From Retail offline to Retail online. 10 Multichannel Success Stories

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From offline to online. Your online success success stories 10

Transcript of From Retail offline to Retail online. 10 Multichannel Success Stories

Page 1: From Retail offline to Retail online. 10 Multichannel Success Stories

From offline to online.

Yo u r

o n l i n e

s u c c e s s

success stories10

Page 2: From Retail offline to Retail online. 10 Multichannel Success Stories

400 B2C + 25 B2B in 7 ani

ContentSpeed services

2.86% = 1.000.000 / 35.000.000

2013 Black Friday: 2.000.000

2014 Black Friday: 3.500.000

Cum am selectat

exemplele?

Page 3: From Retail offline to Retail online. 10 Multichannel Success Stories

in maxim 5 ani

Offline = Online

Online = Offline

in Romania

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150 magazine offline

10 magazine online

Page 5: From Retail offline to Retail online. 10 Multichannel Success Stories

Incepem cu

Electro

RetailOnline + Offline

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Exemplul no. 1

Noumax.ro

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1 magazin online

2 magazine offline Bucuresti si Cluj

• Vanzare online si offline

• Avantaj in servicii & service

in magazine offline

• Configurator solutie

• Vanzare de accesorii

• Black Friday integrat 2014

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Exemplul no. 2

FotoHobby.ro

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1 magazin online

2 magazine offline Bucuresti si Cluj

• Vanzare online si offline

• Avantaj in servicii in

magazine: consultanta si

inchiriere echipamente

• Vanzare de accesorii

• Black Friday integrat:

2012, 2013, 2014

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Exemplul no. 3

QuickMobile.roServiciu de

precomandapentru

device-uri

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1 magazin online B2C & B2B

12 magazine offline

• Vanzare online si offline

• B2C dar si B2B

• Vanzare de accesorii cu

abordare lifestyle

• Black Friday integrat

• 2012, 2013, 2014

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Offline goes Online, then goes Offline

• Incepe ca un business de distributie cu client Orange sau emag.ro

• Creare brand in online

• Lansare magazine offline si franciza

• Cifra de afaceri 50M euro

• Top sales online: 2M euro sept. 2014: lansare iPhone 6

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Insight

Omnichannelde Romania

= showrooming & webrooming

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Romanii sunt mai tehnici

62%Studiu Google 2014

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Continuam cu

FashionOnline + Offline

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Exemplul no. 4

ZorileStore.roVideo 360 grade

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1 magazin online

5 magazine offline

• Vanzare online si offline

• Cel mai bun startup online

2012

• Cel mai bun magazin online

de fashion si in social media

2014

• Black Friday integrat

• 2012, 2013, 2014

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Online goes offline

• Retea de magazine offline locala jud. Constanta

• Vanzare sezoniera pe litoral

• Vanzare tot anul si la nivel national online

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Exemplul no. 5

Mizar.ro • Producator local din Moldova

• Magazine offline in zona

Moldova initial

• Lansare magazin online

• Audienta nationala sustine

deschiderea de magazine

offline in Bucuresti

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1 magazin online

11 magazine offline

• Brand propriu

• Vanzare prin magazine offline

prin magazine proprii sau

parteneri multibrand

• Black Friday integrat

2014

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Exemplul no. 6

ILPASSO.ro • Producator local

• Produse semi-premium

• Sistem fidelizare cu carduri

ce functioneaza si offline si

online

• Solutie retail online integrata,

fara depozit propriu

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1 magazin online

15 magazine offline

• Brand propriu

• Vanzare prin magazine offline

prin magazine proprii

• Vanzare online prin magazine

propriu si prin emag

marketplace

• Black Friday integrat

2013, 2014

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Exemplul no. 7

Chicco.ro Challenge

• A oferit distributie catre

magazine online

• Magazinele offline s-au

transformat in showroomuri

pentru 200 magazine online

• Selectie top 5 reselleri online

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1 magazin online

9 magazine offline

• Magazine online & offline

monobrand

• Solutie complet integrata

online & offline

• Vanzare online prin magazin

propriu si prin

emag marketplace

• Black Friday integrat

2012, 2013, 2014

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Exemplul no. 8

Diverta online – dol.ro

Challenge

• Competitie mare pe preturi

cu Elefant.ro si alte magazine

online

• Aliniere preturi doar in online

• Sistem fidelizare offline/online

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1 magazin online

22 magazine offline

• Solutie complet integrata

online & offline, click & collect

• In 5 ani, crestere in vanzari

de 15 ori

• Volum mare de comenzi de

valori relative mici

• Presiune pe logistica

• Black Friday integrat

2012, 2013, 2014

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Exemplul no. 9

OptiBlu – Conga.ro

Challenge

• Competitie mare pe preturi

cu alte magazine online

• Creare brand nou in online

• Aliniere preturi in online

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1 magazin online

26 magazine offline

• Vanzare cu recurenta mare

pentru lentile de contact

• Promotii periodice la marci

considerate de lux

• Solutie specifica vanzarii de

lentile de contact (dioptrii)

• Pasul urmator optiblu.ro

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Exemplul no. 10

FlormarCosmetics.ro

Insight

• O retea de magazine online

garanteaza vanzari online cu

costuri minime instantaneu

• Nivel de incredere mare al

consumatoarelor care vad

brandul offline

45 magazine offline

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1 magazin online

45 magazine offline

• Magazinul online nu este al

46-lea magazin din retea

• Magazinul online este o

prelungire naturala a

experientei de shopping

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Cred ca in maxim 5 ani…

Un magazin offline care nu are prezenta online

va avea mai putin traffic din cauza

Webrooming

Majoritatea magazinelor online vor deschide si

magazine offline pentru cresterea increderii si

oferirea de servicii, din cauza

Showrooming

Comertul electronic va deveni o componenta

obligatorie a oricarui tip de comert,

fie B2C ori B2B

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Comertul electronic e o

oportunitate aproape greenfield

Retail offline vs. Retail online

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Multumesc

Radu Vilceanu

[email protected]

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