Gecko Labs - Our Student Engagement Solutions

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Connecting People Through Data Ge o Labs

Transcript of Gecko Labs - Our Student Engagement Solutions

Page 1: Gecko Labs - Our Student Engagement Solutions

Connecting People Through Data

Ge oLabs

Page 2: Gecko Labs - Our Student Engagement Solutions

Offline Data Capturing Through Tablet Apps

Easily build dynamic forms and use our mobile tablet applications to capture student enquiries on the go.

State Of The Art Cloud Based Software

Easily and securely manage your captured data from any browser, on any platform, in any country.

Using GeckoForm at your recruitment events will enhance the way you capture student enquiries, allowing you to improve the quality and quantity of data captured by as much as 30%. You can arrange automated emails and SMS messages to be sent each time new information has been captured, giving you real time engagement with students. Your enquiries are safely stored in our cloud based system, meaning your whole team can access them anywhere in the world.

Create dynamic forms in seconds with our intuitive

drag & drop builder

Form BuilderShare our forms on the

web or take them to events with our apps

Cross PlatformAutomate countless

tasks and focus on your leads and campaigns

Workflow AutomationSync your data with Connect, Radius,

Salesforce & Dynamics

CRM Integrations

Ge oForm

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One of the ongoing challenges facing Northumbria University was sustaining the intake targets for international students. By looking at new ways to refine the recruitment process and improve the level of service to international applicants, Northumbria are able to meet and exceed these demanding targets.

Lead success rate increased by 96%.

Increased participation at events.

Improved response times and efficiencies within processes.

Improved communications, engagement and overall enquirer experience.

Gecko Labs implemented their GeckoForm enquiry management solution comprising of web & mobile tools. These tools allow recruitment agents and staff to collect enquiries online & offline on their chosen device and trigger automated email & SMS responses.

The Challenge

The Impact

The Solution

Gecko Labs have been working with Northumbria University to drive efficiencies in enquiry acquisition, increase conversion rates and improve overall experience for their staff.

In 2012, Northumbria University worked with Gecko Labs to transform their business process, improving the overall data cycle including how data was captured, reviewed and ultimately filtered into the CRM system.

“GeckoForm has allowed us to engage with students in new and diverse ways, contributing to our existing strategies for international student recruitment. We have experienced a reduced cost per lead, increased conversion rates and a positive response from students and employees to the new process.”

Rob CarthyDirector of Internal Development

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Integrated VOIP Technology

Benefit from reduced call costs, call recording and real time monitoring with our VOIP technology.

Automate Follow UpCommunications

Easily trigger email and SMS communications based on the outcome of the call maximising your efficiency.

Improve the efficiency and effectiveness of your call campaigns with GeckoCall, an all-in-one call centre solution built specifically for the needs of the education sector. We have designed this service to be secure, fast and extremely intuitive, allowing you to import your contact data and set up an outbound call campaign in minutes. Join some of the most prestigious universities in the world already taking advantage of this first-class tool and experience all these benefits for yourself and your institution.

Create dynamic scripts to make more efficient

and effective calls

Advanced ScriptsMake better decisions with real-time analytics

and dashboards

Live ReportingSpend less time on staff training with our simple and user friendly system

Simplicity & SpeedSync your data with Connect, Radius,

Salesforce & Dynamics

CRM Integrations

Ge oCall

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GeckoReader is a lead generation solution that enables you to launch a branded mobile app in the Apple and Google Play stores with your latest publications. It is ideal for student guides, campus information and other PDF documents. Students will be able to swipe through your publications at their leisure and contact

Drag & drop your PDF documents and see

them adapted for mobile

Easy ImportAvailable for both iOSand Android mobileoperating systems

Cross PlatformSee how students view

your content and change it for maximum effect

Powerful AnalyticsUse rich content and forms and send out

personalised notifications

Rich Interactions

Easily create interactive guides and share them with your students as mobile apps on all major platforms

you through dynamic enquiry forms directly within the app. Add rich content such as videos and panoramas, and engage with your leads in a way never before possible on paper. Take advantage of our powerful analytics to determine the most effective content and adjust your copy for maximum impact.

Ge oReader

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“Gecko Labs is almost too good to be true. In our first year of using the product, we’ve been able to revolutionise our data capture at international recruitment events, improving the quality of the information we record (no more illegible handwritten entries) and the speed with which we respond to inquirers.” “Gecko’s solution is simple

to implement and easily customised. The product enhances our online and offline lead capture, aids efficiency at Open Days and allows for targeted and timely e-communications. The first use of Gecko Form prompted this response from our Student Recruitment Team: ‘the students seemed much happier to submit their details using the tablet, it was much quicker than the paper forms”

“The support team have been excellent. I have dealt with a few organisations and have to say, they are absolutely wonderful and extremely patient.”

“Gecko Labs are an innovative team that offer a product that can be tailored to a universitie’s individual requirements. Without doubt an essential product for international recruiters.”

Nathan Crouch

Scott Dunk

Ashwini Pillai

Kelvin Jones

International Marketing ManagerUniversity of Kent

International RecruitmentLondon South Bank University

“We have only been using GeckoForm for a couple of weeks and have already collected over 650 inquirer records from across the world. Setting up and amending forms is very easy and has given us a great deal of freedom and flexibility in being able to capture what we want, when we want. Data can be seen live in the product - it is even exciting to see data coming in from my colleagues in Peru, India and Brunei simultaneously and knowing, without touching a button, those inquirers will receive a tailored email from us within 24 hours. We have many plans for the University now we have GeckoForm, and it has really allowed us to take better control of our inquiry management.”

Aimee EllisCRM ManagerUniversity of Southampton

Statistics ManagerLondon Metropolitan University

International Recruitment ManagerUniversity of East London

Find out what our clients think of our solutions

Testimonials

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Our solutions are used and loved across the world

Clients

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Edinburgh (Headquarters)Princes House5 Shandwick PlaceEdinburghEH2 4RGUnited KingdomT: +44 (0) 131 541 22 96

London86-90 4th FloorPaul StreetLondonEC2A 4NEUnited KingdomT: +44 (0) 131 541 22 96

New York228 Park Ave S #30484New York, NY 10003United StatesT: (917) 746-0007

[email protected]@geckolabsltd