Getac Global Case Studies

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Copyright ©2012, Getac Inc. © 2015 Getac Technology Corp. All rights reserved. Getac Confidential

Global Case StudiesGetac Global Marketing

V17M12Y14 © 2015 Getac Technology Corp. All rights reserved. Getac Confidential

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SECTORS

Public Safety Utilities

Field ServicesTransportation

Emergency Services

Mining

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Major ApplicationsCharleston Police Department, US

Microsoft Campus Patrol, US

San Bernardino Police, US

Florida Fish and Wildlife Conservation, US

Glendale Police Department, US

Houston Police Department, US

Orlando Police Department, US

Maricopa Sheriff’s Department, US

San Jose Police Department, US

Lima Police Department, Peru

City Patrol Car, Netherlands

Allen Vanguard Counterterrorist, US

Border Security State Guard, US

Coast Guard, the Netherlands

Jenoptik AG, Germany

Public SafetyLaw enforcement mobile work stationReal Time Dispatching(RDS)Border SecurityCounterterrorist Operations Traffic ManagementAccident ManagementGovernment Security

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Charleston Police Department

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CHARLESTON POLICE DEPARTMENT

Challenge: Protecting critical infrastructures and preventing security breaches on both land and water. Solution: Charleston PD selected Getac’s B300 and V200. The Getac devices are mounted and secured inside cruisers and vessels connected to in-vehicle infrared video systems paired with an advanced automated license plate recognition (ALPR) IRSA software.

Benefit: The B300 fully rugged notebook and V200 rugged convertible notebook systems were selected for their ability to perform in extreme environments and consistently deliver the speed and performance required by Charleston’s law enforcement and maritime control. Getac computers connect to the police central database alerting the authorities in-time to thwart criminal activity.

P6


MICROSOFT CAMPUS PATROL, US

Challenge: Microsoft wanted to improve the effectiveness and streamline the tasks of its security officers operating their fleet of security vehicles.Solution: To simplify vehicle-patrol related tasks, Microsoft implemented an automatic license plate recognition solution based on Microsoft and IRSA software running on sunlight readable rugged Getac notebooks with 4G LTE connectivity linking them to their cloud database. Getac also provided docking stations to secure the computers in the vehicles. Benefit: By using Getac computers to automate their process, Microsoft increased productivity and security. They also gained new analysis and investigative capabilities and reduced their security costs for a quick return on investment.

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MICROSOFT/SAN BERNARDINO POLICE, US

Challenge: To provide deputies with better information access while making the most of limited budgets and ensuring continuous IT access during natural disasters, SBCSD wanted to move to a cloud-based solution for its 3400 employees.Solution: SBCSD chose to adopt Microsoft Office 365 and provide deputies in the field with Getac’s rugged tablet F110 and docking solution running Windows 8.1 operating system.

Benefit: By using Getac devices and Microsoft software SBCSD increased mobility and improved public safety. A simpler, disaster-proof IT Infrastructure with leading-edge technology and provided cost savings for the department.

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Florida Fish and Wildlife Conservation

Florida Fish and Wildlife Officer

“The state-of-the-art computing solution enables effective patrol. Despite of sunshine, dimness, and salt water, Getac V100 shows its hardcore spirit in such tough environment”

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FLORIDA FISH AND WILDLIFE CONSERVATION, US

Challenge: The Florida Fish and Wildlife Conservation officers patrol in a diversified environment, facing the challenges of salt water, sunlight, and seamless communication of their equipment.Solution: Getac V100 is salt fog protected equipped with QudraClear® sunlight readable and night vision technology allowing clear viewing outdoors and in the nighttime. Getac V100 is embedded with Gobi 2000, ensuring non-stop communication. Benefit: Getac rugged V100s reduce FWC officers’ downtime, decrease maintenance costs and increase productivity of FWC officers with seamless connectivity through 3G to link to important information.

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Glendale Police Department

Walter Calles, IT Manager, Glendale PD.

“What’s really great is that they no longer have to come to the station to type up reports because the unit’s wireless connectivity allows them to write their reports directly to the server from the field”

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GLENDALE POLICE DEPARTMENT, US

Challenge: Officers could not remove their aging fix-mounted computers quickly. The permanently mounted computers were failing and hindering the officers the ability to write reports and police patrol. Solution: The officers picked the Getac M-Series and docking station solution with wireless connection connected to a in-car video solution. Benefit: Officers have the flexibility of removing the units from their vehicle to work in more convenientlocations without returning to the station to type up reports because the unit’s wireless connectivity allows them to write their reports directly to the server, keeping them in the field longer. They are also connected to email, criminal record checks and in-car video cameras.

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Orlando Police Department

Rosa Akhtarkhavari, CIO City of Orlando

"Success of the project was due to the City's information technology team and Orlando Police Department partnering up in their detailed discovery and efficient planning and combining that with Getac's support and commitment to fully support these devices for the next five years.”

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ORLANDO POLICE DEPARTMENT, US

Challenge: Semi-rugged computers failing to meet the needs of patrol officers with necessary speed, functionality and ability to access critical information in the field. Malfunctioning in extreme weather conditions and vibrations inside patrol vehicles. Solution: Getac B300 with Havis docking solution and 3G WWAN met all technical, functional and budget requirements of the Orlando PD. Benefit: Faster performance and speed to meet the mobile computing needs of Orlando PD. Officers can receive calls, write reports, create and submit arrest affidavits, email documents access numerous databases, utilize mapping software, and other functions from inside their cruiser.

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Houston Police Department

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HOUSTON POLICE DEPARTMENT, US

Challenge: Outdated patrol car computers in the 4th largest city in United States, slow connection to information and remote database, computers failing in cold and hot temperatures, officers unable to view screens clearly when driving because of sunlight shining on computer screens. Solution: 1800 Getac B300s equipped with 4G LTE and in-vehicle docks and mounts. Benefit: Officers access files faster than before with higher performance computers and faster 4G LTE connection, receiving intelligence quicker than before and becoming more productive. Able to operate in temperatures below freezing -20ºC to nearly 60 ºC and see screens with 1400 nits sunlight readable screens.

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MARICOPA COUNTRY SHERIFF DEPARTMENT , US

Challenge: Inability of officers to covertly track Illegal criminals trafficking drugs through Mexican border in the nighttime. Arizonian scorching hot desert temperatures reaches upwards of 100˚F (40˚C) and its dusty environment. Patrol officers’ computers often could not survive these extreme environmental conditions. Solution: B300 ultra rugged notebook is an all-in-one solution to combat criminal activity. The Getac B300 is equipped with 1400 nits screen option, night vision option and low light keyboard. Benefit: Officers are able to operate their devices during convert operations with night vision mode of Getac B300 without being detected. The backlit keyboard allows officers to type in the night. Patrol officers can now clearly view their screens while patrolling under bright sunlight with the 1400 nits QuadraClear® screen.

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San Jose Police Department

San Jose Police Department ,CIO, Cecil Lawson

“With each generation of technology, the department spends time to solve any technology issues that occurred with the current technology. As computer technology gets older, most components with moving parts tend to fail. This includes disk drives, keyboards, and cooling fans. Our goal is to remove any moving parts if possible so we can avoid down-time that would result in loss of productivity, if possible.”

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SAN JOSE POLICE DEPARTMENT, US

Challenge: The San Jose Police Department (SJPD) are required to patrol multiple shifts in a wide temperature range. They needed an updated platform with greater integration, mobility, connectivity, flexibility, and durability. Maintenance cost of an aging fleet of mobile computer equipment were growing out of control as failure rates increased. Solution: Getac B300, with ultra-bright sunlight readable display connected to Sprint EVDO modem router running computer aided dispatch client and automated field reporting software. Other advanced security highlights features fingerprint scanner, TPM 1.2, and optional smart card reader.Benefit: The SJPD avoids equipment down-time, reducing maintenance cost and improving their productivity by using Getac computers. Getac industry-leading five-year warranty saves the department thousands of dollars. The Getac systems are able to utilize future wireless standards and safeguard important data.

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Lima Police Department

“Yes, this is a rugged computer. Why is it called rugged? Because it is vibration resistant, it is resistant to water, the changes in temperatures, and it allows us to integrate with anything that could develop during an incident…” “The 3G connectivity will allow us to integrate with RENiECwith e-SINPOL that allows the identification people with infractions…the capture of vehicles, we also the capture of vehicles, we also have the AFIS system.”

General Richard Zubiate, National Police of Peru (Frecuencia Latina, Sunday, July 14)

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LIMA POLICE DEPARTMENT, PERU

Challenge: The Lima Police needed to find a solution to quickly identify criminals and monitor their police force. Solution: The S400 connects to three security video cameras which feeds to the control room. The video recordings are recorded into a NVR. It is paired with an automated fingerprint identification system (AFIS)Benefit: These patrol cars armed with the S400, automated finger printing system, in-car video solution TETRA radio connection are now intelligent patrol cars. This helps manage the police force and also serves as a safeguard against possible lawsuits from criminals, providing both protection for citizens and police. Police can now identify suspects faster, saving time.

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COUNTERTERRORIST SPECIAL FORCES

Challenge: Terrorists and extremists are planting bombs and mines in civilian areas. There are

many unexploded shells in war-torn areas.

Solution: Counterterrorist special forces use Getac A790 to remotely operate bomb disposal tactical

robots to investigate life-threating situations and disarm bombs and improvised explosive devices

(IEDs).

Benefit: Getac’s rugged equipment effectively deters and mitigates terrorist devices increasing the

survival rate of bomb disposal engineers. Many civilian lives are saved because of the disposal of

these threats.

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BORDER SECURITY STATE GUARD, US

Challenge: Physical searches of vehicles can take up to eight hours, and a similar time to rebuild the vehicle. Officers spend a long time searching vehicles, causing long waits at border stations. Solution: Getac’s A/M series combined with custom x-ray scanning systems allows security and customs personnel to check inside the most inaccessible parts of a vehicle without taking it apart. Getac computers are installed with sophisticated image processing software.

Benefit: Customs officers and security personnel detect threat items and contraband including ammunition, weapons, IEDs, drugs, cigarettes, and alcohol and stop them from entering the country. Border security selected Getac’s computer because of its sunlight readable and rugged features, which enables border security personnel to be mobile and work in any environment.

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COAST GUARD, NETHERLANDS

Challenge: The Netherland Coast Guards need to communicate with their command center on open seas or conduct aerial surveillance. They face the challenges of salt water, sunlight, and seamless communication of their equipment in order to secure their borders. Solution: The Netherland Coast Guards use Getac V100 linked with Sea Tel antennas to communicate with their command center and transfer real-time data to monitor their borders. Benefit: Getac rugged V100s reduce downtime, decrease maintenance costs and increase productivity of officers with instant connection to important information.

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Jenoptik AG“By using Getac devices, we are now

able to offer a very sophisticated, all-

in-one solution to our customers,

which not only feature maximum

suitability for daily use, but also extreme reliability and durability”,

Mohammed Benali, Product Manager Jenoptik AG.

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JENOPTIK AG, GERMANY

Challenge: German Jenoptik AG depended on ordinary, wired notebooks as measuring instruments for mobile traffic control. To reduce its dependence on plugged-in devices and at the same time make the handling of hardware and data more customer-friendly, a powerful, reliable and future-proof solution needed to be found.Solution: The launch of Getac’s Rugged Tablet PC allowed Jenopik to not only minimize the risk of damaging the device or experiencing device failure, but also simplify and strengthen the entire traffic speed measuring process.Benefit: Getac devices can be reliably used outside, even in extreme weather conditions, assisted with the use of cordless technology featuring a powerful, rechargeable battery. Most importantly is that crucial data transfer is possible via ethernet. The ruggedness of Getac devices ensures that data files are protected.

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Emergency

Vehicle mobile work stationComputer-Aided Dispatch ServiceEmergency/Disaster Management Fire, Rescue, and EMS

Major Applications Ambulance, Australia

Scottish Ambulance, UK

Dutch Fire Department, Netherlands

Hertfordshire Fire Department, UK

Bedfordshire Fire Department, UK

Automobile Association, UK

Services

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Australia Ambulance“The Getac’s V100 reports comprehensive

functions from multi-touch, digital signature to

real-time data transmission, is indeed, exceptionally beneficial to the entire team!”

Team leader, Australia Ambulance

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AMBULANCE, AUSTRALIA

Challenge: Australia's major ambulance services needed a reliable solution for portable medical history checks and reliable data transmission for its patient rescue operations. It is critical for the emergency service to be able to pinpoint the nearest medical centers and resources.Solution: The Getac V100 fully rugged convertible notebook introduces an enhanced communication module to ensure smooth transmission capabilities, and offers a 3.5-hour charging time that enables a long battery life, allowing the state ambulance service to achieve uninterrupted computer use during tense rescue operations. On the paperwork side, a dual-mode touchscreen allows signing and printing, even with the use of a digitizer.Benefit: With Getac V100 fully rugged convertible notebooks, the state ambulance service will be able to check and transmit patient records, investigate assistance options, and deliver patients to their destinations with little time and the least wasted resources.

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Scottish Ambulance

“The sunlight readable technology the M230s offered and the extra long battery life were key in the procurement decision making. These features in particular help keep our responders working when in the past they would have been unable to work as efficiently. But even more important when choosing equipment that ultimately helps save lives.”

Brian Hunter, Scottish Ambulance Resilience Manager

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SCOTTISH AMBULANCE, UK

Challenge: The Scottish ambulance service deals with more than half a million emergency calls each year, many to life-threatening emergencies. The Tactical Response Units need to be able to deal with emergency patients quickly and instantly gather information about the scene they are visiting. Solution: The department chose the Getac M230s as standard equipment for their Special Operations Response Team (SORT). Benefit: Rugged technology allows our responders to work in all sorts of environments and in some harsh weather conditions. SORT is able them to deliver information instantly. Using notebooks eliminates the need for many telephone calls and a lot of written documents, which makes it a lot easier and quicker to gather the information needed to deal with an emergency.

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VeiligheidsregioIJssellandFire Department “Getac's V100 fully rugged notebook meets the demanding requirements of an office-to-outdoor work environment, and can withstand the quick rush out to a rescue site.

Veiligheidsregio IJsselland Fire Department Team Leader

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FIRE DEPARTMENT, NETHERLANDS

Challenge: Finding a mobile data solution that gives Veiligheidsregio IJsselland Fire Department access to the latest maps and emergency service locations, all within the framework of a manageable budget and implemented in a reasonably timeframe. Solution: The fully rugged V100 notebook equipped with 3G and GPS enables the fire crews to have mobile access to maps and emergency service information that don’t crack under physical pressure. Benefit: Getac fully rugged convertible notebooks offer convenience and portability to the fire crew, in an emergency call, in the office, or a safety check site. Getac convertible notebook offers seamless communication, convenience options and durability. With the V100m fire crew access information faster and insert electronically field reports more accurately.

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HertfordshireFire Department

“We have been delighted with the Getac V200. Our operational crews are impressed with the flexibility and usability of the hardware and have reported that the larger, touch screen is excellent, making operation of the unit much easier, particular whilst travelling. It also improves the functionality of the mapping screen, allowing for easier reading and searching, a great improvement over the previous model.”

Kim Anderson, Group Commander, Hertfordshire Fire & Rescue

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HERTFORDSHIRE FIRE DEPARTMENT, UK

Challenge: Fire crew found the text and icons too small and difficult to read. They also encountered responsiveness issues with the digitizer style displays. This presented them with user readability issues that had a real impact on operational effectiveness.Solution: Hertfordshire Fire & Rescue selected Getac V200s with docking stations Benefit: The V200 operates as both a conventional notebook PC and as a fully rugged touch screen tablet. The larger screen size with sunlight readable display has much better readability. Paired with Intel® Core™ i7 vPro™ processor, the V200 offers up to 6 hours of battery life from a single charge. The fire crews can type freely on the full-sized 88 keys keyboard and the resistive multi-touch screen allows fire crews to operate with gloves on.

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Bedfordshire Fire Department

“Having the V200, especially the fact that they are de-mountable, allows us to reduce the risks to our crews giving them access to site-specific risk information and to the standard operating procedures that we have to carry out when faced with those hazards. So overall it’s making a safer environment for our fire fighters.”

Jason Tai Risk Information Project Officer, Bedfordshire Fire & Rescue

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BEDFORDSHIRE FIRE AND RESCUE, UK

Challenge: Access to site-specific information is essential if fire crews are to determine the best course of action for handling emergencies as quickly as possible, and to be aware of any potential safety issues. Ideally, that information has to be available in the fire appliance cab on the way to incidents and outside the vehicle once the crew has arrived at the scene.Solution: The Getac V200 fully rugged convertible notebook can be mounted within fire appliance cabs to provide fast access to information en route to incidents and can then be de-mounted to provide officers with a mobile data terminal (MDT) to help plan operations. The device’s ruggedbuild means that the V200 can withstand the demanding environment in which fire crews have to operate.Benefit: Access to site-specific risk information (SSRI) and standard operating procedures reduces the risk to fire crews and improves their ability to deal with emergencies at individual locations.

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Automobile Association

Chris Bailey, Head of Motoring Technologies for AA

“The PS236 has been built to withstand vibration, drops and

shocks too, and offers our patrols everything they need to

communicate with colleagues and locate call outs quickly and

efficiently, thereby improving our response time to members.”

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AUTOMOBILE ASSOCIATION, UK

Challenge: In the demanding world of roadside rescue, the AA (Automobile Association) needs to be able to depend on equipment that can deliver full connectivity and mapping whilst surviving whatever the British weather brings anywhere on the country’s vast road network.Solution: For the AA’s roadside patrol bikes, a reliable rugged handheld device that allows the operator to locate breakdowns quickly and connect to the back office immediately. AA patrols are now using the fully rugged PS236 which gives them the ultimate combination of speed, processing power and reliability. Benefit: The IP67-rated, PS236 has been engineered for the AA’s bike patrols and offers a built-in GPS receiver and E-compass in a reliable, tough handheld device that also boasts phone capabilities. The solution has enabled the AA to answer the need for speed and connectivity in its patrol bikes and help to improve response times and customer service

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UtilityEnterprise asset managementField service workforce managementPipeline inspection and maintenanceElectric/Gas/Water managementExplosion risk area computing

Major ApplicationScottish and Southern Energy, UK

Western Power Distribution, UK

South East Water, UK

The Berliner Wasserbetriebe, Germany

Bord GAIS, UK

Alabama Gas Corporation, US

Halliburton Offshore Oil Exploration, US

Exterran, US

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Scottish and Southern Energy,UK

Ian Reynolds, SSE Operating Support Project Manager

“With our own software applications we used to report

response times in terms of days, but now, with the Getac E100, we

are able to consider different metrics such as hours or parts of a

day because our response times have been reduced so much,”

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SCOTTISH AND SOUTHERN ENERGY, UK

Challenge: Faulty street lamps pose problems for everyone from pedestrians to motorists and when they fail in town centres it can cause security problems. When your job is to maintain a quarter of a million streetlamps – as part of Europe’s largest private finance initiative – you need computer technology that you can rely on.Solution: The E100 fully rugged tablet is now being used by maintenance crews of Scottish and Southern Energy, who maintain 250,000 street lights for the local authorities covering Hampshire, West Sussex and Southampton City regions. The E100’s wireless connectivity enables the company to transfer a wide range of data back and forth between the company’s offices and the crews.Benefit: By using the E100, the crews have improved their response times dramatically and this has helped the business operationally. It has also allowed the company to get better data on all of its streetlamps and their condition, so that planning has improved.

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Western Power Distribution

Western Power Distribution’s David Barker.

“With around 7.7 million customers and 6,000 staff looking after a network covering 135,000 miles, we needed something that we could rely on to deliver both high performance and simplify our operations out in the field.”

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WESTERN POWER DISTRIBUTION, UK

Challenge: When you run one of the UK’s leading electricity distribution businesses with a complex network covering 135,000 miles, you need equipment that can survive the tough outdoor environment that power engineers operate in. Solution: Western Power Distribution engineers are using the fully rugged PS236 which has developed a strong reputation for reliability and toughness out in the field. It offers connectivity and processing power that is second to none and was chosen after detailed field trials and user evaluations.Benefit: The PS236 is easy to use when performing essential duties like climbing and delivers enhanced connectivity resulting in improved data capture and field to base communications. The device offers real-time asset tracking across Western Power Distribution’s extensive network.

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South East Water

Martin Giel, South East Water IT Operating Manager

“Our network is under constant attack from ground movement with even traffic

movement potentially damaging pipes and our field engineers need technology

that can survive in any weather, help capture more data and increase our

operating efficiency. The [Getac V200] allows our technicians to see enough of the network to perform the duties they

need to in a way that a small screen can’t”

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SOUTH EAST WATER, UK

Challenge: When you control and operate a network of over 9,000 miles of pipeline, supplying water to homes and businesses across a huge geographical area, unexpected leaks are a major problem – one that needs to be dealt with quickly. Solution: South East Water technicians are using the Getac V200 fully rugged convertible notebook – with its in-built 3G communications – to feed information to the back office. The on-board GPS of the V200 quickly provides location information; identifies where the leak is and the nearest stop valve. Benefit: The V200 provides the flexibility needed to allow South East Water to keep track of all assets across its vast network. The unique design and the complete support package offered by Getac and its partners, enables field engineers and technicians to respond rapidly and capture data quickly, so the damaging effects of any leaks are minimized.

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The Berliner Wasserbetriebe

Ernst Vondersahl, Berliner Wasserbetriebe,

Sewage Channel Network Manager

“The 12“ Getac V200 convertible computers have satisfied us especially with its rotatable 12” TFT display with

LED backlighting and its high performance battery”

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THE BERLINER WASSERBETRIEBE, GERMANY

Challenge: The Berliner Wasserbetriebe supplies 3.7 million people in Berlin and the surrounding area with drinking water and treats the wastewater of 3.9 million people. The Berlin sewer system consists of channels for dirt, rain and mixed water with a total length of 9,500 kilometers of sewers and approximately 200,000 manholes that need to be inspected regularly. Solution: With the introduction of Getac’s rugged 12" convertible notebook, the employees of the Berliner Wasserbetriebe are now able to gather data even in the most adverse weather conditions, as well as to reliably access data in the central office and to use other applications in the Geographic InformationSystem (GIS) sector. Benefit: Getac’s convertible notebooks are extremely reliable and can be used even in the most difficult weather conditions. The ability to adjust screen and keyboard lighting - depending on the ambient lighting conditions - as well as extensive connectivity for real-time data exchanges make this device perfect for use in sewage channel operations. This has improved the efficiency of employees and operations

considerably.

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NATURAL GAS COMPANY, UK

Challenge: The natural gas network consists of 2,368km of high-pressure steel Transmission pipes and over 10,782km of distribution pipelines. With so many contractors in the field, the natural gas company needed a mobile data capture solution that would give it a more competitive edge - by reducing costs, enhancing efficiency and improving customer service. Solution: V100/PS236 + Work and Asset Management / Field Force Mobilisation + Soti’s MobiControlsolution. Benefit: The Getac PS236 and V100 devices provide real-time access to data and information and are being used by the company for a wide range of field-based applications. These include site-works management, meter reading, distribution project management and maintenance and repairs. MobiControl gives the natural gas company the ability to support the devices in the field – making operations even more efficient. Getac V100 and PS236 help utility company to provide timely and efficient pipeline maintenance with its superb performance and mobility.

P49


Alabama Gas Corporation

Jeremiah GoodsonTechnical Lead, RMS Project for Alagasco

“We looked at industry leaders and selected the devices that best fit our needs. We brought those devices in-house for functional testing and also took the devices to the field to be evaluated by the employees who eventually would be using them”

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ALABAMA GAS CORPORATION, US

Challenge: Slower response time in the field for work orders. Need to integrate with new workforce management system. Solution: S400 semi-rugged notebook computers equipped with Gobi (3G) and GPS. In the service vehicles, Alagasco pairs the S400 with a wireless mouse, external antennas, Itron handhelds, and Gamber-Johnson docking stations. They also load the notebooks with PragmaCAD, Outlook, and ESRI software to help field technicians complete their work orders. Benefit: Alabama Gas now have faster response time in the field and are fully integrated with workforce management software for higher operation efficiency.

P51


Halliburton Offshore Oil Exploration

John Wilkins, Halliburton Repair and Maintenance Manager

“Getac notebooks help to avoid field damage with sealed caps and doors

and protection against knocks and drops that can often accidentally

occur. One of the main reasons wechose Getac notebooks was because

of their fully rugged features that came as standard. ”

P52


HALLIBURTON OFFSHORE OIL EXPLORATION, US

Challenge: Task of tracking down equipment that would not only host the unique software applications of the industry, but also ensure their customers could continue to work when faced with harsh weather conditions and the environmental factors of the oil rig sites.Solution: Getac A790 and M230 notebooks for on-site surveying. Benefit: Halliburton is able to use their preferred specification and have much longer consistent components than their previous devices. Their unique software and hardware no longer face compatibility issues. Getac notebooks help to avoid field damage with sealed caps and doors and protection against knocks and drops that accidentally occur.

P53


EXTERRAN, USA

Challenge: Exterran needed a device to equip their field service personnel working in extreme conditions to do installations, inspections and repairs to ensure pipelines and production facilities remain operational. Previously, the technicians would do an inspection and record the data on paper then input the data later when they returned to their office or remote hotel.

Solution: Exterran ordered the V200’s with ANSI certified configuration making it usable in explosive environments. Benefit: With the V200 the technicians automated the process for recording an inspection, allowing the technicians to stay in the field longer. This greatly increased the billable hours of the technicians and increased the company’s operation efficiencies.

P54


Field ServicesLocation-Based ServicesField service workforce managementMapping and surveyingNatural resource management (Forest/Water)ConservationEnvironmental Management

Major ApplicationsLeica Geosystems, Switzerland

Kärntner State Forestry, Germany

Heilongjiang Forest Surveying, China

CPC Corporation, Taiwan

Mekong River Investigation, China

Agriculture Field Surveying, Indonesia

Agency for Restructuring and Modernization of Agriculture,

Poland

Active Tree Services, Australia

P55


Leica Geosystems

Jan Zimmerman, Leica Geosystems Application Engineer

“The Getac controller gives us exactly the long range solution we were looking for and it allows us to offer our customers a complete solution that delivers greater distances for communication than other controllers.”

P56


LEICA GEOSYSTEMS, SWITZERLAND

Challenge: Construction sites are complex and demanding places for all sorts of personnel and often two or more people are required to complete specific tasks. Anything that can reduce the dependency on multiple people will improve efficiency.Solution: The PS236 fully rugged PDA is ideal for the harsh environment of a construction site and by offering a fully scalable solution, with advanced software from Leica Geosystems, now enables site surveyors to easily complete a variety of tasks on their own. Benefit: Leica Geosystems is now introducing a long range Bluetooth solution bundled with the PS236 and its range of iCON total stations. Individual construction workers will be able to perform tasks alone thereby achieving more accurate results in less time.

P57


HEILONGJIANG FOREST SURVEYING, CHINA

Challenge: The main tasks of forest management are to investigate the accumulation of forest, the timber volume, the work of the heavy workload and high precise operation implementation difficulties. Field surveyors also experience a variety of adverse weather conditions, and often accidentally drop the devices causing data loss.

Solution: The rugged, hand-held PS535F from Getac was recognized as the ideal device for the situation

Benefit: With Getac’s fully rugged handheld, PS535, the maintenance cost are greatly reduced and with less broken devices and work has become more efficient.

P58


Kärntner State Forestry

Dipl.-Ing. Clemens Zuba, Kärntner State Forestry Agency

Getac’s mobile devices has reduced our administration overhead as well as enabling us to spend more time in the field, and more efficiently document the condition of the forest. All of us -administrators, foresters, landowners – and finally the forest itself – have benefited enormously. We completely embrace the PS535F because it has allowed our rangers to spend more time in the forest and less time at their desks.”

P59


KÄRNTNER STATE FORESTRY, GERMANY

Challenge: The Kärntner State Forestry Agency, one of the most advanced forestry organizations in Europe, was looking for suitable technology devices for outdoor use in diverse weather conditions to optimize their data management. Solution: The rugged, hand-held PS535F from Getac was recognized as the ideal device for the situation because of its small and lightweight design, its user-friendly and powerful capabilities, and because it is works in the harsh forest environment. Benefit: By using the PS535F, the Kärntner State Forestry teams now have all the important information in the field that they need, right at their fingertips. This allows them to quickly make decisions and keep track of larger amounts of data more efficiently, leading to a reduction in the amount of manpower needed to make inspections.

P60


CPC CORPORATION, TAIWAN

Challenge: Taiwan CPC Corporation main businesses include surveying, extracting, refining, transporting, and selling petroleum. They needed a device to record data and send back to the control center. Solution: Getac PS236 was selected to inspect oil and gas pipelines and monitor the facility conditions.

Benefit: The PS236 has greatly increased efficiency and productivity of the workers. Getac PS236 helps CPC

Corporation to provide timely and efficient natural gas pipeline maintenance with its superb performance

and mobility.

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P61


MEKONG RIVER INVESTIGATION, CHINA

Challenge: The National Science China Institution needs to quickly retrieve geographic coordinate to report real-time conditions of the Mekong river. The river is susceptible to floods and environmental conditions. Solution: Getac supplied the government agency with PS535F’s that are IP65 and MIL-STD 810G. The PS535 were built with GPS receivers and camera function to report the river activities in real-time. Benefit: By using the rugged handheld PS535 the agency was able to replace multiple devices that use to be a burden for investigators to carry around. They were also able to reduce the time it took for them to publish their research findings from one month to 20 days. Investigators also provided more accurate and detailed reports.

P62


AGRICULTURE FIELD SURVEYING, INDONESIA

Challenge: The Indonesian Ministry of Agriculture faces a difficult challenge to implement a remote controlled agricultural land control process to determine the types of crops and productivity of each farm they compensate.Solution: The PS535 was selected with it’s built in GPS system, camera, phone functions which provide government auditors the information they need to determine the amount of compensation. Benefit: By using Getac PS535 and GIS system the ministry was able to successful track and measure the yield of crops and maximize the government’s land grant programs.

P63


Agency for Restructuring and Modernization of Agriculture (ARMA )“Getac hardware is a competitive solution on the mobile devices market that meets higher utility standards as well as critical working environment conditions.”

Stanisław Sas, Deputy Director, ARMA

P64


AGENCY FOR RESTRUCTURING AND MODERNIZATION OF AGRICULTURE, POLAND

Challenge: The Agency for Restructuring and Modernization of Agriculture (ARMA) are implementing a agricultural land control process. ARMA inspectors are working outdoors in rough weather conditions needing accurate measurements with seamless connectivity to their system. Solution: The Getac V100 convertible notebook and Getac E110 tablet with their comprehensive connectivity options, combined with precise GPS receivers are perfectly suited for the inspectors. Benefit Getac devices guarantee precise measurements and empowered process automation for inspectors to check if the grants are being utilitzed. The ARMA control team gains significant productivity by reducing their inspection costs while ensuring that the grants are being maximized.

P65


Active Tree Services

Justin Sheppherd, Chief Information Officer, Active Tree Services.

“In South Australia, where we've replaced a lot of older equipment with the Getacs, we've been told that if we were to take their laptops

away they wouldn't be able to do their jobs. They've come to rely on the mobile system.

People who are not very IT-literate are picking the laptops up and using them because it

makes their job easier. I'd estimate that the system gives us productivity gains in the

region of 30 per cent.”

P66


ACTIVE TREE SERVICE, AUSTRALIA

Challenge: Increase the quality of data collection during field inspections. Improve the flow of information to maintenance teams while on the road.Solution: On-site data capture using Getac rugged V200 convertible laptops/tablets. Benefit: Getac’s fully rugged convertible notebook V200 allows more accurate information captured at the time of inspection. Maintenance crews received comprehensive mapping, visual and text instructions. Getac computers are resistant to sunshine, dimness, and salt water which enables inspectors to effectively manage the vegetation raising productivity by 30 percent.

P67


AUTOMATIC REPORTING SYSTEM FOR ARM/GUARD TRAINING

Challenge: Defense forces need to practice before going into duty. A fatal miss in the frontlines could be life-threatening. Shooters from a distance can keep the enemy at bay. They need to be able to track and document their shots to improve their shooting accuracy. Solution: Getac V100 is ergonomically designed for the shooters to track and measure their shooting exercises. The shooting targets are linked with the computer through wireless connection automating the tracking system for precise accuracy. The tracking system provides complete information about the aim and errors being made. Benefit: The defense units are able to improve their aim through the display on the computer screen. Through the training, they hit targets farther away with higher precision.

P68


Major Applications FedEx Express, US

Fraport AG, Germany

Bombardier Transportation, France

TransportationFleet ManagementLogistics ManagementAirport cargo/vehicle/asset managementRailway maintenanceVehicle Diagnostic

P69


FEDEX EXPRESS, US

Challenge: FedEx are standardizing their operations throughout their North American distribution facilities. Part of that challenge is to be able to track inventory data and have quick access to it seamlessly throughout the facilities including outdoor areas and on vehicles. Many of the computers they used could not survive the harsh outdoor environments and were susceptible to rain, drops and vibrations. Solution: Getac provided FedEx with V100 with the latest bar-code and RFID technology to provide real-time inventory data and enhanced reporting capabilities. The system can also be configure to support EDI transmissions. Benefit: Through the use of V100 computers, FedEx are able to standardize their operations and track all their spare parts, connecting to their database in all areas.

P70


Fraport AG

Fraport's Senior Manager IT-Frontend Systems, Christian Lojda

“Getac is just totally professional. Fraport has never before encountered a hardware provider which is so close to its customers and always provides a solution at that speed. That's amazing for us – that’s like a business partner has to be. We are looking forward to further cooperation!”

P71


FRAPORT AG, GERMANY

Challenge: At Fraport AG, the operator of Frankfurt airport, aircraft dispatchers used various mobile devices to do their work. These portable computers had a short lifespan due to a high failure rate. This required a correspondingly high level of spare equipment and resulted in high service and warranty costs. Solution: Setting standards in mobile hardware and trusted devices is the backbone of efficient IT processes and management. Getac devices are characterized not only by their special resilience and robustness, but also by the way they can be adapted to suit the individual customer.Benefit: Thanks to a very close collaboration with Fraport users, Getac Engineering was able to define a mobile device standard which supports the greatest number of the required processes and all communication channels. The high robustness of the Getac Tablet PCs means the failure rate is low, creating a high level of satisfaction among internal customers of the IT department, while providing six figure cost savings.

P72


Bombardier Transportation

Tanguy De Lorgeril, Department of Special Tooling, Bombardier,

“With easy-to-use design and comprehensive connectivity, Getac 400 is definitely the solution we are looking for. Its’ quality and overall performance just meets our specific requirements. S400 is the rugged notebook with extremely high cost and performance ratio ever,”

P73


BOMBARDIER TRANSPORTATION, FRANCE

Challenge: Bombardier Transportation offers one of the most comprehensive rail vehicle portfolios in the world. They normally work under critical environments where unexpected accidents such as drops, dust and water can occur. Reliable connectivity and performance are essential for the team.Solution: Getac S400 notebooks were used by Bombardier’s technicians to encounter the harsh outdoor environment. It is MIL-STD-810G certified with IP5X rating, protecting it against drop, shocks, dust and water. Getac S400 notebook helps Bombardier technicians do train, maintain, diagnose and test sophisticated rail vehicles to ensure they are reliable and high quality. Benefit: Getac S400 has enabled Bombardier Transportation to improve the train’s reliability and sustainability while generating economic benefits including reduction of maintenance time, decrease costs and increased efficiency.

P74


Major ApplicationsCodelco, Chile

Guznet Ingenerio, Chile

MININGData Analysis Geology Face Mapping

P75


CODELCO COPPER MINING, CHILE

Challenge: Codelco, the world’s largest copper mining producer needs to expand their search into deeper areas and use newer technologies to enhance their search capabilities and yields.

Solution: Increased access to data and technology to process high volumes of data in a meaningful way are the key ingredients for raising operation efficiencies of mineral exploration. The geologist tested many different computers and decided to choose the Getac S400 computers because of its ruggedness, long battery life, fast performance and seamless connectivity.

Benefit: After the implementation of Getac S400 computers, workers at Codelco mining operations saved countless hours. Geologists log more accurate data and provide precise and accurate mineral maps for mining executives to make strategic decisions faster.

P76


GUZNET INGENERIO, CHILE

Challenge: Mining executives are looking for a solution to measure the amount of copper in a certain area. They want to have an idea of the potential profit of a proposed mining project. They need a device.

Solution: Guznet Ingenerio’s geologists uses Getac V100 convertible to analyze rock samples. The Getac V100 computers provide mobility and durability allowing geologist to complete rock samples analysis in each stage of the mapping process.

Benefit: The geologists used Getac’s V100 because it also has wireless capabilities which allows the engineers to plot the mineral samples, saving mining companies exploration costs.

P77


ChallengesNational Ski Jump Team, Austria

Land Rover Experience Tour, Germany

Mt. Khan Tengri Exploration (7000M)

Mt. Nanga Parbat Exploration (8000M)

Justin Hall Adventure, Sudan

TDI-Panamericana Endurance Challenge

Extreme ChallengesExtreme SportsExtreme ExpeditionsOutdoor Journalism

P78


National SkiJump Team

Alex Pointne, Austrian Olympic Ski Jump Team, Head Coach (Gold winners of Winter Games)

“The Getac products are the only ones which satisfy our elevated requirements. They are reliable under the most adverse weather conditions and provide the high

technical quality, extended battery life and a lot more. The B300 devices

represent an enormous asset for the training staff and are a real enrichment for

the entire team!”

P79


NATIONAL SKI JUMP TEAM, AUSTRIA

Challenge: Collection of data in the outdoors for ski jumpers’ analysis is difficult due to constant extreme variations in temperature, humidity, vibration and intensely bright sunlight.

Solution: Getac provided the Austrian National Team with several fully equipped B300 notebooks. This was a perfect solution – the B300 notebooks fulfill the high requirements of the team in terms of robustness, comfortable handling and viewability while used in harsh outdoor conditions.

Benefit: By using the B300 notebooks, the Team was able to analyze and evaluate the performance of its members at any time and without delays. The notebooks always worked perfectly under extreme conditions.

P80


Land Rover Experience Tour

P81


LAND ROVER EXPERIENCE TOUR, GERMANY-BOLIVIA

The V200 handled important safety-related tasks during the tour while also serving as portable workstations. For navigation and communication, the V200 handled video conferencing via satellite and transmission of telemetry data from a Land Rover ambulance. Wide ranging applications and reliability made these notebooks the ideal companions for the Tour team in inhospitable areas.

P82


Moto Leopard Expedition-Khan Tengri“Thanks to the Getac PS236 which provided real-time information, the team was able to find a dealer that carried spare parts for our KTM 640 Adventure, so we were able to fix the bike and continue our journey.”Marek Klonowski, Experienced Mountaineer and Adventurer

P83


MOTO LEOPARD EXPEDITION- KHAN TENGRI

Challenge: The round-trip distance between Ireland and Kazakhstan is nearly 16,000 kilometers. The

adventurous and brave motorist needed stable communication systems to stay connected in the harsh

environments of the Tian Shan mountain range, particularly the challenging 7,010-meter Khan Tengri,

which is absent of roads, water and fuel.

Solution: The PS236 fully rugged handheld has an Ingress Protection certification of “67”, meaning the

device can withstand dust and water from harsh environments.

Benefit: The computer's long battery life provided all-day usage so that the Moto Leopard team seamlessly

communicated with each other via 3G, record the trip with Getac camera software, and find their way

with the use of embedded GPS.

P84


Moto Leopard

Expedition-Nanga Parbat

“It’s not easy to please an electrical engineer like me if the quality of the device is poor.

However, I am pleased to have a PS535F with me in this severe environment. Thanks to that satellite map inside the Getac, I knew exactly

where I was on the mountain at all times”

Marek Klonowski, Experienced Mountaineer and Adventurer

P85


MOTO LEOPARD EXPEDITION, NANGA PARBAT, HIMALAYAS

Challenge: Nanga Parbat is the 9th highest mountain on Earth with a summit elevation of 8,126 meters (26,660 ft), which has never been climbed in winter. Two experienced mountaineers, Marek and Tomek, faced the unprecedented challenge of conquering its height in a challenging climate. They needed a device that can withstand these extreme temperatures while giving them to tools to survive.

Solution: The IP65 certified PS535F is operable at low temperatures, waterproof and shock-resistant, giving the mountaineers the tools they need to scale the mountain.

Benefits: The expedition team benefits from its outdoor-oriented features like sunlight readability and long battery life (up to 8 hours) to ensure work efficiency and meet their requirements in this challenging environment. The e-compass and altimeter gave them their exact geographical coordinates. Thanks to the Getac PS535F, the mountaineers completed their epic submit.

P86


Justin Hall Adventure

Justin Hall, Discovery Journalist and TV Producer

“Modern HD edits like those we produce for Discovery, place extremely high

demands on computer systems and remarkably the M230N performed above our expectatins; producing complex edits with ease. Very impressive. When you set

yourself a challenge against the odds it pays to have a system that can take a few

kicks. Quite simply Getac products kick back.”

P87


JUSTIN HALL ADVENTURE, SUDAN

Justin Hall, UK Discovery Channel journalist, embarked on his adventure to Sudan to film and edit his

documentary in the arid desert. The Getac M230 survived the wind and sand in this battle-torn region.

Justin used his Getac M230 in the Sudan desert to edit his production without delay, showing the world

another façade of the world and increasing awareness of tribal communities and the challenges they face.

P88


“We have tried other computers but they simply aren’t up to the job, our colleagues

recommended the S400 to us because of its ability to function in extreme environments.

We were really impressed by the S400 and will definitely be taking it with us on our next

expedition to the Arctic Ocean.

North Pole Expedition

Dr. Lars Chreston Lund-Hansen,Associate Professor Department of Bioscience

University of Aarhus

P89


NORTH POLE EXPEDITION, NORTH POLE

Challenge: A ground-breaking scientific expedition to research the structure of the sea ice in the Arctic Ocean needed a device to collect data – in some of the most extreme environments. To understand how the algae live in such extreme conditions, the scientists needed to study the microscopic plants that sit inside the bottom of sea ice, having adapted to an extremely dark environment in temperatures below freezing and log in data into a device that would survive the extreme temperatures. Solution: The Getac S400 was used to collect sample data.Benefit: This scientist were able drill out ice cores, collect samples of the algae for analysis and record associated data on the S400.

P90


Charlie Pitcher Solo-Atlantic Row

“It was vital that any technology I took with me was up to the job and the Getac B300 more than proved its worth. Its outright ruggedness allowed me to use the device whatever the temperature or conditions, and even when things were thrown around inside the cabin I could relax knowing that the laptop would remain intact and functional,”

Charlie Pitcher British Adventurer

New World Record-holder-Solo-Atlantic Row

P91


CHARLIE PITCHER, ATLANTIC OCEAN

Challenge: A British adventurer set out to break the world record for rowing solo across the Atlantic OceanSolution: Relying on little more than a six meter rowboat and a Getac rugged laptop. Temperatures soared to 40ºC and bad weather caused the boat to overturn more than once, scattering equipment everywhere -but the robust B300 continued to operate efficiently. Benefit: Charlie Pitcher, a 50 year old father of four, from Felsted in Essex, wiped almost six days off the existing record, completing the 2,700 mile journey in just over 35 days. Throughout the journey the robust laptop provided Pitcher with vital information such as weather conditions and navigational data, and offered a reliable way to communicate with his shore team and family whenever needed.

P92


Moto Leopard Nanga Parbat Challenge

“The higher we climbed, the more difficult it became to navigate in this mountain of death. Thankfully we had the Getac Z710 with its advanced GPS helping us to stay on course. We were also able to use the tablet with our gloves-on so our fingers would not get frostbite in the icy weather”

Marek Klonowski, Experienced Mountaineer and Adventurer

P93


MOTO LEOPARD NANGA PARBAT, HIMALAYAS

Challenge: Two experienced mountaineers, Marek and Tomek, faced the daunting challenge of conquering Nanga Parbat, the world’s 9th highest mountain in extreme weather. They needed a device that could withstand these extreme temperatures while giving them the tools to survive. Solution: The IP65 certified Z710 is operable at low temperatures, waterproof and shock-resistant, giving the mountaineers the tools they need to scale the mountain. The glove-touch function also allowed the team to check maps without delay. Benefit The expedition team benefited from its outdoor-oriented features such as sunlight readability and long battery life (up to 10 hours) to ensure they completed their challenge. The e-compass and altimeter gave them their exact geographical coordinates. The S400 allowed them to document their epic expedition whilst editing their photos and videos on-sites.

P94


TDI-PANAMERICANA ENDURANCE CHALLENGE

Challenge: Rainer, the head of the Pan-Americana Endurance Challenge Team needed a device to break the world record driving from Argentina to Alaska on the longest and most dangerous road in the world. They also needed to use off-line mapping software and access the internet in order to navigate and document their epic journey.Solution: Using the V100 and docking station, they were able to install off-line maps and go online.

Benefit: With the offline maps, they were able to safely navigate areas that standard maps did not cover. The V100’s sunlight readable screen enabled them to stay on track. With the use of Getac’s docking station they linked to an high-grade external antenna on top of the vehicle to send live-streaming videos and whereabouts to their family and friends. As a result, the Endurance Challenge Team broke the world record.

Getac Global Case Studies

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