G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit...

25
G-TAC R – One Stop Centre for Rubber Testing and Consultancy

Transcript of G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit...

Page 1: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

G-TACR – One Stop Centre for Rubber Testing and Consultancy

Page 2: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Content

Other Services

Impact

Types of Payment

Sample Management

Scope of Testing

Operation Flow

Scope of Work & Function

Introduction

Page 3: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Introduction

•Laboratories are scattered

•Industry needs to deal with many labs/units as well as account unit

•Late delivery of test reports

•Late delivery of bills, invoices and receipts

Issues and challenges

Page 4: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Industry

Account Maintain client list,

Credit facilities

Process billing, invoice,

Collecting debt,

Receive payment

either direct or via unit

Lab 1 Reception & LO, record, billing ,

proforma, testing, maintenance,

report & deals with customer,

signatories

Lab 2

Lab 3

Previous MRB Testing Services

Page 5: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Introduction

Global Testing and Consultancy for Rubber (G-TACR)

is the newly formed one stop centre for rubber testing and consultancy.

Page 6: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Current MRB Testing Services

Industries or Researchers

Account Unit

Testing lab 3

Testing lab 2

Testing lab 1

Page 7: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

12 NKEAs

Page 8: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

NKEA 2: Palm Oil & Rubber

60% in 2009 (2009)

Growing at 13% YOY

65% in 2020 (RM30 billion)

EPP#3: Increase in world market share of latex glove

E1: Consolidation of

MRB testing services - ↑ delivery system

Page 9: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Location of G-TACR

AHM

Page 10: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

G-TACR Main Office

Page 11: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Scope of Work & Function

•Receive samples & enquiries

•Register and label samples

•Distribute samples to laboratories

• Prepare bills/invoices/receipts

•Collect payment

•Collect / post of results & reports

One stop centre to:

Page 12: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Operation Flow

GTACR Office Collect reports from labs, prepare cover letter, fax/scan&email and mail reports*

Laboratories

Login sample, do analysis, validate results, print and sign the reports

G-TACR Distribution Section

Distribute samples to respective labs

G-TACR Sub-sampling Section

Do sub sampling and additional labelling for multiple lab analyses (If required)

G-TACR Payment Counter

Prepare either payment receipt, credit bill, proforma invoice or vote transfer bill

G-TACR Registration Counter

Receive, register, label and acknowledge test required, total charges and duration of testing

Page 13: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Scope of Routine Testing

• Accredited to MS ISO/IEC 17025 (SAMM NO. 008)

•Can undertake tests to ISO, MS, BS, ASTM, JIS etc.

• Laboratories include:

• Physical Testing Lab

• Tyre Testing Lab

•Calibration Lab

Product Testing & Calibration

• Accredited to MS ISO/IEC 17025 (SAMM NO. 069,151)

• Laboratories include:

•Chromatography Lab

•SMR Control Lab

• Latex and Raw Rubber Testing Lab

•RRIM DRC Testing Lab at Sg Petani, Kedah

Chemical Testing

Page 14: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Scope of Routine Testing

• Agroanalytical Testing Lab

• Protein Testing Lab

• Spectroscopy Analysis Lab

• Thermal Analysis Lab

•Microscopy Lab

• Ad-hoc Section

• Pollution Control Lab

Chemical Testing

•Not accredited to MS ISO/IEC 17025 as yet

• Tests include:

•Cytotoxicity Test

• Endotoxin Test

•Virus Penetration test

Biological Testing

Page 15: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Summary on Scope of Testing

No Unit Total type of test

No of accredited test methods

1 Product Testing and Calibration Unit (UUPT)

361 301

2 Materials Characterisation Unit (UPB)

226 153

3 Pollution Control Lab (UPPC) 48 36

4 Biological Test Lab (USTL) 3 -

5 Engineering Test Lab (UKRP) 24 -

6 Material Testing (UTGT) 7 -

• Detail accredited test list [UUPT, UPB, PCL]

• Detail overall scope of testing

Page 16: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Scope of Testing

Video of Testing Facilities

Web address: ◦ Product testing and calibration

http://www.lgm.gov.my/testservices/producttest.aspx

◦ Chemical testing

http://www.lgm.gov.my/chemtest/chemicaltesting.aspx

◦ Pollution Control Lab

http://www.lgm.gov.my/RnD/ppru.aspx - PCL

Detail scope of testing as in:

Page 17: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Sample Management

Page 18: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

FrontPages of LIMS

Page 19: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Sample Monitoring

Page 20: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Accepted Types of Payment

Cash

Cheques

Postal Order

Credit Cards

Debit cards

Electronic Fund Transfer

Page 21: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Impact of One Stop Centre

Reduce redundant work

Reduce miss communication between parties involved

Improve sample management & monitoring

Improve delivery of bills, invoices and receipts

Improve delivery of testing & consultancy services ◦ Increase world market share of latex glove

◦ Also benefited other rubber sectors

◦ Increase export earning for Malaysia

Page 22: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Advisory & Consultancy Services

Setting up an analytical facilities

Training of personnel on specific analytical instruments & techniques

Environmental management for rubber processing & rubber products manufacturing industries

Solving the operational problems & designing of wastewater treatment plants

Testing of effluent parameters

Page 23: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Compliment Technical Services

RRIM Consult Cooperation

Tun Abdul Razak Research Centre (TARRC, UK)

Technical Information & Advisory Unit

Product Certification

International Rubber Product Exhibition Centre (IRPEC)

Proficiency Testing Provider

Page 24: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

General Contact

ADDRESS:

GLOBAL TESTING AND CONSULTANCY FOR RUBBER (G-TACR)

Technology and Engineering Division

RRIM Experimental Station

Malaysian Rubber Board

47000 Sungai Buloh

Selangor, Malaysia

TEL: +603-61459471/746

FAX: +603-61412907

EMAIL: [email protected]

TOLL FREE: 1-800-88-GTACR (48227)

Page 25: G-TACR One Stop Centre for Rubber Testing and …Industry Account Maintain client list, Credit facilities Process billing, invoice, Collecting debt, Receive payment either direct or

Thank you