GfWM-Stammtisch-MRN_-_2009-12-03_Hechler_Lessons-Learned-bei-Continental
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Lessons Learned at Continental Automotive
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Präsentation von Christoph Hechler (Continental AG) über Lessons Learned bei Continental. Präsentation im Rahmen des GfWM-Stammtisch Metropolregion Nürnberg.
Transcript of GfWM-Stammtisch-MRN_-_2009-12-03_Hechler_Lessons-Learned-bei-Continental
Lessons Learned at Continental Automotive
Basic Principle of Lessons Learned
“Lessons Learned is people reusing experiences of colleagues.”
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
What is Lessons Learned?
A Lesson Learned IS
Knowledge or understandingwhich is gained by positive or negative experiences
Applicable to a specific
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Applicable to a specific design,process or decision
Designed for reuse
Factually and technically correct
Positive impact on costs or failures and reinforcement of successes
Lessons Learned
Informal Exchange
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Reuse
Lessons
Learned
Lessons Learned Process
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Released CA Process Lessons Learned V1.1
http://ca-pkit.auto.contiwan.com:8080/pkit/go/pelement.do?id=1489&type=Process&anon=1
Lessons Learned Specialist
Result of Evaluation
create Lesson
formal check
pull & push
Lessons Learned Workflow
Project Report
LL Workshop
. . .
8D
LL Administrator
evaluate
Draft
Lessons
Tracking
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Benefit fromLessons
= Everybody
Impact on “Daily Work”
e.g. Processes, Checklists,
Design Guidelines, Reviews, ...
Valuable Lesson
send to
publish
Integration Department
evaluates impact
on 'Basic Document'integrate
automatically
Tracking
Reuse of Lessons Learned
Self-directed Alert-Function (daily or weekly)be informed about new experiences in topics you are interested
Search in Lessons Learned Databasesearch for solutions at the beginning of a project, milestone or 8D to reduce your effort and to avoid failures
Presentation in Q-Meetingstake 1 - 3 recent Lessons Learned to discuss and spread important
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
take 1 - 3 recent Lessons Learned to discuss and spread important experiences regularly in your Business Unit
Excel-Checklists generated out of Lessons Learned DBgenerate own checklists or use existing ones to document the consideration of Lessons Learned in an easy and structured way
Update of existing documents and processesfinal target of Lessons Learned to assure automatic reuse of Lessons Learned by integrating them into standard documents and processes
Lessons Learned Survey July/August 2009
44 24 15 5 6 3 3
Overall importance
of Lessons
Learned for our
company
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
15 16 21 18 10 12 8
0% 25% 50% 75% 100%
Benefit of Lessons
Learned in your
daily work
very high - 7 6 5 4 3 2 1- very low 252 / 1057 (24%)
Continental Automotive Lessons Learned Database
Every employee has access to the Lessons Learned Database.
You can search for published Lessons Learned and you can create new Lessons Learned.In case of login
Open Database
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Learned.
lessonslearned.conti.de
In case of login problems insert your windows account name (e.g. auto\testuserx) and your windows password.
Lessons LearnedExample
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
Lessons Learned
Do Lessons Learned –
turn experiences
into results
Quality Automotive
Continuous Improvement
Ronald Breitkopf – Lessons Learned Program Manager
lessonslearned.conti.de
lessonslearned.conti.de
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