Insert SIM card

Use HiPort to Create a Network

Add HiPort to Existing NetworkOption B

Option A

Getting StartedManual Setup, Feature Guide, & Troubleshooting

Activating Service

T-Mobile @Home® HiPort™ Wireless Router

PC Users• : Insert the CD included with your router and run the Setup Wizard to begin the installation process.

Mac• ® & Advanced PC Users: Reference this poster for basic and advanced setup instructions.

Requirements:High speed Internet connection• : Cable, DSL, T1.

Home phone• : Corded or cordless—No rotary phones or 2.4 GHz cordless phones.

Wired connection to Internet from computer (Ethernet •Cable, not USB)

CD Contents:The CD contains additional information that is not included on this poster, such as additional setup scenarios and the router User Guide. Mac® users can explore the CD to view the User Guide.SPANISH: Consulta el CD para obtener la versión en español de este póster y del Asistente de instalación.

Activating home phone serviceIn order to use your home phone with your new T-Mobile @Home HiPort Wireless Router, you must first activate the service with T-Mobile. If you have not yet done so, please contact Customer Care at 611 on your mobile phone or Toll-Free at 1-800-TMOBILE from any phone. Your SIM card will then be active, and you can insert it into your new HiPort™ and begin using the home phone service.

Hold your HiPort with the rubber feet facing towards you. Remove the SIM card cover by sliding it down and lifting away from the router.

Gently slide the black SIM card holder labeled Line 1 forward until it clicks unlocked.

Once unlocked, the SIM card holder will easily swing open when lifted from the bottom.

Slide the SIM card into the lid of the SIM card holder with the gold contacts facing out, as shown.

Close the SIM card holder and slide down to lock into place, as shown below. Next, replace the SIM card cover on the casing by pushing until the cover clicks into place.

Extend the Antenna and slide your HiPort into place on the stand.

Note: Inserting the SIM card into Line 1 activates the Phone 1 port on your HiPort.

Note: If you experience voice quality issues withthis setup, remove existing router from network,and use the instruction under ”Option A”.

Caution: Using excessive force may break the SIM card holder

Note: For improved reception, elevate your HiPort as high as possible from the ground. Also, keep away from other devices such as routers and monitors that interfere with wireless reception.

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Plug the Ethernet cable from your modem into your new HiPort’s blue Internet port.

Plug the power cable into the new HiPort's power port and the other end into the electrical outlet.

First, plug your modem’s power cable into an electrical outlet. Next, plug your HiPort's power cable into the router and the electrical outlet.

Plug a cable coming from one of your existing router’s numbered Ethernet ports into your new HiPort’s blue Internet port.

Plug one end of the blue Ethernet cable that comes with your HiPort into your computer and the other end into one of your HiPort's yellow ETHERNET ports.

Plug one end of the blue Ethernet cable that comes with your HiPort into your computer and the other end into one of your HiPort's yellow ETHERNET ports.

Plug your home phone’s cable into the green port labeled Phone 1 on your HiPort.

Plug your home phone’s cable into the green port labeled Phone 1 on your HiPort.

Wait up to 15 minutes for all of the lights below to come on.

Wait up to 15 minutes for all of the lights below to come on. While you wait, plug your home phone into the Phone 1 port on your router.

If any of these lights do not come on within 15 minutes, see the section labeled “Troubleshooting” on the back of the poster.

If any of these lights do not come on within 15 minutes, see the section labeled “Troubleshooting” on the back of the poster.

Unplug your modem from the power outlet and your computer.

Disconnect the cable from your computer’s network port that comes from your existing router.

Internet

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RouterRouterRouterRouter

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HiPort HiPort HiPort

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Frequently Asked Questions (FAQ)

Features Voicemail:Your home phone’s voicemail works like your T-Mobile wireless phone’s voicemail.To access voicemail, dial 123 on your home phone that is connected to your T-Mobile Router.The voicemail system will prompt you to type a password, which will be the last four digits of your new home phone number.After you are in the voicemail box, follow the tutorial to setup your voicemail and change your password to any 4-7 digit code.

Accessing your voicemail from another phone:1. Type your T-Mobile home phone number and then

press the (*) star key to interrupt the greeting.2. At the prompt, type your password.Notes: You will know you have a new voicemail when the blue LED on your router is blinking or you hear a stuttered dial tone on your home phone.

You can also use a compatible answering machine with your home phone while plugged into your T-Mobile Router. Simply make sure to set your answering machine to pick up by the third ring so that the call does not route to your T-Mobile Voicemail.

Directory Assistance:Get the phone number you need anytime. An operator is ready to assist you 24/7 by dialing 411 (charges apply). You can also get weather updates, the latest sports scores, and more.

You must have Internet access through your HiPort(skip this step if you see a blue light on your HiPort).

• Do a Internet search on your computer’s browser (i.e. using www.google.com). • If you get results, you have Internet access and can move to Step 2.• If you don’t get results (e.g., Error 404: Page Not Found), verify that you have plugged your HiPort in and your setup looks exactly like screen 4 of Step 4 (Option A or Option B) of the cabling section on the front of the poster. • Next, unplug your HiPort and modem and then plug them back into the electrical outlet (modem first). If you now have Internet access, it should take less than 15 minutes for the blue light to come on the router indicating you now have phone service. • If you are unable to get Internet service, contact your Internet service provider.

You must see a blue light lit on your T-Mobile router (skip this step if it is lit).

• Disconnect your HiPort from the electrical outlet.• Verify the SIM card is correctly seated in the SIM card holder (read SIM card insertion on the front of this poster)• After reseating the SIM card, make sure to unplug the HiPort and modem from electrical outlet and then plug them back in (modem first).• You may have to wait up to 15 minutes for the blue light to appear.

If the blue light still does not come on, you may have problems related to the activation of your SIM card.

• Go to: www.mytmobile.com and login to your account.• If nothing appears, your SIM card may not yet be active. If you are porting a number in from another wireless or landline carrier, that process can sometimes take up to 10 days. • If you are able to login, check the 911 tab and verify that you have registered your address for 911 emergency services.• If you are able to login to your account and see that you are registered for 911 services and yet do not have a blue light, we recommend you call Customer Care (611 from your mobile phone). • If you cannot login and want to verify that your account is active, call sales at 1-800-TMOBILE.

You must have your landline phone connected to the correct phone port on the HiPort.

If you placed your SIM card into the “Line 1” SIM card holder, then you should plug your landline phone into the “Phone 1” phone port on the back of your router (“Line 2” corresponds to “Phone 2”).

For additional help:

User Guide Included on the CD in your HiPort’s box.

Linksys Firmware Updateswww.linksys.com.

T-Mobile Customer Care For general questions, call 1-800-937-8997 or call 611 from your home phone that is plugged into theT-Mobile @Home® HiPort™.

Broadband Internet connection, Wi-Fi signal, and compatible phone required. Devices for use with T-Mobile @Home may not be compatible with other devices and services. See Pricing, Services and Device brochures, T-Mobile @Home Supplemental Terms and Conditions, and T-Mobile’s Terms and Conditions (including arbitration provisions) at T-Mobile.com for rate plan information, charges for features and services, and restrictions and details, including important emergency 9-1-1 limitations of this service. When using T-Mobile @Home®, 9-1-1 service may not be available and your ability to receive emergency services may be impeded. T-Mobile, the magenta color, and T-Mobile @Home are federally registered trademarks of DeutscheTelekom AG. Hi-Port is a trademark of T-Mobile USA, Inc. © 2008 T-Mobile USA, Inc.

How do I run the CD if it does not automatically run when inserted in my computer’s CD drive?

The autorun function of your CD drive may be disabled. To manually launch the Setup Wizard:1. Click Start > Run.2. Type D:\SetupWizard.exe (where “D” is the

drive letter assigned to your CD-ROM drive).3. Click OK to run the Setup Wizard.

Does the Setup Wizard support other operating systems besides Windows?

The Setup Wizard only supports Windows XP® and Windows Vista®. The Wizard is not compatible with Mac® computers. Refer to Chapter 4 and 5 of the user guide included on the CD or this poster for instructions for setting up the router.

How do I connect my mobile phone to my HiPort if security is enabled?Go to your Wi-Fi menu (found under Settings) and select Get Security Key. Follow the instructions on your phone.Note: If you have not enabled security on your HiPort, your phone will automatically connect to your unsecured network without the need to use the "Get Security Key" functionality.

Why can’t I wirelessly connect to my HiPort?Make sure that the Wireless Network Name (SSID) and security settings are the same on your HiPort, computer, and the device you are trying to connect wirelessly.Change the channel on your HiPort to reduce interference. Channels 1, 6, and 11 usually give the best results. Move your HiPort so it is at least three feet away from other electrical devices that create radio frequency noise; such as cordless phones, microwave ovens, computer monitors, and electric motors.Place your HiPort in the most central location of the house and not in a closet, cabinet, or garage.

Does it matter which Phone slot (Line 1 or 2) is used for inserting the SIM card?No, it does not matter which slot you use, but you need to use the corresponding phone port. So if you use Line 1, you need to use the Phone1 port on the back of your HiPort for the connection.

Why can’t I connect to the Internet?Check that the Power LED is solid green, the Internet LED is flashing green, and one of the numbered Ethernet LEDs is green. Check that the modem is connected to your HiPort's Internet port, that the computer is connected to one of the numbered Ethernet ports, and that your HiPort’s power adapter is connected to your router and to an electrical outlet. Power off all devices, then power on each device in this order: modem, HiPort, and then computer.

After installing the SIM card into my HiPort, how do I know if the subscription phone service is operational?

Once a valid phone subscription SIM card is installed, the Phone LED will light up blue on the HiPort. You will also receive a dial tone on the connected phone.

Can I have two home phone lines?Yes. You must activate a second line of service through Customer Care by calling 1-800-937-8997. You will receive a second SIM card to be installed in your HiPort. Separate charges apply.

How do I know if security is enabled on my HiPort?

A Security LED at the top of your router will glow green when encryption is enabled. This LED will glow amber during the pairing process (see your Wi-Fi enabled mobile phone’s Get Started poster for details on activating security with your mobile phone).

Where can I find additional information about security?

Chapter 4 of the User Guide contains additional information that is not found on this poster. The User Guide is a PDF file and is located on the CD that came with your HiPort. Although the Setup Wizard is PC only, the other files on the CD are accessible by all platforms (e.g. Mac®, Linux).

Security Setup Troubleshooting

Router Configuration

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Select the Wireless tab at the top of the page and then select the Wireless Security sub-tab. If the Security Mode says Disable, follow steps 3 and 4 to set up Security.

Note: Security Mode will read Disable if your HiPort does not have security enabled.

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Notes: If you are not sure which settings apply, contact your Internet Service Provider.Click Save Settings if you make changes.

You will enter your router’s configuration tool and see the Setup tab. In the Internet Connection Type drop-down. DHCP is the most common Internet type.

Enter http://192.168.0.1 in a web browser on your computer and press Enter.Enter “admin” as both the User Name and Password when prompted.

Enter http://192.168.0.1 in a web browser on your computer and press Enter.Enter “admin” as both the User Name and Password when prompted.

Note: If you are unable to access your login using 192.168.0.1, try 192.168.24.1.

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Note: If you are unable to access your login using 192.168.0.1, try 192.168.24.1.

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In the Security Mode drop-down select WPA Personal. In the empty WPA Shared Key input box, type the desired passkey (e.g. RubberDuck268) and write it down for future reference.

Click Save Settings to activate your HiPort's security settings. Any device, including your Wi-Fi enabled mobile phone, will need to use this passkey to access the Internet through your HiPort.

Note: You may choose any Security Mode you wish. See Chapter 4 of the User Guide found on the CD for further instructions.

Note: The security key can be sent to your HotSpot-enabled mobile phone using the “Get Security Key”option on your mobile phone’s Wi-Fi menu.

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Select the Wireless tab at the top of the page. Type the desired name for your wireless network (e.g. MouseHouse or BobsRouter) into the Wireless Network Name field.

Note: Click Save Settings if you make changes.

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Congratulations!Your HiPort is now ready to use.

Note: If you want other wireless devices to connect to your new HiPort, make sure they are updated with the new information you have just entered. (SSID and Security Key). If you want to avoid reconfiguring the wireless devices that connected to your previous router, you should use the same settings (SSID and Security Key) in your new HiPort as your previous router.

If you cannot make a call from your landline phone, there are 3 things you need to verify:

Call Forwarding:Call forwarding allows you to forward your calls to the phone number of your choice. The following are the Call Forwarding activation and deactivation short-codes:

Call Forward Unconditional Call Forward No Reply

Description Always forwards the call (phone does not ring)

Only forwards the call when you do not answer

Activation Code *72 + [phone number] *42 + [phone number]

Deactivation Code *73 *93

Conference Calling:Three way conference calling allows you to conduct a call with two other parties at the same time. This feature only works if the second call is outgoing.

Call Waiting:You can accept a second incoming call without losing the original connection. You can also switch back and forth between the two calls.

Caller ID:This feature displays the incoming caller’s phone number right on your phone (requires a phone with a display that shows Caller ID information).Note: Airtime charges may apply to the receipt and retrieval of voicemail, call forwarding, and conference calling.