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Why Everything you Thought you Knew about

Implementing New Technologies has Changed

January 28th, 2015

Jayme Faria

Consulting Manager LATAM

jayme.faria@frost.com

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"If change is happening on the outside faster than on the inside,

the end is in sight.”

Jack Welch

Fomer GE’s CEO

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The World is constantly changing and so is IT…

New Business Models

Growth & Innovation

Globalization Experience Expectations

Security & Privacy

Cloud Mobile Big Data Analytics

New Sort of Apps

IoT

The Changing Role of IT

Technology Transitions

Business Implications

2015 Future

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The Changing Business Technology Landscape

• Invest in IT infrastructure, specially storage architecture and capacity

• Establish consistent security profiles for data

The Latin America Cloud computing

market revenue will be US$ 2.8 billion in 2017, a 40% CAGR between 2012 and

2017.

Latin Americans are avid mobile

phone users, with over 118 million smartphones to be shipped in the region by 2017

In Brazil 55% of business are planning to implement

analytics in the next few years.

Latin American Managed Security

services market revenue will be US$ 550 million

this year.

*Social Network Ad Spending Approaching the Half-Billion Mark in Latin America, e-marketing, May, 2014.

• Support business demands, while minimizing risks

• Understand that yesterday’s silo's processes are not sufficient for an interconnected world

• Social media introduces challenges associated with security and privacy

• Quickly spreads customer dissatisfaction

• Find the right balance between employees’ freedom of choice and protection of corporate data

• Invest in mobile applications to serve customers

• Ensure a secure IT environment

• Deal with “shadow IT”

Latin Americans are

social media heavy users, with social media sites reaching over 227

million users*

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Today’s rapid-pace business environment can no longer be supported by a hardware-intense model.

In the future IT departments will no longer be responsible for managing assets, but for delivering services/ solutions to the business.

Cloud Computing

The New Role of the CIO: Bringing It All Together

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Lost revenue potential associated with slow application rollouts and poor performance.

Lost productivity associated with cumbersome (or non-existent) collaboration tools.

Lost revenue associated with customer dissatisfaction.

Topline costs associated with SLA payouts tied to poor system performance.

Potential losses faced by companies when implementing a technology without an expert’s support.

Risk #1

Risk #2

Risk #3

Risk #4

Partnering with a Technology Expert: The Budget Impact

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Innovative vision Choose a partner with the vision to look beyond today’s solutions, to ensure you protect your investments into the future.

Global and local expertise Look for a partner that operates globally, to leverage global insights, but has a local presence, to assist you on the road from planning to implementation to lifecycle support.

Extensive technology expertise Because technology interconnects people, processes, data, and objects, it isn’t enough to understand just one or two elements.

Broad portfolio of leading products, services, and software To help you move forward to an optimal foundation, the consultant should have access to a broad range of industry-leading technology solutions.

Proven methodology Many technology service providers tell you what your business should look like—but they fall short when it comes to helping you get there. Consulting services should apply a disciplined approach, bounded by measurable outcomes.

Choosing a Technology Services Partner

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CIOs are charged with moving the

business forward using technology. But

too often, they scramble to implement

each new technology that gains

prominence.

The answer is to rely on an expert that

helps you to develop and implement a

holistic technology roadmap, that starts

with a flexible IT infrastructure and

moves on to envelop business processes

and functions.