Gamification and startups

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Alireza Ranjbar Shourabi @ARSHourabi [email protected]

Transcript of Gamification and startups

Alireza Ranjbar Shourabi

@ARSHourabi

[email protected]

“We don’t stop playingbecause we grow old; we growold because we stop playing.”

George Bernard Shaw

@ARSHourabi @ALMgames

Owner / Co-founder

Art of Light and Motion Animation/Game studio (12 years)

@SpatialWits Co-founder

Gamification Designer (Neuroscience startup)

@Faranesh (@KSNA) Gamification Designer (e-Learning platform startup)

@FANAP Gamification Consultant (e-Commerce)

@IGA : Iran Gamification Association

“It’s not about ‘gamifying.’ It’s about driving revenue,saving costs, making people more efficient.”

Bob Marsh, CEO, LevelEleven

Why Gamification?

User Engagement

Product Differentiation

Customer Loyalty

Build Virality

Increase in Revenue

Better Productivity

The use ofgame elements

andgame design techniques

innon-game contexts.

Game elements

Game elements Score Points

Badges

Achievements

Quests

Leader boards

Currency

Level

Experience

The use ofgame thinking

andgame mechanics

in non-game contextsto engage users in solving problems.

Gamification is … Learning from games and their abilities to connect with

people.

Using game elements while knowing that a game is a lot more.

Thinking like a game designer.

Having objectives other than winning in the game

Appreciating FUN!

Much HARDER than it appears!

Gamification is NOT …

Making a 3D virtual world

Making everything a game

Game theory

Just PBLs

Simulations or serious games

Windows solitaire

Usability Categories

External

Marketing

Sales

Customer engagement

External Example

Usability Categories

Internal

HR

Productivity enhancement

Crowd sourcing

Internal Example

Usability Categories

Behavior change

Health and wellness

Sustainability

Personal finance

Social good applications

Games & Gamification Real World Games

Creating unnecessary obstacles

Video games when used best provide experiences to people.

Games Real World

Helping with situations at hand

Gamification when used best provides motivation to participate in a behavior.

How to … just an introduction !

Thinking like a game designer

You’re Not a game designer

You’re Not a gamer

Get the player playing and Keep them playing

Your participants are your players

Engage your players

“In every job that must be done, there is anelement of fun. You find the fun and snap! Thejob’s a game.”

Mary Poppins

Gamification Design Designing?

Hire a designer

But know design thinking

Purposive

Human centered

Balance of analytics and creativeness

Iterations and iterations

That Funnel

Remember the definitions! 1 - Acquisition : Users come to your site or app from

various channels

2 - Activation : Users enjoy their first visit

3 - Retention : Users come back

4 - Referral : Users like the product enough to refer friends

5 - Revenue : Users do something that leads you to make money

Let’s talk simple

Create a brand-relevant quiz.

Conduct a scavenger hunt where users submit photos of certain objects.

Hold a “funniest”• (or most moving, or ugliest, or whatever) photo contest.

1 - Identify the target

What we are trying to solve

Fix our goal

Spot the area for gamification

2 – Select then Act Employee

Consumers or Users

In Both situations know :

People love measurement

Use the competitive drive

Build communities

Work it social

Player Type : Achiever

Player Type : Explorer

Player Type : Killer

Player Type : Socializers

3 - Rewards Small and Quick

Stay longer in the user’s mind

Big and rare

Promote our rewards and Prizes

How much / Price

Lifetime value of our user

4 - Concerns

Bad Product

Fraud (Gaming the Game itself)

New Players vs Old

New Content, New Ways of Measuring

Budget for Costs

And the Future

Alireza Ranjbar Shourabi

@ARSHourabi

[email protected]