Gillette Brand Management

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    Section A,

    Camille LeDhruv BhaNiranjana Saswath SSrinithi SSundeep A

    Umakant S

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    Gillette Trivia1895: King C. Gillette invented safety razor

    1903: Launched after 8 years

    1903 :51 razor & 168 blades

    1917-1918: Wide consumer acceptance during World War I

    1980s: Gillette primarily focused on global markets and strategies

    1986: 800 products in more than 200 countries

    1989: $770 Mn US domestic razor and blade

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    1932: BlueBlade

    1938: ThinBlade

    1946: FirstBlade

    Dispenser

    1959: SuperBlue Blade

    1971: Trac II

    1976: GoodNews!

    1977:Atra

    1980: Swivel1984:Good

    News! Pivot

    1985:MicroTrac

    1986:Contour

    Plus

    1988: Trac IIplus

    198New

    198

    Product Innovation History

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    Case Facts

    61.90%

    16.20%

    9.30% 12.60%

    Market Share - US

    Gillette

    Schick

    BIC

    Others

    41.50%

    45.80%

    12.70%

    Product Category

    Disposable

    System

    Double Edge

    23 23.227

    30.632.7

    14.3 15.417.4 20

    21.1

    1981 1982 1983 1984 1985

    Disposables Market

    All Disposables Gillett

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    Wet Shave Brands- An EvaluationAttributes Trac II Atra GoodNews

    Universal image ofbrand

    High High High

    Ability tomanufacture

    Relatively easyRelatively easy

    Difficult

    Product dissimilarity No No No

    Perceived difficulty inmanufacturing

    Yes Yes No

    ConsumersInvolvement in theextension

    High High Low

    EVALUATION Symbolic Symbolic Functional

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    Points of Concern

    Focus on system razors VS Disposable razors

    Additionally segmenting disposable razors

    Advertising

    Expenditure

    Concept

    Consumer profiling

    Age

    Usage

    Masculine image of shaving

    Logo

    Retail packaging and display

    Women consumers

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    Competitor Analysis

    Leader in the injection shaving market : controls over 80% of it

    Late entrant in the disposable razors market Narrow-headed disposable razor used to enter market in 1988 (Slim Twin

    67% of revenues are overseas

    Schick

    Keeps introducing products enhancements and razor improvements

    Pioneered & focused in disposable razor segment

    Main product is the shaver for sensitive skin

    Philosophy ofMaximum service, minimum price Only single blade disposable razors

    Bic

    Entered with Super- Sword Edge, blade with a steel coating

    Introduced several innovations but were short-lived

    Ultra Glide to compete with Gillettes Atra Plus, priced at 5 to 8% lower

    Competed with Gillette in advertising by using comparative adsWilkinson Sword

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    Customer Segmentation

    DEMOGRAPHICS

    Permanent razors &cartridge

    Disposable razors Injector & douedged

    Women

    Men

    Young(Under 30 yr)

    Men aged 30+

    PREFERENCES

    Price Sensitive

    Quality Sensitive

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    Possible Alternatives1.Give-up Strategy

    Transition to disposable razors

    Segmentation of disposable razorsbased on performance

    4. Product Innovation isystem razors and blade

    category Product innovation and modifica

    provide convenience and performto all consumer segments

    All-in-one handle

    2.Price segmentation insystem blade category

    Product innovation in permanentsegment to come up with productsat various price points to cater todisposable price sensitiveconsumers

    3. Price reduction in Sysrazors and blades categ

    Price discounts on existing syrazors and blades

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    Alternative 1 AnalysisProduct1. Disposable and system razors

    2. Gradual increase in disposable sharePriceAccording to features provided: e.g.lubricating strips/movable heads etc.

    Place1. Continue to use the existingdistribution channel(Super market,

    retail stores etc.)2. Focus on improving retaildistribution system

    Promotion1. Focus on advertising the attributeslike low price, convenience to promotethe use of disposable blades2. Advertise the additional attributes to

    justify their price

    Pros

    1. Growing disposable bladesmarket (Might approach 100%market given current trends)

    2. Retain market leader position

    1. Lower mar2. Possibilitypermanencategory

    3. Increased profits due

    Our Decision: REJE

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    Alternative 2 AnalysisProduct1. Disposable and system razors

    2. Gradual reduction in disposableshare

    PriceSystem razors at various price pointsbased on features provided

    Place1. Continue to use the existing

    distribution channel(Super market,retail stores etc.)2. Focus on improving retaildistribution system

    Promotion1. Focus on different advertising fordifferent price point of permanent

    razors

    Pros

    1. Will attract consumers withspecific needs to a product thatis tailored to their requirements

    2. May convert the disposable razorusers to the system razors oflower price

    1. May causeusers to swproduct

    2. Lesser focurazors: migshare in th

    3. Less consooffering

    Our Decision: REJE

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    Alternative 3 AnalysisProduct1. Disposable and system razors

    PriceReduction in price of system razors

    Place1. Continue to use the existingdistribution channel(Super market,

    retail stores etc.)2. Focus on improving retaildistribution system

    Promotion1. Focus on advertising the low priceavailability of system razors, whereperformance and quality is moreaffordable

    Pros

    1. May incentivize disposable usersto shift to a better quality razorfor a smaller price increase

    1. Lesser focurazors: migshare in th

    2. May lead tcontinuingrazors andless, henceprofits in

    cannibalis

    Our Decision: REJE

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    Alternative 4 AnalysisProduct1. Disposable and system razors2. Innovation to increase convenienceof system razors (e.g. Universal handlefor all Gillette blades)

    PriceRelatively cheaper handle price, bladesslightly lower than disposables

    Place

    1. Continue to use the existingdistribution channel(Super market,retail stores etc.)2. Focus on improving retaildistribution system

    PromotionGive considerable number of blades forfree to make the consumers habituated

    to the system razors

    Pros

    1. Higher margins: Betterprofitability2. Higher Operating efficiency:

    Economies of scale3. Incentives to the consumers to

    switch to more profitable systemrazors

    4. Brand strengthening

    1. Lesser focurazors: migshare in th

    2. Difficult topromotion

    Our Decision:ACCE

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    Implementation Plan

    Stage 1New product development Focus R&D on developing astandardized razor handle

    Reinvigorate logo and packagingto focus on the fact that the

    handle is reusableCustomization can be includedwith the variety of blades that fit

    this handleStart weaning off advertising fordisposable, and increase budget

    for system razors

    Stage 2Roll out new handle withsupporting promotions

    Ads (print, TV, POS)highlighting convenience of new

    system razorsEmphasize convenience of newhandle and the pack of free

    blades with purchase

    Partner with university storesetc. to make the youth use

    Gillette system razors

    Sta

    Reduce focr

    Higher maincentives to

    to focus msyst

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    THANK YOU

    &

    HAVE A NICE SHA