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Building an Exceptional Team
Anthony Butler, Assistant Director of Leadership
Rosenberg Center for Student InvolvementVideo.edhole.com
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Where do you start to build a great team?
• How do you find great people?• How do you recognize great people when
you see them?
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What inhibits execution?
• National survey of 4,000 senior executives4. Inability to work together as a TEAM (21%)
5. Company culture (23%)
6. Economic climate (29%)
1. Holding on to the past / unwillingness to change (35%)
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What inhibits execution?
• National survey of 4,000 senior executives4. Inability to work together as a TEAM (21%)
5. Company culture (23%)
6. Economic climate (29%)
1. Holding on to the past / unwillingness to change (35%)
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Creating a Culture of Teamwork
• The five values of a strong corporate culture:– Integrity: be a living example of your
leadership values– Accountability: do what you say you will do-
build trust through personal responsibility– Diligence: work hard, set a good pace,
complete projects on or before deadlines
How to Build, Lead and Sustain a High Performance Team, John Spence
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Creating a Culture of Teamwork
• The five values of a strong corporate culture:– Perseverance: overcome obstacles while
maintaining a positive and enthusiastic attitude
– Discipline: do all of these things, every single day
How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
• The following is from a joint study of 1,500 outstanding organization conducted by the Tom Peters Group, TPG/Learning Systems and the Executive Development Center at the Leavey School of Business and Administration.
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The Seven Lessons
1. Leaders Don’t WaitThey are proactive, they want to produce
victories. Waiting for permission is not a
characteristic of leaders. A sense of urgency
combined with disciplined execution is.
How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
2. Character CountsWe call it the first law: if you don’t believe
the messenger – you will not believe the
message! People expect leaders to stand for
something and to have the courage of their
convictions.
How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
3. Leaders have their heads in the clouds and their feet on the ground
Not only do we demand that leaders be
credible; we also demand that they have a
clear and compelling vision of the future.
How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
4. Shared values make a differenceFollowers have needs and interests, dreams
and beliefs of their own. Leaders must be
able to gain consensus on a common cause
and common set of principles.
How to Build, Lead and Sustain a High Performance Team, John Spence
Video.edhole.com
The Seven Lessons
5. You can’t do it aloneLeadership is not a solo act. Winning
strategies are always based on a “we,” not
“I” philosophy.
How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
5. You can’t do it aloneLeadership is not a solo act. Winning
strategies are always based on a “we,” not
“I” philosophy.
How to Build, Lead and Sustain a High Performance Team, John Spence
Video.edhole.com
The Seven Lessons
6. The legacy you leave behind is the life you lead
Leaders take every opportunity to show
others by their own example that they are
deeply committed to the aspirations that
they espouse. Leading by example is how
leaders make vision and values tangible. It
is how they provide evidence that they are
personally committed.How to Build, Lead and Sustain a High Performance Team, John Spence
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The Seven Lessons
7. Leadership is everyone’s business.There is a myth that assumes that when you
are on top you are automatically a leader.
This is simply not true. Leadership is
earned, not bestowed. It is not a title. It is
a responsibility.
How to Build, Lead and Sustain a High Performance Team, John Spence
Video.edhole.com
It’s Your Ship: Building a team on USS Benfold
• Create a Climate of Trust:• Never pit dog against
dog• Even the worst screwup
may be redeemable• Welcome the bad news
messenger• Protect your people
from lunatic bosses
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It’s Your Ship: Building a team on USS Benfold
• Create a Climate of Trust:
“Trust is like a bank
account. You’ve got to
keep making deposits if
you want it to grow. On
occasion, things will go
wrong and you will have
to make a withdrawal.
Meanwhile, it is sitting in
the bank earning interest.”
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It’s Your Ship: Building a team on USS Benfold
• Look for results, not salutes• Help knock down the
barriers• Let your crew feel free to
speak up• Free your crew of top-
downitis• Nurture the freedom to
fail• Innovation knows no
rank• Challenge your crew
beyond its reachVideo.edhole.com
It’s Your Ship: Building a team on USS Benfold
“As captain, I was charged
with enforcing 225 years
of accumulated Navy
regulations, policies and
procedures. But every last
one of those rules was up
for negotiation whenever
my people came up with a
better way of doing
things.”
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What breaks a team
• Bullies – one member speaks for all• Lack of trust – inauthentic leadership• Competing agendas – no buy-in, no
consensus• Lack of communication – everyone is
talking at once…so no one’s listening
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What builds up a team
• Encouragement – fostering new ideas…soliciting input
• Shared values, shared vision – working for toward a common goal
• Clear communication – using consistent methods for keeping everyone informed
• Ownership – everyone on the team feels connected and engaged
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Questions?
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