Get instant help with our new online support centre

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Get Instant Help with Get Instant Help with Our New Online Support Our New Online Support Centre Centre

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Talygen announces the launch of a new Online Support Centre. Divided into four sections, the centre contains how-to-do articles and videos on Talygen modules, a list of frequently asked questions, and a ticket centre http://talygen.com/Support.

Transcript of Get instant help with our new online support centre

Page 1: Get instant help with our new online support centre

Get Instant Help with Our Get Instant Help with Our New Online Support New Online Support

CentreCentre

Page 2: Get instant help with our new online support centre

Company OverviewCompany Overview

Talygen is the worldwide leader in Business Management Automation.

Talygen’s integrated suite of services and processes allows Businesses to manage all of their core workflows via our Cloud based Software as a Service (SaaS) application.

With Talygen, Companies now have more ways than ever to make that happen.

Talygen is the most advanced Business Management Automation package in the industry today.

Talygen has been designed specifically to make managing your business a straightforward and uncomplicated process.

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Online Support CentreOnline Support Centre

Talygen announces the launch of a new Online Support Centre. Divided into four sections, the centre contains how-to-do articles and videos on Talygen modules, a list of frequently asked questions, and a ticket centre.

a) Knowledge Based Articles

b) Video Center

c) Frequently Asked Questions (FAQ) The FA

d) Post Ticket

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Knowledge Based ArticlesKnowledge Based Articles

Here you find help articles in 16 categories. Each category covers a module.

For each module, you consult the relevant category. For instance, if you cannot figure out how to import data on prospects from your current software into Talygen, you look for help in Customer Relationship Management (CRM).

The minimalist design of this section makes Knowledge Based Articles a handy reference.

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Video CenterVideo Center

The Video Center consists of short helpful how-to videos.

There are more than 50 visual demonstrations divided into 14 modules.

Many of them are less than two minutes long. Each video is a demonstration of how to use a Talygen function.

For instance, a video titled ‘Gantt Chart’ shows you how can manage the Talygen Gantt Chart and another video shows how to track attendance through the Human Resource module.

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Frequently Asked Frequently Asked Questions (FAQ) The FAQuestions (FAQ) The FA

Q section is primarily aimed at new users but it can be useful to old timers.

This page answers the most common questions about Talygen modules.

It covers general and specific issues.

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Post TicketPost Ticket

Post Ticket will solve your issue, no matter how difficult the problem is.

If you cannot find what you are looking for in the first three sections, or if you are in a hurry and need an answer quickly, fill in the short form in Post Ticket.

We will response in less than 24 hours.

The Support Center can be found here: http://talygen.com/Support

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Knowledge Based ArticleKnowledge Based Article

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Talygen, Inc.Talygen, Inc.

Address:Address:228 Hamilton Ave228 Hamilton Ave

3rd floor, Palo Alto,3rd floor, Palo Alto,CA 94301CA 94301

Contact No.Contact No.650-800-3850650-800-3850

Email Id:Email Id:[email protected]