Get Social
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Transcript of Get Social
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Get Socialwith Marta Tryshak
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INTRO
WORK
STRATEGY
• Marta Tryshak, 25 – University of Toronto• Product of social media• Launched WithLoveGabrielle.com in 2008• Became a leading lifestyle site in Canada• In 2012 named Marketing Magazine’s Top 30 Under 30• Gained support of an angel investor in 2013
• Social Influencer - Brand Ambassador - Social Media Strategist – Entrepreneur - Shoe Lover• Had the pleasure of working with some of the largest international companies including Starwood, Unilever, MasterCard, AMEX, Kate Spade, Coty. • E! Channel’s weekly show “Celebrity Style Story”
• Conversation • Community• Loyalty• Women, 21 – 34• Original Content – Branded content – Social Media Strategy – Branding
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“ When dealing with people, let us remember we are not dealing with creatures of logic.
We are dealing with creatures of
emotion.”_________________ Dale Carnegie
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IN THIS AGE OF A CONSUMER “ME – TAILING” IS THE LATEST TREND.
• Retailers to offer personalized interaction that puts a shopper in the heart of a retail experience.
of consumers claimed that they want personalized products and services.
75%
64%of shoppers believe in-store use of their smartphone will provide information as useful as researching online prior to the store visit.
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Example of Me-Tailing
Always ahead of the digital game, Burberry’s F/W ’14 show was streamed live on multiple social channels and offered personalized service. Clients could order special range of coats and purses via a new Runways Made to Order personalization service.
Burberry Smart Personalization
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WHY BUILD BRAND LOVE?
increase in loyalty base leads to a 10% increase in sales.
5 %
• When consumer feels a sense of love for the brand they have a higher sense of brand loyalty, spread positive word-of-mouth, and resist negative information about the brand.
• In the age of online social networking, loyal shoppers have a much higher tendency to recommend products to friends. In effect, people who love and talk about your brand online are now part of your sales force.
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Why Social Media?… because what’s a better way to communicate with your audience if not directly.
1.15+ billion total Facebook users
500+ million total Twitter users
130+ million total Instagram users
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3 500+ million total Google + users
4 238+ million total LinkedIn users5
5 70+ million total Pinterest users
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Facts to consider!
Access Audience Content Response
818 + million people access the internet via their phone. That is an increase of 60% in the past two years.
More than 69% of Pinterest users are female
45 million photos are uploaded on Instagram every day.
83% of Twitter users expect a same-day customer service response.
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83%of consumers say social media interactions increases the likelihood they’ll purchase from the company
WHEN DEVELOPING SOCIAL STRATEGY YOU NEED TO UNDERSTAND:
How they access your online content - mobile/computer/tablet
Content development – written/photo/video/music
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Who your audience is
4 Best ways to engage and respond
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Hello
!Marta Tryshak
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twitter.com/martatryshak
GET IN TOUCH !
facebook.com/WithLoveGabrielle google.com/+MartaTryshak
Toronto, ON
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