Library and Information Health Network Northwest NewsletterBY HEALTH LIBRARIES, FOR HEALTH LIBRARIES

Funded by the NorthwestHealth Care Libraries Unit

Printed on 100% Recycled Paper

ISSUE 46AUTUMN 2014

One of the problems ofdoing crosswords is thatyou think in terms of clues:

“Fantastic achievement byNorth West healthcarelibrarians (6 - 7).”

Moving on, what’s in thisedition?The Oxford HLG conference figuresprominently. I couldn’t go, so it’s reallyuseful to read LINNKUP to find outwhat I missed. Jane Roberts writesup an anatomy of a conferencepresentation on MAPP. Welcome tonew starter Patrick Glaister.Susan Smith tells stories the benefitsof networking and talking to promotelibraries and knowledge. App apphurray for Angela Hall for her appsuccess. Clare Payne engages uswith stories from the HLG conferencewith a little help from the little people.

The Land of Geek, Matt Holland,asks what we should tell new authorsabout Gold Open Access. StockportLibrary open days take us back to thefuture with Yorik the 3D skull. Alas I didnot know him.

On to the HLG section. Lots of lovelypics of Oxford. Steve Collman takesus on a delegates perspective. See#HLG2014 for a summary of theinformation shared on Twitter. You willsee some familiar names here. Can’tbelieve how many freebies you canacquire at a conference. Mary Hillguides us through how to present atHLG. Useful reading if you plan topresent a paper at the 2015 Umbrellaconference in Liverpool, yeah, yeah,yeah, yeeeeah.

Finally, read about information sourceson Ebola from Steve Glover.

Sorry did I forget the answer, “BumperEdition” of course!

Matt Holland

IN THIS ISSUE

CROSSWORD CLUES

MAPping your way to a successful conference presentation Jane Roberts 2

Save the date: Umbrella 2015 4

New starter Patrick Glaister 4

Sowing the seeds to grow your library profileSusan Smith 5

Celebrating Success! The EmergencyMedicine Handbook App 6

Learning from HLG 2014 and Amelie, 23/4 Clare Payne 8

The Land of Geek Matt Holland 10

Fiction collection:Stepping Hill Hospital 11

A skull, a time machine andplenty of bookmarks!Stephen Edwards 12

Congratulations Jane Fletcher 13

The HLG conference Steve Collman 14

Health Libraries Group Conference Amy Roberts 16

HLG presenting: Start thinking about 2016 now! Mary Hill 18

Ebola: Information sources Matt Holland & Steve Glover 19

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MAPping your way to a successful conference presentation

I was lucky enough toreceive funding fromLIHNN to attend thisyear’s HLG conference inOxford.

Having attended the previous HLGconference in Glasgow in 2012 I knewit would be an eventful few dayspacked with interesting talks anddebates. I was also speaking at thisyear’s conference for the first time. Thisarticle is a reflection on how I preparedfor and delivered my presentation.

The BackgroundFor the past year I have been a memberof the Making Alignment a Priority(MAP) toolkit steering group. The toolkithas recently been expanded and 10new content editors from across thecountry have been recruited to theproject. We felt the work we are doingwas well worth sharing with the widerhealth library community so submitted

an abstract to present at HLG whichwas accepted in February 2014. Theoverall aim of our presentation was todiscuss the challenges and benefits ofcollaborating across regional andnational boundaries using the MAPtoolkit as the backdrop. With this inmind we approached the contenteditors looking for a volunteer to co-present with me. Leanne Kendrick,Library Services Manager from theQueen Elizabeth Hospital King's LynnNHS Foundation Trust stepped up andagreed to co-present with me.

Preparation Preparing the content of thepresentation took around 4-6 weeks. I put together a draft outline which I shared with Leanne and the rest of thecontent editors during one of our

teleconferences. Once we were happywith the outline we started to put thecontent together. One of the issues I hadwhen putting the outline together washow long the presentation had to be.We had been given a 30 minute slotand I initially planned a 30 minutepresentation. After talking to colleaguesI quickly realised this was too long as Ihadn’t accounted for introductions bythe chair and questions at the end.With this in mind I reduced thepresentation outline to 20 minutes.

Due to the nature of our topic I wantedto include comments from the contenteditors on how they had benefited frombeing involved in the MAP project.Before our June teleconference I liaisedwith Tracey Pratchett and Leanne tocome up with a list of questions to askthe content editors. Their responsesmade up part of the content of thepresentation and I also added a slide atthe end of the presentation with aselection of their comments.

CILIP Health Libraries Group Conference 24th – 25th July 2014Oxford Examination Schools

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Armed with my script I attended apresenting course run by DeborahDalley in Manchester on the 3rd July.The event was aimed at members ofLIHNN who were presenting at HLG.The day gave me an opportunity topractice my presentation (this was thefirst time I’d practiced it out loud) infront of my peers and gain feedback.Although it was daunting standing upwith only a script and no slides I foundthe course invaluable. I had theopportunity to practice in a safeenvironment and received constructivefeedback which led to me altering thecontent of my presentation slightlyensuring it was focusing on issuesaround collaboration and not justtalking about the MAP project.

Putting the slides together took longerthan I anticipated (a whole weekend-with breaks to watch the Wimbledonfinals!) as I wanted to make sure therewasn’t too much text on my slides.One of the things I learnt fromDeborah’s course was reading textfrom a slide actually reduces theaudience’s attention as they’re usingthe same part of their brain tolisten as well as read. I used amixture of text, images,graphics and charts on myslides to help ensure as many ofthe seven intelligences werestimulated another tip I pickedup from the presenting course.

After integrating the script withthe slides it was time to practice.Leanne and I had threeteleconferences to put togetherthe content and practice thepresentation. This was one of themost challenging aspects ofpreparing for this presentation;neither of us had met face to faceto prepare the content and slides,it was all done via e-mail orteleconference. Luckily we did managea quick run through face to face thenight before which went smoothlyalthough it did feel a bit odd practicingin my hotel room talking to a wall.

Delivery After months of preparation the dayhad finally arrived to give ourpresentation. We were thankfully inone of the smaller rooms in theExamination School and around 30people attended the session with plentyof North Westerns in the audience formoral support! The first few minutes

were a bit nerve wracking but afterwe’d covered the first couple of slides Ibegan to relax more and dare I say …enjoy it! Remembering to smile andlook at the audience when talking tothem were two things I took away fromthe presenting course and something Ihad in the back of my mind whilstpresenting. I also took in a copy of the

slides and some cards with bulletpoints of the script which I referred tofrom time to time. The presentationlasted around 25 minutes with onequestion from the Chair at the end.

Feedback Overall I received positive feedback onboth my presenting skills and thecontent of the presentation from mypeers. A few commented on the wayLeanne and I delivered the presentationnoting that the transitions between us

worked well. We were both reallypleased with these comments as we hadonly practiced the presentation face toface once. Another colleague, who waspeer reviewing my presentation for myChartership portfolio, commented onthe fact I made regular eye contact withthe audience and appeared relaxedand confident (although I wasn’t feelingit at first!). One of the things that could

have been improved upon was thetiming of the presentation-we did run

over by about 5 minutes which leftlittle time for questions at the end.

Reflection On reflection I’m really pleased Ivolunteered to speak at this year’sHLG conference. Whilst I’m used tostanding up in front of an audienceto train or deliver inductions at workit felt a lot different presenting to mypeers at a national conference. Oneof the things that struck me was howlong it took to prepare the materialfor the presentation. Although thiswas partially due to the fact my co-presenter was in Norfolk up until now

I didn’t appreciate how mucheffort goes into preparing fora 20 minute conferencepresentation. However I thinkthe key to the success of ourpresentation was down to allthe preparation and practiceswhich took place in the leadup to the conference. I foundthe presenting courseorganised by Gil Young andrun by Deborah Dalleyinvaluable. It provided a safeenvironment in which topractice my presentation andprovided an opportunity togain feedback from my peerson how to improve thepresentation. It also gave me

confidence in myself and mypresentation knowing I had tried it outin front of an audience before theconference. Presenting at a nationalconference was a daunting prospect;however with lots of preparation andsupport from my co-presenter Leanne,colleagues at work and in the widerLIHNN network I felt able to deliver aninformative and (hopefully) entertainingpresentation.

Jane RobertsOUTREACH LIBRARIAN, SALFORD ROYALNHS FOUNDATION TRUST

Leanne and I looking more relaxed

after delivering our presentation

The room where we delivered our presentation

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After spending a long timeworking in bookshops anduniversity administrationI decided about fouryears ago to pursue acareer in library andinformation work.

My first role in libraries was atBurnley central library as a parttime library assistant. Two monthsafter having taken this job Imanaged to secure a graduatetraineeship at AberystwythUniversity Library. The year inWest Wales was fantastic and Iwas given an excellent groundingin library work within theacademic environment. I got towork in all four departments of thelibrary: electronic services,collection management, customerservice and academic liaisonlibrarian.

I finished my traineeship andheaded back up North and signedup for the Library and InformationManagement Masters at MMU in2012. Whilst studying on thecourse I worked in a number of part time roles within libraries. I worked in a col lege forinternational students called INTOManchester as a library assistantand Moodle administrator.

I helped train staff on using theVirtual Learning Environment andtaught information literacy skillsclasses to students. I also workedat the University of Leeds library asa weekend library assistant.

I left INTO Manchester to join theUniversity of Manchester as apurchasing assistant in collectionmanagement at the beginning of2013. Whilst writing up mydissertation in the summer I tookon a temporary contract as a webcontent assistant at University ofLeeds library and helped set up anumber of the web pages forspecial collections. I continued atthe University of Manchesterlibrary after finishing mydissertation but was redeployed tospecial collections at John RylandsLibrary on Deansgate. It was sucha wonderful library to work at andit was so nice going out into thehistoric reading room first thing inthe morning to retrieve books,although I’ve got to say it can bequite creepy when you retrieveitems from the old cellar of thelibrary – there were rumours it washaunted.

My role here at Pennine is my firstprofessional position and I took iton in April 2014. It has a rathergrand title: Specialist Librarian:

Online Resources and my role iswide and varied. I look after thelibrary intranet site, the externalwebsite, online resources (such asebooks/ejournals) and alsomaintain the library managementsystem Heritage. Everyone herehas been so nice and welcomingand it is a great team of people Iwork with across the three sites.

I’d always had a desire to workwithin health libraries ever sincewriting an essay on the sectorduring my Master’s degree. I thinkthe networks in place and thepeople who are part of thosenetworks in the North West arefantastic and there seems to be areal spirit of collectivism and alsothe desire to improve themselvesand their services. I hope to bringthe skills and experiences to thisrole I have learnt from my time inacademic libraries and lookforward to a long a rewardingcareer within health libraries.

NEW STARTER Patrick Glaister

Join us at St George’s Hall,Liverpool next JulyUmbrella, the cross-sectoral conference of theChartered Institute of Library and Informationprofessionals, returns to the North West onceagain in 2015. It will take place at St George’sHall, Liverpool on 2-3 July, 2015. This followson from the success of Umbrella 2013 inManchester, where a number of North Westhealth library staff kindly helped out asconference volunteers or shared their conferenceexperiences in LIHNNKUp. No doubt there willbe a call for volunteers to help ensure theconference runs just as smoothly closer to thetime. Watch this space!

Jo WhitcombeCLINICAL OUTREACHLIBRARIAN, CMFT

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This is an article that hasbeen kicking around andI have put off for a while.The key reason for the delayis that I keep thinking ‘whathave I actually achieved’!

What I’m going to share are somestories of library potential, not the sortthat are particularly good for adding toyour Library Quality AssuranceFramework (LQAF) impact studies, butimportant little pieces which can impacton the library, Trust staff and onpatients.

The first example I have is a tale fromthe CILIP Umbrella Conference back inManchester, February 2014. Normallywhen I attend a conference I write uplittle articles on each talk and sharearound the library staff. This time Ispread the word to targeted colleagueswithin the Trust e.g. social media to thecommunications team, talk from theInformation Commission to IntegratedGovernance and e-learning to PostGraduate, Practice Education Facilitatorsand Learning & Development. Inresponse to the shared learning, Ireceived the usual thank you and somefollow up questioning. IntegratedGovernance however took it a stagefurther and asked me to present anddiscuss my views on the presentationwith their Information Governanceteam. At that point we weren’tembedded in the organisation and ithelped provide an introduction to keypeople in the team and improverelations with them. The actual projectplanned from the initial discussion fellthrough, but it still has improved librarystanding within the organisation.

Sometimes being friendly & chatty inthe library can help, as our nextexample shows. There is a project I’mworking on within the organisationwhich requires the use of volunteers.One day the volunteer manager,brought down one of the volunteers tojoin the library (we provide them withfull membership of services). She toldme a tale of a patient with dementia she

was assigned to and howcommunicating some of the most basicneeds could be challenging. Later thatday we had a visit from one of ourregular Speech and LanguageTherapists (SLT) about the issueand she offered to provide pictureboards to volunteers and family sopatients could communicate if theywanted tea or coffee etc. Now thevolunteer’s manager is aware of theservice and can direct the volunteers ifthey have similar needs in the future.

My third example of libraries sharingknowledge is more recent and its fullimpact won’t be known for some time.This year I managed to get a place onthe organising committee for an annualhealthcare exposition to show caseTrust research and clinical audits. Theorganising committee weredisheartened that there was only onesubmission for the student poster prize.As a librarian in a partnership servicewith the University of Chester, I wasaware that the nursing studentssubmitted posters as an assignmentaround the same time as the Expo andapproached a senior lecturer to see ifthere was a way to co-ordinate.Through this conversation the ClinicalEffectiveness Team were invited toattend final year student presentationson se r v i ce deve lopmen t f romobservations within the Trust. ClinicalEffectiveness and I were asked topresent to the same group the next dayon how they can use Trust supportservices to implement their ideas whenthey take a post later in the year, with aview to present the impact of theirservice improvement projects at nextyear’s Expo. It is hoped that thispartnership will continue and helpincrease the number of nurses withinthe Trust engaging in serviceimprovement and research.

The last example was one I shared at aknowledge management session byShelley de Kock (Leeds CommunityHealthcare NHS Trust) & Nicola Walsh(NICE) at the July 2014 Health LibrariesGroup (HLG) Conference, Oxford andwhat has prompted this write up. Whatis key in my mind is the power of

stories. These aretales which show

libraries making connectionsoutside of the library, impacting on

patient care and service delivery. It’sthe kind of stories that Executives like tohear to make a point about the value ofthe service.

These actions are also simple to do as itjust involves listening to someone’sproblems and thinking I know someonethat can help. Anyone answeringlibrary enquiries is in a position to help,it’s not just something for librarymanagers! Like gardening some ofthem are fairly instant and results arevisible in a few weeks, but other timesthey might need more nurturing andpruning before they blossom.

What also struck me as I started to type,is a lot of these stories can begenerated through tacit knowledge ofour organisations. As promoters ofknowledge management, isn’t theresomething more proactive we can do?I’m sure you can use my little stories tohelp improve services within your ownorganisations. I’m also sure that alllibrary services will have similar stories.If you have any other examples of linksyou have helped create, emailsusan.smith@chester.ac.uk and we cansee if we can start collecting andsharing some positive tales.

We are just looking for stories of a fewlines similar to those above – no greattime consuming epistles. We just askthat you try to make them anonymised;in some instances it may be wise to askpermission of the people involved beforeusing them. All stories will be sharedthrough the Making Alignment a Priority(Map) Toolkit blog under KM stories(http://maptoolkit.wordpress.com/useful-resources/km-stories) and will betweeted via @Map_toolkit.

Susan Smith SENIOR LIBRARIANMID CHESHIRE HOSPITALS NHS FOUNDATION TRUST

Sowing the seeds to grow your library profile

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Celebrating Success!

Scan to download

Following on from the last LIHNNK up article, the RoyalLiverpool Emergency Medicine Handbook App (ProjectManaged by Angela Hall, Library Service Manager)has been awarded the ‘Chief Executive’s Award’ and the 'Star of the Night' award in the Royal Liverpool & Broadgreen UniversityHospitals NHS Trust’s annual ‘Make A Difference’ Awards ceremony. In addition,Appitized won the MOMAS award for the best marketing of an App in the publicsector.

Aidan Kehoe, Chief Executive explained why it won these awards: “The ED appprovides clear benefits to our staff and patients in improving the quality of carewhilst providing a more efficient way of working. It supports our culture oflearning and in creating the app, the team demonstrated enthusiasm andcommitment to our values, going above and beyond to deliver a product ofexceptional quality. This app demonstrates our commitment to working with ourstaff and investing in the latest technologies to improve patient care.”

BELOW:Prof. Arpan Guha, Director of MedicalEducation & AssociateMedical Director with Ray & Angela

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The Royal Liverpool EmergencyMedicine Handbook App

Angela Hall, LibraryService Manager & Ray Raj, Consultant in Emergency Medicinealong with contributorsto the App.

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On 21st July, my nieceCaitlin was born at theJohn Radcliffe in Oxford.

On the 23rd July, along with 300others, I attended the Health LibrariesGroup (HLG) Conference at OxfordUniversity Examination Schools. Myexcitement about the 2 events, myproximity to Caitlin and the promise tospend some time looking after hernearly 3 year old sister Amelie thatweekend, all began to blur into one.

What did I take away from both?

Make learning fun – but not too funAfter making tea for an invisible bearand a knight with replica broccoli andbananas, tidying up was met with anemphatic ‘No’. We quickly turned thisinto a game by seeing who could putthings back into the box the quickest –job done! This immediately backfiredas Amelie promptly upended the boxand emptied all the contents out withthe excited request ‘Again!’ SarahChaney, Audience EngagementManager at the Royal College ofNursing had far greater success in herworkshop ‘How engaging are you?Understanding and reaching youraudiences’. She presented a simple buthighly effective game that got allparticipants laughing and debating aswe had to decide whether anoutlandish sounding theory was a)believed in the past but since debunkedb) current and evidence based c)completely made up. The game wasaimed at nursing students and was ofcourse intended to get them thinkingabout verifying the evidence behindinterventions. I came away from thistalk really inspired with plans to dosomething very similar and also slightlyworried about faecal microbiotatransplantation.

Repackaging - it’s all in the name Looking through some colourful plasticdinosaurs at an early morning car boot

sale, we came across a fairly dull, greyspecimen ‘This one’s a diplodocus’ Iproffered to Amelie; ‘No, shecorrected, it’s a Storm Tiger.’ A StormTiger!? Awesome! I saw it in a newlight and had to have it, partingeagerly with my 20p. Whether weshould stop using the word library orlibrarian and start using descriptionsthat better describe what we are for hasbeen debated for an age. It came up at

CILIP Umbrella and again at HLG in thesoapbox session by Amanda Minns -Are you a librarian or an informationmanager/information scientist/printed book lending barista?I certainly fall on the side of using termsthat tell our users what we actually do,or that go further and describe thebenefits we can provide for them;selling the sizzle not the sausage.Literature searches or the termOutreach L ibrarian mean little to our

staff, Evidence Reviews and ClinicalEvidence Specialist however are muchmore meaningful and resonate withtheir world. It’s still not exciting asStorm Tiger but its getting there.

‘To walk in others shoes you must take your own off first’

The need to articulate the value of whatwe do through the language we usewas also echoed by Mary Dunne,Health Research Board, in her talk,Liberate your inner librarian: createa value proposition. Taken from thebusiness world, a value proposition isa statement made to stakeholdersoutlining the value that a service willdeliver to them. Part of getting to thispoint is finding out what really mattersto our stakeholders. One of theadvantages of following #HLG2014 onTwitter was that you could still pick upon the real gems from other speakers.So although I wasn’t in Mary’s talk,when her approach to establishinguser needs was tweeted in the quote:‘To walk in others shoes you must takeyour own off first’, this resonated withme immediately. In our service we dotry through focus groups and gettingout into clinical teams, to get anunderstanding of the needs of our staffand to gain a realistic idea of whereevidence fits into their working lives.However I’m sure we still come tothese interactions with a sense of whowe are and what we can do. Perhapsto get a true picture we should take off

our KLS shoes entirely – try to shed anyexpectations and any desire to promoteour services and just try to experiencewhat our staff do. In my ward visits I nolonger go along armed with apresentation of e-resources andservices. I go to the ward manager andask them about what matters to them atthat moment, what are the pressingissues on the ward and then have athink about what we’ve got that couldhelp them and if there is no fit, what wecould create to meet this need. Byattending with no fixed agenda but just

Learning from HLG 2014and Amelie, 23/4

Jane

Tracey and Joanne

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listening to the reality of our staff’swork, I’m coming back with heapsmore actions and a far betterconnection made with that team. Myshoes may be partly off but there’s stilla way to go.

Innovative Access -overcoming barriers There’s a section of the fridge thatAmelie is allowed to help herself toif she’s feeling peckish. It’s full ofhealthy snacks like carrots andfruit. Amelie had been givenseveral foil coveredchocolate chickens andafter wolfing down acouple with impressivespeed the rest wereplaced somewheresafe to be rationedout. Amelie managedto hunt these down,carefully movedthem to her sectionof the fridge andhey presto had now leg i t im i sedf u l l , u n i n h i b i t e daccess to chocolatechickens whenever shewanted.

Thinking innovatively and changingwhere we store information to make itmore accessible were a clear theme inthe presentation by Steve Glover,Christie School of Oncology onIntegrating an online decision supporttool into a clinical systems portal at anNHS Trust. Rather than remaining as astandalone decision support tool thatclinicians would have to make a pointof accessing, UpToDate has beensuccessfully integrated into the Christieclinical web forms and patient record.Now at a single click, context specificinformation can be pulled up or acondition search performed, placingUpToDate on a far more accessibleplatform, right at the point of care.

The North West was well represented atHLG 2014 and I went to severalinspiring talks that Amelie’s insightdidn’t quite transfer to. I left the talk onManaging Information flows in criticaltimes by Joanne Shawcross andTracey Pratchett, University Hospitalsof Morcambe Bay NHS FoundationTrust, awed by the incredible amountthey had achieved. By stepping up totake charge of cataloguing andindexing records to ensure thedocumentation required by anindependent investigation was fullyretrievable, they clearly raised the KLS’s

profile, allowed individuals to see theskills of KLS professionals in a new lightand undoubtedly strengthened theirplace in the organisation as anessential service.

A talk by Jane Roberts, Salford RoyalNHS Foundation Trust and LeanneKendrick, The Queen Elizabeth HospitalKing’s Lynn NHS Foundation Trust,‘MAPping professional collaboration’:described The challenges and benefitsof professional teamwork to develop

an online toolkit.’C o m b i n i n g

innovative use oft e c h n o l o g i e s ,

enthusiasm, hard work andobvious people skills the team

read i l y overcame thechallenges of collaborating

across regional and nationalboundaries and achieved some

highly valuable work.

Anne Webb, The Christie and SteveGlover spoke about the support theyprovide for research and developmentincluding the massive undertaking ofsetting up and managing the ChristieResearch Publications Repository. Thisleft me wondering whether this wassomething our Trust would value andmoreover whether we could actually doit? Kieran Lamb and Lis Edwards,from the Cheshire and MerseysideCommissioning Support Unit describedtheir approach to compiling synthesisedevidence reviews to supportcommissioning. It was fascinating tolearn how they go about this butdisconcerting to hear thatCommissioners want case studies anddo not give much weight to thehierarchy of evidence. I also believethere was a cracking talk by ClarePayne, Mersey Care, describing theuse of change methodology to engagewith staff in devising new products tomeet their needs, but can’t confirm this.

So what did I learn fromHLG 2014 and Amelie? The names we use matter; makingthings fun can help to get ideas across;we need to think outside the box /fridge in making our resourcesaccessible; let’s take our librarian shoesoff and do not sit on the invisible bear.

Presentations from the conference areavailable from:http://www.cilip.org.uk/health-libraries-group/events-conferences-and-seminars/conferences/hlg-conference-2014/hlg or Googling HLG 2014 presentations.

Clare PayneOUTREACH LIBRARIAN, MERSEY CARE NHS TRUST

Clare

GOLD OPEN ACCESSWHAT DO WE TELL THE “NEW” AUTHORS?

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How do we talk to usersabout Gold Open Accesspublishing? Chances are theones that ask the library arenot savvy repeat authors. They are the early career researchers,occasional authors, clinicians or AHP’s(Allied Health Professionals; Nurses,OTs, radiographers, physiotherapists etc.)publishing material from a researchdegree.

Don’t mention thecitation advantageThe citation advantage is the idea thatpublication in an Open Access formatwill increase citations. This is contestedspace. A search on the topic revealssome dense and fairly voluminousresearch that might generate more heatthan light for the mathematically literatehealth care librarian, let alone themathematically challenged health carelibrarian or the naive potential author.

It might be prudent also to manageexpectations. The statement that if youpublish in an Open Access journal youare more likely to be cited is harder tojustify for new authors. Somewherebetween 90% and 12% of papers willnever be cited, again contested spacewith wide variations between disciplines.Most papers that are cited are only citeda few times. Only the good and thegreat get significant citations.

We should consider our own positiontoo. We want to encourage a puristapproach to citation. One in which we,Librarians answer the question aboutaccess. You, the library user, find thereferences you need and we will supplythe papers. That runs counter to theargument that Open Access papers,available at the click of button, are morelikely to be cited.

Is there a better way?Yes, there are better and moreimmediately relevant arguments to try.

Open Access journals set a lowerthreshold than some pay for viewjournals. This argument needs to beslightly nuanced. What your potentialauthor might hear is that it is easier topublish in Open Access journals. That’snot quite it. Open Access journals, forexample BMJ Open or Sage Open,don’t apply the criteria of a majorcontribution to the literature. Amethodologically sound, well writtenpaper that has some additional/-incremental contribution to make andpasses peer review will be published.

Open Access is mandated or verystrongly encouraged by researchfunders, universities and authoritiesresponsible for research assessment.This might not mean much to the newauthor, but it is relevant to clinicians andAHP’s who move between clinicalpractice, teaching in higher education orresearch organisations now or in thefuture.

Open Access interfaces well withsocial media. New authors may befluent social media users; it’s certainly askill that should be encouraged topromote their research. For those whouse Twitter, blogs and other social mediafor professional and research purposesit’s better to talk about their new paperwith a click through to the full text, thana click through to a demand for $35 orone of those Open Athens accounts. Nogroaning at the back please.

Open Access provides a better fitwith altmetrics (i.e. alternative metrics).This might be a hard sell. It may be theonly metric they have heard of is theImpact Factor of the journal they aim for,citation counts or citation derived metricslike the h Index. Not such a stretch nowthat Google Citations calculates your hindex for you, all be it on some veryspeculative data, and altmetrics countsyour Twitter mentions, your downloadsand your presence on other socialmedia. These metrics are quicker andmore immediate than citation data,which may, or may not, come later.

Open Access does have a widerreach. Colleagues working in Westernmedical organisations won’t appreciatethe problems of access in developingcountries. Open Access, it is worthpointing out, is open to all whatever theirlocation. In other words, it’s good toshare. This may be more of a factor forcolleagues from outside the UK/EU orthose working with co-authors overseas.

You should probably add some words ofwarning and advice too.

Plan early to publish and build inthe cost of Article Processing Fees (APCs)into grant applications or negotiate afunding source for the cost ofpublication. Some users may expect theLibrary to meet these costs.

Beware of predatory journals. Bestadvice is to check with your Library ifyou are unsure.

There is an alternative Green Routeto Open Access.

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THE LAND OF GEEK

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Do you want to know more?

Altmetrics: a manifesto Available from:http://altmetrics.org/manifesto

Finch Report: Report of theWorking Group on Expanding Accessto Published Research Findings – the Finch GroupAvailable from:http://www.researchinfonet.org/publish/finch

HEFCE: Open Access ResearchAvailable from:http://www.hefce.ac.uk/whatwedo/rsrch/rinfrastruct/oa/

JISC: Open Access Available from:http://www.jisc.ac.uk/whatwedo/topics/opentechnologies/openaccess.aspx

Top 10 tips on how to make youropen access research visible online.Brian Kelly Available from:http://www.jisc.ac.uk/blog/top-10-tips-on-how-to-make-your-open-access-research-visible-online-26-oct-2012

Wikipedia: Open Access. Available from: http://en.wikipedia.org/wiki/Open_access

Matt HollandNWAS LKS

Your Information Needs. Our Priority.

Fiction collection“The study of literature encourages the development of otherwise hard-to-teach clinical competencies.”*

Not all learning comes as part of a formal course of study. Take a look at the library’s fiction collectionincluding contemporary prizewinners, classic novels, mysteries and romances.

Education Centre Library Tel: 0161 419 4690 / 5809Pinewood House E-mail: library.enquiries@stockport.nhs.ukStepping Hill Hospital Online:www.stockport.nhs.uk/library SK2 7JE

*Hunter KM et al (1995). The study of literature in medical education, Academic Medicine, 70(9), pp 787-94

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A skull proved to be a starattraction for the libraryservice at this year’sStockport NHS FoundationTrust open day. Placed justby the library entrance, itimmediately caught the eyeof visitors as they entered.

A second look was usually sufficient toestablish that it wasn’t genuine. Itsometimes took a little more persuadingfor everyone to accept that it hadactually been printed out. However,the accompanying display about 3Dprinters contained sufficient evidence topersuade even the most sceptical. It’s now possible to print a titanium hipjoint, though the cost will have to fallsignificantly before the technique iswidely used. However, as some of ourother attractions such as the Whack-A-Bone and Poke-A-Muscle games fromAnatomy Arcade demonstrated, whatwas once sophisticated technology cansoon become an everyday diversion.

We combined the high tech elementswith more traditional activities. Youngervisitors enjoyed colouring vital organsand identifying where in the body theycould be found.

Meanwhile, adults rose to the challengeof dating the photographs in ourpicture quiz.

In keeping with the day’s Back to theFuture theme we were even able tooffer a time machine, thanks to ourcolleagues at Stockport Public Library.We’ve worked closely with them toestablish a Self-Health collection andfor the open day they loaned us one oftheir reminiscence boxes. The boxescontain a variety of resources to helptrigger memories of the past.

Overall, the day proved a great successfor the Trust with around a thousandpeople dropping in to take a look at theattractions. For us it was a chance toexplain to members of the public howthe library can contribute to medicalservices. There was the additionalbenefit of a steady stream of Trustcolleagues looking around, interestedin finding out more about the service.

A skull, a time machineand plenty of bookmarks!

The TrustOpen Day

In keeping with theday’s Back to theFuture theme we wereeven able to offer atime machine, thanksto our colleagues atStockport PublicLibrary... ...The boxescontained a variety of resources to helptrigger memories of the past.

by Stephen Edwards, Assistant Librarian, Stockport NHS Foundation Trust

We’d previously had a chanceto engage with colleagues inan earlier promotion for AdultLearners’ Week. Workingwith the Practice EducationFacilitators on a shared stand provided an idealopportunity to promote therange of library services.

Usefully, it took us outside the confinesof the library base at the educationcentre. That meant there was animproved likelihood of speaking topeople outside our usual coreconstituency.

There were a couple of sessions held inthe Trust restaurant, as well as oneaway from the hospital, at one of thecommunity bases. This time there wasa free raffle which proved invaluable ingaining the initial interest of passers-by.

We used these sessions to point toaspects of the service that potentialusers might not have considered. Forinstance, we highlighted evidence thatreading fiction can have positivebenefits for clinical skills, developingqualities such as empathy andunderstanding (see poster). With over100 contacts the exercise definitelyraised the profile of the service andemphasised the various ways we couldassist anyone engaged in any kind oflearning.

Top TipsNot everyone will have askull produced on a 3Dprinter. But there are certainapproaches that anyone canadopt, to ensure success:

Join up with colleagues fromanother department - it widens thepool of potential participants andembeds the library in theorganisation as a whole

Offer giveaways - if you havethem, bookmarks, pens or post-itnotes are all popular

Run a prize competition - itengages interest and attractspassers by

Provide an activity - as with thecompetition, it draws people in

Promote outcomes not services –people don’t want to searchdatabases; they do require qualityevidence to support patient care orservice development.

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Publicising Stockport NHSFoundation Trust’s library service

Adult Learners’Week

Jane Fletcher from Central ManchesterUniversity Hospitals who married herfiancée Craig on 4th July 2014

CONGRATULATIONS!

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I’d been lookingforward to this year’sHLG conference, havingenjoyed attending myfirst in Glasgow in 2012.

But this year’s conference turnedout to be so much more than just aseries of lectures and updates: myadventures before, in between andafter the official conference fill awhole other article. Keep an eyeout!

I made it to the Examination Hallsquite early on Thursday morning.Amy Roberts, Outreach Librarian atWarrington and Halton, was there tooand we went round the stalls lookingfor freebies. After we’d been roundand seen everyone once, someonepointed out that we needed to collectsignatures from them for the chance toattend the next conference for free!Back to each stall we went. It took thewhole two days to get all thesignatures. What anadventure…

The conference itselfhad a mixture ofspeakers over bothdays of varyingqualities. I very muchenjoyed some of them:for example, JennyCraven’s talk aboutgetting more in-depthfeedback frominformation skillstraining should helpimprove my ownservice.

One slightly disappointingtalk was about the settingup of an online librarymanagement system withina Trust. It would have beenmore interesting if thespeaker had explained theaspect in which it was anovelty, but unfortunatelyit came across as if it wasa totally new and uniqueidea. I felt this slightlydetracted from thepresentation.

Shelley de Kock andNicola Walsh talkedabout knowledgemanagement withinhealth libraries, whichis something that EastCheshire is currentlylooking into, andhopefully we may findsomething of use intheir presentation.

The Thursday evening meal wasfantastic, and I was especially

impressed by thesystem ofcoloured dotsused to show theserving staff thedifferent dietaryrequirements. Ihadn’t noticed untilsomeone pointed itout. I also enjoyedthe talk from thetown crier, who hadfascinating andhilarious anecdotesto share.

On the Friday, Ienjoyed Mary Hill’stalk about usingtechnology to makeinductions moreinteresting, through the

The HLG

15

use of clicker machines to vote onquestions and get feedback,though unfortunately thistechnology is probably tooexpensive for some services– my own included, more’sthe pity.

Finally, Sabelo Mapasuregave a fascinating talk onstrategies to engage GPs inlibrary services, hoping itwould help me in my ownrole. Their project lookedinto the methods librariesuse to make contact withGPs for training needsand use of services. Ivaguely wonderedwhether asking otherlibrary services ratherthan GPs themselveswould be more effective,but the project teamappear to have foundsome interesting anduseful results.

The food at theconference was delicious,and I was particularlyimpressed by thevegetarian options thatwere available – I actuallyfelt like the organisers hadput some thought intothem.

On a final note, I’d like tosay a big thank you to allthe organisers of theconference, and thespeakers and stall holders,for giving up their time to make theevent such a success. I look forward tofinding out if my place at the nextconference will be paid for…

Steve CollmanCOMMUNITY OUTREACH LIBRARIAN,EAST CHESHIRE NHS TRUST

conference

Currently listening to Lynsey Hawker discussingpromoting a library service through implementation of a web-based LMS #HLG2014

Lunch time launch between 11-2, the whole trustinvited #HLG2014 New ways to communicate

Icons mean users recognise monthly bulletins as beingfrom the library #HLG2014

Here’s the library @behlibrary #HLG2014

You can view the BEH library website by visiting:beh.2471ib.com/behlib/

Paul Herbert & Sandra Davies now talk aboutactionable knowledge in NHS Scotland #HLG2014

Clinical Enquiry and Response Service clear.scot.nhs.uk #HLG2014

How can knowledge be made actionable - checklists, prompts, mobile devices #HLG2014

National Early Warning Score (NEWS) Sepsis App,Clinical Knowledge Publisher tool for pathways#HLG2014

Final session of day one of if #HLG2014 is How engaging are you? Understanding and reachingyour audiences from Royal College of Nursing

Audience engagement is a two way process-we canlearn too #HLG2014

RCN use card based game (and it was fun) as basisfor information searching sessions #HLG2014

Hello #HLG2014 Let the information sharing commence

Health Libraries

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Kieran and Lis are up next discussing co-production ofevidence resources of value to commissioners#HLG2014

Mendeley was used to create collaborative reference list #HLG2014

Providing knowledge and evidence tosupport commissioning decision is the next talk

#HLG2014 #Transformation

CCGs are not obliged to use Commissioning SupportUnits #HLG2014

Evidence products include basic search, reviews thatsummarise & briefings that synthesise with local data& highlight implications #HLG2014

Daily Health Bulletin and Commissioning Bulletin areproduced #HLG2014

No longer have a physical library, want to invest inmore e resources #HLG2014

Closed social network site for CSU staff called Yammeris used #HLG2014

Let day two of #HLG2014 commence

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Group Conference Mark Ingram discusses the rise of video publicationsnext #HLG2014

Science has progressed but publishing hasn’t -JoVe

Video mirrors manuscript - abstract, introduction,protocol, results, discussion #HLG2014

Steve Glover & Anne Webb now discussdeveloping library services to support Research& Development developing relationships#HLG2014

Funding from R&D helped fund Christie repositoryof current and archived articles. #HLG2014

It is five years since the Christie Repositorylaunched

BMC Open Repository software means therepository is quick and easy to develop

Addresses difficult to check as address of onlyfirst author recorded by PubMed #HLG2014

Tracey Pratchett & Joanne Shawcross from Morecambe Baydiscuss managing information flows in critical times #HLG2014

The Trust is currently subject to an investigation into maternity andneonatal services so an internal investigation project team,including two librarians as information and Document Specialists has beenset up

Information specialists teamed up with communication and HR#HLG2014

Cataloguing the collection. Investigation evidence included patientrecords, meeting notes #HLG2015

View of librarians in the organisation has changed drastically.#HLG2014

Home from #HLG2014 and aweekend in Oxford. Check out all my freebies.

Amy RobertsOUTREACH LIBRARIAN, WARRINGTON AND HALTON HOSPITALS NHS FOUNDATION TRUST

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I have now spokentwice at HLGs and alsopresented posters. Sohow do you get to dothis?

Sometime in the autumn of the yearbefore the conference you will have tosubmit an application to present aposter or give a presentation. My viewis it does not have to be groundbreaking work but it needs to be ofinterest to other health librarians, withan aspect of being novel.

Apart from one of the posters, I wouldsay that I felt that my submissions werelong shots, so don’t be afraid to have ago. The worse that can happen is thatit is rejected - and nobody needs toknow as it would be between you andthe selection committee.

The submission form guides youthrough the process and theinformation required. It starts withwhat will be covered. Make thissnappy as it will be this that initiallyhooks them.

The Glasgow conference had a sciencetheme and the submission was aboutcollaborative working so we came upwith the title Self health isotopes –more than one solution to acollaborative project. We already hadthem thinking positively about us! Thenyou have to identify your audience andfinally say how it contributes to healthlibrarianship. In Oxford, I spoke aboutusing clickers for our doctors’ induction;the whole induction was a quiz. Youcan see this isn’t ground breaking but itwas novel and was supported by aliterature search. Plenty of people haveused voting systems in inductions butnormally as a minor element to checkunderstanding.

Assuming you have been successful younow have to put your presentation

together. This year Gil Young offered aday course on doing this. I believe thiswas very useful but unfortunately I wasabout to go on holiday so had alreadysubmitted my presentation. Submissionhas to be done in advance so giveyourself plenty of time. For me the keyelements are a clear story which getsacross your learning points; big, bold,brassy slides that are easy to read at adistance; humour early on. InGlasgow, I had a natural humour pointas any good Glaswegian or Taggartfans will tell you Maryhill is an area inthe West End of Glasgow.

Your final hurdle is to give yourpresentation. For many this is theworse part. Well, I have sat there andhoped for an audience but please let itbe small. One thing you can count onwill be support from your North Westcolleagues. Just remember you havegot this far, so somebody thinks itworthwhile.

Practice in advance and check timings.Be aware where you can cut it shortshould you have less time. Don’t readout from a script but use flash cards ifyou must. I always aim to have enoughon my presentation to trigger what Iwant to say so I can just talk about itnaturally. I always do a run through inthe break beforehand just to checkeverything is in order. If you are doinganything fancy it would be worthwhileto check earlier to make sure thetechnology works. We were actuallyusing the clickers and creating a slidebut I managed to have the companywho produce the software to comealong and help …. But that is anotherstory.

So be brave and start to think aboutHLG 2016. Maybe it will be your turnto present.

Mary HillLIBRARY MANAGER, STOCKPORT NHS FOUNDATION TRUST

HLG presenting: Startthinking about 2016 now!

Example of an earlyslide where humourplays a role:

When this appeared, I asked for ashow of hands which in the contextof clickers is amusing. It was alsoreferred to in a later slide when itdemonstrated a point

These come up as separateitems on a click.The last onecomes up withthe image and I make acomment aboutno sleepingpups in theinduction. Also everyoneloves a puppy.

{

19

The Ebola outbreak in WestAfrica continues to rage, withthe number of people infectedroughly doubling every 3 – 4weeks. More than 8,000people are thought to havecontracted the disease, andalmost half of those havedied, according to the WorldHealth Organization.

Although these estimates are alreadystaggering, the situation on the groundmeans that not all cases and deaths arebeing reported, so the true extent is likely tobe much greater. [Nature 514, 284–285(16 October 2014) doi:10.1038/514284a]

Shortly after the outbreak was declared bythe World Health Organization as a majordisaster Matt Holland put out a call forresources and as usual LIHNN Librariansdelivered in a timely fashion. Here is a shortsynopsis of the available resources listed.

Related termsThese are related and alternative terms forEbola.

Ebola Virus Disease

Ebola Hemorrhagic Fever

Ebola Haemorrhagic Fever

Viral Haemorrhagic Fever

Viral Hemorrhagic Fever

GuidelinesThe UK Government, NHS and Public HealthEngland has in place guidelines for theassessment, identification and managementof Ebola Virus Disease. These guidelines arebeing updated and new guidelines issued.Check the Public Health England [ PHE ] forcurrent information.

Ebola virus disease: clinicalmanagement and guidance [ PHE ]Links to all current guidelines.

Management of Hazard Group 4 viralhaemorrhagic fevers and similar humaninfectious diseases of high consequence:September 2014

Viral haemorrhagic fevers risksassessment algorithm: Version 3:11.08.2014

WebsitesThese websites give publicly availableinformation from Government and relevantagencies. These include:

UK Government Responsehttps://www.gov.uk/government/topical-events/ebola-virus-government-response

Public Health EnglandEbola:https://www.gov.uk/government/collections/ebola-virus-disease-clinical-management-and-guidance

Viral Hemorrhagic Fever: https://www.gov.uk/government/collections/viral-haemorrhagic-fevers-epidemiology-characteristics-diagnosis-and-management

NHS ChoicesEbola Virus Disease: http://www.nhs.uk/conditions/ebola-virus/Pages/Ebola-virus.aspx

International OrganisationsA number of international agencies areinvolved in the management of Ebolaoutbreaks. The World Health Organisation[WHO] provides international co-ordinationand monitoring. The agencies of othergovernments for example Centres forDisease Control and Prevention [CDC]provide information and support. NGO’ssuch as Médecins Sans Frontières deliverfrontline care.

World Health Organisation [WHO]

Ebola Fact Sheet http://www.who.int/mediacentre/factsheets/fs103/en/

Viral Haemorrhagic Fevers Topic Page http://www.who.int/topics/haemorrhagic_fevers_viral/en/

WHO Statement on the Meeting of theInternational Health Regulations EmergencyCommittee Regarding the 2014 EbolaOutbreak in West Africa http://www.who.int/mediacentre/news/statements/2014/ebola-20140808/en/

Centres for Disease Control andPrevention [CDC] [US Government]Ebola Haemorrhagic Fever:http://www.cdc.gov/vhf/ebola/

Médecins Sans Frontières [NGO]Ebola Emergency http://www.msf.org.uk/ebola

Free to access sourcesTo support research on Ebola a number ofpublishers have made relevant content forfree access.

BMJ Ebola Virus Disease http://www.bmj.com/ebola

Oxford University Press resources forEbola World Health Emergency Articlesare free to access worldwide until 25 November 2014.

http://www.oxfordjournals.org/en/our-journals/medicine-and-health/ebola.html

Science [AASS] http://www.sciencemag.org/site/extra/ebola/

Open Access sourcesPLOS One is an Open Access journal, nouser name or password is required to see thecontents. Just click through to see the full text.

PLOS One Ebola Virus http://www.plosone.org/browse/ebola_virus

PLOS One Hemorrhagic Fever Viruseshttp://www.plosone.org/browse/hemorrhagic_fever_viruses

NewsFind out the latest news on Ebola from theweb and through social media. Thefollowing links provide access to popularsources.

News Feed This links to Google.

Google may be blocked on some NHS networks.

BBC News. Ebola Outbreak. Special Report http://www.bbc.co.uk/news/world-africa-28754546

Twitter Hashtag #ebola - This links to Twitter.

(Twitter may be blocked on some NHS networks).

ProMedProMED-mail - the Program for MonitoringEmerging Diseases - is an Internet-basedreporting system dedicated to rapid globaldissemination of information on outbreaks ofinfectious diseases and acute exposures totoxins that affect human health, includingthose in animals and in plants grown forfood or animal feed. Electroniccommunications enable ProMED-mail toprovide up-to-date and reliable news aboutthreats to human, animal, and food planthealth around the world, seven days a week.http://www.promedmail.org/

SummaryThese websites are freely available andprovide news and information aimed at thepublic as well as healthcare workers. Expectmore academic resources to be madeavailable free of charge if the outbreakcontinues to expand towards Christmas2014 and beyond.

Matt HollandNORTH WEST AMBULANCE SERVICE

Steve GloverCENTRAL MANCHESTER UNIVERSITY HOSPITALSNHS FOUNDATION TRUST

Ebola:Information sources listed on the NWAS Library andKnowledge Services website

20

Andrew CraigLancashire Teaching Hospitals NHSFoundation Trust andrew.craig@lthtr.nhs.uk

Linda FergusonHCLU linda.ferguson@nhs.net

Steve GloverCentral Manchester University HospitalsNHS Foundation Truststeve.glover@cmft.nhs.uk

Victoria Treadway Wirral University Teaching Hospital NHS Foundation Trustvictoria.treadway@nhs.net

Matt HollandNW Ambulance Service NHS Trustmatt.holland@nwas.nhs.uk

Kieran LambCheshire and Merseyside Commissioning Support Unit kieran.lamb@cmcsu.nhs.uk

Gary Sutton (Chair)Warrington and Halton Hospitals NHS Foundation Trust gary.sutton@whh.nhs.uk

Vacancy to be filled

GROUP CHAIR (S ) E -MAIL

Cheshire & Merseyside Librarians Chair alternates around the Group

Clinical Librarians Susan Jennings susan.jennings@whh.nhs.uk

Rosalind McNally rosalind.mcnally@mmhsc.nhs.uk

CPD Committee Tracy Owen tracy.owen@cmcsu.nhs.uk

Cumbria & Lancashire S. Marsh (until 4/14) sheila.marsh@ncumbria.nhs.uk Librarians M. Farrell (from 5/14) michael.farrell@bfwhospitals.nhs.uk

Greater Manchester Librarians Emily Hopkins emily.hopkins1@nhs.net

Information Governance Tracy Owen tracy.owen@cmcsu.nhs.uk

Inter-Library Loans Jeanine Fielding jeanine.fielding@lthtr.nhs.uk

LIHNN Co-ordinating Committee Graham Haldane graham.haldane@elht.nhs.uk

Mental Health Libraries Cath McCafferty cath.mccafferty@merseycare.nhs.uk

Newsletter Gary Sutton gary.sutton@whh.nhs.uk

NWOPAC Tracy Owen tracy.owen@cmcsu.nhs.uk

PCT Librarians Michael Cook michael.cook@bolton.gov.uk

Quality Laura Drummond lauradrummond@nhs.net

Trainers Jane Roberts jane.roberts@srft.nhs.uk

Caroline Timothy caroline.timothy@nhs.net

Design & Print by Heaton Press Ltd Stockport Tel: 0161 442 1771

Editor’s Column

L I H N N E D I T O R I A L B O A R D

L I H N N C H A I R S

How you can contribute to the NewsletterAll members of LIHNN are welcome tocontribute to LIHNNK Up. We particularlyencourage contributions from para-professional staff and anyone who has notpreviously written for publication. Membersof the Editorial Board would be pleased to“mentor” new writers and provide adviceon what makes a good readable contribution.

What could you write about?Really it is up to you as we are looking fortopics of interest to health library staff. It could be:

something new that you have used oryour library has introduced

an overview of a piece of software suchas a social media tool

lessons learned (good or bad) fromdoing something differently in the library

good news that you want to share with LIHNN

an account of events and coursesattended. For conferences and coursesplease include what you found mostvaluable and what you will dodifferently from having attended theevent or course.

Format of contributions and other “rules”1. Please send your documents as Word

(i.e. either .doc or .docx) files.

2. Photos and artwork should be submittedin JPG format. Please don’t embed themin the Word documents. They should besubmitted as separate files with ameaningful caption.

3. Don’t forget your name, location, title ofarticle and date of article.

4. Please give full details of events, coursesand conferences attended. This shouldinclude:

The name of event and location

Date of event

Name of organising or sponsoring body

Details of how any support materialscan be obtained e.g. website urls

Full references to any publishedreports, articles etc.

5. All acronyms should be written out in full for the first occasion they are used in the text.

PDF copies of back issues and indexes to the newsletter are available at:http://www.lihnn.nhs.uk/index.php/lihnn/lihnnk-up/read-the-newsletter

Contributions should be submitted to:lihnnkup@lihnn.nhs.ukFor queries please contact:gary.sutton@whh.nhs.uk Tel: 01925 664226

About Library and HealthNetwork North West(LIHNN)Website: http://www.lihnn.nhs.ukfor details of the groups and their activities

LIHNN Chair: Graham Haldane (East Lancashire Hospitals),graham.haldane@elht.nhs.uk

LIHNN Co-ordinating Committee:lihnn_committee@lihnn.nhs.uk