Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

24
Gerald Johnston Pantex Plant August 2009 EMPLOYEE ENGAGEMENT Human Performance Improvement Action Team

Transcript of Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

Page 1: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

Gerald Johnston

Pantex Plant

August 2009

EMPLOYEE ENGAGEMENT

Human Performance Improvement Action Team

Page 2: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

Bio

Gerald Johnston Security Police Officer B & W Pantex 19 years experience in the DOE complex Involved in safety 18 years 80 hour HPI trained Represents Pantex Guard Union as the BBS/HPI

co-facilitator

Please remove for presentation

2

Page 3: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

INTEGRATED SAFETY MANAGEMENT

A straight forward,

understandable process used

to ensure safe operations

3

However…Something was Missing

Page 4: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

EMPLOYEE ENGAGEMENT

4

The “boots on the ground”

Those in the “line of fire”

The shop floor workers

Page 5: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

HOW WEBECAME ENGAGED

5

PATRIOTS Safety Committee BBS Observations identified a “red flag” At-Risk Behaviors and Unsafe Ramp Activities

Directly Impacted Three Divisions Maintenance Manufacturing Security

Page 6: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

EMPLOYEE INVOLVEMENT

Human Performance Improvement Action Team:

Tasked to delve into unsafe activities occurring in the

Ramps, as identified by the trend analysis.

6

RAMP SAFETY TEAM

Page 7: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

RAMP SAFETY TEAM TEAM PERFORMED: Interviews (informal and formal) Focused observations Walk-down “areas of concern” Review of existing policy/requirements

Plant Bicycle Policy Material Delivery Protocols Others

7

Page 8: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

ACTION ITEMS IDENTIFIED

The investigation was

extensive and resulted in

8

27 ACTION ITEMS

Page 9: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

OPPORTUNITIES FOR IMPROVEMENT

The team discovered latent organizational weaknesses that were directly linked to the at-risk observed behaviors:

9

Ramp material clutter and

vehicle congestion

Page 10: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

10

Page 11: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

OPPORTUNITIES FOR IMPROVEMENT

Inappropriate materialbasket and pallet storage

11

Page 12: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

12

Page 13: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

OPPORTUNITIES FOR IMPROVEMENT

Missing “Cradle-to-Grave” Processes for Materials

13

Page 14: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

14

Page 15: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

OPPORTUNITIES FOR IMPROVEMENT

At-risk behaviors which include: Ignoring ramp warning/designated postings

Excessive Speed used with “Carts/Bikes”

Walking in large groups, blocking pathways

Ignoring responding emergency vehicles

15

Page 16: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

TOTAL TEAM EFFORTSenior Management and the Ramp Safety

Team performed a walk-down together:

Reviewed known areas of concern

Performed immediate corrective actions

Developed formal long-term corrective actions

16

Page 17: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

CONTINUOUS IMPROVEMENT

The Plant Manager implemented a permanent

“employee owned/driven” Ramp Safety Team

Team monitors participates in the development and monitoring of corrective actions to completion

Senior Management with Ramp Safety Team conduct quarterly walk-through of ramp network.

17

Page 18: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

BEFORE AFTER

18

Page 19: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

BEFORE AFTER

19

Page 20: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

20

BEFORE AFTER

Page 21: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

BEFORE AFTER

21

Page 22: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

KEYS TO SUCCESS

We would not be here Today without

22

EMPLOYEE EMPOWERMENT

AND ENGAGEMENT

Page 23: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

23

Please use our experience as an example of what can be accomplished if the workers are empowered to own and manage the safety of their work environment.

“US TAKING CARE OF US”

Page 24: Gerald Johnston Pantex Plant August 2009 Human Performance Improvement Action Team.

QUESTIONS?If we can help please contact:

Bill Mairson ES&[email protected]

Kim Leffew HPI [email protected]

Lonnie Flake BBS [email protected]

Gerald Johnston [email protected]

Kevin Bundy [email protected]

24