Front Panel Customer Notificationomniflow.w13.wh-2.com/support/documentation/technical...Customer...
Transcript of Front Panel Customer Notificationomniflow.w13.wh-2.com/support/documentation/technical...Customer...
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CustomerNotificationJune13,2017
6002FRONTPANELCHANGEFORTHE3000/6000SERIESFLOWCOMPUTER
OMNIFlowComputersremainscommittedtosupportingnewandexistingcustomersbycontinuallyimprovingproductperformance,lead-time,quality,andreliability.Indoingso,weconstantlyevaluatealloursuppliersonthesesamecriteria.Forsometimenow,availabilityhasdecreasedandlead-timesincreasedonthemechanicalcountersusedonthe3000/6000FrontPanels.Duetodecreasedproductavailabilityandlowcustomerusage,OMNIhasdecidedtoremovethemechanicalcountersfromthe3000/6000seriesFrontPanels.
Startinginthe4thquarterof2017,OMNIFlowComputerswillbeginshippinganewFrontPanel,withoutmechanicalcounters,withallnewflowcomputerorders.ThenewrevisionoftheFrontPanelisfullybackwardcompatiblewithallprevious3000/6000hardwareandfirmwarerevisions.Thischangeshouldnotcauseanychangestoexistingcustomerconfigurations.CustomerscancontinuetoviewtheirflowtotalsviathevariousstandardoruserdefinedFrontPanelscreens,orviaOMNICOM©.ThenewFrontPanel(Figure2)isaform-fit-functionalreplacementforthecurrentmodel.
Duringthesametimeperiodlistedabove,supplyofthecurrentFrontPanels,withmechanicalcounters,willbelimited.IfcustomerswishtosecurethismodelofFrontPanelasspareunitsfortheirinstallbase,orforproductreplacements,pleasecontactOMNISales([email protected])asearlyaspossibletoadvisehowmanyarerequired.Ifdemandexceedstheavailablesupply,OMNIwillallocateapercentageofthetotalamountbetweenallcustomers.
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CustomerNotificationJune13,2017
CURRENTREVF6002FRONTPANEL
NEWREVG6002FRONTPANEL