FULL YEAR COUNCIL PLAN REPORT 2018/19 · June 2019 Ordinary Council Meeting. This Plan will act as...

Full Year Council Plan Performance Report 2018/19

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CEO MESSAGE

FULL YEAR COUNCIL PLAN REPORT 2018/19


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CEO MESSAGE

I’m pleased to share with you our Full Year Council Plan Report for 2018-19.

This report provides an overview of how we are tracking against our key performance measures, as well as providing an annual update on the progress made in delivering our key projects and commitments to community in the 2017–2021 Council Plan.

What we have achieved this year

As you will read in the coming pages, this year we have seen the completion of a number of exciting projects and plans which will enhance the liveability and attractiveness of our region.

Portland Library Redevelopment

The redeveloped Portland Library was unveiled in August 2018, providing a more functional and modern space to better accommodate for the diverse needs of our library members.

Since the redevelopment, patronage and membership has skyrocketed, proving the value of the local library service. Between August – October 2018, 25,600 people visited the new look facility, a 34 per cent increase on visitation compared to the same period last year, and there was a 14.5 per cent increase in loans and a 54 per cent increase in library membership.

The redevelopment was also recognised for its success at a national level, with the new look facility earning a nomination at the 2019 Australian Library and Information Association (ALIA) Library Design Awards.

Active Your Way Glenelg Sport and Active Recreation Plan 2019-29

The Active Your Way Glenelg Sport and Active Recreation Plan 2019-29 was adopted at the June 2019 Ordinary Council Meeting. This Plan will act as blueprint for sport and recreation, guiding Council’s planning and investment in recreation programs, services and infrastructure over the next 10 years.

GREG BURGOYNE, Chief Executive Officer

The plan is the first of its kind for the shire and will ensure community members can find opportunities to participate in sport and active recreation at every stage of life.

An Active Your Way Glenelg Sport and Active Recreation Implementation Plan is currently being developed to establish discrete actions to achieve our long term goals.

What lies ahead

There are plenty of exciting projects on the horizon and Council will continue with its promise of delivering these to the community. Tracks and Trails Strategy The Glenelg Shire Tracks and Trails Strategy will provide a direction for development and promotion of our extensive tracks and trails network within the shire. Progress so far on the strategy has included compressive investigations into the current tracks and trails across the shire from expert

CEO MESSAGE


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CEO MESSAGE

consultants and consultation, both with key stakeholders and community members. The next stage of project is on track for developing the first draft of the strategy. Glenelg Shire 2040 This plan involves comprehensive consultation with our community to develop a clear vision and aspirational goals for our shire’s future. A dedicated website has been developed for this exciting project, complementing the rollout of a widespread marketing campaign including footpath decals and stickers erected across the townships. A Glenelg Shire 2040 Launch Event has been scheduled for September 2019, which will gather feedback, provide ideas and garner community interest for the Plan.

Community Feedback

I would like to thank all members of the community who took the time to participate in our Listening Post forums, whether in person or online, to help us shape a better future for the Glenelg Shire.

Throughout the year three listening posts sessions were been conducted in Portland, Nelson and Narrawong and our online Listening Post platform received 49 submissions on local issues and concerns.

We greatly value the feedback from our residents and some of the outcomes from the Listening Post forums have included:

Installation of public Wi-Fi in Narrawong Sealing of intersections that have had

increased traffic Advocacy to State Government on road

safety concerns Deputations to Council on issues effecting

local community

I hope you find the information in this report helpful in understanding the work of Council and provide you with the confidence that we are delivering on our promises.

GREG BURGOYNE Chief Executive Officer


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OVERVIEW OF REPORT

The icons in the below table are used throughout this report as a key to represent the progression stages of each task, project or objective identified by the Glenelg Shire Council.

GUIDE TO ICONS USED IN THIS REPORT

Achieved The Achieved icon will be used when a project/plan has been successfully completed.

Delayed The Delayed icon will be present in this report when a project/plan has been identified as postponed, not on track or redefined.

In preparation The In Preparation icon will be used in this report when a project/plan is in its planning stage and the details are being prepared.

On track The On Track icon will be used when a project/plan is progressing, and is likely to achieve what is required within the time identified in the scheduling plan.

Ahead of Schedule The Ahead of Schedule icon will be used when a project/plan is likely to be completed earlier than planned.

OVERVIEW OF REPORT


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CAPITAL WORKS UPDATE

The below table provides an update on major projects and plans as identified in the Council Plan 2017-2021.

PROJECTS UPDATE STATUS

AUSTRALIAN KELPIE CENTRE

This project involves the construction of a new facility including an interpretive display and Visitor Information Centre.

• The construction of the Australian Kelpie Centre was completed in May 2018 and was opened to the public during the Kelpie Festival 2018.

• Visitation to the Casterton Visitor Information Centre has increased by 56.39% since the completion of the Casterton Kelpie Centre. 2018/19 financial year seen 16,956 visitors through the doors.

PORTLAND LIBRARY REDEVELOPMENT

This project involves a redevelopment of the existing library in Portland to provide a more functional and modern space.

The redeveloped Portland Library was completed and unveiled to the public on 4 August 2018.

PLANS UPDATE STATUS

RECREATION PLAN

The Active Your Way Glenelg Sport and Active Recreation Plan 2019-29 will guide Councils planning and investment in recreation programs, services and infrastructure over the next 10 years.

The Active Your Way Glenelg Sport and Active Recreation Plan endorsed by Council at the June 2019 Ordinary Council Meeting.

The Active Your Way Glenelg Sport and Active Recreation Plan to inform the planning and provision of sport and active recreation over the next 10 years.


OTHER PLANS OTHER PLANS


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The below table provides an update of the status of Council’s priority plans, as identified in the 2017-2021 Council Plan.

PLANS UPDATE STATUS

FORESHORE MASTERPLAN

This plan involves the creation of a masterplan identifying future redevelopment of the Portland foreshore.

• The Portland Foreshore Masterplan was discussed at the Ordinary Council Meeting on 27 February 2018. The Foreshore Masterplan has now been staged for implementation pending funding.

• The Indigenous Land Use Agreement, Cultural Heritage Management Plan and Coastal Consent for the foreshore have been completed. The changing Places disability toilet facility is near completion.

OPEN SPACE STRATEGY

This plan involves identifying future open space needs of the Shire.

• The Glenelg Open Space Strategy was endorsed at the May 2019 Ordinary Council Meeting.


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PLANS UPDATE STATUS

COMMUNITY PLAN

This plan involves consultation with the communities within the shire to develop a clear vision and community aspirations for the shires future.

Glenelg Shire 2040 Launch Event scheduled for 16 September 2019 and substantial planning undertaken so far.

Marketing campaign commenced with footpath decals and stickers erected across the townships.

Dedicated website developed for the Glenelg Shire 2040 project.

Tender awarded for the consultation component of the Community Plan, and is on track with project timelines.

GLENELG SHIRE TRACKS AND TRAILS STRATEGY

This plan involves identifying a direction for development and promotion of tracks and trails within the shire.

Tracks and Trails consultants have completed investigations into current tracks and trails across the shire.

Community consultation concluded on 14 June 2019, to allow consultations to now review responses.

Next stage of project is on track for developing the draft strategy.


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PRIORITY PROJECTS

Council is committed to seek funding for the following projects over the next four years, as identified in the Council Plan.

OUTCOME INDICATORS

FUNDING STATUS UPDATE

Portland Foreshore Masterplan Implementation

60% ON TRACK

PROJECT COMMENCED Unsuccessful for funding through round 3 of Building Better Regions Funding stream. Two rounds of funding that were unsuccessful. Changing Places facility is in construction and on track for completion in July. Indigenous Land Use Agreement, Cultural Heritage Management Plan and Coastal Consent for the foreshore have been completed.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED

Cape Bridgewater Masterplan

40% ON TRACK

PROJECT COMMENCED Action plan for further consultation and case building for next rounds of funding occurring. Once Landscape Master Plan(s) are received applications will be made to relevant funding streams to seek grants. Community consultation taking place next financial year.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED

Portland Central Business District upgrade

20% ON TRACK

PROJECT COMMENCED Project has been discussed with funding bodies.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED

Hanlon Park Lighting

80% ON TRACK

PROJECT COMMENCED Quotes have been reviewed and contractor for design has been awarded. Detailed design stage has been completed. Tender awarded for the supply and install. Construction of project scheduled for early next financial year.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED

Portland Civic Precinct Masterplan Implementation

20% ON TRACK

PROJECT COMMENCED Portland Civic Precinct Masterplan is being refined. The plan is not yet in a position to apply for funding.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED

PRIORITY PROJECTS


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PRIORITY PROJECTS

Marine Masterplan Implementation

20% ON TRACK

PROJECT COMMENCED Boating Safety Facility Funding Program did not open this year, therefore unable to apply for funding for the multi fuel facility on Portland Bay Marina. Updated business case submitted to Department of Transport to modify & extend the Trawler Wharf. Progressing with a new fish weighing station at Boat Ramp North.

FUNDING RECEIVED

FUNDING SOUGHT

FUNDING AVAILABLE

PROJECT PROMOTED


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PROGRESS UPDATE

THEME 1 – GROWING GLENELG

GROWING GLENELG UPDATE STATUS

Develop an investment prospectus for areas to address industry and agriculture to diversify our economy

Development of an Agricultural Investment Prospectus is progressing; extensive planning already underway.

Meet with government and industry representatives to promote investment and government funding in the shire

Stakeholders Forum held 9 August 2018 with Simon Crean.

Canberra Ministerial Visits 23 to 27 November 2018 by CEO and Mayor.

Sydney & Wagga Wagga visits by CEO 29 January to 1 February 2019.

Canberra meetings with Great South Coast Member Councils 11 to 14 February 2019 by the Mayor.

Canberra meetings by the Mayor and CEO 17 to 19 February 2019.

Federal government announcement 18 March 2019 $80m road funding announcement.

Canberra meetings by the CEO 3 April 2019.

State Government funding for Budj Bim masterplan, $6M.

Powering Glenelg Stakeholders Forum held 8 May 2019.

Identify a space for start-ups to use within the shire and work with emerging businesses

Continuing to investigate spaces and opportunities for start-up businesses across the Shire.

Provide support to business groups in Portland, Heywood and Casterton

Several events and initiatives delivered this financial year to support business groups across the shire, including the continuing the Business & Tourism Awards, attendance on Committee for Portland Board Meetings, conducting Small Business Workshops and providing quarterly Stakeholder forums.

PROGRESS UPDATE


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PROGRESS UPDATE

Develop a value proposition for population attraction and retention

Jobs for Portland project completed with the aim to attract skilled workers to the Shire.

Migration Project ongoing across the Glenelg Shire.

Glenelg Shire Council became the regional contract for Designated Area Migration Agreement (DAMA).

Glenelg Shire Council partnered with the Great South Coast Regional Partnership to address workforce shortages and grow population in the Great South Coast region, including migration attraction and support, changes to visa requirements, encouraging decentralisation of government departments and promoting the lifestyle advantages of the region.

Ready When You Are marketing campaign launched as part of the AFL country round.

Number of national advertising campaigns and relevant forums

iamportland and iamcasterton campaigns completed and broadcast during the 2018/19 financial year.

Tourism Victoria and Tourism Australia promotion continued via GORRT.

Update visitor information material for Budj Bim

Tours were conducted for Glenelg Shire Council staff at each of the Gunditj Mirring sites, providing hands on information for VIC staff to pass onto visitors.

Council has had input into the development of the Great Ocean Road Country; Our Plan. A road map for Aboriginal Tourism in the Great Ocean Road Region (GORRT).

Actively participate in the Aboriginal Advisory Committee to implement Stage 1 of the Budj Bim Development Plan

Regular attendance on Regional Development Victoria Steering Committee to support the implementation of Stage 1 of the Budj Bim Development Plan.

Glenelg Shire Council is leading the communications plan for the Budj Bim World Heritage Listing.

Continue Council’s attendance at all Great Ocean Road Regional Tourism (GORRT) board meetings

Senior staff continue regular attendance at GORRT meetings across the region to ensure the Shire remains a Great Ocean Road Regional Tourism destination.

Council representative continues to attend and participate in strategic board meetings.


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PROGRESS UPDATE

Develop other townships within the shire under the destination brand as developed by GORRT

Casterton Destination Action Plan was completed in May 2018.

Working Group due to be established next financial year, in preparation for the development of a Nelson Destination Action Plan.

The Glenelg Tourism Strategy was endorsed by Council in May 2019.

Develop three marketing initiatives per year to promote Growing Glenelg

Growing Glenelg publications released seasonally.

Investigating a weekly Growing Glenelg e-newsletter, scheduled to launch July 2019.

Meet with cruise ship operators annually to promote Portland as a cruise ship destination

Council representatives attended the Australian Cruise Industry Conference in Broome in September 2018.

Development of a Cruise Ship Strategy is in progress. This strategy development is informed by the Tourism Strategy, which was endorsed by Council in May 2019.

Geelong Australian Cruise Association (ACA) conference September 2019 – Council representatives are scheduled to attend.

Continue to support Beyond the Bell program initiatives

Glenelg Shire Council continued to support Beyond the Bell Local Action Group by attending regular meetings and incorporating initiatives into services. During 2018/19, these initiatives included Stepping Stones to school and Live4Life – youth mental Health and suicide prevention program.

Support linkages to training and development opportunities in innovation, entrepreneurship and technology to local businesses and education providers

Major focus on renewables with Bio Hub Conference in Hamilton on 13 March 2019; and application for $250K hydrogen fuel project.

Performance Based Standards Demonstration Day at Portland Airport 21 March 2019 - new truck technologies demonstration for local business providers and employees.

Glenelg Shire Council working with SW TAFE to develop a Skills Taskforce, to identify where the skills gaps exist, and what classes can be offered to reduce these gaps.


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PROGRESS UPDATE

Develop informal learning programs and activities across the shire

Glenelg Libraries currently offering one on one technical sessions supported by staff and volunteers.

Be Connected funding stream enabled the development of a specific program for elder residents to encourage the uptake of digital connectivity. Funding confirmed and program scheduled to be rolled out across Heywood & Casterton next financial year.

Planning underway for an online summit; Digital Innovation Festival. The summit is scheduled for August 2019, with Glenelg Shire Council currently working on content to feature in the summit.

Funding received from Small Business Victoria, to conduct additional Small Business Workshops and networking events next financial year.

Two Small Business Workshop events were conducted during 2018/19.

Continue to offer traineeships, work placements and scholarships

Three trainees successfully completed traineeships during 2018, with an additional three trainees and an apprentice recruited in 2019.

Education opportunities offered to Glenelg Shire Staff, such as Visitor Information Staff across the Shire are undertaking a Certificate IV in Travel and Tourism; Two staff members in the Assets Department are completing a course in Civil Construction Management; and Portland Arts Centre staff undertaking Certificate III in Live Production.

Work experience and student placements continue to be offered across the Shire.


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PROGRESS UPDATE

Create partnerships with education providers and establish a direction to support and encourage higher education and upskilling in our community

Glenelg Shire Council working with tertiary and further education providers such as SW TAFE and Deakin University, to develop a Skills Taskforce. The aim is to identify where the skills gaps exist, and what classes and courses can be offered to reduce these gaps.

VCE students place artwork in Portland Arts Centre Exhibition, annually.

Council Officers met with SW TAFE to discuss pathways and opportunities at Council. Arrangements in place to do a presentation to students on annual basis.

Glenelg Council fund and support the Western Bulldogs Leadership Program in partnership with the Western Bulldogs Community Foundation.

Glenelg Shire sponsor and mentor the Future Leaders of Industry program.

Future Leaders offered involvement in the Glenelg Shire 2040 project.

Meet with higher education services providers at least annually

Early Child hood Educator student placements occurring at Portland Child & Family Complex, Kalbarri Kinder, Jaycee Kinder, and Kathleen Millikan Centre.

Regular meetings held between Glenelg Shire Council & tertiary and further education providers, such as SW TAFE and Deakin University, to discuss training and education pathways and employment opportunities.

Support community engagement through volunteering/work placement opportunities for youth through various volunteering organisations and Council events

The Live4Life program commenced in 2019 seeing 43 young individuals being inducted into the program.

Western Bulldogs Leadership program Graduation held on 18 September 2018.

Eighteen year 9 and 10 students were selected for the Western Bulldogs Leadership Program this year.

Future Leaders of Industry Program Graduation held on 12 September 2018.

2019 Future Leaders of Industry were invited to facilitate the Glenelg Shire 2040 Project Launch Event, scheduled for September 2019.

Freeza Youth Group, Scouts Victoria and Re-engagement students continue to volunteer at events.


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PROGRESS UPDATE

THEME 2 – CONNECTING GLENELG

CONNECTING GLENELG UPDATE STATUS

Continue to pursue funding opportunities for road repair and upgrade

Regional Roads Victoria agency commenced and regular meetings attended throughout the year to ensure Glenelg Shire Council remains highly prioritised.

$2M State Government funding confirmed for Heath Road upgrade, with an additional $1M budgeted by Council.

Heath Road culvert drain replacement funded and completed during 2018/19.

Ongoing media advocacy through Green Triangle Freight Action Plan.

Lead the Green Triangle Freight Action Plan Steering Committee – meet at least four times per year for continued advocacy

Quarter One - meeting held 23 August 2018 in Casterton.

Quarter Two – Meeting held 22 November 2018 in Casterton.

Quarter Three - Meeting held 21 March 2019 at Portland Airport.

Planning underway for meeting scheduled for August 2019, hosted in Mount Gambier.

Finalise the Glenelg Shire Tracks and Trails Strategy

Tracks and Trails consultants have completed investigations into current tracks and trails across the shire.

Casterton to Branxholme Rail Trail Feasibility Study – Initial community consultation has occurred with adjoining land owner and interested community members which identified potential challenges for the development of the rail trail. A survey has been completed on the length of the rail trail to identify alignment and condition of the track and infrastructure. Community consultation concluded on 14 June 2019, to allow consultations to now review responses.

Next stage of project on track for developing the draft strategy.


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PROGRESS UPDATE

Finalise the Open Space Strategy The Glenelg Shire Open Space Strategy was completed and endorsed by Council at the Ordinary Council Meeting held 28 May 2019.

Redevelop Council’s public libraries through funding opportunities

Scope design in progress for Casterton and Heywood libraries, in order to identify the priorities and feasibly. The scope design is scheduled to be completed in July 2019, to form the basis of funding applications.

Continue to seek funding for all abilities access to recreational and commercial services

Funding application unsuccessful, however Council has committed to fund this project within the 2019/20 budget.

Add to or create new free public Wi-Fi infrastructure

Glenelg Free Wi-Fi operating in Portland CBD and Foreshore areas, and recently installed in Narrawong at the Mechanics Hall following a request from the community at the Listening Post event last year.

Internet of Things roll out occurred during 2018/19, where Council have installed;

2 smart cube bins in Dartmoor and 2 bin sensors in Bridgewater to assist with understanding resourcing requirements which could help inform our collection service and reduce over servicing

Visitation counting devices for the library which are read remotely and can be utilised to inform staffing requirements.

Parking sensors which can assist with Local Laws enforcement or to inform on increased/reduced service requirements

Soil moisture sensors to reduce water usage on our sporting facilities and recreation reserves.

Increase the utilisation of our Smart Cities membership

Internal redesign of reporting and responsibilities and Smart Cities Coordinator to be defined.

Smart Bins erected in Dartmoor as a trial before the roll out to similar sized towns.

Pursue Smart Cities funding opportunities

Funding opportunities continued to be monitored. Smart Initiatives considered in other priority projects and capital works.


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PROGRESS UPDATE

Meet with NBN company representatives to discuss services gaps within the Shire

Ongoing meetings have been continued with NBN representatives to reduce service gaps.

Improve digital/e-commerce uptake

Digital Innovation Festival planning for August 2019. This festival targets local businesses, e-commerce education, and increased digital connectivity uptake.

Maintain an above average perception of safety within the community

Public safety continues to be considered as part of the planning of all Council projects.

Public lighting was upgraded at Nuns Beach carpark to improve the visibility after daylight.

Wellington Road roundabout was identified as a public safety priority, and therefore public lighting was upgraded.

Seek grant/funding opportunities to enhance public safety

Working in partnership with Victoria Police to investigate possible funding options for CCTV and public lighting.

Continue Connect Glenelg website

Connect Glenelg webpage is continuingly maintained.

Continue to promote the community events calendar

Seasonal Events Calendar distributed quarterly.

Tourism and Events e-newsletter was redesigned and doubled in subscription.

Growing Glenelg publication issued quarterly which offers free promotion of community events.

Community events also advertised on social media and through iamportland.


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PROGRESS UPDATE

THEME 3 – LIVEABLE GLENELG

LIVEABLE GLENELG UPDATE STATUS

Community satisfaction survey results indicate above-average satisfaction with the quality of parks and open space

The Playground Management Plan is in development, which aims to manage the renewal and maintenance and oversee the decision making on new playgrounds.

The Open Space Strategy has identified several areas where playground renewal is needed and additional sites where playgrounds could be consolidated.

Seek funding for aspects of the Civic Precinct Masterplan

Project is being refined prior to seeking funding.

Seek funding to improve and rejuvenate streetscapes

Monitoring funding streams for the improvement and rejuvenation of streetscapes across the Shire.

Create an ongoing online forum for community feedback

The Listening Post online platform has received 49 submissions throughout 2018/19. https://yoursay.glenelg.vic.gov.au/listening-post

Conduct at least one listening post event per quarter

Quarter 1 - Listening post held at Narrawong 17 August 2018.

Quarter 2 - Listening post held at the Portland Upwelling Festival on 3 November 2018.

Quarter 3 - Listening post held at the Nelson Road 2 River Festival on Saturday 30 March 2019.

Quarter Four: Listening Post delivery reviewed to improve attendance and outcomes.

https://yoursay.glenelg.vic.gov.au/listening-post


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PROGRESS UPDATE

Residents report an above-average wellbeing score

Continue to work with Southern Grampians Glenelg Primary Partnership, Portland District Health, Casterton Memorial Hospital, Heywood District Health, to deliver a number of health and wellbeing initiatives such as SEA Change, a community led health and wellbeing initiative around childhood obesity; Thriving Children, a Casterton based community led systems approach to supporting children in the Casterton region and the Youth Alcohol project. Council continues to lead and work in partnership to deliver the Live4Life program which empowers rural communities to improve youth mental health and also Project Respect, a prevention of violence program based in Heywood.

Safe and Connected funding committed, to deliver the Bright Futures Project in 2019/20, which supports safe and inclusive futures for LGBTI.

Assist the community to promote events

Free promotion offered for community events across the Shire through the Growing Glenelg Publication, community events calendar, media and marketing support for iconic events and social media.

Development of an Events Strategy is in progress. This strategy development is informed by the Tourism Strategy, which was endorsed by Council in May 2019.

Tourism and Events unit provided assistance for the following iconic community events in 2018-19;

Upwelling Festival – 3 November 2018. Wood Wine & Roses – 23 February 2019 Kelpie Muster – June long weekend.

Redevelop the user group agreement with health service providers

Year 2 Health & Wellbeing Plan Actions are progressing in partnership with our local health providers such as Project Respect, Live4Life and Sea Change.


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PROGRESS UPDATE

Develop a Municipal Health & Wellbeing Plan

Glenelg Shire Health and Wellbeing Plan 2017-21 developed and adopted by Council at its meeting held on 24 October 2017and is reviewed annually with a progress report to Council on 23 October 2018 and an annual action plan developed with Council endorsing the 2018/19 action plan on 27 November 2018.

Continue to implement measures to reduce Council’s energy usage (carbon emission)

Lighting upgraded to LED, exterior doors and gutter sealing also completed at the Portland Customer Service Centre. Remote reader installed on main thermal loop boilers to enable better monitoring of system at Portland Leisure & Aquatic Centre (PLACE). PLACE Pool boiler bypassed to main thermal loop.

Heating, Ventilating, and Air Conditioning (HVAC) assessment completed and secured funding for upgrades to heating and cooling for Portland Municipal Offices. Building Management System (BMS) to be implemented in the building to provide up to 45% reduction in energy usage, and potential $39K saving in cost of energy.

Council is continuing to investigate renewable energy options.

Council’s policies, procedures, documents and operations account for the possible impacts of climate change

Climate change is considered within procedures during their review.

Review of Glenelg Environmental Strategy is scheduled and budgeted. Up to date climate change information to be incorporated and distributed through Council policies and procedures.

Continue to implement measures to reduce Council’s water usage

Water leak identified at the Portland Leisure and Aquatic Centre (PLACE) outdoor medium pool, which has been recorked to prevent water loss. Investigating remote sensing meters for other areas of Henty Park and the PLACE.

Council to implement environmentally friendly energy solutions

Upgrades took place at the Portland Municipal offices, involving lighting being upgraded to LED, and sealing of exterior doors and gutters to retain heating and cooling.


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PROGRESS UPDATE

Actively reduce weed species State Government grant funding expenditure reached and reapplied for next year. Investigating opportunities to bring weed management in house so not to rely on the use of contractors and the instability of State Government funding.


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PROGRESS UPDATE

THEME 4 – CREATIVE GLENELG

CREATIVE GLENELG UPDATE STATUS

Maintain Council’s involvement in exciting community, cultural and creative events across the Shire

Council continue to be involved in exciting community, cultural and creative events across the Shire by offering free promotion and support of the Events Team.

Arts & Culture unit continue to distribute a seasonal Arts Program, which incorporates cultural and creative performances.

Work towards the development of a space to display Council’s Cultural Collection

Significance Assessment completed June 2019 recommends establishment of a dedicated space to manage, store and display the Cultural Collection.

Opportunity to progress further through the National Library’s Community Grants Scheme with funding to develop a Preservation Needs Assessment, further advocating for the needs of the Cultural Collection.

Commit resources to enhance the Partnership Agreements

Aboriginal Partnership Plan was endorsed by Council at the March 2019 Ordinary Council Meeting.

Indigenous Traineeships are continued to be offered in Children’s Services.

Successful Reconciliation Week with a joint citizenship ceremony. The week also launched the Big Picture Project with five local Indigenous Youth creating a photo project with their individual stories attached to each image that shares their cultural heritage and pride, along with their hopes and views on reconciliation. The opening of the renamed rooms at the Kathleen Millikan Childcare Centre in Casterton, to native animal names in Dhauwurd Wurrung language.

Reconciliation Week wrapped up at the HART Awards in Melbourne, with Glenelg Aboriginal Partnership winning the State Award for Reconciliation.


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PROGRESS UPDATE

Promote the community events calendar and support diverse arts and cultural programming

Extensive marketing and promotion took place in the lead up to Reconciliation Week, which involved a week of culturally diverse events and activities.

Major marketing campaign completed for the release of ArtsGlenelg 2019 Season program, which launched with a sold out show.

Offer opportunities for people to participate and attend cultural, arts and literary activities

ArtsGlenelg 2019 Season program achieving success at box office with increased patronage and exhibition visitation.

Regular fortnightly participation in ABC South West Arts & Culture radio segment to promote program.

Development of and participation in Project Control Group of the Great South Coast Creative Industry Strategy to develop a regional strategic plan to support and promote Creative Industries.

Seek funding for creative public art and place-making initiatives

External and internal advocacy ongoing.

Work with the community to develop an events calendar

Community Events Calendar was developed and is continued to be maintained.

Simplified and streamlined customer experience

Digital Glenelg & Business Transformation progressing to streamline process improvement and customer service.

Customer Relationship Management (CRM) options are on hold pending future direction from Digital Glenelg Team.

Redesign of Council’s website has been identified as a priority within the Digital Glenelg Roadmap.

Promote Council’s One Stop Shop service

Council continue to refer multi-permit application enquires in the first instance to the One Stop Shop and recently added the Recreation Reserves as another referral in the process.


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PROGRESS UPDATE

Promote an “ideas” forum in townships

Ongoing with facilitation of Listening Post in townships across the Shire. Other opportunities during 2018/19 have included Stakeholder Networking Events, Small Business Workshops and Renewable Energies Forum.

Deliver opportunities for people to experience new technologies and innovative solutions

Performance Based Standards Demonstrations Day at Portland Airport 21 March 2019, sponsored by the National Heavy Vehicle Regulator. Demonstration of new truck technologies first of its kind in Australia.

Digital Innovation Festival planned for August 2019. This festival targets local businesses, e-commerce education, and increased digital connectivity uptake.

Promote our Smart Cities membership

Council continue to promote our Smart Cities membership by implementing initiatives such as smart water sensors, smart bins and public Wi-Fi.


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PROGRESS UPDATE

THEME 5 – LEADING GLENELG

LEADING GLENELG UPDATE STATUS

Community satisfaction with Council decisions continues to be above-average

On track, data available August 2019.

Community satisfaction with lobbying on their behalf continues to be above average


Statutory planning permits assessment time frames continues to be less than the state average


Undertake a Planning Scheme review

Adopted by Council at the Ordinary Council Meeting held 22 May 2018.

Maintain existing (Planning) service standards


Lobby for additional funding to support asset renewal

Federal Government commitment announced for $80m Road Funding on 18 March 2019 - advocacy to State Government to continue to co-fund.

Reduce expenditure level per property assessment from 2016 levels


Continue to maximise grant opportunities for the shire

Documents and material designed and printed for each of Councils priority projects to maximise grant opportunities.

Improve Council’s website to be more intuitive and useable for customers

Redesign of Council’s website has been identified as a priority with the Digital Glenelg Roadmap.


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PROGRESS UPDATE

Embed the Community Engagement Framework into Council procedures

The Community Engagement Framework was reviewed and endorsed by the Executive Team 28 May 2019. Policies and procedures will continue to be embedded with the updated framework as they become due for review.

Endeavour to maintain the number of Council decisions made at meetings open to the public (2016 benchmark)


Update Organisational Development policies to be in line with best practice

Social Media Policy and Higher Duties Procedure have been updated in line with best practice.

Draft Alcohol and Other Drug Policy completed; staff consultation underway.

Glenelg Shire Council continues to be an Equal Opportunity Employer, support gender equality, and remains to be an employer of choice.


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WHAT HAPPENED IN THE SHIRE WHAT HAPPENED IN THE SHIRE

DARTMOOR

Dartmoor Rodeo

3 Feb

Ordinary Council Meeting

26 Mar

NELSON

Road2River Festival

30 Mar

HEYWOOD

Wood Wine & Roses

24 Feb

Project Respect Launch

15 May

NARRAWONG

Mouth2 Mouth Walk-Run

14 Jan

Tyrendarra Show

9 Feb

PORTLAND

Upwelling Festival

17 Aug

Hooked on Portland

26-28 Jan

Hook on Tuna Fishing Comp

April

CASTERTON

Casterton P&A Show

10-11 Nov

Casterton Street Drags

18 Nov

Casterton Cup 19 May

Kelpie Muster 8-9 Jun


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PERFORMANCE

Each year, Glenelg Shire Council takes part in a Customer Satisfaction Survey, involving random households within the Glenelg Shire receiving a phone call to discuss their satisfaction with Council.

Overall Council Performance

Glenelg:

59

Large Rural:

56

State-wide:

60

Comments:

The overall performance for Glenelg Shire Council continues to remain above average for other large rural councils.

Community Consultation

Glenelg:

59

Large Rural:

54

State-wide:

56

Comments:

Glenelg Shire’s hard efforts in community consultation are evident in this result, with the Council sitting above the state-wide average.

Advocacy

Glenelg:

56

Large Rural:

51

State-wide:

54

Comments:

Glenelg Shire sits above the state-wide average again for efforts in advocacy, lobbying on behalf of the community has strengthened over time.

54

55

56

57

58

59

60

61

Glenelg Large Rural State-wide

51

52

53

54

55

56

57

58

59

60


50

51

52

53

54

55

56

57


PERFORMANCE


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LISTENING POST

Feedback

During the development of the Council’s 2017-2021 Council Plan, you informed us of the need to have more opportunities to engage with our Councillors. From this advice, the listening post was created, and we have committed to deliver several listening post events per year.

Glenelg Shire Council has conducted three listening posts during the 2018/19 financial year at;

Narrawong Mechanics Hall 17 August 2018

Portland Upwelling Festival 3 November 2018

Nelson Road2River Festival 30 March 2018

During the year, Listening Post tablets have been installed in each of the customer service centres to increase accessibility and encourage our community to have their say.

The online listening post has continued to be maintained and during this time has received 49 submissions.

Outcomes from the Listening Post have included;

Public Wi-Fi installed in Narrawong

Clearing of culverts and drainage

Trimming of Cypress Trees on Hanlon Parade

Filling of potholes and uneven road surfaces

Sealing of intersections that have had increased traffic

Advocacy to State Government on road safety concerns

Deputations to Council on issues effecting local community

LISTENING POST


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CURRENTLY SEEKING FEEDBACK

L2P Learner Driver Mentor Program

Consultation period Project update

Ongoing

The Glenelg Shire Council L2P Learner Driver Mentor Program is currently seeking eligible young learners who need assistance with getting driving practice.

The program provides eligible learner drivers aged 16 and under 21 years of age with the opportunity to gain driving practice with trained volunteer mentors for a minimum of 1 hour per week, while also providing access to driving lessons with a professional driving instructor. https://yoursay.glenelg.vic.gov.au/l2p

Listening Post

Consultation period

Project update

Ongoing

Councillors decided to set up an ongoing ‘Listening Post’ page to provide an online forum for feedback on current issues affecting the community.

The YourSay Listening Post page has been created to allow the community to have a conversation with councillors at any time of the day.

For more information visit:

www.yoursay.glenelg.vic.gov.au/listening-post

CURRENTLY SEEKING FEEDBACK

https://yoursay.glenelg.vic.gov.au/l2p

http://www.yoursay.glenelg.vic.gov.au/listening-post

http://www.yoursay.glenelg.vic.gov.au/listening-post


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LEGISLATIVE/GOVERNANCE UPDATES

The following table provides an update on changes in internal governance and also proposed changes in legislation;

IMPACT DATE

LEGISLATION UPDATE

Local Government Bill 2019

The proposed Local Government Bill 2019 builds on the reforms presented in 2018 and will deliver a more modern and robust Act that will:

Allow councils to improve the services they deliver for communities, focusing on better financial management and engaging the community in decision making;

Improve Councillor conduct with clearer standards of behaviour and stronger mechanisms to address poor conduct;

Provide stronger local democracy with direct accountability to the community;

Give the community confidence by making reforms to election processes and candidate requirements; and

Provide a new relationship between State and local government and the community, removing any unnecessary Ministerial approvals and arbitrary powers.

Feedback on reforms close 12 July 2019



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IMPACT DATE

GOVERNANCE UPDATE

Glenelg Shire Procurement Policy

The Policy was updated to reflect current organisational standards and structure. Content was improved to provide clarity and functionality for all users.

The Glenelg Shire Council’s weighting of up to 25% for Economic Contribution has been maintained and is significantly higher than other Councils in the region.

The delegated procurement authority has been updated as shown in the table below.

Officer Delegated Authority

CEO (or delegate) $150,000 - $500,000

Directors (or delegate) $100,000 to $149,999

Managers $50,000 to $99,999

Coordinators, Supervisors and Team/Unit Leaders

$10,000 to $49,999

Responsible Budget Officer

$1,000 to $9,999

Other Officer Up to $999

25 June 2019

Fraud and Corruption Policy

The purpose of the Policy is to clearly outline the expected conduct of, employees, volunteers and contractors of the Glenelg Shire Council in relation to Prevention, Detection and Reporting of fraudulent and corrupt activity.

Council will not tolerate fraud and corruption in any form and is committed to:

Preventing fraud and corruption in the workplace; Ensuring immediate and appropriate investigation

procedures are implemented in the case that fraud and corruption is suspected;

Referring cases of suspected fraud and corruption to the authorities following due investigation;

Applying appropriate disciplinary penalties should fraud and corruption occur; and

The recovery of any loss suffered through fraudulent and corrupt activity.

25 June 2019

FULL YEAR COUNCIL PLAN REPORT 2018/19 · June 2019 Ordinary Council Meeting. This Plan will act as...

Documents

Transcript of FULL YEAR COUNCIL PLAN REPORT 2018/19 · June 2019 Ordinary Council Meeting. This Plan will act as...