Wendy Johnson1 August 2013

FY13 NSAT 150

By The Numbers

FY13 Highlights

Beat our annual volume goal by 2%

Overall volume grew 14% year over year

Academic segment grew 44% year over year

MOS 2010 grew 226%, represents two thirds of volume

FY14 volume up 9%

Top 10 Countries

38%

22%

15%

14%

4%

2% 1% 1% 1% 1% United States

Republic of Korea

Mexico

Japan

Taiwan

United Kingdom

India

Ireland

Spain

China

3

A New Exam Experience

Exam English

418: Word Core Live

420: Excel Core Live

422: PowerPoint Live

424: Access Live

*425, 426: Word Expert

3 Sep 2013

*427, 428: Excel Expert

3 Sep 2013

423: Outlook 1 Oct 2013

*419: SharePoint June 2014

*421: OneNote June 2014

13Languages planned

Marketing Highlights

Study Reports

Productivity Study 117 completed participants

Employability Study 417 participants broken into 3 groups

Reports published with new MOS 2013 collateral

How often do you use the knowledge and skills acquired during the certification process?

My MOS certification has made me more efficient in my work.

My MOS certification enables me to produce higher quality work.

MOS certification improved my overall job readiness.

88%

82%

71%

83%

Do you believe your MOS certification played a role in the process that led to your getting hired for this position?

44%

I am known for my knowledge and skills in MS Office applications I’m certified in.

80%

Career Cluster Mapping

FY14 Strategy

Complete MOS 2013

rollout

Stabilize volume license

program

Address commercial

decline

Partnership with Office Division,

Public Sector

Q & A

Thank you!

Appendix

MOS 2013 Exam Release Schedule

Exam English Korean Chinese Traditional Japanese Spanish Arabic

418: Word Core Live 30 Dec 2013 30 Dec 2013 27 Jan 2014 Apr 2014 Apr 2014

420: Excel Core Live 30 Dec 2013 30 Dec 2013 28 Jan 2014 Apr 2014 Apr 2014

422: PowerPoint Live June 2014 June 2014 June 2014 July 2014 July 2014

424: Access Live June 2014 June 2014 June 2014 July 2014 July 2014

*425, 426: Word Expert

3 Sep 2013 Sep 2014 Sep 2014 Dec 2014 Dec 2014 Dec 2014

*427, 428: Excel Expert

3 Sep 2013 Sep 2014 Sep 2014 Nov 2014 Dec 2014 Dec 2014

423: Outlook 1 Oct 2013 Nov 2014 Nov 2014 Nov 2014 Dec 2014 Dec 2014

*419: SharePoint June 2014 - - - - -

*421: OneNote June 2014 - - - - -* Please note exam number changes to accommodate new requirement for two exams to achieve Expert certification

MOS 2013 Exam Release Schedule

Exam German Chinese Simplified Russian Portuguese French Italian Dutch

418: Word Core Apr 2014 July 2014 July 2014 July 2014 Aug 2014 Aug 2014 Aug 2014

420: Excel Core Apr 2014 Apr 2014 Apr 2014 Apr 2014 July 2014 July 2014 Oct 2013

422: PowerPoint July 2014 Aug 2014 Aug 2014 Aug 2014 Sep 2014 Sep 2014 Sep 2014

424: Access July 2014 Aug 2014 Aug 2014 Aug 2014 Aug 2014 Aug 2014 Aug 2014

425, 426: Word Expert

Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014

427, 428: Excel Expert

Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014

423: Outlook Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014 Dec 2014

MOS 2007

MOS 2010

MOS 2013

AccessTrack and report important information with easy-to-use database tools.

ExcelAchieve valuable insights with powerful analysis tools.

OutlookStay connected to your world with our most up-to-date email and calendar tools.

PowerPointTurn your ideas into impactful presentations.

SharePointStay productive with the freedom to take shared content with you while on the go.

WordTransform your ideas into professional-looking documents.

One NoteA single place for life’s information, note-taking and planning.

MOS exams by version

13Languages available for

MOS exams

Launched August 2012

Office 365Get virtually anywhere access to the latest Office applications.

Specialist Word

Excel

PowerPoint

Outlook

Access

SharePoint

Expert Word

Excel

*Master

*Master Cert requires Word Expert, Excel Expert, PowerPoint, and either Outlook or Access

Proficiency in Microsoft Office is applications is a requirement in a variety of work fields.

MOS exams mapped to key job roles

80% of the work day, on average, is spent using Office, according to studies of administrative and back-office staff.2

1 Post Microsoft Office Certification Impact on the Job (Certiport Survey, 2007)2 Microsoft Office Specialist: Improving the Workplace, Robert Hunt, Ph.D. and Sean P. Gyll, Ph.D., 2001

MOS 2010 business impact

82% of employers believe certification directly benefits their organization.1

89% of supervisors said Office-certified employees are more productive because of their certification.1

• Europe’s largest employer – 1.7 million employees

• 4th largest employer worldwide • Before 2010: Delivered MOS on

small scale• April 2010: NHS MOST

Programme created

www.nhsmost.co.uk

MOS Success Story – National Health Services

22% Average growth in uploads year-over-year

The most popular IT

certification in the world

New MOS 2013 exams launched

March 2013!

2000 2002 2004 2006 2008 2010 2012

#1

MOS exams mapped to Career Clusters

Agriculture, Food & Natural Resources

Architecture & Construction

Arts, A/V Tech & Communications

Business Management & Administration

Education & Training

Finance

Government & Public Administration

Health Science

Hospitality & Tourism

Human Services

Information Technology

Law, Public Safety, Corrections

Manufacturing

Marketing

Science, Technology, Engineering & Math

Transportation, Distribution & Logistics

Career Cluster source: http://www.careertech.org/career-clusters/glance/careerclusters.html

Office App Word Excel PowerPoint Outlook Access SharePoint OneNote

Proficiency in Microsoft Office applications is a foundational requirement for all career clusters.