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Page 1: Free Powerpoint Templates Page 1bizmax.com.pk/Flash/voice.pdfFree Powerpoint Templates Page 4 Introduction Voice Broadcasting is a mass communication technique, begun in the 1990s,

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Voice Broadcasting in Pakistan

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Table of Contents

1. Introduction.

2. Interactive Voice Broadcasting.

3. Why Use Voice Broadcasts?

4. Where Use Voice Broadcasts?

5. How Voice Broadcasts Works?

6. Why BizmaX Voice Broadcasts?

7. BizmaX Voice Broadcasts Features.

8. BizmaX Voice Broadcasts API.

9. BizmaX Voice Broadcasts Reseller Centre.

http://www.bizmax.com.pk

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Introduction

Voice Broadcasting is a mass communication technique,

begun in the 1990s, that broadcast telephone messages to

hundreds or thousands of call recipients at once. This

technology has both commercial and community applications.

Voice Broadcast users can contact targets (whether they be

members, subscribers, constituents, employees or customers)

almost immediately.

http://www.bizmax.com.pk

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Introduction Cont’d

Voice Broadcast systems manage a database of phone lists as

well as digitally-recorded phone messages. Using telephony

components, these computers can simultaneously broadcast

thousands of phone messages.

Advanced system include telephony boards with answering-

machine detection and the logic to properly play a unique

message to answering machines without message truncation.

http://www.bizmax.com.pk

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Interactive Voice Broadcasting

Interactive Voice Broadcasting (also referred to as

Interactive Voice Messaging) programs allow the call recipient

to listen to the recorded message and interact with the system

by pressing keys on the phone keypad. The system can detect

which key is pressed and be programmed to interact and play

various messages accordingly. This is a form of Interactive

Voice Response (IVR).

The actions that can be programmed may include surveys,

information confirmation , contact preference confirmation, or

navigation through a phone menu.http://www.bizmax.com.pk

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Interactive Voice Broadcasting

An example of the use of this technology is automated phone

surveys, where professional polling organizations place automatic

calls to conduct surveys. Respondents are provided survey

questions that are answered using DTMF-Tone keypad responses.

More qualitative results can be captured by allowing calls recipients

to leave their own voice message instead of just button presses.

This function can not only be used for “Grassroots” lobbying, but can

be used to allow loved ones to leave voice message for each other

when separated after a disaster.

http://www.bizmax.com.pk

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Why Use Voice Broadcasts?

Since 2010, BizmaX has delivered millions of messages to

hundreds of local and international Companies, Organizations,

Unions, Educational Institutes, Political Parties etc

BizmaX has pioneered new, creative and helpful services that add

significant value and distinguish us in the voice services industry.

http://www.bizmax.com.pk

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Why Use Voice Broadcasts?

MESSAGE QUALITY ENHANCEMENT

Our system engineers work around the clock to make sure

system is always up and running smoothly to broadcast your

message with best quality. We use G711 audio codec which is the

highest quality codec in this industry. We don’t compromise on

quality and beat any price. We use TDM, E1 direct Operators lines

to broadcast your messages which offers highest quality and superb

speed.

http://www.bizmax.com.pk

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Why Use Voice Broadcasts?

CALL SUCCESS MEASUREMENT

Anyone in the business can tell you how many phones were

dialed. Only BizmaX tells you how successful your call was as

measured by the number of members who listened live to your

message.

PRECISION TIMING

With a broadcast capacity of over 50,000 per hour. We can

deliver your call within a narrow time window. You can run your

campaign 24/7/365.

http://www.bizmax.com.pk

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Where Use Voice Broadcasts?

Deliver or obtain responses from members, employees, customers

and prospects.

Give notifications when required.

Political campaign promotion, Voter registration, Vote reminders.

Marriage reminder calls.

Marketing products and services.

Announcements.

Election campaigns.

http://www.bizmax.com.pk

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Where Use Voice Broadcasts?

Give reminders like EMI, Insurance premium.

Confirm preset appointments, Pre-scheduled meetings/conferences.

Get Yes/No responses.

Lead generations for mortgage brokers.

Fund raising for social cause.

Event notification for churches, parties and organizations.

Business pickup/delivery phone notifications.

Appointment reminder.

http://www.bizmax.com.pk

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Where Use Voice Broadcasts?

IT support staff for alert escalation process.

Record and voice broadcast in your own voice.

Outbound voice call IVR.

Call scheduling.

Hospitality.

Health care.

Collection agents (Telephone Bills, Installments Due etc)

Utilities (EB, Telephones, Gas, etc)

http://www.bizmax.com.pk

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Where Use Voice Broadcasts?

Bank Branches, Insurance agents.

Travel agents, Tour operators.

Educational Institutes.

Shops and establishments.

Offices and Corporate Houses.

Resorts, Theme parks.

Supermarkets, Malls.

Media Business.

Stock brokers and Bankers.http://www.bizmax.com.pk

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How Voice Broadcasts Works?

http://www.bizmax.com.pk

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Why bizmax Telecom

Voice Broadcasts?

Our web (GUI) based voice broadcasting platform allows user to

deliver bulk marketing voice broadcasts to thousands of your

customers in just few minutes, or use our easy to use web GUI to

send voice alerts, notifications, reminders to smaller groups or single

recipients.

Voice messaging never has been easier – simply record and upload

your recording file (mp3), enter or upload list of the phone numbers,

and quickly send or schedule your broadcast.

You’ll be charged only for “ANSWERED” calls and only listened

seconds. We don’t charge for call that didn’t go through or were not

answered or number was busy or number was wrong.http://www.bizmax.com.pk

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Why bizmax Telecom Voice

Broadcasts?

All landline and phone carriers of world supported. Final delivery of our

bulk voice broadcast is achieved via TDM/E1 lines of highest quality

rather than by low bandwidth VOIP method.

Highlights:

Simple User Interface for Real-Time End User Control.

Voicemail Message Drop, Political Dialing & Survey Support.

Private/White Label Interfacing for Wholesales/Reseller/Carriers.

Per Second Billing. 18000+ worldwide Prefixes supported.

http://www.bizmax.com.pk

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Voice Broadcasts Features

You’re in Total Control:

Unlike other systems, our system is 100% user controllable. Users

can upload broadcast recordings, manage lists, and

start/stop/resume/cancel campaigns all from our easy to user

PHP/AJAX based interface. Each user is given their own

username and password to access the system and configure the

options from anywhere in the world using internet.

Blind Campaign:

If you are doing marketing of your products and services and don’t

need user feedback then this is the option for you.

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Voice Broadcasts Features

Auto Retry Scheme: You have full authority to adjust auto retry

scheme in terms of redial numbers and redial delay. So all those

numbers who were “NO ANSWER” will be auto redial after certain

time defined by you in seconds.

Instant Sending or Schedule: You can send or schedule your

broadcast any time according to your choice.

Multi Sender ID: You have multi sender id option in your account

which allows to request any number which you want to display

when you broadcast so u can receive calls backs on that number.

We only allow Landline or Post paid Mobile number as Sender ID.

http://www.bizmax.com.pk

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Voice Broadcasts Features

Single or Bulk Recipients: You can send to single number or

copy paste up to 100,000 numbers or upload millions of numbers

list. We have make it so easy for you. Just few clicks will launch

your campaign.

Manage Numbers List and Recordings: You will have full

authority to Upload, Edit, Delete new recordings and numbers list

any time 24/7/365.

Auto Detection of Duplicate/Wrong Numbers: System will

automatically detect duplicate/wrong numbers and will not send

your message more than once.

http://www.bizmax.com.pk

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Broadcasts Features

Selectable Action Keys: Choose to have Recipients press 0-9 to

initiate an action of your choice. Actions include: Transfer to a Live

Agent/Operator (Any Phone Number or Skype Address), Request

Do Not Call, or Leave a Message.

Modifiable Transfer & Backup Numbers: Each voice

broadcasting campaign can have a unique transfer number/Skype

of a Live Agent/Operator for enhanced call reporting and statistics.

Utilizing a backup numbers ensures you receive every call of your

customer even if your primary line is out of order or busy.

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Voice Broadcasts Features

Exact (No BS) Billing W/Call Detailed Records (CDR):

Other providers pad their calls with extra minutes, more charge

their voice broadcasting customers for calls that were never

answered and some round 6 second calls to 60. BizmaX does

not believe in deceptive billing which is why we are one of the

few voice broadcasting providers that offer fully exportable CDR

reports to all of our customers. If your provider doesn’t not

provide CDR reports, chances are you are paying too much. We

don’t charge 1 minute, We don’t charge 30 seconds but we

charge only Per Second. Isn’t great?

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Voice Broadcasts Features

Simple Surveys and Polling:

Conduct simple and rapid surveys or political polling with up to 8

answer options – never before has conducting surveys been so

cheap.

Voicemail Message Drop:

A call is never wasted with our advanced voicemail message

drop. Voice Broadcast managers have the option to leave a

separate customer message or their normal broadcast message

whenever our system encounters a voicemail box.

http://www.bizmax.com.pk

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Voice Broadcasts Features

Always In-The-Know with Real-Time Monitor: Customers can

monitor the actions of a Voice Broadcast campaign through the

monitor window in real-time. The monitor provides a timestamp of

each call, in addition to the telephone numbers of calls being

Answered, Transferred, DNC, with DTMF Presses, and total cost.

Colorful Graphics & Useful Statistics: The detailed campaign

view provides an in-depth overview of your Voice Broadcast with

statistics and easy to understand charts and graphs that include

completion of campaign, Average Success Ratio of Calls,

Completed Call Dispositions, Transfer Successes and Connection

Times.http://www.bizmax.com.pk

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Voice Broadcasts API

An API refers to Application Programming Interface. This is a key

element in creating a program for your use. With BizmaX Voice

Broadcasting API, a person is able to create an application or program

for your computer or handled devices to run some of the voice messages

remotely without having to log into your various accounts or to sync your

functions of your broadcaster into an application.

Integration of your broadcasts provides API with your software or

database is an added feature that once could opt for when enlisting with

a voice broadcaster and it is highly recommended for those who want

convenience in whatever the business they intend to carry as this is its

main function.

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Reseller Centre

Value Added Resellers are a huge part of our business, in fact, they make

up about 70% of all our business. Many people who are not familiar with

the Voice Broadcasting industry, and don’t have a clue on how to un an

effective campaign.

As a reseller will be able to access your all customer accounts from a

simple easy to use control panel and exercise full control over their

campaigns! You can run reports, check response rates, listen to

recordings of their phone calls. We charge you our lowest price and you

can then charge your customers whatever you feel is appropriate for the

amount of work you put in. We offer white label reseller panel where you

can create unlimited accounts, can set price, edit or update user balance

etc.

http://www.bizmax.com.pk

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Presented By

Syed Mudabbir Rizvi

Director Marketing

Mob: +92-300-2164444

Syed Taha Rizvi

Director Sales

Mob: +92-331-5191445

E-mail: [email protected]