Gamification the next big step in audience-brand interaction - the great debate at social gaming...

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Gamification : the next big step in audience-brand interaction Toby Beresford @ tobyberesford www.gamificationofwork.com

description

Toby Beresford articulates the case for gamification of marketing campaigns at the Social Gaming and Virtual Goods world forum December 2011.

Transcript of Gamification the next big step in audience-brand interaction - the great debate at social gaming...

Page 1: Gamification   the next big step in audience-brand interaction - the great debate at social gaming and virtual goods world 2011

Gamification : the next big step in audience-brand interaction

Toby [email protected]

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Toby Beresford

Pailz.comEvery meeting action done!

GamificationOfWork.comResults driven, hyper engaged workforceTop 20 Gamification Gurus monthly leaderboard

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Gamification is

Game mechanics usedoutside of games

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To gamify your customers

Treat them like players

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There are many game mechanics...

TurnsDicePuzzlesRacesTerritory

ControlVictory pointsCommunalCollaboration

ReputationRewardSchedulesInfinite GamesVariable RatioRewardsProgression PointsLoyalty

AppointmentsFree lunchDiscoveryAchievementsBadgesSerendipityLeaderboards

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But we’ll focus on three

Clear goals

Trackable points

Meaningful rewards

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To drive the behaviour we want

Deeper engagement with our brand

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From one off incentives

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To long term behaviours

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Gamified campaigns

Bring it all together

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Goals

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Points

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Rewards

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Community Status

Is where the meaning is

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Forrst Leaderboard

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Gamification Gurus (twitter list)

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Keeping users involved using the Petal Model

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Active Viral Loop

Why should I share with a friend?

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Passive Viral Loop

The network effect - the benefit to me of existing friends being involved

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Positive Daily Loop

What do I get if I come back daily?

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Negative Daily Loop

What will I lose if I don’t return each day?

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It takes many petals to make a rose

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Just as Zynga has many loops

Gamification is not one, but many techniques that can be applied to engage your customers.

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Gamification

No longer an audience

Now players