng nng cao bng thng v cht lng ng truyn m cn gim thiu chi ph cho mng ng trc DWDM, v ang c s dng rng ri trn ton th gii. Bn cnh , VTC-DigiNet la chn gii php Metro WDM dnh cho dch v Ethernet. Gii php ny vi cng ngh OADM /ROAM, GbE ADM/MADM p ng c nhu cu d qun l, d vn hnh, chi ph hp l v QoS bo m m rng cc dch v nh IPLC, DLC, Internet Leased-Line, IPTV ca VTC-DigiNet. Qua qu trnh vn hnh v khai thc, H thng DWDM da trn u th tch hp C/DWDM, ROADM, OTN, GE ADM.MADM v cng ngh h tr dch v Ethernet, p ng nhu cu xy dng mng truyn dn ni tnh bng rng th h sau, mng truyn dn ca VTCDigiNet c kh nng d phng ln, ti xy dng topo mng phc tp, bo v, tch hp, qun l v iu khin d dng cc phn t mng, loi b cc hn ch ca mng WDM, v tng tnh hiu qu khai thc mng.ASIA

Peering 2GbpsKoreaRING HN 10G RING DN 10G RING HCM 10G

155 MbpsPe 2G erin bp g s

EURO PE

SDH Hongkong

2Gbps155 Mbps Peering 2Gbps VTC HONGKONG

PROTECTED

PROTECTED

2.5GSDH H Ni

40 GbpsSDH DN

40 GbpsSDH HCM

UK

3xSTM 4 cp quang AAG 300 Mbps 10 Gbps

US

Peering 2GbpsBG P

QUC T

CAMPUCHIA

US

S KT NI MNG NG TRC DIGINET-VTC - Mang ng truc trong nc 40 Gbps (cng ngh DWDM). Tch/ghp tai tt ca cac tuyn t Lang Sn n thnh ph H Ch Minh. - Cung cp cac tuyn truyn dn ng dai t Ha ni, a Nng, H Chi Minh n tt ca cac tinh ln cn. - Kt ni quc t qua 2 cng Lang Sn v Ty Ninh, vi bng thng ln ti 10Gbps s dung cap trn t lin. www.diginetwwork.vn 4

Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 - H thng cp quang bin 3xSTM4 AAG. 1.2. Chin lc kinh doanh Vi slogan Ngi mi, lut chi mi, tr thnh mt trong nhng nh cung cp hng u v cung cp dch v vin thng v cho thu a im ti Vit Nam v Chu Thi Bnh Dng lun l mc tiu lu di ca VTC-DigiNet. 1.3. Cc dch v chng ti cung cp c s hu thun ca Tng Cng ty VTC, VTC-DigiNet cung cp cc dch v cht lng cao nh sau: 1 IP Transit DigiNet (AS38726) Mt trong nhng nha cung cp IP Transit hang u Vit Nam Khach hang co th d dang kt ni i quc t ma chi qua mt chng duy nht, c kt ni trc tip vi Singtel. c trng va li ich dich vu: Cng kt ni: Fast Ethernet, Gigabit Ethernet, STM-4, STM-16 bao mt cao, kt ni bng thng rng 2 IPLC Dich vu kt ni point-to-point tin cy, hiu qua va nhanh nht danh cho khach hang la cac nha cung cp dich vu, doanh nghip am bao ng truyn lin tuc vi tc cao 24/24 va kt ni ti moi ni trn th gii thng qua h thng cap bin va v tinh VTC-DigiNet co y u kha nng kt ni t cac POP t tai Hong Kong, Seoul, London va LA(US) ti moi ia im cua khach hang 3 DLC VTC-DigiNet cung cp dch v knh thu ring trong nc (DLC) n gin, tc n nh. Cc kt ni vt l u c ng d phng, Bng thng dnh ring khng chia s m bo mc bo mt, an ton thng tin cao, m bo dch v c duy tr lin tc 24/7. Dch v truy cp Internet vi tc cao, i xng qua knh thu ring t a im khch hng n POP Internet ca VTC-DigiNet vi tc theo yu cu ca khch hng & vi nhng tnh nng bo mt, n nh v kh nng trin khai cc ng dng tt nht.

4

Internet LeasedLine

5

Content Delivery H thng ca DigiNet- VTC cung cp cho khch hng nhng cng ngh Network (CDN) lu tr hin i v c hiu qu nht: 1. 1. Dynamic Streaming 2. 2. Chc nng DVR 3. 3. Hiu sut cao 4. Tng cng bo mt 5. Tng cng Live Streaming Collocation Cung cp dch v cho thu ch lp t thit b v h tr khai thc bo 5

6

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 dng 7 MAN (Metro Area Network) Cung cp dch v mng ni th qua cng ngh MPLS & VPN (ang trin khai)

2. CHI TIT CC DCH V 2.1. DCH V INTERNET KNH THU RING (INTERNET LEASEDLINE) 2.1.1. Khi nim Dch v Internet knh thu ring l dch v truy cp Internet vi tc cao, i xng qua knh thu ring t a im khch hng n POP Internet ca VTC-DigNet vi tc theo yu cu ca khch hng. Vi nhng tnh nng bo mt, n nh v kh nng trin khai cc ng dng tt nht, Internet trc tip c bit thch hp vi cc doanh nghip, t chc c nhu cu s dng Internet bo mt, n nh, tc cao v khng chia s bng thng. 2.1.2. u im - Dch v Internet knh thu ring l la chn hng u khi s dng cc ng dng chim nhiu bng thng nh dch v Website, Voice, Data, Video, Call Center. Do Internet knh thu ring c kh nng cung cp bng thng cho c nhng ng dng chim bng thng ln. - Kh nng x l d liu voice, data, v cc dch v hnh nh lin mch khng t qung. iu ny c ngha l cc cng ty c th tin hnh cc hi ngh truyn hnh, t vn y t t xa, hi ngh gia cc LAN khc nhau v truy cp Internet vi cht lng tt nht. - VTC-DigiNet cung cp dch v internet n gin, tc n nh. Cc kt ni vt l cp quang u c ng d phng, m bo dch v c duy tr lin tc 24/7. - Kt ni u cui c th l giao din quang, hoc ethernet. Khng cn s dng modem. - Thit b u cui cu hnh n gin, d s dng

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 2.1.3. M hnh mng cung cp Internet trc tip

2.1.4. Hot ng ca mng - H thng my ch ca khch hng c kt ni trc tip vi mng Backbone ca VTC bng cp quang tc cao v c ng bo v. - VTC cung cp a ch IP tnh cho h thng my ch ca khch hng - D liu t h thng my ch ca khch hng s c a ra internet thng qua mng backbone ca VTC vi tin cy v bo mt cao nht. 2.1.5. K thut TT 1 2 3 4 5 6 Danh mc H thng cp truyn dn Thit b u cui Tc Kt ni IP tnh Bo mt VTC-DigiNet Cp quang n mt (singlemode) v c d phng tc cao B chuyn i quang in 100Mbps Theo yu cu khch hng vi cam kt sn sng 99.99% (24/7/365) Knh vt l ring bit ti cng Quc t Theo nhu cu khch hng - Vyatta 4.1.4 Server: Vi chc nng chnh l tng la, nh tuyn t ng, h tr VPN, qun l & iu khin lung, vi b x l ti u multicore x86 7

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 - Shorewall 4.2.7(Shoreline firewall) : cng c cao cp cho cu hnh tng la & iu khin lung. Shorewall cu hnh trn nn m ngun m Linux, c th ci trn h thng firewall chuyn nghip, trn gateway/router/server a chc nng hoc hot ng c lp trn h thng GNU/Linux 8 Nng lc h thng qun tr & gim H thng gim st thi gian thc: SuperMicro st Server for Nagios v3.2.0 & Cacti v0.8.7g H tr & thit lp cc ng dng Video Conference, Mail Server, Web Server, VPN, Truy cp Web tc cao Ngn chn cc Website c ni dung xu H tr mi dch v ph tr (add-on services) t Internet Khch hng c th thng qua ng dy in thoi truy cp vo Internet khi khng vn phng H tr ci t phn mm: Zimbra v6.0.6 Ping t VTC Network ti HongKong nh hn 35ms v USA nh hn 220ms VTC-DigNet lun sn sng h tr khch hng ci t ng d phng m bo tuyn knh ring ca qu khch lun sn sng 24/7 24/7/365 H tr k thut ng cu khn cp: 30 60 pht

9

ng dng

10

Nng lc kt ni Internet

11 12 13 14

Nng lc truy cp t xa Mail server, Web Server tr ng d phng

15

H tr sau bn hng

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 2.1.6. Kt ni chi tit

2.1.7. Cung cp dch v IP tnh cho khch hng - Pha VTC s cung cp y a ch IP tnh cho khch hng c th trin khai nhiu dch v gi tr tr gia tng - S lng a ch IP cung cp gm: 8 a ch 2.1.8. Cc ng dng trn nn internet trc tip knh thu ring - Internet Proxy My ch proxy l mt loi m gia my tnh v ti nguyn Internet c s dng lu cc tp tin c yu cu thng xuyn nht do lm tng tc kt ni ti Internet. Ngoi ra, cc my ch proxy h tr c lc trong vic hn ch v ngi dng trong phm vi cng ty hoc khu vc a l. - Mail Server & Web Server dng ring Trong cc doanh nghip, nhu cu v email ring ca cng ty v website qung b cp nht sn phm tr nn khng th thiu. Khch hng c th t thit lp h thng E-mail v Web ring cho mnh, ng thi t lu tr v qun tr Website ngay trng mng ca khch hng m khng cn phai qua nh cung cp dch v. - Mng ring o (VPN) & H thng chia s (FTP) Mng ring o (VPN) l mng s dng h tng vin thng cng cng nh Internet cung cp cho cc nhn vin c th truy cp t xa vo mng cng ty hoc t chc ring. Mng ring o c tnh tng tng t mt ng leased-line chuyn dng cho cc t chc kinh t nhng vi chi ph thp hn nhiu ln. - VoIP (Voice over Internet Protocol) y l cng ngh cho php ngi dng s dng Internet lm ng truyn cho in thoi. D liu Voice c ng gi v truyn i trn ng truyn Internet vi tc cao hn hn so vi ng POTS truyn thng. u im ca VoIP l chi ph thp cho cc cuc gi ng di, v c th thc hin ng thi nhiu cuc gi m vn gi nguyn tnh nng v cht lng. - Hi ngh truyn hnh (Video Conference)

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 Cng ngh Video Conferencing truyn ting v hnh gip ngi dng c th t chc hp t nhiu im truy cp khc nhau. Cng ngh ny c th thit lp hi thoi giau 2 ngi trong mng ring ca cng ty (im im) hoc nhiu ngi nhiu a im khc nhau (a im). Hn na, cng ngh ny cn c th s dng chia s ti liu, ging dy t xa, t vn t xa, hoc hin th thng tin v tr gip t xa. - Firewall & Security Tng la, l mt h thng dng bo v mng LAN trong trc s xm nhp, tn cng t bn ngoi. Thng thng, Firewall c t gia mt mng ring c bo v, ng tin cy (mng ring ca mt t chc) v mt mng cng cng (Internet). Firewall c th l phn cng hoc phn mm. 2.2. DCH V TRUYN DN D LIU TRONG NC (DLC) 2.2.1. Khi nim - Dch v knh thu ring trong nc (DLC) cung cp kt ni im - im, hoc im a im c nh gia cc tnh thnh trong c nc, cho php khch hng kt ni cc thit b truyn thng dng ring gia hai khu vc, p ng nhiu loi hnh dch v nh thoi, fax, data, video,... - VTC-DigiNet cung cp dch v knh thu ring trong nc (DLC) n gin, tc n nh. Cc kt ni vt l u c ng d phng, Bng thng dnh ring khng chia s m bo mc bo mt, an ton thng tin cao, m bo dch v c duy tr lin tc 24/7. 2.2.2. u im - M hnh kt ni im im c nh vi tc p ng theo yu cu. - Bng thng dnh ring khng chia s m bo mc bo mt, an ton thng tin cao. - Cht lng dch v cao da trn k thut truyn dn quang, kt ni 24/24. - sn sng ca h thng cao nht nh k thut chuyn mch d phng c trn thit b phn cng v d phng cc tuyn truyn dn. - Thit lp d dng, kt ni nhanh chng v qun l n gin nht 2.2.3. M hnh mng im im

im a im www.diginetwwork.vn 10

Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701

2.2.4. Hot ng ca mng - H thng server ca customer c kt ni trc tip vi mng Backbone ca VTC bng cp quang tc cao v c ng bo v. - D liu t h thng server ca khch hng s c trao i vi nhau giua cc site thng qua mng backbone ca VTC vi tin cy v bo mt cao nht. 2.2.5. K thut - H tr cc lung: STM-1 optical/electrical, STM-4, STM-16, STM-64, E1, E3, DS3, OC3/12/48/192, OTU1/2, STS-1, Ethernet, FastEthernet, Gigabit Ethernet. - Data: 10/100 BaseT, 100FX, ATM. - Standards compliance: IEEE, MEF, ITU-T, IEFT, RFC. - H tr cc giao thc L2: VLAN802.1Q, ATM, FR, PP, HDLC. - Bandwidth: 1Mbps up to 1000Mbps. - H tr EoS. - Security: VSI (Virtual Switch Instance) VPN segregation, VLAN filtering, FIB quota, BSC (Broadcast Storm Control), Shorewall - Firewall. - H tr mi dch v trn nn IP: Web server, VoIP, Video Conference, Mail Server, Contact Center, cc ng dng P2P 2.2.6. Cung cp dch v trn nn DLC - Mng ring o (VPN) & H thng chia s (FTP) Mng ring o (VPN) l mng s dng h tng vin thng cng cng nh Internet cung cp cho cc nhn vin c th truy cp t xa vo mng cng ty hoc t chc ring. Mng ring o c tnh tng tng t mt ng leased-line chuyn dng cho cc t chc kinh t nhng vi chi ph thp hn nhiu ln. - VoIP (Voice over Internet Protocol) y l cng ngh cho php ngi dng s dng Internet lm ng truyn cho in thoi. D liu Voice c ng gi v truyn i trn ng truyn Internet vi tc cao hn hn so www.diginetwwork.vn 11

Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 vi ng POTS truyn thng. u im ca VoIP l chi ph thp cho cc cuc gi ng di, v c th thc hin ng thi nhiu cuc gi m vn gi nguyn tnh nng v cht lng. - Hi ngh truyn hnh (Video Conference) Cng ngh Video Conferencing truyn ting v hnh gip ngi dng c th t chc hp t nhiu im truy cp khc nhau. Cng ngh ny c th thit lp hi thoi giau 2 ngi trong mng ring ca cng ty (im im) hoc nhiu ngi nhiu a im khc nhau (a im). Hn na, cng ngh ny cn c th s dng chia s ti liu, ging dy t xa, t vn t xa, hoc hin th thng tin v tr gip t xa. 2.3. DCH V IPLC 2.3.1. nh ngha Dch v IPLC l kt ni ring im im, to 1 knh ring quc t cho cc t chc, doanh nghip a quc gia nhm kt ni cc vn phng, chi nhnh trong cng t chc nm ri rc trn ton th gii. Dch v IPLC c th dng cho truy cp Internet, trao i d liu trong doanh nghip, hi ngh truyn hnh, v cc ng dng vin thng khc nh Web server, mail server 2.3.2. Li ch - Dich vu kt ni point-to-point tin cy, hiu qua va nhanh nht danh cho khach hang la cac nha cung cp dich vu, doanh nghip - am bao ng truyn lin tuc vi tc cao 24/24 va kt ni ti moi ni trn th gii thng qua h thng cap bin va v tinh - VTC-DigiNet co y u kha nng kt ni t cac POP t tai Hong Kong, Seoul, London va LA(US) ti moi ia im cua khach hang - H tr mi dch v trn nn IP, trong c VoIP, gip gim ti a cc in thoi ni b v cc in thoi quc t. - bao mt cao, bng thng rng, linh hot, n nh: Knh ring dng cho mc ch cng ty, khng chia s ng truyn, c h tr bi h thng firewall mnh do DigiNet cung cp t Core Diginet trc khi ra mng quc t, v vy ng truyn mang tnh bo mt cao nht, m bo an ton thng tin khi trao i d liu gia cc chi nhnh quc t. - Thc hin ng thi nhiu chc nng khng b gin on ig. in thoi, fax, truy cp Internet, ng b d liu ni b, video conference vi cht lng tt nht - Cc c nh trn gi hng thng gip khch hng gim bt thi gian v tng hiu qu qun l cc - H tr mi dch v chy trn nn IP: Web server, Mail server, VoIP, video conferencing, FTP server Dch v chy trn nn truyn dn DWDM & SDH bo mt v tin cy - Linh hot trong vic m rng bng thng tc cao: DS-1/E-1 to OC-48/STM-16; Fast Ethernet; Gigabit Ethernet.

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 2.3.3. M hnh mng cung cp IPLCIn terne t

H ead Quarter

R outer D iginet R outer

R outer

B ranch

Laptops Laptops

IPLCC u stome r C u stome r

2.3.4. Hot ng mng - H thng my ch ca khch hng c kt ni trc tip vi mng Backbone ca VTC bng cp quang tc cao v c ng bo v. - VTC cung cp knh ring trc tip t khch hng n cng quc t & knh ring VPN t cng quc t ti cc chi nhnh trn ton th gii vi bo mt v an ton cao nht. 2.3.5. K thut - DigiNet IXP cung cp cho khch hng trn 330.000 route quc t - H thng cp truyn dn, h tr mi giao din : Fast Ethernet, Gigabit Ethernet, STM-1, STM-4, STM-16 - Tc : Peering tai Chu a, My, Chu u vi bng thng > 30Gbps, dung lng lung tai trung bnh ln > 15Gbps - IP tnh: Cung cp n 8 IP tnh theo nhu cu ca khch hng khi mun m rng truy cp Internet trn nn IPLC - Bo mt: Vyatta 4.1.4 Server: Vi chc nng chnh l tng la, nh tuyn t ng, h tr VPN, qun l & iu khin lung, vi b x l ti u multicore x86 Shorewall 4.2.7(Shoreline firewall) : cng c cao cp cho cu hnh tng la & iu khin lung. Shorewall cu hnh trn nn m ngun m Linux, c th ci trn h thng firewall chuyn nghip, trn gateway/router/server a chc nng hoc hot ng c lp trn h thng GNU/Linux Nng lc h thng qun tr & gim st: H thng gim st thi gian thc: SuperMicro Server for Nagios v3.2.0 & Cacti v0.8.7g ng dng: H tr & thit lp cc ng dng Video Conference, Mail Server, Web Server, VPN, Nng lc kt ni Internet: Truy cp Web tc cao Ngn chn cc Website c ni dung xu www.diginetwwork.vn 13

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 H tr mi dch v ph tr (add-on services) t Internet - Upgrade/Downgrade: Linh hot trong vic thay i tc lung - tr: Ping t VTC Network ti HongKong nh hn 35ms v USA nh hn 220ms - H tr IPv4 & IPv6 Dual-stack - Ch tnh cc linh hot - H tr ky thut 24x7/365 2.3.6. Cc ng dng trn nn dch v IPLC - Internet Proxy My ch proxy l mt loi m gia my tnh v ti nguyn Internet c s dng lu cc tp tin c yu cu thng xuyn nht do lm tng tc kt ni ti Internet. Ngoi ra, cc my ch proxy h tr c lc trong vic hn ch v ngi dng trong phm vi cng ty hoc khu vc a l. - Mail Server & Web Server dng ring Trong cc doanh nghip, nhu cu v email ring ca cng ty v website qung b cp nht sn phm tr nn khng th thiu. Khch hng c th t thit lp h thng E-mail v Web ring cho mnh, ng thi t lu tr v qun tr Website ngay trng mng ca khch hng m khng cn phai qua nh cung cp dch v. - Mng ring o (VPN) & H thng chia s (FTP) Mng ring o (VPN) l mng s dng h tng vin thng cng cng nh Internet cung cp cho cc nhn vin c th truy cp t xa vo mng cng ty hoc t chc ring. Mng ring o c tnh tng tng t mt ng leased-line chuyn dng cho cc t chc kinh t nhng vi chi ph thp hn nhiu ln. - VoIP (Voice over Internet Protocol) y l cng ngh cho php ngi dng s dng Internet lm ng truyn cho in thoi. D liu Voice c ng gi v truyn i trn ng truyn Internet vi tc cao hn hn so vi ng POTS truyn thng. u im ca VoIP l chi ph thp cho cc cuc gi ng di, v c th thc hin ng thi nhiu cuc gi m vn gi nguyn tnh nng v cht lng. - Hi ngh truyn hnh (Video Conference) Cng ngh Video Conferencing truyn ting v hnh gip ngi dng c th t chc hp t nhiu im truy cp khc nhau. Cng ngh ny c th thit lp hi thoi giau 2 ngi trong mng ring ca cng ty (im im) hoc nhiu ngi nhiu a im khc nhau (a im). Hn na, cng ngh ny cn c th s dng chia s ti liu, ging dy t xa, t vn t xa, hoc hin th thng tin v tr gip t xa. - Firewall & Security Tng la l mt h thng dng bo v mng LAN trong trc s xm nhp, tn cng t bn ngoi. Thng thng, Firewall c t gia mt mng ring c bo v, ng tin cy (mng ring ca mt t chc) v mt mng cng cng (Internet). Firewall c th l phn cng hoc phn mm.

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701

2.4. DCH V IPTRANSIT 2.4.1. nh ngha Internet ngy nay cho php ngi dng nhng tri nghim mi. Khch hng doanh nghip ln ngi tiu dng thng thng u c chung yu cu v ni dung truyn thng phong ph v ng tin cy vi hnh nh c phn gii cao, game online x l tc cao, live streaming video,... Vic s dng web 2.0 cho php ngi dng tham gia sng to, cp nht ni dung mng cng dn n yu cu ln hn v bng thng v tin cy ca kt ni mng. IP transit l dch v kt ni cc ISP v cc nh cung cp dch v ti Internet trong v ngoi nc. Dch v ny bao gm 2 dch v h tr nhau l qung b cc routes ca khch hng ti cc ISP khc v ngc li. Cng vi nhu cu ngy cng cao ca qu khch hng v dch v Internet, chng ti cung cp dch v IP Transit n nh nhm p ng nhu cu . IP Transit ca VTC-DigiNet cung cp hn 300,000 routes trn ton th gii. Do peering trc tip vi nhiu ISP ln nht th gii. VTC -DIGINET cung cp dch v IP Transit cho cc ISP v cc nh cung cp dch v c nhu cu kt ni ch qua 1 chng duy nht ti cc nh cung cp ni dung v cc im Internet peering. VTC-DigiNet hp tc cng SingTel cung cp dch v ny nhm em n cho khch hng tri nghim mi v hiu sut cao, chi ph hiu qu cho kt ni Internet ti mi domain trn ton th gii, cng vi cc tha thun ton din v peering n cc mng chnh trn th gii v cc nh cung cp ni dung hng u Chu u, Hoa K v khp ni trn th gii. 2.4.2. u im Digicom (AS38726) Mt trong nhng nha cung cp IP Transit hang u Vit Nam c trng va li ich dich vu: -Khach hang co th d dang kt ni i quc t ma chi qua mt chng duy nht, c kt ni trc tip vi Singtel. - bao mt cao, bng thng rng, linh hot, n nh -Dch v truy cp Internet tc cao, n nh nht. H thng cap co tinh d phong ln -H tr mi dch v chy trn nn IP: Web server, Mail server, VoIP, video conferencing, FTP server -Dch v chy trn nn truyn dn DWDM & SDH bo mt v tin cy -Linh hot trong vic m rng bng thng tc cao: DS-1/E-1 to OC-48/STM-16; Fast Ethernet; Gigabit Ethernet.

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 2.4.3. M hnh mng cung cp IP Transit

DIGINET AS 38726Singtel Gateway

Singtel AS 7473

Internet

Khch hng Mng ni b khch hng Mng Ring DigiNet

Vit Nam

HongkongCng kt ni dch v IP Transit

2.4.4. Hot ng mng -H thng my ch ca khch hng c kt ni trc tip vi mng Backbone ca VTC bng cp quang tc cao v c ng bo v. -VTC cung cp a ch IP tnh cho h thng my ch ca khch hng. -D liu t h thng my ch ca khch hng s c a ra internet thng qua mng backbone ca VTC vi tin cy v bo mt cao nht. 2.4.5. K thut -DigiNet IXP cung cp cho khch hng trn 330.000 route quc t. -H thng cp truyn dn, h tr mi giao din: Fast Ethernet, Gigabit Ethernet, STM1, STM-4, STM-16. -Tc : Peering tai Chu a, My, Chu u vi bng thng > 30Gbps, dung lng lung tai trung bnh ln > 15Gbps. -IP tnh: Cung cp n 8 IP tnh theo nhu cu ca khch hng. -Bo mt: Vyatta 4.1.4 Server: Vi chc nng chnh l tng la, nh tuyn t ng, h tr VPN, qun l & iu khin lung, vi b x l ti u multicore x86. Shorewall 4.2.7(Shoreline firewall) : cng c cao cp cho cu hnh tng la & iu khin lung. Shorewall cu hnh trn nn m ngun m Linux, c th ci trn h thng firewall chuyn nghip, trn gateway/router/server a chc nng hoc hot ng c lp trn h thng GNU/Linux. -Nng lc h thng qun tr & gim st: H thng gim st thi gian thc: SuperMicro Server for Nagios v3.2.0 & Cacti v0.8.7g. -ng dng: H tr & thit lp cc ng dng Video Conference, Mail Server, Web Server, VPN, -Nng lc kt ni Internet: Truy cp Web tc cao Ngn chn cc Website c ni dung xu

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 H tr mi dch v ph tr (add-on services) t Internet -Upgrade/Downgrade: Linh hot trong vic thay i tc lung - tr: Ping t VTC Network ti HongKong nh hn 35ms v USA nh hn 220ms. -H tr IPv4 & IPv6 Dual-stack. -Ch tnh cc linh hot. -H tr ky thut 24x7/365. 2.4.6. Cc ng dng trn nn dch v IP Transit - Internet Proxy My ch proxy l mt loi m gia my tnh v ti nguyn Internet c s dng lu cc tp tin c yu cu thng xuyn nht do lm tng tc kt ni ti Internet. Ngoi ra, cc my ch proxy h tr c lc trong vic hn ch v ngi dng trong phm vi cng ty hoc khu vc a l. - Mail Server & Web Server dng ring Trong cc doanh nghip, nhu cu v email ring ca cng ty v website qung b cp nht sn phm tr nn khng th thiu. Khch hng c th t thit lp h thng E-mail v Web ring cho mnh, ng thi t lu tr v qun tr Website ngay trng mng ca khch hng m khng cn phai qua nh cung cp dch v. - Mng ring o (VPN) & H thng chia s (FTP) Mng ring o (VPN) l mng s dng h tng vin thng cng cng nh Internet cung cp cho cc nhn vin c th truy cp t xa vo mng cng ty hoc t chc ring. Mng ring o c tnh tng tng t mt ng leased-line chuyn dng cho cc t chc kinh t nhng vi chi ph thp hn nhiu ln. - VoIP (Voice over Internet Protocol) y l cng ngh cho php ngi dng s dng Internet lm ng truyn cho in thoi. D liu Voice c ng gi v truyn i trn ng truyn Internet vi tc cao hn hn so vi ng POTS truyn thng. u im ca VoIP l chi ph thp cho cc cuc gi ng di, v c th thc hin ng thi nhiu cuc gi m vn gi nguyn tnh nng v cht lng. - Hi ngh truyn hnh (Video Conference) Cng ngh Video Conferencing truyn ting v hnh gip ngi dng c th t chc hp t nhiu im truy cp khc nhau. Cng ngh ny c th thit lp hi thoi giau 2 ngi trong mng ring ca cng ty (im im) hoc nhiu ngi nhiu a im khc nhau (a im). Hn na, cng ngh ny cn c th s dng chia s ti liu, ging dy t xa, t vn t xa, hoc hin th thng tin v tr gip t xa. - Firewall & Security Tng la l mt h thng dng bo v mng LAN trong trc s xm nhp, tn cng t bn ngoi. Thng thng, Firewall c t gia mt mng ring c bo v, ng tin cy (mng ring ca mt t chc) v mt mng cng cng (Internet). Firewall c th l phn cng hoc phn mm.

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 2.4.7. D n tiu biu PHNG N THC HIN IP TRANSIT CHO TELECOMHA NOI VIET NAM MEGA I - HONGKONG

EBGP203.208.190.38/30

EX4200-VTC HKGi 0/9

T

DigiNet AS 38726TGi0/49

203.208.190.37/30

SINGTEL ROUTER

Ge-0/0/0

Ge-0/0/1 VLAN 12, ID=12

IGW 2Eth6. 421 Gi 0/35

H THNG TRUYN DNGe-0/0/2

119.18.185.13/30

SINGTEL AS 7473Cust-MX480A (421)

Zyxel ND

EBGP

Gi 0/50

Telecom AS 38248119.18.185.14/30

Ch :Vlan 12: SingTel peering 200M Vlan 421: Telecom peering 10M

a. Yu cu khch hng - Cung cp IP transit cho Telecom ra Internet. - Dung lng: 10Mbps ly ra t kt ni peering 200Mbps vi Singtel. b. Kt ni vt l Telecom PORT CONNECT Cust-MX480 Digicom Gi0/50 Zyxel ND

3. CAM KT DCH V 3.1. Cht lng dch v - QoS - Dich vu kt ni Internet knh thu ring tin cy, hiu qua va nhanh nht danh cho khach hang la cac nha cung cp dich vu, doanh nghip - Thit lp d dng, kt ni nhanh chng v qun l n gin nht. - An ton nht: Ch dnh ring cho mc ch s dng ca cng ty, h thng firewall Shorewall cao cp, v vy thng tin c bao mt cao nht vi bng thng rng. - Tin cy nht: Kha nng sn sang cua h thng la cao nht, tin cy cao da trn h thng full backup, h thng d phng v a im truy cp. H thng d phng c thit k trn cc vng ring SDH thng qua h tng quang v thit b d phng, m bo cht lng ng truyn v kh nng khi phc mng tt hn. - Linh hot v n nh: Cu hnh mang tnh linh hot cao, h tr c lc cho nhu cu m rng mng vi cc topo phc tp.

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 - Kh nng truyn ti d liu khng t qung: am bao ng truyn lin tuc vi tc cao 24/24. Cht lng dich vu tt nht da trn h thng cap quang t lin trn bin va v tinh. Trc tip kt ni vi cac quc gia trn th gii. - Tc truyn d liu: da trn nhu cu ca tng doanh nghip. - Chi ph: Kim sot c chi ph theo hnh thc tnh cc c nh hng thng. - SLA: ngoi chi ph hp l, cc iu khon SLA linh hot v thc t ca chng ti s a n cho qu khch dch v sau bn hng hon ho. - H tr dch v 24/7/365. - Colocation: Chng ti cung cp dch v cho thu ch lp t thit b v h tr khai thc bo dng m bo nhng khch hng khng c nhiu kinh nghim v khai thc, bo dng thit b vn c th s dng dch v thu knh ring mt cch hiu qu nht. 3.2. Cam kt SLA 3.2.1. Cam kt cht lng (SQG): No 1 2 3 4 5 6 Bng thng DLC Bng thng Internet Leasedline t khch hng ti cng Internet ca VTC Bng thng IP Transit t khch hng ti cng Internet ca VTC Bng thng IPLC t khch hng ti cng Quc t ca VTC Danh mc Mc cam kt Lun n nh 24/7 theo tc ng k ca khch hng Lun n nh 24/7 theo tc ng k ca khch hng Lun n nh 24/7 theo tc ng k ca khch hng Lun n nh 24/7 theo tc ng k ca khch hng

Bt k dch v da trn nn IP no u c th thc VPN, Voice over Internet, hin thng qua kt ni leased line ny Video Conferencing Ci t dch v Trong 15 ngy lm vic tnh t ngy nhn yu cu ca khch hng Trong vng 15 ngy lm vic tnh t ngy nhn yu cu ca khch hng

7 8

Bo li dch v Thi gian x l s c Li do mng VTC Li do cp

01 gi 05 gi

3.2.2. Service Level Agreement (SLA): No www.diginetwwork.vn Danh mc Mc cam kt 19

Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701 1 2 3 4 sn sng Chuyn gi thnh cng tr mng Thi gian ping t H Ni - Tp HCM 99,99% thng 99,6% cho tt c cc gi i qua mng VTC Trong 15 ngy lm vic tnh t ngy nhn yu cu ca khch hng 30ms

3.2.3. H thng h tr & gim st No 1 2 3 Danh mc H tr qua in thoi H tr qua site Nhn vin k thut ca chng ti s c mt ti trm khch hng sau khi nhn c bo co khn cp X l s c cp 4. I TC T 30 n 01 gi 05 gi 24/7 Mc cam kt

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Cng ty C phn dch v Vin thng s a ch: Tng 2, ta nh 46, ng 230 Lc Trung, Hai B Trng, H Ni in thoi: 04.4450.1932 Fax: 04.3636.4701

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