Getting to Outcomes: Next Steps

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Getting to Outcomes: Next Steps

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Getting to Outcomes: Next Steps. Doug Tanner Youth Catalytics 978-544-2067 [email protected]. Workshop Objectives. Know how a data management project can help: Improve program design Demonstrate effectiveness Highlight the best work being done Compete for funding, and - PowerPoint PPT Presentation

Transcript of Getting to Outcomes: Next Steps

Page 1: Getting to Outcomes: Next Steps

Getting to Outcomes: Next Steps

Page 2: Getting to Outcomes: Next Steps

Doug TannerYouth Catalytics978-544-2067

[email protected]

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Know how a data management project can help:

Improve program design Demonstrate effectiveness Highlight the best work being done Compete for funding, and Mobilize public support.

Workshop Objectives

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Learn about: Identifying expected outcomes, and defining objectives and incremental

indicators of success consistent with your mission.

Workshop Objectives

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Understand the elements and stages of a data management planning process

Be familiar with common barriers and costs associated with data management

Workshop Objectives

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Learn how quality data can influence and inform the strategic planning process.

Explore options for tracking and using data efficiently at reasonable cost.

Workshop Objectives

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City of Pittsfield Neighborhood evaluation◦ Combining & analyzing data from multiple sources

DIAL/SELF (Greenfield, MA) Transitional Living Program housing outcomes◦ Sorting and interpreting data from a single collection

source

(Lets go to visit source tables in Excel then come back to PowerPoint to review graphs)

Examples of Data Compilation:

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Building permits over 20K by Pittsfield neighborhoods:

All Pitt

sfield

City

Mornin

gside

Westsi

de

Other

Qua

lified

Neig

hbor

hood

s

Other

Pittsfi

eld N

eighb

orho

ods

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

All years: Permits ≥20K (percentage of permits taken out in district)

Permits >20K in 2008

Permits ≥20K in 2009

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Intake by age range

Any Intake Standard Intake Brief intake Both 0

50

100

150

200

250

300

350

400

450

500

All YouthOver 18Under 18

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Issues at intake by age

050

100150200250300

All YouthOver 18Under 18

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Housing Outcome Data

Any Intake Identifies a housing problem

Any Posiitive Housing Outcome

0

50

100

150

200

250

300

350

400

450

All YouthOver 18Under 18

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Bring key people together at each stage of planning process

Administration, program directors and supervisor participation is critical in early stages, but direct care staff can be helpful too (ask questions!)

Project Planning 101:

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Initial planning stages require a deep understanding of the resources (funding, technology/equipment, and staff time) required to plan, implement and maintain a data management project/data driven culture.

Project Planning 101:

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It may be worthwhile to invest in a consultant or devote substantial administrative time to produce useful estimates of the time and cost involved in implementing and maintaining a data driven culture

Project Planning 101:

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Understand the purpose of your project - what will this data do for your organization?

Identify data priorities Plan to start small and efficiently – you can

grow as you learn and achieve - look for the intersection of what data you can easily obtain and what you would want to know in an ideal world! (go to flip chart )

Planning Guidelines

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As you move into more detailed planning, direct care staff input becomes extremely important.

Involve staff in a formal way and carefully assess what support they will need to succeed!

Design formal systems for Training, Support and Accountability

Staff Commitment & Support

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Reports/data you already need for funders Identify information for internal evaluation and

improvement (even if it isn’t currently required by funders)

Develop a functional draft of outcomes, objectives and indicators (your dataset) prior to shopping for a database or building a data collection system

Gather the Information You Need to Get Started

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ImProve OutcomesSM

A Brief Summary

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Objectives = desired participant changes or achievements

Indicators = measurable events

Outcomes = level of achievement

ImProve OutcomesSM Language

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ImProve OutcomesSM & Logic Models

Inputsresources

Outputsactions

Outcomesachievements

Basic Logic Model

Inputsresources

Outputsactions

Indicatorsevents

Objectivesexpectations

Outcomesachievements

ImProve OutcomesSM Model

*Identify tracking method

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ImProve OutcomesSM is…

Extension of logic models Based on incremental

change Means of prioritizing

information Method of categorizing

information

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Levels of Learning Mastery ◦Knowledge/Comprehension (learn about it)

◦Application (use it, try it out)

◦Synthesis (integrate with other knowledge)

Bloom’s Taxonomy

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Specific Measurable Achievable Relevant Timely

Indicators Should be SMART

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Use active verbs to describe indicators Look for achievement opportunities at levels

that are relevant to the services, time frame or intervention level of your program

Indicators reflect participant capacity for positive change and choices that indicate forward movement

Indicators are Activity or Behavior Based (observable)

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Web/Cloud Based◦ Require reliable, high speed internet connection(s)◦ Each user has own license – can access from anywhere◦ Easy to monitor data entry◦ Evaluate capability and cost of compilation, sorting and

reporting◦ Carefully evaluate ownership of data and “worst-case

scenarios” (e.g., you or the provider go out of business?)

PC-Based◦ You own software and data that is on your computer◦ Speed depends on speed of machine◦ May require additional software to run the database◦ Can be difficult to synchronize data from multiple sources.◦ Ease of data retrieval depends a lot on initial design and

software used.

Database Options

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1. Surveys: Useful to capture information from participants You have to ask the right question(s). That takes planning

and some experimentation to gather aggregateable data. Results can be compiled in Excel – but consider using

Survey Monkey where you can get reports and export to excel.

2. Microsoft Access: Good for demographic data and tracking objectives and

indicator completion – data that changes or needs to be cross-referenced.

Inexpensive, but requires expertise to develop functional applications

Easy to retrieve data through queries

Tools you can use – now!

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3. Daily Logs (paper or software)◦ Most useful if data is aggregated and entered into a

database or spreadsheet regularly (daily, weekly or monthly)

◦ Like surveys, the right questions have to be asked to get useful, accessible information

◦ With proper planning, could be used to track a variety of participant achievements.

4. Exit interviews!◦ Build some of the questions to have aggregateable

answers (e.g., multiple choice, name at least one xxx, etc.)

More Tools you can use – now!

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Implementation Questions?Please Contact:Doug [email protected]

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Training Questions?

Please Contact:Cindy [email protected]