Generational Differences @ Work
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Transcript of Generational Differences @ Work
Generational Differences @ WorkPresented By:Janea S. McDonald, PHR
“Each generation imagines itself to be
more intelligent than the one that came before it and wiser than the one
that comes after it.”--George Orwell
Edge Consulting, LLC.
Four Generations
Edge Consulting, LLC.
TraditionalistsBorn 1922-1945
Baby BoomersBorn 1946-1964
Generation XBorn 1965- 1979
Generation Y (Millennials) Born 1980-2000
“Seek first to understand, then to be
understood.”- Stephen Covey
Edge Consulting, LLC.
% in Workforce
Edge Consulting, LLC.
Edge Consulting, LLC.
Edge Consulting, LLC.
Edge Consulting, LLC.
Edge Consulting, LLC.
Activity
How text savvy are you?
Edge Consulting, LLC.
Edge Consulting, LLC.
Edge Consulting, LLC.
www.parentshouldnttext.com
Effects of Poor CommunicationTurnover ratesTangible costs (recruitment, hiring, training, etc.)
Intangible costs (morale)Grievances and complaintsPerceptions of fairness and equity
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Solutions
InclusionCommon groundConversations
Edge Consulting, LLC.
Edge Consulting, LLC.
FeedbackTraditionalists- “No news is good
news.”Boomers- “Feedback once a year
and lots of documentation.”Xers- “Sorry to interrupt but how
am I doing?”Nexters- “Feedback whenever I
want it at the push of a button.”
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Motivators Traditionalists- use personal touch,
perks that are visible signs of status Baby Boomers- Lots of public
recognition, reward work ethic Generation X- time to pursue other
interests, effective constructive feedback
Generation Y- Encourage “can-do” attitude and positive personal self image
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Edge Consulting, LLC.
Your experienc
e is respected
.
You are valued
and needed.
Do it your way.
Forget the rules.
You will work with
other bright,
creative people.
Edge Consulting, LLC.
Traditionalists
Edge Consulting, LLC.
What they like: Traditional
classroom structure
Not being singled out
Practicing alone Stress free
environment
How to encourage learning:
Don’t assume technophobia
Take time to discuss important points
Use at least a 12 point font on printed materials
Organize handouts in bullet or outline form
Baby Boomers
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What they like: Ice-breaker and
introduction activities
Working in a creative, independent manner
Spirit of collegiality Lots of attention and
“talk” time
How to encourage learning:
Give plenty of time to practice new skills
Avoid “role-playing” Assign team projects Organize materials
with headings and relevant info underneath
Generation X
Edge Consulting, LLC.
What they like: Very structured
environment Carefully laid out
plans Using technology
How to encourage learning:
Use pop-culture examples
Give lots of individual attention
Use bullet points, graphics, and white space
Generation Y
Edge Consulting, LLC.
What they like: Active learning Multi-tasking More structure
How to encourage learning:
Lots of activities with several steps
Use most up-to-date technology
Tie course or program goals to economic gain