Gaming in ERP, How we’re educating geeks
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Gaming in ERP
How we’re educating geeks
Confenis 2012, Ghent, September 20th, 2012
1
Beerland Ilse
Vandenbossche Pieter-Jan
2
Bruges
Kortrijk
Hogeschool Gent
13.200 studenten
Universiteit Gent
25.000 studenten
3
nMCT Devine DAE TI OM
IT-related bachelors at Howest
BPM in bachelors:
Profile of IT-students
4
• High level of technical skills
• Focus on solving problems
on a case by case basis
• Using technology they know
• Are not interested in
business economics
• Poor communication skills
Profile of IT-students
5
Need
Need
Need
Solution
Solution
Solution
Coding
Coding
Coding
But standalone applications… … are getting integrated
Pure coding jobs…
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Source: Worldwide wages of a jr. software developer by payscale.com
…can be outsourced
Future IT-professionals
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• Technical skills
• Communication skills
• Business proces understanding
Developing integrated solutions that satisfy
business needs
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INPUT OUTPUT
Course: Business Process Management
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Step 0
• Traditional approach
Students can reproduce some course material
but do they understand Business processes?
11
Step 1
• Introducing MS Dynamics NAV in courses
• Case studies
• Final presentation for a professional jury
A first step is made, but students still have
problems to see the entire process
These lessons are useless for us IT-students
ERP software is only used by multinationals
Isn’t there a way to teach this more interactively
This course does not fit our curriculum
13
How to get IT-students interested in
Business Process Management (BPM) ?
• Real-life case studies
• Software used in business
• Serious game
Business Process Game
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Analysis of existing business games
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• A lot of games focus on management skills,
while we’re looking for a process approach
• Most games deal with a wide variety of
processes, but none of them digging deep
• Some games are focussed on gameplay
while the educational value stays low
Analysis of existing business games
16
Step 2
• Business game in the BPM-courses
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Step 2
• Business game in the BPM-courses
Students experience basic business processes
• Then we register these business processes in
real ERP-software
And do students like BPM now?
NO!
YES!
But are their BPM-skills improved?
Are they aware of it’s importance?
20
Step 3: towards an ERP-business game…
• To avoid click-by-click exercises
• To combine the experience of a game with
the efficiency of ERP
• To increase the content-level
So we’re creating a new game
21
• Which is playable in ERP-software
• Using the standard business logic
• And inserted a gaming layer to the existing
software
How does it work?
22
Conclusion
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• Teaching BPM to IT-students is not mission
impossible
But..
• it asks for a different approach
• it’s time consuming
• and always work in progress
University Contacts
Howest – Campus GKG
Head of department: Roel Vandommele
Graaf K. de Goedelaan 5 – 8500 Kortrijk
056 24 12 11
056 24 12 24
www.howest.be
www.nmct.be