FTA 2012 Metro Triennial Review

7/31/2019 FTA 2012 Metro Triennial Review

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FINAL REPORT

FY2012 TRIENNIAL REVIEW

of the

Metropolitan Transit Authority of Harris County

(METRO)

Houston, Texas

Recipient ID: 1547

Desk Review: October 26, 2011

Site Visit: April 1012, 2012

April 2012

Prepared for the

Federal Transit Administration

Region VI

Fort Worth, Texas

by

Advanced Systems Technology and Management, Inc.


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Table of Contents

I. TRIENNIAL REVIEW BACKGROUND ..........................................................................1II. REVIEW PROCESS ............................................................................................................1III. DESCRIPTION OF THE GRANTEE .................................................................................2IV. RESULTS OF THE REVIEW .............................................................................................4

1. Legal ............................................................................................................................ 42. Financial ...................................................................................................................... 43. Technical ..................................................................................................................... 54. Satisfactory Continuing Control .................................................................................. 55. Maintenance ................................................................................................................ 56. Procurement ................................................................................................................. 57. Disadvantaged Business Enterprise (DBE) ................................................................. 58. Buy America ................................................................................................................ 69. Debarment and Suspension ......................................................................................... 610. Lobbying ..................................................................................................................... 611. Planning/Program of Projects ...................................................................................... 612. Title VI ........................................................................................................................ 713. Public Comment on Fare and Service Changes .......................................................... 714. Half Fare ...................................................................................................................... 715. ADA ............................................................................................................................ 716. Charter Bus .................................................................................................................. 817. School Bus ................................................................................................................... 818. National Transit Database (NTD) ............................................................................... 819. Safety and Security ...................................................................................................... 820. Drug-Free Workplace .................................................................................................. 921. Drug and Alcohol Program ......................................................................................... 922. Equal Employment Opportunity (EEO) .................................................................... 1023. ITS Architecture ........................................................................................................ 1024. American Recovery and Reinvestment Act (ARRA) ................................................ 10

V. SUMMARY OF FINDINGS AND CORRECTIVE ACTIONS .......................................11VI. TRANSIT SECURITY EXPENDITURES .......................................................................12VII. ATTENDEES ....................................................................................................................13


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I. TRIENNIAL REVIEW BACKGROUNDThe United States Code, chapter 53 of title 49, requires the Federal Transit

Administration (FTA) of the United States Department of Transportation (USDOT) to performreviews and evaluations of Urbanized Area Formula Grant activities at least every three years.This requirement is contained in 49 U.S.C. 5307(i).

1. At least once every three years, the Secretary shall review and evaluate completely theperformance of a recipient in carrying out the recipients program, specifically referring

to compliance with statutory and administrative requirements and the extent to whichactual program activities are consistent with the activities proposed under subsection(d) of this section and the planning process required under sections 5303-5306 of thistitle.

2. The Secretary may take appropriate action consistent with the review, audit andevaluation under this subsection, including making an appropriate adjustment in the

amount of a grant or withdrawing the grant.

The Triennial Review includes a review of the grantees compliance in 24 areas. The

basic requirements for each of these areas are summarized below.

This report presents the findings from the Triennial Review of the Metropolitan TransitAuthority of Harris County (METRO) Houston, Texas. This review was performed inaccordance with FTA procedures (published in FTA Order 9010.1B, April 5, 1993) and includedpreliminary reviews of documents on file at the Region 6 Office in Fort Worth, TX and on-sitediscussions and review of the procedures, practices, and records of METRO as deemednecessary. The review concentrated primarily on procedures and practices employed during the

past three years; however, coverage was extended to earlier periods as needed to assess thepolicies in place and the management of grants. During the site visit, administrative andstatutory requirements were discussed, documents were reviewed, and facilities were toured.Specific documents examined during the Triennial Review are available in FTAs and METROsfiles.

II. REVIEW PROCESSThe desk review was conducted in the Region VI Office on October 26, 2011. Following

the desk review, a review package was sent to METRO advising it of the site visit and indicating

additional information that would be needed and issues that would be discussed.

The site visit to METRO in Houston, Texas occurred on April 1012, 2012. Theindividuals participating in the review are listed in Section VII of this report.

At the entrance conference, the purpose of the Triennial Review and the review processwere discussed. During the site visit, administrative and statutory requirements were discussedand documents were reviewed. METROs transit facilities were toured to provide an overview


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of activities related to FTA-funded projects. A sample of maintenance records for FTA-fundedvehicles, facilities and equipment were examined during the site visit.

Upon completion of the review, an exit conference was held with METRO staff todiscuss findings, corrective actions, and schedules. This information is summarized in the table

in Section V of this report. A draft copy of this report was provided to METRO at the exitconference.

III. DESCRIPTION OF THE GRANTEEMETRO provides transit service in the communities of the Cities of Houston, Bellaire,

Bunker Hill Village, El Lago, Hedwig Village, Hilshire Village, Humble, Hunters Creek Village,Katy, Missouri City, Piney Point Village, Southside Place, Spring Valley, Taylor Lake Village,West University Place and certain portions of unincorporated Harris County. The population ofits service area is approximately 3,527,625. METRO is an independent regional transit authoritypursuant to the provisions of Article 1118x of the Texas Revised Civil Statues. Its enabling

legislation has been recodified as Chapter 451.1.1 Texas Transportation Code. METRO beganservice in 1979.

METRO provides bus, light rail, paratransit, and van pool services. METRO operatesbus services from six operations/maintenance locations of which five are directly operated byMETRO. The sixth, Northwest BOF, is contracted out to First Transit, Inc. METRO directlyoperates its light rail line, and completely contracts out its paratransit service. This service isprovided by five operators. Two operators, MV Transportation and Greater HoustonTransportation Company (Yellow Cab), provide scheduled vehicles for the ADA complementaryparatransit service (METROLift). In addition to Yellow Cab, three other taxi cab companies;United Cab Company, Fiesta Cab Company and Liberty Cab Company, also operate on-demand

paratransit service. This on-demand service is a supplemental service for the complementaryADA paratransit service or a separate non-ADA required service that provides same day on-demand through a voucher system implemented by METRO. This voucher service is known asMETROLift Subsidy Program (MSP).

Currently, METRO operates a network of 102 weekday, 43 Saturday, and 33 Sundayfixed routes. Service is provided weekdays from 3:41a.m. to 1:05 a.m. (next day). Weekendservice is operated on Saturday from 4:19 a.m. to 12:59 a.m. and Sunday from 4:18 a.m. to 1:06a.m. The ADA complementary paratransit service operates from 1:00 a.m. to midnight, sevendays a week. The METROLift Subsidy Program (MSP) service is available before and after thehours listed above for those who require late night and early morning service.

The basic adult fare for bus service is $1.25. A reduced fare of $0.60 is offered at alltimes for senior citizens, persons with disabilities, Medicare card holders, and students. Childrenbelow 5 years and seniors aged 70 and older with a 70+ Lifetime Pass ride for free. METROoffers a rider discount through its METRO Q Fare Card pass program of five free rides for every50 paid. The fare for the complementary paratransit service is $1.15. The MSP service is jointlyfunded by METRO and the passenger. The passenger pays the first $1 and METRO pays up tothe next $8.00 of the meter fare. The passenger pays any fare amount over $9.00.


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METROs National Transit Database Report for FY2011 provided the following financialand operating statistics for its fixed-route and paratransit service:

Fixed-Route

Service - DO

Fixed-Route

Service -PT

Paratransit

Service

Light Rail

ServiceUnlinkedPassengers

53,406,213 12,995,479 1,471,628 10,618,061

Revenue Hours 2,268,395 580,559 859,171 74,235

OperatingExpenses

$280,168,281 $48,719,454 $36,809,795 $17,500,396

Over the past three years, METRO has completed the following procurements/projects:

METRO replaced 118 METRO Lift vans.

223 new buses were put into fixed route service during the review period(2009-2011).

Completed University rail line DEIS/FEIS with a ROD in July 2010.

CAF was selected to produce the rail cars for the new rail lines.

A new contract was entered into for purchase of 19 Siemens rail cars.

On-going projects at METRO include:

North, Southeast and East rail lines continued utility and road construction, landpurchase and design. A FFGA was signed for the North and SE lines. All areunder construction.

Brazoria Park & Ride and El Dorado Park & Ride will move forward with designand construction.

A State of Good Repair Asset Management System will be completed.

19 Siemens and 39 CAF light rail cars will be delivered .

HOT Lanes will be operational on five corridors.

100 buses per year will be delivered and put into revenue service.

Annual bus shelter installations.

Complete Kashmere and Hiram Clarke Bus Operating Facility rehabilitationprojects (SGR grant).

Projects that METRO has planned for the next three to five years include:

A new Park & Ride at Missouri City.Continue Federal Project development of University and US 90A rail lines.Advance US 90A through receipt of ROD entry into Final Design andcommitment of Federal dollars. Advance University into Final design andcommitment of Federal dollars.

TMC/ Palm, Tidwell, and Westheimer Quickline signature bus routeimprovements will continue to coincide with scheduled operation of new railservice.


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New South Freeway, Town & Country and Willowbrook Transit Center projectswill be initiated and North Line Transit Center completed.

LRT truck overhaul program will be initiated.

Replacement of 118 METROLift vans will be initiated.

Replacement of hybrid bus batteries, as necessary, will be initiated.

Development of SOGR Program will continue.

METRO was awarded ARRA grant, TX-96-X017. Projects funded by that grant include:

Acquire light rail cars for expanded service on the Main Street (Red) light railline.

Purchase/Install approximately 99 bus shelters within METROs service area.

High Occupancy Toll (HOT) lane project engineering/design,construction/equipment installation.

Construction management and project management.

METRO also has a fixed guideway ARRA grant, TX-56-0002. This grant is specificallyfor Main Street LRT improvements which included the following projects:

Communications system improvements.

Bar signal overrun system rehabilitation.

Project administration for the Main Street Light Rail Line System.

IV. RESULTS OF THE REVIEWThe Triennial Review focused on METROs compliance in 24 areas. This section

provides a discussion of the basic requirements and findings in each area. No deficiencies were

found with the FTA requirements in the 24 areas.

1. LegalBasic Requirement: The grantee must be eligible and authorized under state and local

law to request, receive, and dispense FTA funds and to execute and administer FTA fundedprojects. The authority to take actions and responsibility on behalf of the grantee must beproperly delegated and executed.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Legal.

2. FinancialBasic Requirement: The grantee must demonstrate the ability to match and manage FTA

grant funds, cover cost increases and operating deficits, financially maintain and operate FTAfunded facilities and equipment, and conduct and respond to applicable audits.


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Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Financial.

3. TechnicalBasic Requirement: The grantee must be able to implement the FTA-funded projects in

accordance with the grant application, Master Agreement, and all applicable laws andregulations, using sound management practices.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Technical.

4. Satisfactory Continuing ControlBasic Requirement: The grantee must maintain control over real property, facilities, and

equipment and ensure that they are used in transit service.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Satisfactory Continuing Control.

5. MaintenanceBasic Requirement: Grantees and their subrecipients must keep Federally funded

equipment and facilities in good operating order and maintain ADA accessibility features.

Findings: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Maintenance.

6. ProcurementBasic Requirement: FTA grantees use their own procurement procedures that reflect

applicable state and local laws and regulations, provided that the process ensures competitiveprocurement and the procedures conform to applicable Federal law, including 49 CFR Part 18(specifically Section 18.36) and FTA Circular 4220.1F, Third Party Contracting Guidance.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Procurement.

7. Disadvantaged Business Enterprise (DBE)Basic Requirement: The grantee must comply with 49 CFR Part 26 to ensure

nondiscrimination in the award and administration of DOT-assisted contracts. Grantees alsomust create a level playing field on which DBEs can compete fairly for DOT-assisted contracts.


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Finding: During this Triennial Review of METRO, no deficiencies were found with theUSDOT requirements for DBE.

8. Buy AmericaBasic Requirement: Federal funds may not be obligated unless steel, iron, and

manufactured products used in FTA funded projects are produced in the United States. Granteesmust conduct pre-award and post-delivery audits of purchases of revenue rolling stock in order toverify that Buy America provisions, Federal Motor Vehicle Safety Standards, and purchasers

requirements are met.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Buy America.

9. Debarment and SuspensionBasic Requirement: Debarment and suspension are tools used to protect the public from

fraud, waste, and abuse in Federal transactions. Grantees and subgrantees must not make anyaward or permit any award (subgrant or contract) at any tier to any party that is debarred orsuspended or is otherwise excluded from or ineligible for participation in Federal assistanceprograms

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Debarment and Suspension.

10.LobbyingBasic Requirement: Recipients of Federal grants and contracts exceeding $100,000 must

certify compliance with Restrictions on Lobbying before they can receive funds.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Lobbying.

11.Planning/Program of ProjectsBasic Requirement: The grantee must participate in the transportation planning process

in accordance with FTA requirements, SAFETEA-LU, and the metropolitan and statewideplanning regulations.

Grantees must develop and/or participate in a locally developed, coordinated publictransit-human services transportation plan that identifies the transportation needs of individualswith disabilities, older adults, and people with low incomes, provides strategies for meeting thoselocal needs, and prioritizes transportation services for funding and implementation.


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Each recipient of a Section 5307 grant shall have complied with the public participationrequirements of Section 5307(c)(1) through (7). Each grantee is required to develop, publish,afford an opportunity for a public hearing on, and submit for approval a Program of Projects(POP).

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for planning/POP.

12.Title VIBasic Requirement: The grantee must ensure that no person in the United States shall, on

the grounds of race, color, or national origin, be excluded from participating in, be denied thebenefits of, or be subject to discrimination under any program or activity receiving Federalfinancial assistance. The grantee must ensure that Federally supported transit services andrelated benefits are distributed in an equitable manner.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Title VI.

13.Public Comment on Fare and Service ChangesBasic Requirement: Section 5307 grantees are expected to have a written locally

developed process for soliciting and considering public comment before raising a fare orcarrying out a major transportation service reduction.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Fare Increases and Service Reductions.

14.Half FareBasic Requirement: During non-peak hours for fixed route service supported with

Section 5307 assistance, fares charged elderly persons, persons with disabilities or an individualpresenting a Medicare card will not be more than half the peak hour fare.

Finding: During this Triennial Review of METRO, no deficiencies were found with the

FTA requirements for Half Fare.

15.ADABasic Requirement: Titles II and III of the Americans with Disabilities Act of 1990

provide that no entity shall discriminate against an individual with a disability in connection withthe provision of transportation service. The law sets forth specific requirements for vehicle andfacility accessibility and the provision of service, including complementary paratransit service.


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Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for ADA.

16.Charter BusBasic Requirement: FTA grantees are prohibited from using Federally funded equipment

and facilities to provide charter service if a registered private charter operator expresses interestin providing the service. Grantees are allowed to operate community based charter servicesexcepted under the regulations.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Charter Bus.

17.School BusBasic Requirement: Grantees are prohibited from providing exclusive school bus service

unless the service qualifies and is approved by the FTA Administrator under an allowableexemption. Federally funded equipment or facilities cannot be used to provide exclusive schoolbus service. School tripper service that operates and looks like all other regular service isallowed.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for School Bus.

18.National Transit Database (NTD)Basic Requirement: Grantees that receive 5307 and 5311 grant funds must collect,

record, and report financial and non-financial data in accordance with the Uniform System ofAccounts (USOA) and theNational Transit Database (NTD) Reporting Manual as required by49 USC 5335(a).

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for National Transit Database.

19.Safety and SecurityBasic Requirement: Under the safety authority provisions of the Federal transit laws, the

Secretary has the authority to investigate the operations of the grantee for any conditions thatappear to create a serious hazard of death or injury, especially to patrons of the transit service.

As recipients of Urbanized Area Formula Grant Program funds, grantees must annuallycertify that they are spending at least one percent of such funds for transit security projects orthat such expenditures for security systems are not necessary.


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FTA and the Department of Homeland Security's (DHS) Transportation SecurityAdministration (TSA) have developed a list of 17 Security and Emergency Management ActionItems for Transit Agencies. The action items aim to elevate security readiness throughout thepublic transportation industry by establishing baseline measures that transit agencies should

employ.

The goal of FTAs Safety and Security Program is to achieve the highest practical level

of safety and security in all modes of transit. To this end, FTA continuously promotes theawareness of safety and security throughout the transit community by establishing programs tocollect and disseminate information on safety/security concepts and practices. In addition, FTAdevelops guidelines that transit systems can apply in the design of their procedures and by whichto compare local actions. Many of the questions in this review area are designed to determinewhat efforts grantees have made to develop and implement safety, security, and emergencymanagement plans. While there may not be specific requirements associated with all of thequestions, grantees are encouraged to implement the plans, procedures, and programs referenced

in these questions. For this reason, findings in this area will most often result in advisorycomments rather than deficiencies.

Finding: A summary, of METROs expenditures of Section 5307 funds for securityprojects, is provided in Section VI of this report.

During this Triennial Review of METRO, no deficiencies were found with the FTArequirements for Safety and Security.

20.Drug-Free WorkplaceBasic Requirement: FTA grantees are required to maintain a drug-free workplace for all

employees and to have an ongoing drug-free awareness program.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for Drug-free Workplace.

21.Drug and Alcohol ProgramBasic Requirement: Grantees receiving Urbanized Area Formula Program (Section

5307), Non-Urbanized Area Formula Program (Section 5311), or Capital Investment Program

(Section 5309) funds must have a drug and alcohol testing program in place for all safety-sensitive employees.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for the Drug and Alcohol Program.


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22.Equal Employment Opportunity (EEO)Basic Requirement: The grantee must ensure that no person in the United States shall on

the grounds of race, color, religion, national origin, sex, age, or disability be excluded fromparticipating in, or denied the benefits of, or be subject to discrimination in employment underany project, program, or activity receiving Federal financial assistance under the Federal transitlaws. (Note: EEOCs regulation only identifies/recognizes religion and not creed as one of theprotected groups.)

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for EEO.

23.ITS ArchitectureBasic Requirement: Intelligent Transportation Systems (ITS) projects funded by the

Highway Trust Fund and the Mass Transit Account must conform to the National ITS

Architecture, as well as to United States Department of Transportation adopted ITS Standards.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for ITS Architecture.

24.American Recovery and Reinvestment Act (ARRA)Basic Requirement: Grantees must have the legal, financial and technical capacity to

carry out the proposed program of projects and meet the additional reporting requirements for itsARRA-funded grant activities.

METRO was awarded ARRA grant, TX-96-X017. Projects funded by that grant include:

Acquire light rail cars for expanded service on the Main Street (Red) light railline.

Purchase/Install approximately 99 bus shelters within METROs service area.

High Occupancy Toll (HOT) lane project engineering/design,construction/equipment installation.

Construction management and project management.

METRO also has a fixed guideway ARRA grant, TX-56-0002. This grant is specificallyfor Main Street LRT improvements which included the following projects:

Communications system improvements.

Bar signal overrun system rehabilitation.

Project administration for the Main Street Light Rail Line System.

Finding: During this Triennial Review of METRO, no deficiencies were found with theFTA requirements for ARRA.


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V. SUMMARY OF FINDINGS AND CORRECTIVE ACTIONSReview Area Finding Deficiency Corrective Action Response

DateDate

Closed

1. Legal ND2. Financial ND

3. Technical ND

4. SatisfactoryContinuingControl

ND

5. Maintenance ND

6. Procurement ND

7. DisadvantagedBusinessEnterprise

ND

8. Buy America ND

9. Debarment and

Suspension

ND

10. Lobbying ND

11. Planning/POP ND

12. Title VI ND

13. Public Commenton Fare andService Changes

ND

14. Half Fare ND

15. ADA ND

16. Charter Bus ND

17. School Bus ND

18. National Transit

Database

ND

19. Safety andSecurity

ND

20. Drug-FreeWorkplace

ND

21. Drug andAlcohol Program

ND

22. EqualEmploymentOpportunity

ND

23. ITS Architecture ND

24. ARRA ND

Findings: ND = No Deficiencies; D = Deficient; AC = Advisory Comment; NA = Not Applicable


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VI. TRANSIT SECURITY EXPENDITURESDoes the grantee expend one percent or more of its Section 5307 Urbanized Area FormulaGrant funds for transit security?

FY2009: Yes: No: X

FY2010: Yes: No: X

FY2011: Yes: No: X

If no, why does the grantee consider such expenditure unnecessary (check all that apply):

No deficiency found from a threat and vulnerability assessment

TSA/FTA Security and Emergency Management Action Items met or exceeded

X Other (please describe): METRO's in-house security (police) force greater than1% of Section 5307. The police are funded with local sales tax dollars.

Security FundingFTA Section 5307 Funds

FY 2009 FY 2010 FY 2011

Total amount of 5307 funds expended $ 73,027,000 $ 69,890,661 $ 123,054,238

Amount of 5307 funds expended on security $ 0 $ 0 $ 0

Percent of 5307 funds expended on security 0% 0% 0%

Infrastructure/Capital Improvement Security Projects:

Lighting, fencing & perimeter control $ 139,134 $ 137,543 $ 0

CCTV and surveillance technology $ 5,447 $ 0 $ 0

Communications systems $ 291,211 $ 1,848 $ 0

Security planning $ 239,462 $ 0 $ 0

Drills & tabletop exercises $ 0 $ 0 $ 0

Employee security training $ 0 $ 561 $ 0

Other security-related infrastructure &capital improvements (please list)

$ 1,686,029 $ 2,313,507 $ 4,632,579

Operating/Personnel Expenditures (for agencies in areas with populations under 200,000):

Contracted security force

In-house security force $ 20,549,791 $ 18,035,370 $ 18,123,520

Other security-related operatingexpenditures (please list)


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VII. ATTENDEESName Title/Organization

PhoneNumber

E-mail Address

METROGeorge Greanias President & CEO 713.739.4899 [email protected]

Timothy H. Kelly V.P. Metro Safety 713.615.6401 [email protected]

Mary B. Fay Dir. of Grant Programs 713.739.3715 [email protected]

Denise Hernandez Associate Grant ProgramsSpecialist

713.739.3875 [email protected]

Norma Rodriguez Associate Grant ProgramsSpecialist


Randal W. Sitton Sr. Grant Program Specialist 713.739.4637 [email protected] Groves Director of Procurement 713.739.4868 [email protected]

Susan Bailey V.P./Chief Financial Officer 713.739.4698 [email protected]

David Couch Sr. V.P. Capital Programs 713.739.4927 [email protected] C. Smiley III V.P. Pres. & Chief Auditor 713.739.6057 [email protected]

Andrew Skabowski Sr. V.P. Service Delivery 713.615.7238 [email protected]

Jackie Castell EEO/Compliance Officer 713.739.3807 [email protected]

Julie Fernandez Mngr. of Revenue Analysis 713.739.4080 [email protected]

Joan M. Lynch Mngr., Risk ManagementServices & OCIP


Victor G. Rodriguez Chief of Police 713.615.6431 [email protected]

Rocky Marrero V.P. Facilities Maintenance 713.739.1429 [email protected]

Rhia Mangum Miller Dir., ROW Real Estate &Property Management


Kurt Luhrsen Sr. Dir., Service Planning &Evaluation


Karen E. Kauffman Sr. Dir. of Compliance, EEO,Employee Relations &Organization Development

713.739.6851 karen.kauffman@ridemetro .org

Y. Nicole Montgomery Sr. Legal Counsel 713.739.4807 [email protected]

Stanley Jones Compliance Prog. Specialist 713.739.4854 [email protected]

Jacqueline Claybon Mngr. METROLift Pass.Relations Special Delivery


Michael Southwell Mngr. of Procurement 713.739.4083 [email protected]

James Carroll Dep. Chief Auditor 713.739.4851 [email protected]

Raul Luzarraga V.P. Human Resources 713.739.4961 [email protected] Brenner Dir. Budget Services 713.652.4322 [email protected]

Clint Harbert Sr. Dir. System Planning &Development


Mekdes Angeli Mngr. Mgmt. Service, MPD 713.652.6460 [email protected]

Kim Nguyen Finance 713.652.4959 [email protected]

Delores Jenkins EEO 713.652.4387 [email protected]


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Aquila Scott Safety 713.652.4815 [email protected]

Tanya McWashington Sr. Director PublicEngagement


Jack Richards Dir. of Contracts 713.652.4396 [email protected]

Charles Berkshire Sr. Dir. Bus Maintenance 713.615.7270 [email protected]

Scott Grogan Sr. Dir. Rail Service Delivery 713.982.8215 [email protected]

Karen Hudson Dir. of Office of SmallBusiness


Deepali Chanara Small Business ComplianceSpecialist


Dennis Ribeiro Police Officer/MPD 713.615.6396 [email protected]

Roland Manzano Dir. Talent Mgmt. 713.739.6924 [email protected]

Karen Mousavizadeh Budget Analyst 713.615.6317 [email protected]

Karen Williams Records Supervisor 713.615.6438 [email protected]

Hilda Montemayor Mgr. of ADA Compliance 713.739.3834 [email protected]

MaryAnn Dendor ADA Coordinator 713.750.4271 [email protected] Anderson Sys. Optimization Specialist 713.7504203 [email protected]

Ninfa M. Muench Dir. Customized Services 713.739.3760 [email protected]

Michael Andrade Dir. Paratransit Services 713.750.4241 [email protected]

Gregg Robinson Mngr. of Operation Facilities 713.615.6150 [email protected]

Tom McMeans Mngr. Operation Facilities 713.615.6677 [email protected]

Tangee Mobley Sr. Dir. Transportation 713.615.7229 [email protected]

Romeo Calderon Dir., Rail Maintenance 713.982.8195 [email protected]

R.C. Patterson Mngr. Bus Safety 713.615.6316 [email protected]

Sean Cagan Mngr. Industrial Safety 713.615.6469 [email protected]

Walter Heinrich Rail Safety Mngr. 713.652.4366 [email protected] Peck Dir. Maint. Support 713.615.7239 [email protected]

Art Jackson Sr. Dir. Customized Services& Customer Care


Alva Trevino General Counsel 713.739.3866 [email protected]

Gary Clarner Chief Traction Power 713.982.8214 [email protected]

Dwayne Lehnert Chief, Signals & Communic. 713.982.8212 [email protected]

Stephen Land Supt. of Rail Veh. Maint 713.982.8271 [email protected]

Michael Collins Program Manager LRV 713.982.8240 [email protected]

Jim Fulkerson Supr. Bus Maint. Hiram

Clarke Facility


James C. Peters Supr. Polk Operations 713.615.6740 [email protected]

Terry Brewer General ForemanHiramClarke Facility


Gunther Schieb Mngr. of Contract Services 713.739.3774 [email protected]

Tony Contreras SAP Manager 713.615.7290 [email protected]

FTA

Cheryle Tyson Regional Engineer 817.978.0568 [email protected]


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Reviewer

Spiro Colivas AdSTM, Inc 305.788.6967 [email protected]

Michael Baker AdSTM, Inc. 518.424.6178 [email protected]

FTA 2012 Metro Triennial Review

Documents

Transcript of FTA 2012 Metro Triennial Review